Latches/locks/linkage Problems of Jeep Grand Cherokee - part 2

Jeep Grand Cherokee owners have reported 214 problems related to latches/locks/linkage (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.

36 Latches/locks/linkage problem of the 2006 Jeep Grand Cherokee

Failure Date: 04/22/2011

The area behind the passenger side interior door handle has imploded, the plastic is cracked in several places, allowing the interior handle to hang loosely. The area would be best described as the well behind the handle. That door saw almost no use. It does not allow for normal exit of the vehicle, this is a safety issue.

See all problems of the 2006 Jeep Grand Cherokee 🔎.

37 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/17/2011

Door handles faling off due to a suppliers defective plastic resin mix. In case of a fire or crash a passanger or driver might not be able to get out of the vehicle and die from this defect. This is a 2005 Jeep Grand Cherokee limited.

See all problems of the 2005 Jeep Grand Cherokee 🔎.

38 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/16/2011

2005 Jeep Grand Cherokee limited (5. 7l): interior plastic holding door handles has been cracked for quite some time and now they are broken. I am the sole owner of the vehicle (I'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. Apparently this is a very common trend among these 2005-2008 Jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. The steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. These dealer replacement parts are on national back-order due to the extreme amount of cases with this.

39 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/15/2011

I own a 2005 Jeep Grand Cherokee and my door handles are breaking off on the inside. I do not have children so they are not abused in any way. The material is a cheap plastic and the handles are barely hanging on both front driver and passenger doors. This is a safety hazard that needs to be addressed. I have also seen several other complaints on youtube from other Jeep owners with same situation. I also work for aaa roadside and have seen several instances where they have to be towed for electrical fires. This makes me very nervous and this matter needs to be addressed. There are also videos on youtube with Jeep fires as well to back it up. Any kind of recall would be greatly appreciated as these two scenarios are a serious and life threatning combination. Thanks.

40 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/12/2011

1. Normal use of interior driver side door latch. 2. Casing around interior door latch handle broken 3. Entire door panel must be replaced. Door panel for this model on backorder. Existing broken part is available.

41 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/10/2011

I currently own a 2005 Jeep Grand Cherokee and approximately September of last year I observed the front passenger interior door housing to be cracked and loose. I was bewildered how this happened. In April of this year my seven year old daughter was in the rear seat behind the driver seat. I stopped the vehicle and exited. I was waiting for my daughter to come out and she began to bang on the glass in a panic. I opened the door from the outside and she was crying and told me she couldnt get out that the interior handle was broken. I looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dagling and is inoperable. It was at this time I began to research this issue to see if it is a problem with other Jeep owners. Sure enough it is a problem with hundreds of Jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: body: door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. I went to a local Jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. I am concerned as if two handles are broke, it is a matter of time the other two will also break. I also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. This of course can result in the death of a passenger. I hope your agency can assist me with this problem in getting these handles replaced before the unthinkable happens. Thank you in advance.

42 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/10/2011

3 out of 4 door handles have developed cracks on the plastic door panel in my 2005 Jeep Grand Cherokee. One of the doors is no longer operational without rolling down the window and pulling the outside door handle. This is clearly a design defect from faulty plastic attachments. If there was an accident the passenger may not be able to quickly exit the vehicle, especially if the electric windows no longer functioned. Chrysler needs to fix this.

43 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/01/2011

Driver's door latch is loose because of the plastic part is broke off, and it can come off anytime. Other two doors have cracks around the latches, starting to have the same problem. There is not thing can be done except replace the parts which is very expensive. This is the defective issue with the plastic that surrounded the door latches. It is a safety issue.

44 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 04/01/2011

The inside door handle on my Jeep has broken off and it's almost impossible to open the door from the inside. I've read many complaints about online and it's only a matter of time before all 4 door handles break. I'm very concerned that in the event of an accident, I, my wife, or kids, won't be able to exit the vehicle. If this is not an isolated incident I think Chrysler should replace all these defective door panels before it turns into a Toyota gas pedal situation.

45 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/30/2011

I have a 2005 Jeep Grand Cherokee and the inside door panels are a hard plastic one piece door panel. The plastic that is behind the door handles is broken and cracked and I am very much concerned about the safety of being able to exit the vehicle in an emergency or even during normal circumstances. I have been told that Jeep refused to do a recall and the replacements are very expensive. My vehicle only has 61,000 miles and again this is something that is wide spread in this model with other owners and a recall should be done.

46 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/15/2011

Over the past 2 years all 4 of my interior door handles are broken on my 2005 Jeep Grand Cherokee. I only have passengers in my vehicle one day a week at the most. This is not a warranty issue, but a supplier's defective plastic resin mix. The entire door panel must be replaced not just the handle.

