Software Problems of Jeep Renegade

Jeep Renegade owners have reported 24 problems related to software (under the electrical system category). The most recently reported issues are listed below.

1 Software problem of the 2015 Jeep Renegade

Failure Date: 01/28/2021

I will start this off by saying I've had a few problems with my 2015 Jeep Renegade including a/c problems, power outlets(back seat 110v outlet, cargo outlets & built in flashlight) shutting off after only a few minutes of usage. The blind spot assistance will randomly pop up when driving saying �blind spot assist is temporarily unavailable� the biggest one being what's happening now which is what I'll explain below but to inform you more I'll include that it had 96k when I got the truck and had always kind of had a jerky feel when shifting between gears which I read was kind of normal, so I didn't put much thought into it until now. My truck was sitting in my driveway for 2 days without being moved and when I went to leave the battery was dead. I hadn't left anything on, lights, radio, ect. It had happened a few times before but I didn't think much of it till now. So after I charge the battery long enough to get the vehicle started it finally fires up but all these messages come across the screen: check engine, service transmission, blind spot temporarily out of service, passageway entry unavailable, along with a few more. I give it a minute having the truck running to reset these things their selves and most do except a few. The check engine light was still on along with the biggest problem which is the service transmission warning that has the truck stuck in gear; it won't shift out of park. I tried disconnecting the battery terminals for about 20 minutes seeing if the software will reset that way but it didn't help still has the message on the screen. I eventually had to have it towed to a dealership for repair. They've had it 4 days now and I'm still not sure what the problem diagnosis is but am dreading this major issue.

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2 Software problem of the 2017 Jeep Renegade

Failure Date: 10/12/2020

My vehicle display message �vehicle not in park� while driving anywhere at various speeds. Once msg display, vehicle loses powers. This has happen while driving on freeway. It is intermittent issue. I have open numerous case with Chrysler / fca but because dealer is not able to duplicate they won't repair. I read on internet there is defect in engine. Also vehicle displays service passive entry system. They reset software and issue returns.

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3 Software problem of the 2018 Jeep Renegade

Failure Date: 08/10/2020

The infotainment system is malfunctioning. It controls almost all functions in the car. While driving every setting it controls will randomly and suddenly switch to a different setting. You can not over ride it's random switching, even by turning it off. The dealer service manager has said the car is undriveable. If you did try to drive a large number of mechanical and electrical and software settings are switching as you drive. Image driving down here in 95/95 florida (temperature and humidity) while the car is turning on the heat full blast and the seat heater full blast, resetting waypoints, and instructing the driver to turn somewhere and watch out for a upcoming collision. The only fix is to replace the infotainment system and there are no parts available for an estimated 3 month. This happens when the vehicle is stationary or moving on city streets and on the highway. I have spoken a dozen times to fca customer care, case 76973156. The keep switching case managers. Right now there is nobody assigned. The car has only about 5000 miles on it. I have not included an attached file because it looks like you can not accept a video. Apparently this is a common problem (as service guy says) and therefore there is a shortage of parts. Service manager said that this system affects almost all functions in the car to the point that often when there is a failure the car has to be towed in.

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4 Software problem of the 2016 Jeep Renegade

Failure Date: 08/04/2020

Driver rear light (backup, blinker and brake) lights stopped working. When I was checking the bulbs it appears that the middle pin on the wiring harness has caused a short that broke the pin and also melted some of the harness. The vehicle has 53,000 miles on it. I looked online and there have been several other 2016 Jeep Renegades that have had the same issue in the last year. We have had intermentant issues with the lighting system freaking out but it never effected the performance and would reset its self after about 25 miles. The dealership we took it to said that the vehicle needed a software update which they did. It seemed to correct that issue as it has only happened once in the last 20,000 miles or so. But this seems to be a bigger issue.

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5 Software problem of the 2015 Jeep Renegade

Failure Date: 03/03/2020

Vehicle loses all electrical power and stalls intermittently while driving. This happened several times over the last four years of ownership. Not related to extreme temperatures, bumps/vibrations or rain/moisture. Battery was tested and even replaced. It was serviced by dealer the previous episode and was told the software needed updating. Yet here we are again. I have seen other Jeep Renegades with similar issues have a recall for wiring harness. According to mopar this year isn't covered.

