14 problems related to radio/tape cd player have been reported for the 2018 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Jeep Grand Cherokee based on all problems reported for the 2018 Grand Cherokee.
Radio is going crazy with volume, stations, conecting to any phone in or near DE vehicle, dialing and haging on its on. Seat heating turning on all the way up and steering wheel aswell. A/c starts on its own and keeps changing hot to cold and maxing it as well as turning it off. It all started in July 2022 and it keeps doing on and off.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while reversing the radio stayed on the display screen. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer also stated that the vehicle needed to be diagnosed. The failure mileage was 28,000.
A screen appeared asking if I want to adjust the clock and it beeps constantly and won't go away. I took it to the dealership and they told me my radio is defect and this is a common problem on the year and model.
I purchased a 2018 Jeep Grand Cherokee grand limited on 02/24/21 & the navigation system displayed I was in the wrong city. I called uconnect & Jeep numerous times & was advised to recalibrate the navigation & given instructions. This did not work & was advised on Jeep had my information in the system that I was the new owner they would look into helping me pay for the problem & take it to Jeep. I took it to a Jeep dealership after taking it to the original dealership I purchased the vehicle from & they unable to fix the issue & was advised by Jeep the radio had internal failure & the unit needs to be replaced. Contacted Jeep & uconnect who have now reniged on there word & are advising me I now have to pay for repairs. This is a known issue with this particular vehicle after doing online research & I would like some assistance with getting Jeep to pay for the repairs to my vehicle.
After recent update to the computer system for the vehicle, the navigation system no longer works and has me driving in fields in an area that is not even close to where I am and it stays in that vicinity. This occurred after the update. Occurrence was approx. 02/20/2021 after the last update. I've had the dealership check the issue, and they advised that it was a known issue, and I would need to buy a new radio. They had a big stack of radio orders sitting there - all due to the same issue. The radios should be recalled as this is a wide spread issue. Your update caused the navigation system to break down. I should not have to pay for the new radio. Please contact me to discuss.
After recent update to the computer system for the vehicle, the navigation system no longer works and has me driving in fields in an area that is not even close to where I am and it stays in that vicinity. Also the radio settings no longer hold with the recent updates. This all occurred after the update. I've tried programing in city streets, moving in neighborhood streets and highways, parked. Fearful more things electrical could go wrong. Occurrence was approx. 02/19/2021 after the last update.
Uconnect 4c 8. 4" display w/nav sirius satellite radio: favorites are saved, but when notification that a favorite is playing, the screen is empty. Been happening at least 6 months. Reached out to uconnect, and they said they were aware of the problem, and suggested upgrading software through local Jeep dealership. Tech from dealership advised that they could update my software, but, it could render the unit unusable. . . . Along with my hvac controls. A recent software update was available over-the-air, but it did not remedy the issue. This issue happens daily, whether driving or stationary. Not only affecting my 2018 Grand Cherokee, but my wife's 2019 Dodge durango with the same radio.
While driving my entire radio screen freezes, can't control temperature or radio. This happens sporadically while I am driving sometimes every 2 minutes. It is very distracting and I am afraid it is going to cause a electrical fire. This can happen immediately after the car stops and the backup camera freezes or it can happen while the car is in motion driving. I have not contacted the dealership yet because 2 other vehicles I have are getting recalls repaired. This screen controls everything in the vehicle and should be repaired or replaced if it has issues. I plan to call the dealership in the next two weeks.
Touchscreens are DE-laminating, causing issues with radio control, backup camera and backup camera sensor system. It's a safety issue for pedestrians and other vehicles as much as it is a distraction for drivers - radio stations and settings changing while driving, etc. There is a growing number of vehicles manufactured in 2018 that have the uconnect 8. 4 screen encountering this problem, including other lines such as the Dodge ram.
I have a 2018 grand Jeep and since I took delivery in 2018 he uconnect feature has never worked right, and now is beyond useless/dangerous. I have been given the run arounds by the dealership, and doesn't want to cover 2018 vehicle in 2020 with very little use this whole year. The whole system is not safe with random changes with radio volume, temp changes, nav changing instructions in route, etc. It's beyond frustrating and I can't seem to get a straight or help. Online this has been an issue for year before my model was sold, and never addresses. This is fraud and straight negelence, and I wish I could give this vehicle back. Worse purchase ever!!.
Not a safety issue, but a extremely frustrating and widespread issue. Fm radio signal issues. Fm radio cuts in and out. I found a forum with dozens of other owners who had the same issue. Radio works fine for xm/sirius and am. Seeking through fm stations, the radio doesn't find any signals strong enough to stop on. I'm in an area with strong fm stations and have never had issues on other radios in any of my vehicles.
My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.
I purchased the vehicle in November 2017 and June 2018 the radio started shutting down every 30 seconds. The Jeep dealer had it for 1 week trying to figure out the issue. It was never quite the same after they fixed it with a �patch� but I lived with it. December 2018 my navigation stopped working along with my sirius radio. Intermittent restarts, jammed screens and locked bright blue screens also occurred. I was unable to use my phone or any other controls located in that screen. This includes my back camera and audible sensor. Today is March 3, 2019 and the dealer has had my car since January 9, 2018. They received 1 replacement radio, but it didn't work. They apparently tried other things that Chrysler tech told them to and that didn't work. They have ordered another radio, but the eta of shipping keeps getting pushed back further and further. The new date is March 8th of 2018, and I will guarantee the radio will not come in then either. I am making payments and paying insurance on a car that I don't even have. I am also trapped in a lease with no way to get out of it and get another car that works. This is far past unacceptable at this point!.
Unconnect system in my 2018 Jeep Grand Cherokee overland turns off and on by itself ever 60 seconds whether you are driving or stationary. I believe it started this morning or last night. You cannot use bluetooth, the heat or the radio. I called the dealership where I purchased the vehicle less than 1 month ago and they said I was the 6th report today and the vehicles in their lot were doing it as well. They stated that the unconnect system might have been hacked.