47 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/14/2011

I have 2005 Jeep Grand Cherokee. The problem is that 3 of the 4 inside door handles are broken. The plastic that holds the handle in place is very thin cheep plastic that cracks and breaks there are holes is some of them and on the driver door the latch is completely broken. This can very easily become a life threating issue if there was a fire and some one could not get out of the car. If you look on line you can find that is a very common problem with the 05 models. . Read more...

48 Latches/locks/linkage problem of the 2006 Jeep Grand Cherokee

Failure Date: 03/06/2011

2006 Jeep Grand Cherokee with broken door panels.

49 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/05/2011

I own two 2005 Jeep grand cherroke limited, the interior door panels where the door handles attached are falling apart. The platsic which the handle attaches to is cracked and caused the door handle to be none usable.

50 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 03/01/2011

I have a 2005 Jeep Grand Cherokee limited. I just hit 50,000 miles, and it is sporadic at best that I have passengers in the rear. I have kept my vehicle in immaculate condition. However, both of my rear door handles are completely broken. I have to open the doors from the outside. My front two door handles are cracked with pieces missing but still operational for the moment, but I'm sure it's only a matter of time. If I were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. This is absolutely a safety hazard due to a manufacturer defect.

51 Latches/locks/linkage problem of the 2006 Jeep Grand Cherokee

Failure Date: 03/01/2011

I am not sure how, but the rear passenger door panel cracked and door handle fell off leaving back seat passengers vulnerable (a child rides back there). In addition, there is a large crack in the panel of the front passenger door as well. I have 70,500 miles on the vehicle with a service contract of 7 years/85,000 miles maximum care still in effect. I took the vehicle to my local dealership (hall Chrysler Jeep in virginia beach) and was quoted $475 for a back ordered door panel (which to replace both doors comes to $950. . . Unacceptable!) I refused to order the unit since this is a safety concern, and should be covered by my service contract. I contacted Chrysler group, llc and was told that "handles and plastic parts are not covered". . . The handle isn't broken, the panel needs to be replaced in order to correct this issue. I feel this is a genuine safety concern and urge the NHTSA to enforce a recall from Jeep. If I were in an accident, my passengers would be trapped!! it is unconscionable that Jeep would sell such a high-end vehicle with this kind of safety defect. Of utmost concern is the fact that an extended, maximum care service contract would not cover this issue. I would like to know how other complainants with this issue had their cases resolved. Updated 05/12/11.

52 Latches/locks/linkage problem of the 1998 Jeep Grand Cherokee

Failure Date: 03/01/2011

Driver door latch failed due to splitting metal in door. Door opened at highway speed. After the event I researched the problem and found that it is a very common occurrence. This is highly dangerous and need to be addressed immediately.

See all problems of the 1998 Jeep Grand Cherokee 🔎.

53 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 02/22/2011

The interior door handles of my 2005 Jeep Grand Cherokee are breaking, rendering them inoperable. I have attached a video link detailing the problem. . Read more...

54 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 02/20/2011

2005 Jeep Grand Cherokee - all 4 plastic door handles have broken off - plastic falling apart and into inside of door - the only way to get out is to open from the outside. Very dangerous if you are unable to get out of vehicle - I have tried to gorilla glue them back together and they just keep crumbling.

55 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 02/15/2011

The interior door handles have broken off or are about to break off in my 2005 Jeep Grand Cherokee limited hemi. There is a common manufacturers material defect, as the door handle "pocket" is made out a brittle plastic that shatters under normal use. This is dangerous because in an emergency, one would not be able to exit the vehicle because the interior dorr handle does not work. You have to open the power window and open the door from the outside, obviously this is unacceptable and needs to be addressed by Chrysler/Jeep.

56 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 02/10/2011

The door panels on my 2005 Jeep Grand Cherokee limited are breaking, and beginning to fall apart. I'm afraid if myself and family was hit in the door in an accident, pieces from the door could hurt one of us. I have talked with chryler about this problem, but they turned us down. Said they would need to have more info from more people. Chrysler just doesnt want to stand behind there product. I have a case # 20756604 case manager is named shawn xt 66071. I hope you can help with this problem.

57 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/20/2011

Jeep 2005 Grand Cherokee interior door handles broken and cracked. Three of the four door handles are broken in our Jeep due to weak design or manufactoring defect.

58 Latches/locks/linkage problem of the 2006 Jeep Grand Cherokee

Failure Date: 01/18/2011

Parked in driveway grand daugther pulled on door handel and it broke into pices. Called Jeep dealer to get replacement (not warranted)door handel,have to replace hole door planel.

