Seat Belt Problems of Jeep Grand Cherokee - part 2

Per the Jeep dealership that currently has my car, they said the drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

We took the car home on 5/4/24 & while drive it home we started to get a binging noise, I got scared I thought the car was braking down & a message came on the instrument panel driver 1 info & then it went away & then a few minutes later more binging this message was check 2nd row seat belt latch, stop driving also the screen,radio,and air conditioner, shut off then it come back on after a while. We had a lot going on & we had to wait for a passenger side mirror to come in because of prior damage being done to it & scratch marks that need to be buffed & everything could be done at one time. Still driving the car and picked up my parents at the airport 5/15/24 and same electrical issue coming across the instrument panel. On 5/22/24 took my parents to the airport and they were in the 2nd row seats & the 2nd row latch message came up three different time while I was driving @ 70 mph and couldn't do anything didn't have a screen,radio,air conditioner or anything. On 6/4/24 the engine light came on while driving & stayed on. Took it in on 6/5/24 & they couldn't duplicate any of the problems and they must of just reset the engine light because we pick up the car on 6/6/24 & when I driving home both the 2nd row seat belt issue come on, & driver 1 info I was doing 41mph when it shows up on the instrument panel & the check engine light came on the next day 6/7/24 we took it to another dealership & they were able to duplicate all the problems. From all the service records that I can see there has been electrical system problems sense10/2/23, 2/19/24, 2/26/24 also wiring repaired done & all these issues where reported by two different dealership before being purchased by us and the problems still keep happening 5/4/24,5/6/24,5/7/24,5/8/24,5/9/24,5/10/24,5/15/24,5/18/24,5/22/24, 6/4/24,6/5/24,6/6/24, & the seat belt problem sense 2/15/24 & continue until this day. This another dealership has duplicate all of the problems, but they have no solution for these issues.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Brakes failed when attempting to slow down, abs kicked in on dry blacktop with no lights on dash before locking up and throwing the vehicle off of the road. Caused me to wreck into a tree head on at 50 mph. Seatbelt did not lock up and airbags did not deploy. Vehicle was totaled with heavy front end damage including a bent and snapped frame. Prior to incident had issues with low beam headlights not working/going out prematurely. Was told by herrenstein Jeep in chillicothe this was not an electrical issue. Low beam headlights failed again 2 weeks prior to incident.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

Passenger seatbelt will no longer retract as the guide seems to be cracked and broken. Because of this the broken piece is pinching the seat belt down not allowing it to work properly. Seat belt can be guided back in manually but not on its own the way it’s supposed to. Please consider issuing a recall as this is a very dangerous issue in case the vehicle is involved in an accident. Shops are charging $3300 + to fix this issue that seems be very common for this year make and model.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

On this vehicle both front eat seatbelt receivers are faulty. This was not caused by an accident or excessive wear of the seatbelts. When you push the seatbelt into the receiver, it will not accept the seatbelt without first pushing down on the seatbelt button. Additionally, the vehicle does not recognize when the seatbelts are in use and the light on the dash stays on regardless. This issue started some time ago, however, more recently (past 3 weeks) the airbag light started coming on intermittently. I took the vehicle to a shop (not a dealer) and they diagnosed the airbag light as being caused by the driver's side seatbelt retractor spring malfunction. They were unable to repair and directed me to a dealer. Upon contacting the dealer they are only offering replacement of the seatbelts faulty seatbelts as customers expense. I have contacted Dodge customer service and asked what assistance they my provide. That issues is currently open under case number 89679478.

See all problems of the 2006 Jeep Grand Cherokee 🔎.

Passenger seatbelt does not retract nor does it have tension. If in a wreck it would not function properly.

My passenger side seatbelt does not retract. The plastic “d” ring at the top is broken and it causes the seat belt to not retract. I have read that many people have this issue. I contacted my dealer and they said there was no recall on this part. Because it does not retract, it doesn’t “catch” and causes a safety hazard. A passenger would not be restrained in an accident.

