Front Seat Head Restraint problems of the 2015 Jeep Grand Cherokee - part 2

Was traveling down the highway when all of a sudden the passenger headrest deployed. There was no contact from another vehicle. I didnt hit any pot holes or bumps that may have triggered this to happen. Just happened out of nowhere. Very load when it happened.

My passenger side active head restraint suddenly deployed, without warning, from my headrest while driving the vehicle. The vehicle was being driven on a straight residential street at approximately 35 mph. The vehicle was not involved in any type of front or rear collision and had not encountered any broken pavement, bumps, or potholes when the deployment occurred. No one was sitting in the passenger seat when the headrest deployed, but the noise and force of the deployment was startling. I'm obviously very concerned that the driver's side headrest may also deploy at any time while driving, possibly causing an accident or injury.

Headrest deployed without any accident while vehicle is parked.

My 2015 Jeep Grand Cherokee driver side headrest clips broke on their own.

The passenger active head restraint deployed unexpectedly and jolted my wife's head hurting her neck. The car was parked on city street and my wife just stepped in and sat down when the head restraint deployed. The two hooks inside the head restraint appear to be defective. One hook broke completely off, and the other is cracked and barely attached to the head restraint.

(stationary) waiting while the transmission was in park position, the passenger headrest pop out forward and separated from the headrest trim (back of headrest ) vehicle was not moving and there was �no� collisions to any part of the vehicle. It just popped out without any reason. If my wife was in that seat at the time of this incident she might had been seriously injured due to a previous broken neck.

Headrest deployed unexpectedly.

My wife and I were driving down the road in a neighborhood and her body just shot forward like somebody shoved her from behind. The headrest shot out of place and hit her in the back of the head forcing her forward. She had some neck pain for a little bit but nothing serious. Thankfully it was the passenger seat and not the driver seat. I couldn't even imagine if one of us were driving on the highway and having this happen to the driver.

Headrest pop off on its own on driver and passenger seat.

The passenger headrest deployed on its own while the car was in motion as I approach the stop light. Luckily my son did not suffer any injuries. If it had been in the driver's seat, it would of caused a major accident.

Passenger headrest burst open in vehicle unexpectedly while vehicle was in motion.

The active headrest deployed while the car was stationary and not involved in a collision. The plastic part holding the active headrest in its normal position failed, resulting in a premature unprovoked deployment. If I had been in the driver's seat at the time I would have ben hit in the back of the head. The impact of the headrest on the back of my head could lead to momentary loss of vehicle control and an accident.

Upon entering the vehicle, I found active head restraint (ahr) on the passenger side in a deployed position. Visual inspection showed that plastic encasing safety pin has cracked and allowed the pin to separate, with metal hooks on the opposite side retaining the pin. The vehicle was parked in a carport overnight, and the fact that the hooks have not released the pin indicated that the deployment was not triggered by a collision, as it was designed to do. I am uncertain that a blow to the back of the head would cause a neck injury as alleged by some who have experienced the same problem while seated. However, it would have been a surprise and a major distraction; and as such, could indeed cause a traffic accident. I believe that these headrests must be recalled as soon as possible, as the design is defective, with plastic degrading further over time, and causing more of these accidental deployments to occur. I also noticed, that many vehicle owners have categorized this as an airbag problem. While the ahr is considered to be a part of Jeep Grand Cherokee's passive restraint system, there are no actual airbags inside or any other explosive material inside the ahr, only cheap plastic retaining a safety pin under 75 lbs of tension.

I was slowing down for a stop sign, when I heard a pop and then felt my driver side headrest hit me in the head. After I stopped I saw that it had been deployed with the clips being broken.

We had just left home on a family trip, traveling at highway speeds. The passenger headrest violently sprang open, striking myself in the head. We were a lie to get the vehicle stoped, looked the whole vehicle over to make sure nothing could have cause the headrest to release like that. The headrest plastic that locks into the safety release had broken due to deterioration of the plastic. Luckily it wasn't the driver side because it possibly could have caused a wreak/loss of life. Still waiting on manufacture to resolve the issue.

While driving my vehicle on an active city street roadway, the passenger side headrest on the front seat deployed. My husband was in the seat at the time and caused him to jolt forward causing a slight neck pain. The unexpected pop of the headrest deploying caused me, the driver, to swerve during rush hour traffic.