59 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/17/2011

17jan11 -- door handle faulty -- I own a 2005 Jeep gran cherokee that two have cracked at the door handle. If they continue to fall apart the vehicle occupant will be trapped within the vehicle. I have contacted Chrysler and they are not willing to fix or help with the $1,400. 00 bill for just the two door panels. If the battery were to die you would be trapped in the vehicle, or if you were forced off of the road and ended up in a lake you could not get out. My friend has explained this to Chrysler and they do not feel that it is a concern that they have to worry about. I explained that I would send pictures of the vehicle to show it is in excellent condition, and garage kept (no damage to the vehicle), adult driven. Why did the other two panels crack, they have no answer.

60 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/11/2011

Interior door handles have broken. Rear passengers cannot exit vehicle. Soon the driver side door will completely fail.

61 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/10/2011

My 2005 grand Jeep cherokee limited has defective door panels. 3 door panels have holes around the handle, 1 is completely broken and is will not open the door. The 4th door panel is cracking. Soon all four doors will not be abled to be opened from the inside, causing a safety issue. This car is in mint condition with onle 26,000 miles on it. This is a defect, not wear and tear!!.

62 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/02/2011

Plastic panels that hold the door handles are cracking and breaking, causing the door handles not to work. After the door panels break we cannot open the doors from inside the car. At this point we have one door completely inoperable, one with plastic broken and missing, and two where the cracking has started.

63 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/02/2011

Interior door handles are broken. This is very dangerous because you cannot get out of the car - especially in an emergency. The rear door handles have been very rarely used, and still have broken. This is definitely a mfg defect that they are avoiding. Very dangerous and unacceptable that they (Jeep) are not recognizing this issue.

64 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/01/2011

Theres is a defect in the plastic used to make the door panels on my 2005 Jeep Grand Cherokee. The plastic around the door handle latches is breaking apart and crumbling. All 4 doors are having the same issue of the plastic failling. If the plastic continues to break apart the door handle will fail and you will not be able to open the door. This is safety issue which could prevent myself or passengers from exititing vehicle in case of an emergency. Dealership was contacted and informed of the defect. Dealership stated there was no recall and they had not come across said problem before. I informed them that it was obvious defect since all the doors were degrading at the same time. Dealership stated that my only option was to buy new door panels for $2600. My research shows that this is not an isolated inicident and there have been many complaints of the defect door panels. This is a serious safety issue and chrystler needs to recall the door panels on this model.

65 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/01/2011

2 out of 4 interior door handles on my 2005 Jeep Grand Cherokee have broken & are subsequently rendered useless. This is a hazard if there were to be a crash & individuals inside needed to get out. There is also cracking in the door handle on the driver's door which could lead to a more severe case of being trapped. At this point & through my searches online it seems that this is a greatly occurring issue & needs to be dealt with on the manufacturer level. There has been nothing done as of yet to replace the parts as I feel it is a malfunction of the vehicle & not normal wear & tear. The estimated cost to replace each door panel with a similarly cheap quality product is $800. I would like to file this complaint in hopes of creating a large list of owners with similar issues so that Chrysler/Jeep takes responsibility for their shoddy prioduct & officiates a recall.

66 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/01/2011

Unsure of the specific incident date. The failure is the plastic molding around the inside door handle for 3 out of 4 doors. The plastic has broken, exposing the inside mechanics and allowing for the handled to extend further than necessary. This makes exit questionable as the door handle is only holding on to the latch without any place for leverage. In the event of an accident/emergency, if the door was to be involved it is possible the handle would suffer further damage and be unable to operate. There has been nothing done about replacing the part. It costs roughly $700 per door to repair.

67 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/01/2011

I have a 2005 Jeep Grand Cherokee and I really have a concern to whom or where I could file a claim with a problem with my interior door handles. The reason why I'm complaining is that all the 4 interior door handles cannot by openned from the inside as usual because all of them are broken and with the plastic cracked, made in pieces and holes where the plastic have been missing. Most of the time I have or the passengers have to open the door from outside. Please help me in this or give me an advice. . . . . . . . . . . What I have to do or where I could find information to replace them. . Thanks.

68 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 01/01/2011

The contact owns a 2005 Jeep Grand Cherokee. The contact stated the inside driver and passenger front door handles were breaking which made it difficult to open the vehicle from the inside. The dealer and manufacturer were notified, but denied any assistance with repairs. The vehicle was not repaired. The failure mileage was 76,000 and the current mileage was 81,000.

69 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 12/28/2010

Two of my interior door handles are just breaking off .

70 Latches/locks/linkage problem of the 2005 Jeep Grand Cherokee

Failure Date: 12/20/2010

3 out of 4 inside door handles broken due to cheap plastic used. Unable to get out of Jeep from the inside. If there was an accident, you could be trapped inside. Could cause death or injury. Dealership charging over $2000 out of pocket to fix when it was caused by faulty, brittle plastic. Unsafe to drive with my kids in the back seat.


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Grand Cherokee Defect Investigations