6 Software problem of the 2019 Jeep Renegade

Failure Date: 05/06/2019

2019 Renegade owner had software issues since day 1 - chronic issues are a distraction & unsafe & yes I crashed the car due to that distraction. Heated seats shut off for no reason. Remote services wouldn't work radio had to be replaced & now heated seats stay on but now my stop n go doesn't work at all. Car is in shop all the time with no real resolution - I am only trading problems. Car hesitates when taking off from a light or from a stop front windshield major blind spot. Doors don't stay in an open position when getting in & constantly fall shut on me & my baby when trying to load him into car. Chrysler has been notified & they don't remotely care about my issues nor do they see that all my dealer visits as unacceptable. I didn't buy a new car for constant dealer visits & now I am stuck in a unsafe unreliable vehicle that Chrysler won't buy back & the negative equity is so bad on this vehicle that I can't trade out of it without a major loss. I have been in many other Jeep vehicles that have some or all of the same software issues as mine. Worse buy ever!.

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7 Software problem of the 2017 Jeep Renegade

Failure Date: 11/30/2018

Incorrect software combination/fmvss 101 if the malfunction indicator lamps illuminate at incorrect times, the driver may be unaware when a true malfunction occurs, increasing the risk of a crash. The display is showing that drl lights, left turn signal, right turn signal, and brake lights are out but they are not out, there is already a recall out on the 2017 Jeep Renegade but their is not one for my VIN number but the same problem exist in my Jeep. Nhtsa campaign number: 17v485000.

8 Software problem of the 2017 Jeep Renegade

Failure Date: 08/11/2018

Vehicle cuts off randomly while driving, has been taken lake keowee Dodge for software update, but continues to have same issue. This issue happened about 3 months ago and cut off 5 times in one day on 8\10\18. This is extremely dangerous and there are no recalls as of yet.

9 Software problem of the 2017 Jeep Renegade

Failure Date: 03/28/2018

Extreme hesitation upon acceleration and nearly stopping while trying to enter a freeway, twice. Key fob issues, auto start issues, radio and blue tooth issues, tire pressure gauge reading issues. First service visit I was told it was just in need of a computer rest. Second visit they said they found nothing wrong with it. Third visit they initially said it needed a software upgrade until I insisted it was serious and contacted corporate. Not only was I treated poorly but I was blocked from leaving a review. It was mentioned that engineers currently know there is an issue but are waiting until second quarter to publish it. I believe this is extremely negligent because it isn't just a faulty sensor light, the entire vehicle nearly dies while driving on a freeway, creating a risk for a fatal accident. I demanded records of all that has been done to this brand new auto, since issues first arose on 12/9/1027. From 12/9/2017-3/38/2018, I have had my car at the service center three times. And I just found the safety recall online, I have not been notified by Jeep or the dealership yet as to this recall pertaining to faulty sensor alerts. I am unable to select from the above list but "wheels' and "elec stability control" were also affected.

10 Software problem of the 2017 Jeep Renegade

Failure Date: 12/16/2017

On 4 occasions now since owning my Jeep Renegade the vehicle will jerk, check enhine light comes on, and the vehicle will lock in 3rd gear. I try to switch to manual shift and will not shift. I purchased this vehicle with 50 miles, and now over 28,000 miles with reoccurring problems. On instance the vehicle light warning comes on indicating all of the lights are out in the vehicle, and the light build indicator will remain for a short period of time, and cut off. The dealership has replaced the transmission computer on the first instance, replaced the bsm on the second occasion, and since then 2 software updates. This vehicle is defective in some way and fca needs to address these ongoing issues that are a huge safety concern.

11 Software problem of the 2017 Jeep Renegade

Failure Date: 12/09/2017

While both stationary and in motion on a highway driving under the speed limit specified to safely engage my 4wd lock and snow terrain would not work. Also both the check engine light and the oil pressure fail warning light have turned on and off multiple times while both stationary and driving on the highway and the street. The sensor has been replaced once and has continued to relight. After researching online I have found that a recall has began called t50- incorrect software combination/fmvss101-2017 Jeep Renegade with an issues of faulty circuit panels having multiple indicator lights lighting up deeming it unsafe to drive since the driver would not actually know when they are truely at risk and could be invoked in an accident. My Jeep as of yet is not showing up in the recall per my VIN# yet I am suffering from the same issues as the recall. My manual states to not drive my vehicle while these indicator lights are on but my dealer has advised me to drive it anyway. The federal vehicle motor safety standard (fmvss) number 101, �controls and displays. � states vehicles with said issues fail to comply with their requirements.

