Jeep Grand Cherokee owners have reported 98 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
Locks failed in December of 2006. Cannot lock up the car. Dealer charged me 100. 00 dollars to tell me that the unit inside the door failed. Wants 500. 00 dollars to repair it. The car is a 2004 model Jeep Grand Cherokee.
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all problems of the 2004 Jeep Grand Cherokee
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: the contact stated that the door actuators on the vehicle would not move the locking mechanism to lock or unlock all four doors. This defect caused the door locks not to unlock when locked and vice versa. The vehicle was not taken to a mechanic for inspection.
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all problems of the 2000 Jeep Grand Cherokee
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: the contact stated the door locks have failed multiple times. There is a buzzing noise prior to the locks completely failing and there is no manual lock. The dealership has replaced the actuator three times and the consumer is currently having problems with the locks. Updated 5/22/2006 -.
Blend doors on the 2000 Jeep Grand Cherokee climate system were broken at the time of purchase, dealer would not warranty items, claiming it was an isolated problem and not an ongoing problem with Grand Cherokees, and quoted me $1200 to repair them ,and to expect them to go roughly every 2-3 years. It seeemed to me like a manufacturing issue and customer's should not be liable for covering it. Apparently it affected 1999-2004 models, so it was a recent model.
1999 Jeep Grand Cherokee limited rear passenger side door lock failure. Could not unlock door. Took car to don davis auto group who replaced the lock for $185.
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all problems of the 1999 Jeep Grand Cherokee
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Driving with my daughters to the beach when suddenly my steering wheel froze as I was along a winding road. Towed truck to a mechanic who diagnosed that the gear box was broken at that point he repaired the gear box. Approximately 1 week later the same exact thing except that the truck caught fire, again towed the truck back to mechanic who replaced the gear box. I thought I was going to die when I experienced my steering wheel freeze and the fire was extinguished quickly so minimal damage was suffered. In 1 year that I own this vehicle the radiator has also needed to be repaired, the locks on my driver door stopped working, the fan in the cooling system has stopped working, I have been told that the muffler was improperly installed. I never expected so many faults or so much money spent in repairs on a so called certified used vehicle.
1. Normal day activities such and using the lock or unlock button on the door panel or remote control to unlock or lock the doors. 2. The door fails to lock or unlock the door and it makes a loud buzzing noise. Sounds similar to a duck quack, it is very loud. This can interfere with the child safety lock functioning properly. 3. The driver's rear door lock actuator has failed and needs to be replaced.
Failure of drivers side door latch, the fasteners have ripped through the metal of the door causing an unexpected door opening at highway speeds. . . This is not a new problem for Grand Cherokee's, there are very few driver's door that have not failed. . . My options for repair of a poorly designed component are quite few and no one is sharing any information. . . Without metal to secure the latch to the door I have been forced to use a bungie cord (not osha rated. . . At all) until the door can be welded shut. . . Then I have a three door truck without a way to easily exit the vehicle. . . Thank you for your time and attention in this matter.
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all problems of the 1997 Jeep Grand Cherokee
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Purchased vehicle on 7-31-06. Upon test drive the door locks would nt lock or unlock when using door key (any dr in the car). The remote did work. Salesman told us 2 bring it in if it cont'd. Taken in 5 times since the 1st time in October 05', dealerships cannot dupt the issue. Last dealership said that if he toggled switch about 10 times it happened, but that was just "overheating the button & that is normal". Problem is I work in a building w/a prkg garage & work all hrs. When I get into my car, 4 safety I lock the drs immed. There have been several occasions where I can't do that & have 2 wait 2 get the car moving over the 15mi an hour 2 lock the drs. Next issue is the delayed engagement in the transmission going 2 rev or drv. The car has been in on 3 occasions for this item of which the dealership clears codes or cannot dupt the issue. This issue became a an issue in a construction zone at a rr track near our home. Gates were down when I drove up & I was 3rd car back, the gates went up, 2 cars went through & I was almost at the tracks when the railroad arms started coming down again. I put on the brakes & shifted to reverse 2 back up & the delay nearly caused the rr arm 2 hit the car. I backed up just enough to clear the rr arm by less than 6 inches. The last item is the a/c. Since late March of 06' we have been experiencing the a/c blowing cold, then the air turns 2 warm or hot air blowing from 3 sec 2 minutes of blowing humid air before the system will kick in again with cold air. This has been intermittently like the other 2 items above. 3 times into the dealerships & again it was stated they fixed it when it wasn't or "it's 114 degrees out, it is going 2 blow warm air". "using outside air will make the a/c blow warm air'. The incident date is hard since there are 3 issues so I put the day of purchase. The failures are also hard to calculate, but since these items happen intermittently & or everyday (a/c) I counted 3 mo worth.