The headrest of the front passenger unexpectedly burst open without any crash while driving.

While I was driving at a rate of 25 mph on a residential road my driver side ahr bracket had broken and deployed the headrest safety system in to the rear of my head causing me to momentarily swerve into the incoming traffic lane. Thankfully there were no vehicles. It was a very disturbing incident and I am experiencing minor neck pain and the vehicle is unable to be driven in this position.

Passenger active headrest deployed while vehicle parked, will not reset. These vehicles have an active headrest system that is designed to deploy forward in the event of a crash but the plastic housing that keeps it in place has crumbled and made the headrest leap forward in the deployed state and will not go back into position and hold.

Driving down the road the passenger headrest just popped off with no rear end collision. This should be a recall as this has many people with the same issue.

The driver's side head rest exploded open while I was driving on the street after making a right turn. Gave me severe neck pain. I first thought someone rear ended me cause the noise was so loud. So I pulled into a parking lot and found no one hit me looks like the headrest malfunctioned and exploded open.

Drivers headrest deployed (popped) while stationary in a parking lot. No other vehicles involved, the car was not struck. Dealer states not under warranty.

The headrest on my Jeep popped forward suddenly and unexpectedly while parked. This appears to have been caused by a failure of the plastic parts of the whiplash mitigation system built into the seat. While the seat was unoccupied at the time I feel this would have caused injury had someone been in the seat.

Active head restraint deployed without a crash or rear impact. It deployed while driving 65mph on the highway.

Tl the contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 15 mph, the front passenger's head rest inadvertently deployed without a crash. There was no warning lights illuminated. The contact stated that there were no injuries. The vehicle was taken to elmwood Chrysler Dodge Jeep ram located at 625 taunton Ave, east providence, ri 02914, (401) 438-0400, where the vehicle was diagnosed and the contact was informed that the head rest needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 63,000.

The passenger side headrest popped forward about 4 in while my car was parked in front of my apartment. The plastic pieces holding the steel pin are broken, so it is unrepairable without replacing the entire headrest. I'm very thankful this did not occur while I was driving, but concerns me that it could happen on the driver's side while I am driving.

My 2015 Jeep Grand Cherokee srt driver side ahr headrest deployed on its own while the vehicle was parked. There was no collision at all and the vehicle has never been in a collision. It made a very loud pop sound and you could hear the plastic parts in side the headrest break. You can not engage the headrest back into its normal locked position so that it is not deployed out. I went to my dealership and they told me to contact fiat @800-247-9753. I called them and explained my safety issue with this headrest and told them I wanted them to cover this under warranty. The person I spoke with gave me a case number and said a service specialist would have to contact me back in 24-48 hours to discuss them covering the safety issue.

Passenger headrest deployed.

The active headrest deployed with while driving normally on a paved county road. There was nothing out of the ordinary that would have caused it to deploy. Luckily my wife wasn't hurt.

Under normal driving conditions on city streets with no collision the front passenger side active headrest restraint (ahr) deployed. After looking at it the plastic clip that holds it together had broken, allowing it to deploy. The headrest has never been deployed before or reset.

While driving on the highway, the passenger headrest deployed. Retaining clips are broken and the entire headrest requires replacement. The vehicle has not been in any accidents and there was no jarring motion of any kind when the deployment occurred.

While my 2015 Jeep Grand Cherokee was parked in my driveway overnight, the driver's seat headrest deployed. There was no incident during the night that would've caused the headrest to deploy, it simply deployed for no reason. This seems like a safety concern to me, since it could have happened while someone was in the driver's seat.

Two people were in the vehicle, the driver and a passenger in the front seat. The vehicle was running but in park at a drive through window at arby�s. While taking food from the employee the passenger headrest exploded pushing the 85 year old passengers head forward. It sounded like a gun shot and the force made the car wiggle. After the initial shock and surprise it was discovered the headrest exploded for no reason, just on its own.

Passenger headrest deployed on its own and now it is unable to be reset, thankfully it happened while sitting in the driveway not driving down the highway.

While in motion, during a routine smooth drive the driver side vehicle headrest suddenly deployed. There was no accident or impact. Upon inspection the plastic inside has fatigued. The vehicle has 33,000 miles on it. It created a safety issue while driving and remains a safety issue until the headrest can be replaced.