12 Software problem of the 2017 Jeep Renegade

Failure Date: 11/29/2017

The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle exhibited numerous electrical failures. The oil pressure and engine indicators remained illuminated, and the four wheel drive lock button flashed while attempting to engage the four wheel drive system. Stetler giambalvo family Dodge, Chrysler, Jeep, ram (1405 roosevelt avenue, york, pennsylvania 17405, phone (888) 226-0954) updated the four wheel drive software system, but the failure was not corrected. The vehicle could not be driven in snowy conditions. The oil pressure indicator was also replaced, but the repair did not correct the failure. The oil pressure and engine indicators remained illuminated. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 69,000.

13 Software problem of the 2016 Jeep Renegade

Failure Date: 08/12/2017

Software issue in that instrument warning lights come on at at time. Possibly giving you false warning of what is happening with vehicle. Happens when switch is turned on and stays on for long time. It happened five times over past year; dealership saw it happen once but did nothing to correct the problem. Also came when vehicle was in motion. Sounds same as 2017 electrical system recall 17v4485000.

14 Software problem of the 2017 Jeep Renegade

Failure Date: 07/01/2017

I purchased this car after owning two wrangler's, a cherokee and a patriot. I noticed right away that my transmission would lunge forward when coming to a stop and the transmission would shift harshly when slowing down in traffic then applying the gas to go, the car also hesitates to take off. I have had many scary situations where I was almost rear-ended many times because of the delay, I also came to a stop at a crosswalk and right when I went to stop the car lunged forward and I hit someone walking in the crosswalk, I was lucky the guy was not hurt, I also had a time where there was a couch in front of me on the freeway and I was not able to avoid it because of a hesitation in the engine where at times I am unable to accelerate right away and this could cause me to get hit if I switch lanes to quickly, I ended up slamming on the breaks and sliding into the counch and contacting 911 to explain what happened. This transmission is defective and all the shops do is reset the transmission and do a software update to the transmission and the tcm and the pcm on the car. The cars door locks will also sometimes beep loud and sometimes beep short like something is wrong and a good portion of the time the car will not lock. I also have a weird vibration coming from the right side of the car and the dealer said that they tested it against a cherokee and it's the same but I have a Renegade so I have in writing they tested the wrong model car. This car has had so many issues and I really feel unsafe, I have already taken the car in 5 times and they don't really do anything. I will be taking it in to get my ac knob replaced because it has a sharp edge and I keep getting cut. I don't think being told the harsh shifting is normal is right, I feel like I am driving a manual transmission because of the weird shifts this transmission does.

15 Software problem of the 2015 Jeep Renegade

Failure Date: 05/04/2017

Since I have purchased the car it sometimes stops dead in its track as I start to drive. I am usually going slow when this happens. I took it in and was told the software had to be updated and I had a lot of them. Now, the air broke and all of a sudden the car started overheating. I had to pull over and wait for service. I am waiting to hear back what the problem is now. Considering turning the car in.

16 Software problem of the 2016 Jeep Renegade

Failure Date: 03/27/2017

The contact owns a 2016 Jeep Renegade. While driving 2 mph, the vehicle stalled without warning. Huntington beach Chrysler Jeep of huntington beach, California was made aware of the failure on two occasions and advised the contact to bring the vehicle in to be serviced. The second time the failure occurred, the dealer stated that the failure was due to a software glitch at 500 miles. The dealer was contacted again for the failure that recurred at 1,300 miles, but the vehicle was not taken in for service. The contact did not notify anyone the first time the failure occurred. The manufacturer stated that it was not their responsibility and referred the contact to the dealer. The failure mileage was 500.

17 Software problem of the 2015 Jeep Renegade

Failure Date: 10/08/2016

Approximately one month after purchasing my 2015 Jeep Renegade trailhawk, I began having trouble with the electrical system. The battery has died four times, the key fob(s) work intermittently, the engine has shut off on its own, the clock continuously resets the date/time, and the windows have stopped working once. I have been forced to use Jeep's roadside assistance twice due to dead batteries. This weekend, the heater stopped working and it does not turn on. These continuous problems substantially impairs both the use and value of my car. Additionally, it presents a significant safety concern for my family; winter is upon us and my wife utilizes this vehicle to transport our two children, whom are each under the age of three years old. The thought of them being stranded with no heater due to continuous electrical issues is unnerving. I initially considered this to be an isolated incident; however, I've asked two additional 2015 Jeep Renegade owners if they have encountered any similar instances - both have returned their Renegade to the dealership for servicing due to electrical issues. The dealership informed them the vehicle simply needed a software update. This is not a satisfactory response!.

