Table 1 shows four common seats related problems of the 2018 Jeep Grand Cherokee. The number one most common problem is related to the seats (35 problems). The second most common problem is related to the front seat head restraint (four problems).
| Problem Category | Number of Problems |
|---|---|
| Seats problems | |
| Front Seat Head Restraint problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Power Adjust problems |
To whom it may concern, I am writing to formally report a serious safety defect regarding the active head restraint (ahr) system in my vehicle. On 11/28/25 the headrest deployed spontaneously while I was operating the vehicle. Read details...
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while sitting at a stoplight, there was a loud pop on the interior of the vehicle. After a visual inspection, the contact became aware that the front passenger’s side seat active head restraint had deployed unintendedly. Read details...
While sitting in my Jeep (parked) I reached into the back seat from the driver seat. The driver side headrest popped randomly. I looked up how to reset it and it appears this has been an issue since 2014 due to the plastic retention clips breaking at random. Read details...