Sensing System Camera Problems of Jeep Grand Cherokee

2021 Jeep Grand Cherokee l, VIN [xxx], about 90,000 miles. On xxx, the uconnect 5 center display went blank and has stayed blank, blinking on and off while driving. The rearview camera image displays through this screen, so when the screen is blank I have no backup camera image. This matches recall 25v083000 / 11c, a transistor that may overheat and prevent the rearview camera image from displaying. Nhtsa showed no open recalls for my VIN, and a dealer told me my car is a wk, not a wl, which is incorrect - the Grand Cherokee l is a wl. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Started the vehicle and put in reverse and the camera system did not come on. The radio was on but the entire video screen that shows the camera was completely off. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Tl the contact owns a 2015 Jeep Grand Cherokee. The contact stated that the back-up camera was faulty. The screen remained black and the contact could not see when attempting to reverse. Also, the side mirrors turned down automatically and the contact could not see from any angle while reversing. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 53,800. The VIN was unknown.

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