18 Software problem of the 2016 Jeep Renegade

Failure Date: 08/23/2016

The contact owns a 2016 Jeep Renegade. The contact stated that the vehicle stalled and lost power intermittently after the accelerator pedal was depressed. The traction control warning indicator also illuminated. The failure occurred approximately twelve times. The vehicle was taken to the dealer where it was diagnosed as having an engineering software failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

19 Software problem of the 2015 Jeep Renegade

Failure Date: 05/01/2016

The contact owns a 2015 Jeep Renegade. While driving 30 mph, there was a strong vibration and the vehicle lunged forward without warning. The contact also stated that the vehicle made a grinding noise when shifting gears. The vehicle was taken to the dealer where it was diagnosed that the computer software program needed to be updated for the engine and transmission. The vehicle was repaired, but the failure recurred several other times. The manufacturer was made aware of the failure. The failure mileage was 3,500.

20 Software problem of the 2015 Jeep Renegade

Failure Date: 03/19/2016

The contact owns a 2015 Jeep Renegade. The contact stated that the vehicle failed to start without warning. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the software needed to be updated. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 2,858. The VIN was unavailable.

21 Software problem of the 2015 Jeep Renegade

Failure Date: 11/28/2015

2 weeks after buying my brand new Renegade, it completely shut off on the freeway & I had to coast over 3 lanes of traffic to the shoulder. Not only did my Jeep leave me stranded, I could have been ran over at 80 miles an hour. Just before shutting down, my car would not shift gears and began to lose speed even though the rpms were hitting the red marks. It was serviced, and given 2 software updates. A week later, the same thing happened. You can push the gas pedal to the floor, but the vehicle does not accelerate, instead it dies, however the rpm's go up as high as they can go but my car won't shift gears. Now it is in the shop (for over a week), supposedly getting a new fuel pump, which I do not think is the ultimate problem. I have read about the 9 speed automatic problems and this is exactly what keeps happening. After putting me in danger twice, I feel certain as soon as I get my new fuel pump and drive home, this will break down again. I have had the Jeep one month, brand new.

22 Software problem of the 2015 Jeep Renegade

Failure Date: 06/17/2015

I was on the highway when suddenly my brand new car stalled and would not shift back into gear. The car became immobilized and had to get towed back to the dealership. They replaced the fuel valve and did not test for transmission or electrical issues. Two days later the same thing happened on the highway. I took it to a different dealership and they did not know what was wrong with it, so they updated the software in the car because two updates were available. I got the car back and it broke down for a third time, again after only 2 days. The car is currently in the shop and Chrysler is reluctant to buyback the vehicle. Nobody can figure out what is wrong.

23 Software problem of the 2015 Jeep Renegade

Failure Date: 06/04/2015

Our Jeep Renegade's 6. 5an infotainment system may have corrupted software or a electrical problems. Since owning the vehicle (June 2 ,2015) the “yelp” feature will not load and is not available to utilize as advertised. My u-connect account was listed as “pending” instead of trial/activated. After numerous trips and calls to u-connect with multiple trouble tickets and opened “star case” the radio was replaced on 8/26/2015 but it is now worse than before,. Apps do not work, getting sever error and subscription errors. I now have another open trouble ticket and u-connect doesn’t seem to have an answer. I have been putting up with this for 3 months now and 5-6 trips to the dealer, a replacement radio and a requested buyback. I have an open customer care case. This wasn’t the only electrical problem had 4 attempts to replace a bad key fob, finally after ordering 2 new key fob , is was fixed.

24 Software problem of the 2015 Jeep Renegade

Failure Date: 05/25/2015

My Jeep Renegade's 6. 5an infotainment system may have corrupted software. Since owning the vehicle, the "yelp" feature will not load and is not available to utilize as advertised. My uconnect account listed in my radio system shows "pending" instead of trial or activated. I am also missing soft key applications such as WI-fi and sometimes uconnect store. I have contacted uconnect access, Jeep, and my dealership countless times over the past 30 days of ownership with no remedy. I have been told to perform soft and factory resets time and time again with no change. Uconnect reps have re-sent data and jar. Files with no luck and no change to my radio system. Dealership does not know what to do and submitted a work tiocket to star reps for assistance. They have not figured out what to do and told me they would contact manufacturers of the radio system for help. 2 weeks later and no word from dealership or star reps. I wish they would try to reload system software or replace my 6. 5an system with new one.



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