The seat belt will not latch properly, it can take up to 10 minutes or longer fasten the driver's side seat belt. Now that I have it locked, I have to crawl in and out of the seat belt. I dare not unlock the seat belt in fear that I will not be able to get it to lock back. Please note, each time I have locked and unlocked the seat belt it has progressively gotten worse to lock the seat belt. I am at the point where I now longer unlock my seat belt, as I states earlier, I fear that I will not be able to lock it back.

The driver side seatbelt does not retract. It has to be physically pushed back into the device so extra seatbelt is not hanging out. If one were to stop, the locking mechanism would have seatbelt slack in it so it wouldn’t restrain the driver immediately.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving or park, the passenger's side, front seatbelt had to be manually retracted. The contact stated that even if the seatbelt is manually retracted and the passenger's move forward, the seatbelt does not lock properly. No warning lights were illuminated. The vehicle was taken to independent mechanic, however, could not find the failure. The local dealer was made aware of the failure and the part was ordered, however, it is in back-order. The manufacturer was not made aware of the failure. The approximate failure mileage was 195,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 mph at night time on a road construction site, the front end of the vehicle suddenly declined on a 10 ft deep road surface. The contact stated that she immediate depressed the brake pedal; however, the front driver's side seat belt failed to restrain her as needed, and she hit her head against the steering wheel. The contact was able to exit the vehicle. The contact sustained a concussion and two black eyes, but did not receive medical assistance. The vehicle was towed to a tow lot. The contact then drove the vehicle to the residence. The contact stated that the failure occured due to the seat belt d-ring wear. The dealer was notified of the failure and informed the contact that the front driver's side seat belt assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 123,000.

The seatbelt plastic tensioner guide cracked and now the seatbelt won’t retract.

Driver seat belt is very slow some times it stops the door from closing service said need new belt Jeep only had 16000 miles on it waiting for call from them plus if its safty part should be on recall?.

The contact owns a 2022 Jeep grand wagoneer. The contact received notification of NHTSA campaign number: 23v716000 (seat belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

Driver's seatbelt is loose and won't retract. I tried to wash it, but it still hangs down to where it will get caught in the door when closing. This is a major safety issue in that my seatbelt is not snug against my body and would not protect me in an accident. I have seen numerous other complaints online about this same issue. Jeep is saying I will have to pay to have it diagnosed and repaired since it's out of warranty. Seat belts are required by law, but mine doesn't work!.

I was in a motor vehicle accident on 9/27/23 and my driver side seat belt had a retractor failure allowing me to be thrown forward and hit my chest on the steering wheel, causing chest contusion, bruising and pain. The cause of the accident was due to another vehicle losing control and hitting me head on.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Passenger outer seat belt/retractor failed to retract. The belt has to be manually ratcheted back. Licensed repair shop removed & inspected mechanism for obstruction. Found no cause for failure, out of vehicle retracts properly. In a sudden stop the front passenger is not protected as the belt does not lock or retract without manual procedure. No warning lamps or codes. Contacted local dealership service department for possible recall or customer satisfaction bulletin & was told that nothing was available for vehicle. Replacement part is on national backorder with no eta according to local dealership parts department. Hundreds of units are on backorder leading me to conclude that the manufacturer is aware of a safety issue but has not provided a resolution to consumers.

Headrest just popped open and deployed.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the "service air bag system" message was displayed. The contact also stated that the seat belt warning light was also illuminated despite all occupants in the vehicle having the seat belts properly fastened. The dealer was notified of the failure and provided the contact an estimate for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Front driver and passenger seat belts do not retract, front passenger headrest clips failed and will not snap back in place.

The drivers side seatbelt was not retracting correctly. We we’re taking a road trip on 95 and as a passenger I notice my seatbelt was very loose on me. When we stopped to get out, the seatbelt literally fell out the car door. We need to drive about 150 miles back home tomorrow and we are scared to death of being thrown through the windshield if there is a sudden braking or accident. I call the closest Jeep service center and they said there was no recall for the seatbelt not retracting. However, I found this in a google search: front outboard seat belts may not retract properly - x90 warranty extension date: 4/15/2021 models: • 2014-2015 Grand Cherokee laredo • 2014-2015 Grand Cherokee limited • 2014-2015 Grand Cherokee overland • 2014-2015 Grand Cherokee srt • 2014-2015 Grand Cherokee summit summary: customers may comment on one or more of the following: the front driver and or passenger seat belts may not retract properly; a front seat belt d-ring plastic is cracked.

The seat belt was recalled 2 years ago and we are waiting on a part from Jeep dealership and we just heard that this Jeep is being recalled for possible explosion in conjunction with back door of Jeep.

My driver side seatbelt no longer retracts, and is not functioning.

With just under 40,000 miles on the vehicle, first the front passenger seat belt started to fail to retract, then a few months later the front driver side seat belt began to do the same thing. The dealer says they are out of warranty so it's my dime to fix. I wouldn't be concerned except that this is a huge safety issue, if the belt doesn't retract correctly when put on, it would fail to hold me or my passenger in place during an accident.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

While driving on a major interstate going 75mph lost power steering suddenly and was unable to control the vehicle. Air alert went off stating they were not functioning. Adaptive cruise control stopped working, lane departure stopped working. Every single alert that could be alerting was going off simultaneously. Seat belts were fastened, however seat belt alarm continued going off. Very scary and unsafe situation on major highway with 2 children in my car.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while attempting to buckle the driver’s side seat belt, the seat belt was not retracting and was loose. The contact stated that the passenger’s side front seat belt was also loose. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.

Unknown.

Passenger rear seat belt is jammed and will not extend properly. It is completely useless and will cost $940+ to fix.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the driver's side and the passenger’s side front seat belts were no longer retracting. The contact stated that the seat belts often got caught in the door while exiting the vehicle. The contact had been working with a dealer for two years to have the seat belts replaced. The contact stated that the dealer had finally replaced the driver’s and passenger’s side front seat belts. The contact had researched online and related the failure to NHTSA campaign number: 23v716000 (seat belts), and the contact was informed by the manufacturer and the dealer that the VIN was not included in the recall. The failure mileage was approximately 74,000.

While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall r06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall r06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?.

See all problems of the 2003 Jeep Grand Cherokee 🔎.

Airbag light came on and I took it to my mechanic and he stated the the buckle attached to the seat is throwing a code which disables my passenger airbag. The part is on national back order. Is what our local dealer said and we will not be getting a part for a very long time.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The driver side seatbelt will not retract. This is a significant risk in the event of an accident. Yes, my local mechanic has confirmed that the seatbelt is not retracting.

I purchased a used 2015 Jeep Grand Cherokee 5. 7l v8 hemi on 03/03/2023 at approximately 7:30pm from rairdon Honda in burien washington. The car started displaying on the dashboard that the seat belts for the passengers weren’t on even though the seatbelts were indeed on, and then the sensors for the airbags started going off stating that there was a problem with the airbag sensor. The car was then taken back to rairdon Honda in burien and they simply stated that they recently replaced the car battery and that was the reason as to why the sensors weren’t working. After speaking to one of the technicians they stated since the seatbelt sensors showed that the seatbelt wasn’t on that incase of an accident the airbags wouldn’t deploy. This was not disclosed at the time of sale, I was reassured that everything would be fine when I took the car home the first time. I can’t risk having a car that has such severe safety issues and put my son and partner in this car knowing that the airbags could possibly fail to deploy.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the front driver’s and passenger side seat belts failed to retract back. No warning lights were illuminated. The vehicle was taken to the dealer where the contact was informed that the VIN was included in an unknown manufacturer’s recall and the seat belt retractor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

Driver seatbelt unlatches after secured. Several times I’ve had to make a sudden stop and my seatbelt comes undone . The airbag light did come on prior. I’m not sure if that warning light relates to seatbelt as well. I plan on taking it into the dealership to find out why the light is on. This is my sons car however I borrowed it for a few days and discovered this. He is a new driver and still learning about different mechanical issues that arise.