Forward Collision Avoidance Problems of Jeep Grand Cherokee

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the forward collision avoidance module was not working as needed. The contact stated that the light came on and remained solid without any vehicles being near the vehicle. In addition, the light remained on and would not turn off. The vehicle was taken to the dealer where it was diagnosed with defective wiring and the forward collision avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

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The contact owns a 2023 Grand Cherokee limited. The contact stated that while driving with her daughter, at approximately 2 mph in a parking lot, the sun visor was pulled down and as she glanced in the mirror, the vehcile crashed into a pole. The contact sustained chest injuries, and the contact's daughter, in the passenger seat sustained a leg injury. A police report was filed. The contact stated that the forward collision alert did not detect the object in front of the vehcile as intended. On another occasion, while driving at 50 mph, the feature did not detect a vehcile that suddenly stopped in front of the vehcile. The vehcile was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

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The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving forward into a parking space the brake pedal was hard when pressed and the vehicle suddenly experienced unintended acceleration and crashed to the side of a building. After the incident it was discovered that the front brakes had siezed and the vehicle was undrivable. The contact indicated the during the crash the collision avoidance feature did not active. The vehicle was towed to the local dealer. A police report was taken at the scene. No injuries were reported. Manufacturer was notified of the crash and a engineer was sent to examine the vehicle. No further information was available. The failure mileage was 35,800.

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The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the forward collision avoidance system failed to alert as needed and failed to automatically stop the vehicle when another vehicle was ahead. The contact had to depress the brake pedal to stop the vehicle immediately. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,600.

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Tl the contact owns a 2018 Jeep Grand Cherokee. While driving various speeds, the forward collision avoidance system malfunctioned and did not warn the driver once the vehicle was near a second vehicle ahead. The vehicle was taken to desert 215 Jeep (8030 rafael rivera way, las vegas, nv) to be diagnosed, but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 200.

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The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the forward collision warning light illuminated and the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. The vehicle was taken to maguire Chrysler Dodge Jeep ram of syracuse (959 hiawatha blvd w, syracuse, NY 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact then received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 180,000. VIN tool confirms parts not available.

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The contact owns a 2015 Jeep Grand Cherokee. The contact observed that the forward collision warning sensor failed without warning. The vehicle was taken to the dealer on two occasions. The first time it was diagnosed that the main sensor failed and needed to be replaced. The sensor was repaired, but the failure recurred. After the second failure, it was diagnosed that the radio failed and needed to be repaired due to it being the brain of the system. The radio was replaced, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 600.

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The contact owns a 2015 Jeep Grand Cherokee. After switching to the park position and exiting with the engine running, the vehicle suddenly drove forward and struck a second vehicle. The contact sustained an injured right arm. Medical attention was not required. The vehicle was taken to the dealer who was unable to duplicate the failure. Also, while driving at various speeds, the collision avoidance system randomly activated and caused the braking system to abruptly stop the vehicle. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 1,000.