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all problems of the 2005 Jeep Grand Cherokee
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Locks on both the passenger side front door and the drivers side rear door have failed.
Left passenger door lock is inoperable. Makes loud sound when locks automatically activate while driving as well as when I lock or unlock the doors using either of the lock buttons on the front doors.
Purchased the 2000 Jeep Grand Cherokee in may 2003. I was filling up my car with gas when someone else asked if I ever had problems with my brakes. At that point I didn't. In April 2004, I was driving on the highway and noticed that the car would shake uncontrollably when applying the brakes. Didn't shake as bad in city driving. I went to my local car repair shop and they told me the rotors were warped. Paid to have the rotors spun. Now it's a year later and the car is shaking uncontrollably on the highway. Didn't think I was going to be able to stop from hitting the car in front of me. Now I have done research on the internet and see that this is a known problem and that it is listed in the technical service bulletin from Jeep in 2002. This is my family car! I too have had to replace the 2 of my door motors and 1 of my window motors. I can't believe that there are this many complaints and no one is forcing Jeep to put a recall on the rotors.
Power door locks on our 2000 Jeep Grand Cherokee laredo are not working correctly. Not only is it annoying, but often when someone is in the car the door locks will lock you in and you can not get out. You can't even manually unlock the doors. What if there is a fire?.
1. )the door lock actuators on our 2000 Jeep Grand Cherokee are all failing. There are plastic grinding noises that ultimately lead to complete automation failure. . )the consequences of this failure is that it is not possible to lock the vehicle doors, or unlock the effected doors. The consequences are also that the auto door locks are not operational. If the vehicle were in a crash the doors might either be locked closed, or the doors might fly open because they cannot be locked. The auto door lock feature that the Grand Cherokee has when the vehicle is moving would be rendered useless. 3. )the driver door actuator has been replaced with no help from daimler Chrysler. The rear driver side has failed, the rear passenger is about to fail. They have not been replaced yet due to the high cost associated with this repair.
I have already replaced 3 door lock "actuators" on my Jeep and on my way to replace an already replaced one (driver door) to make the total 4. After looking on your website it looks like this is a very common problem. The response I got from Jeep is that my vehicle was out of warranty. This is very frustrating since I have had a multitude of problems from this vehicle. The date of incident is only my most recent. I hope that something gets done and Jeep does not get away with faulty equipment in their vehicles.
The driver's door automatically locked, and then could not be unlocked. I drove to my local Chrysler/Jeep dealer, and they said it was not a safety issue, and was not covered because the car is out of warranty. I think it * a safety issue, as I had to climb out through the passeneger side door, because the drivers side door could not be unlocked or opened, even with the manual unlock.
2000 Jeep Grand Cherokee laredo - front door locks started to buzz and would not work properly. Safety issue living in a city, I want to be able to lock my doors when driving or parking in a public area.
I have had my 2000 Grand Cherokee for a little over one year. In that year I replaced the actuator in the drivers side door. It made a loud screaching noise. Now both of my back doors are making the same screaching noise and I will have to replace them. Overall, I am very happy with the performance of my Jeep and glad that my problems are not under the hood! but. . . As a brand, Jeep should be embarassed that every time I lock and unlock my doors a loud noise is heard by everyone around. I think that Jeep is a favorable brand in the minds of most, but this noise makes my Jeep sound like a piece of junk!.
This complaint was sent by a web user via e-mail. While driving the driver's door opened and would not close. Luckily no accident occurred, because consume r was able to control the car. . Read more...
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all problems of the 1996 Jeep Grand Cherokee
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While driving driver's side door popped open and would not close. The consumer took the vehicle to the dealer, and was told that the vehicle was out of warranty and there was nothing they could do. The consumer then took the vehicle to an aftermarket body shop, and was told that it was the weld, which was very thin that caused the latches to pop off inside the door.
Driving down freeway and drivers door pops open and won't shut. Have to pull over in a hurry to avoid accident. Found door latch hanging from door frame. Weak weld of latch had given way and door popped open. Very dangerous. Local Chrysler dealership couldn't help financially or otherwise and sent me to a body shop. Body shop said this is a regular problem on Chrysler products. They use a cheap metal and welding to attach door latch. I would like to be refunded the $1800 it is costing me to replac the entire door. Car is a 1996 Jeep Grand Cherokee. I would think this should last more than eight years.
Automatic door locks failed. Consumer was concerned that the occupants would become trapped inside the vehicle in an emergency.
I am writing to express my frustration and anger regarding my 2000 Grand Cherokee. Since this past October, I have experienced a myriad of problems which include the following: 1. A broken ventilation deflector which prevents any air from coming through the ventilation. I spent nearly $100. 00 to find out that it is a $37. 00 part with $500. 00 in labor just to install it. I have children in the car, and the summer heat of 100+ degrees is in my mind, dangerous. 2. All of the passenger doors cannot be opened either manually or remotely from the outside or inside. I received an estimate to replace the lock actuators at a staggering cost of $500. 00 per lock! the doors cant be opened from the outside or from the inside without systematically unlocking the doors with the remote, then reaching in from the drivers seat to manually unlock them from the inside. It doesnt take a genius to see that this is a huge safety issue if I happen to get in an accident and the passengers (children) are unable to get out of the vehicle. The Jeep mechanic said this is a common occurrence with Jeeps for quite a while. 3. The driver side mirror broke when my wife was adjusting the angle of the mirror. There is now no tension to hold the mirror in place. All of these problems began 8 months ago and I am more than a little angry about it, especially when none of these items are covered past the 3 year warranty. All tolled, I am looking at spending somewhere in the range of $3000. 00 to fix these problems. Right now I am extremely unsatisfied customer, and expect some healthy measure of cooperation from Jeep.
1999 Jeep Grand Cherokee loredo exhibits the following problems: 1) lurch when shifting from park to reverse along with a noticeable 'thump' noise 2) humming noise at highway speed (65-75 mph) that graduated into a sudden 'pop' noise. This issue caused a loud grinding noise which I am now trying to deal with. Dealership informed me that this was a common problem in 1999 and 2000 model year for rear differential due to diffential supplier to Chrysler overtorqueing differential components. 3) driver's side door lock failure.
Door actuator failed. Thereby creating potential safety hazard condition. The frequency of door actuator failures leads me to believe there is a design and/or manufacturing defect. When the dealer was contacted, their response was "the vehicle is out of warranty". I find this completly unacceptable.
The vehicle was equipped with automatic door locks. The rear passenger doors will not allow entrance from the outside. Owner took the vehicle to the dealer, and had the passenger side rear door repaired. Currently, the driver's side rear door was defective.
Currently, two doors (driver's side and the driver's side passenger door) makes a loud grinding sound every time I automatically unlock the door. Over the last month, there have been times where I was unable to unlock either one of these doors and had to crawl into the car or out of the car from the passenger side. This apparentally is a trend in the Grand Cherokee and should be recalled due to the very serious nature of this problem.
Automatic locks failed intermittently. The consumer was concerned that occupants will be unable to get out in case of an emergency.
Passenger's side door failed to open either automatically or manually. Door was equipped with child safety lock.
Power door locks lock and cannot open doors. Front passenger door locked 12/23/03 and rear drivers side locked 1/11/04. You cannot get the doors open by any method.
Eletronic door locks would not operate properly on the front passenger door side. It would make a loud whirring noise when trying to activate the locking system. It made it impossible to get in or out of the vehicle. We were lucky that there was no emergency to get out of the vehicle. I have noticed a large amount of other situations regarding this type of incident.
On 2000 Jeep Grand Cherokee laredo, 3 different doors have failed and you can't open the doors until you replace something called a "door actuator. " of the 5 doors on the Jeep, 3 have failed and 3 new actuators installed. 2 failed while on warranty (12/2002) and the third just failed, 12/2003.
Right passenger door began making a loud grinding noise when locked. Occasionally, it will not unlock automatically with the rest of the doors, and I have to reach through the front passenger side and slide the door unlocked. I have children, and this could be very dangerous if there was a situation where I needed to quickly get them out of the car.
Power locks on the Jeep have recently failed to operate properly. Unlocking the Jeep causes a loud screaching sound and now 3 locks fail to unlock leaving the passenger unable to get in or out of the vehicle. This could be considered a hazardous situation if an accident were to occur and the occupants were unable to exit the vehicle. Observation of similar reports to this complaint forum shows a track record of faulty lock acutators. Considering the potential hazard, should this not be investigated for a recall?.
I have taken my 2000 Grand Cherokee twice this year for replacement of the "actuator" and the door latch. This affected both doors on the passenger side of the vehicle and is now moving to the drivers side. The lock will make an awful sound while locking and unlocking. It will eventually freeze up and neither lock or unlock. Each time covered under extended warranty although paid a deductible. The dealer will not replace all at once since they have not gone "bad" yet. Thus far only 3 out of 5 doors are damaged.
Problem Category | Number of Problems |
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Latches/locks/linkage problems | |
Door Latch problems | |
Hood Latch problems | |
Hatchback/liftgate Lock problems | |
Tailgate Latch problems | |
Trunk Lid Lock problems |