Engine Knocking Noise problems of the 2017 Kia Motor Sorento

Three problems related to engine knocking noise have been reported for the 2017 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Kia Motor Sorento based on all problems reported for the 2017 Sorento.

1 Engine Knocking Noise problem

Failure Date: 01/07/2021

Engine light is on try to drive it's stopping and it's a knocking noise coming from engine.

2 Engine Knocking Noise problem

Failure Date: 10/11/2019

I brought my vehicle to the dealership Dec 09 2019 (mileage 56176) as instructed by service tech in order for them to check reason this vehicle is using a lot of oil in between oil changes. Service tech checked oil and found oil was down 1. 25 qts. Service tech opened tech line case and sent pictures to kia. I was instructed to return to dealership to recheck oil level in 1000 miles. Today, Dec. 30 2019, (mileage 57231) I returned to dealership. Oil was down 1 qt. After 1055 miles. If you do the math, engine only holds 5. 5 quarts of oil, if I go the entire 7500 miles in between oil change(as per owner manual) I would be out of oil. Service tech added 1 qt. Oil and put in a sealed dipstick so I cannot check oil level. How am I to know oil level? I park vehicle in my garage. When I questioned tech about this he said it was on kia's liability if something were to happen. I would know when the engine is out of oil, the engine will start knocking, and he made the knocking sound on the counter. That is really helping my husband and I comfort level, if someone gets hurt or killed, what does it matter? there are other people on the roads that could be injured or killed if something happens to my vehicle. My vehicle could catch on fire, cause injuries or death to us and / or others. Service tech would not say what kia is doing about this matter when I asked him. He just said kia is looking into it. He gave my husband and I the impression he knows what is going on, he said he was not at liberty to discuss any further. The service tech also stated that it is up to the owners to check their own oil levels. Now I cannot check the oil level, it has a sealed dipstick. He is contradicting himself, make no sense.

3 Engine Knocking Noise problem

Failure Date: 12/28/2017

Received a notice for an update took the vehicle in for service because we were going to California for x-mas and wanted to make sure that my car was in good working order. While driving the vehicle it went into limp mode and the engine was making a knocking noise the vehicle stopped all together on the interstate 10 going west bound. Placed a call to kia and arranged for a tow into the nearest kia dealership for a loaner so we could continue our trip. This happened on December 28, 2018 and to this date I still do not have my car. In the beginning they were waiting for part numbers. The part numbers were issued on 3/19/19 but there is not an estimated delivery date.




Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations