Loud Engine Noise problems of the 2017 Kia Motor Sorento

Was driving down the street engine started to make loud noise and stalled coasted to a parking lot. Noticed smoke got out to find the engine engulfed in flames.

The contact owns a 2017 kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle started making an abnormal sound. There was no warning light illuminated. The contact also stated that while driving at various speeds, the vehicle stalled without warning. The contact had taken the vehicle to destination kia (760 central Ave, albany, NY 12206) where the contact was informed that the vehicle needed to be test driven to determine the cause of the failure. Upon test driving the vehicle, the contact was informed that the engine was blown and that she was responsible for replacing the engine. The manufacturer was made aware of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.

The car stalled while I was driving. No warning lights (no check engine light, temp, etc. ) or warning. I pulled over, turned it off then back on and started to hear a low knocking in motor. It ran for a few miles, then stalled at a light. I turned off then back on then made it home. At home my husband checked the oil and it looked "milky". When he tried to drive it to the kia it made a loud noise in the motor and died. We towed it to kia. Kia tells us that because the oil is ""murky" they will not uphold the 100,000 warranty (under 80,000 miles on the car). We believe the change in oil is due to a defect.

Feb. 2nd 2019 my 2017 kia Sorento stalled twice in the driveway. My husband took it for a drive and it made a loud noise upon acceleration. He suspected it was the engine and it was towed to the dealer Feb 3rd. Feb 5th the service department finally called and said the engine failed and we will need a replacement. He stated since my husband did the oil changes and did not have documentation it would not be covered under warranty. My husband always did our oil changes and never had this problem. An engine should not fail in less than 2 years and I realize this is happening to many kias. We learned our lesson the hard way and will be paying out of pocket for repairs. My car has been in the shop for 2 weeks now. There is no engines available in the us and maybe they can get one from korea but shipping takes a week once they find one and the work will take a week. So I'm paying for a car I can't drive for at least 4 weeks. So frustrating. I called the service department Feb 15th to check on the status of finding an engine for my Sorento, he stated he would check with the parts department and call me back ASAP. Still waiting.