Other Fuel System Problems of Kia Motor Sorento - part 1

It’s been a month since I did an oil change. However, while I was driving the car, I heard a noise like the engine had no oil in it. I stopped and after 15 minutes I checked the engine for oil when I discovered that the engine was empty. I then checked for a leak and there is no leak detected. I took it to a valvoline to get an oil change. This is when I discovered that the engine is burning the oil. This is most likely to happen due to a manufacturing problem. I am submitting this complaint and would like to have an investigation done on that matter because it is a safety concern when a car keeps burning oil without any leak detection.

See all problems of the 2017 Kia Motor Sorento 🔎.

My Sorento started smelling like gas , inside & outside. Worse when I stop driving. The fuel pump pressure hose (that’s in a compartment under my backseat) is spraying fuel everywhere inside the compartment it in. The safety for myself and my grand sons that are all 2years old (3 of them) is we are inhaling the fumes from it separating steadily out under the seat their car seats are sitting on. I have not taken my vehicle to anyone but my friend after seeing a video of why a guys vehicle smelled like gas no inspection has been done by anyone I’m not even sure what steps I need to take or what to do now. There were no messages, lights, etc. , that flashed or popped up on my message center. It just all of a sudden one day started smelling like gasoline in my car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2019 Kia Motor Sorento 🔎.

My car started to act crazy not wanting to move when in traffic.

Dad, driving back with daughter, noticed a brief and unusual delay between shifts, but was able to make it home fine. A few minutes later, mom left for picking up son after school. On the way there, she noticed sluggish acceleration, louder engine sounds/effort on acceleration and mild slopes, and there was a lag in acceleration response. After powering off the vehicle and sit in idle to recharge battery, restarted trip home and was unable to get acceleration response up the hills, doing only 20 mph. Engine was struggling and not getting any acceleration response. No check engine lights were generated as usual. Dad called service manager at kia temecula and he said to call kia roadside assistance to come tow the car to them. He also said that likely we'll be out of pocket to do any car rentals until they have a car to loan to us.

The vehicle emits a strong fuel odor: seems to be around the rear of vehicle & front engine compartment of vehicle. Seems the fuel system, both low & high pressure fuel pumps and their pipes channels are leaking to emit a strong fuel odor. Extreme high volatile combustion & fire risk! remedy: the fuel system including both low & high pressure fuel pumps & their pipes channels need replaced with strong, better engineered components! a newer vehicle like this should not be having fuel system failures.

See all problems of the 2018 Kia Motor Sorento 🔎.

Nhtsa complaint – kia Sorento vehicle: 2025 kia Sorento component/system: engine, fuel/propulsion system, power train date of incident: [xxx] location: [xxx] , southbound description of the problem: while driving my 2025 kia Sorento southbound on [xxx] , the accelerator did not respond properly both on a flat road and while going uphill. The engine failed to provide adequate power, creating a serious safety risk on the highway. The vehicle is currently at the dealer for inspection, which will take place on Monday. However, I am extremely frustrated that I have not been provided a loaner or rental vehicle, even though I need transportation immediately. Additionally, as a u. S. Citizen, I feel I am being treated unfairly and receiving discriminatory service compared to others in similar situations. No warning lights or messages appeared before the incident. The dealer has not confirmed or fixed the issue yet. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. I am reporting this issue to document the safety risk, service denial, and potential discrimination, and to seek proper investigation. Inspection availability: unknown – vehicle can be inspected upon request. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Fuel pump leaking gas from a crack around electrical connections on top of it. Fire hazard.

See all problems of the 2016 Kia Motor Sorento 🔎.

* high pressure fuel pump quick disconnect fuel line fitting leaking fuel. * raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors. * my vehicle was repaired by a kia dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall issue which is why I'm filing a complaint with the nhsta to establish a record of the issue. * the component was probably discarded by the dealership. The dealership didn't mention sending the part out for inspection or reporting the issue to the manufacturer. Galeana kia did provide 2 pictures of the fuel leak area. I've attached these to this form. * there were no warning lamps or messages for this type of leak. The vehicle drove as normal. It wasn't until I parked the vehicle in my garage that I noticed a strong smell of raw fuel.

Fuel pump main high pressure connection to line got hairline crack on main fuel connection line resorting to fuel leak and smell outside and inside of vehicle.

To whom this may concern, I'm having to replace an upper module fuel pump that goes into the top of the tank. This part is being recalled on several other kia vehicles but not mine. The car was stalling and had a heavy smell of gasoline. I was told by my repair shop not to drive this car until repaired due to gasoline fumes having the potential to be ignited and cause a fire. I was told by kia customer care (sandra) on 6-30-25 @ 655am mst that my VIN number was not a part of this recall. I explained my car was experiencing the same issue and required the same repair as other recalls for kia and I was directed to file a formal complaint with NHTSA for assistance. Can you please assist with a formal recall. This is a very dangerous situation with flammable fumes escaping. Sincerely, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Fuel pump is leaking, unsafe to drive vehicle, no check engine light just really bad smell of gas.

Upper fuel pump module is defected and will malfunction. This leads to a fuel leak inside the vehicle. You will be able to see the leak if you remove the back seat and you will be able to smell the fumes of the fuel inside and outside the vehicle. This has occurred twice to our vehicle. First time, the vehicle had 72000 miles and the 2nd time is 130 000. The kia dealership repaired it the first time and has acknowledged the leak both times. This is dangerous as the vehicle can burst into flames by a spark or flame. We did not receive any warning lights regarding the fuel leak. The leak was determined by the smell and the reduced miles per gallon.

I have had many issues where my car will completely shut off after the auto start-stop function causing me to almost get into accidents with my toddlers in the vehicle. There was one incident where I was at a stop light, when the light turned green I started my car again to go and another vehicle continued to bypass me. When I halted for the other vehicle, my engine shut off again almost the cause of a horrific accident. I have had many incidents after this with the related cause of engine shutting off.

See all problems of the 2021 Kia Motor Sorento 🔎.

I smelled fuel in & around vehicle. Did some checking discovered cracked fuel rail , causing significant fuel leak when engine is on. Did some more research online discovered 2012 kia sedona recall sc188 “fuel rail leak” identical issue my 2012 Sorento has but my VIN does not come up with fuel leak recall. There is however recall 23v652 hecu replacement- engine fire possible.

See all problems of the 2012 Kia Motor Sorento 🔎.

Have had an issue of losing power while on an interstate traveling back from work twice now. After the second time I reported to my local dealership. While driving home, my vehicle lost power and was extremely slow and unresponsive. Check engine light came on but when checked under the diagnostics of the entertainment system, showed no issues present. Light turn off but still was having issues with responsiveness. When arriving home connected my personal odb scanner tool to the vehicle and showed 1 code p0301cylinder 1 misfire. Had take. Pics of the code and of my obd tool and cleared the code. Car started functioning correctly again. But still took to dealership for analysis. Dealership could not find any issues or codes, probably cause I cleared the code which allowed the vehicle to run normally again.

The fuel injectors, it is available for inspection. The vehicle feels like it is going to stop unexpectedly, or will not accelerate when it is suppose to, which leads me to feel unsafe driving it with my children. This is the same exact issue we had previously and it was confirmed and fixed by the dealership. The component was previously inspected and confirmed but since happening again has not been- I called the dealership and told them about the issue and they stated my vehicle was not included and they are on a month wait list. The check engine light is on. My check engine light came on, when accelerating the vehicle seems to "jump" or need a minute to catch up. It also makes a sputtering and a "tink-tink" noise when the vehicle is on. We had this exact issue moths ago and it was the fuel injector- which was replaced by kia.

See all problems of the 2022 Kia Motor Sorento 🔎.

Strong smell of gas while driving and under the hood of car with no visible leaks.

There have been 2 incidents. First, I was going down a steep incline and used my paddles to down shift and up shift. When I entered the flat area the car lost power 25mph to 38 mph. I was unable to go any faster. This continued until I shut off car. Then it went back to normal. A few days later driving on flat streets it lost power again in the same way. I returned home shut off car and it started up as usual again. I took it to dealer and it has been with them 4 days. They were unaware of any other complaints and cannot locate the problem. I have to take grandkids to school and activities a few times a week. This is very dangerous especially on the freeway. Found similar problems on internet.

1) I bought this car in October 2021, when it had ~79,000 miles on it. After ~2,000 miles, it showed a low engine oil sign, and it has been showing this issue since then, I. E. , I have to change my oil/filter after every ~2000 miles. It has incurred a huge cost. I talked to the dealers, but they did nothing to solve this problem and charged me ~$1200. Funny part. Whenever I go for an oil change, they say that kia/Hyundai cars have this engine problem. It's a joke to this system that the govt still allows them to roll on the USA roads. 2) today, this car had a flashing engine light. I will go to a mechanic tomorrow, but afraid of how much they will charge.

My vehicle falls under the 2013 kia sorrento engine replacement and fuel pump. Recall these have not been done to my vehicle. I even double checked with the previous owner and kia did not service the engine or replace it although it has a recall under mine, and all the symptoms stated in the recall with the engine and fuel pump are happening with my vehicle now how do I get this service covered under the recall also a very strong fuel odor.

See all problems of the 2013 Kia Motor Sorento 🔎.

Critical issue: gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engine oil. I dropped off me car (mileage: 11731) at kia pro in glendale, CA on 5/1/2025 as soon as I confirmed that engine oil level exceeds the maximum (twice of max) and smelled gasoline from the dipstick. The service advisor and a tech confirmed that the excessive engine oil level and gasoline smell. However, they refused to repair it under warranty because they don't see any physical leaks and error codes. In addition to that, they told me that the car is not good to drive as is because gasoline is mixed with engine oil. In my opinion, this can cause critical powertrain failures or possible life-threatening damages if that initiates fire from engine. Car maintenance history: at 6312miles, 1 oil change change at kia in alhambra, CA I have attached the service receipt on 5/1 for your reference. That shows that the dealership confirmed the issue but they didn't try to resolve the issue.

See all problems of the 2023 Kia Motor Sorento 🔎.

I saw the kia Sorento safety recall #24v-220 for the defective high pressure fuel pump. When I look up my VIN on your site, it doesn't show this affecting my vehicle. Although my vehicle does this exact same thing. It will randomly go into limp mode and not accelerate when pulling into traffic. I took it to the kia dealer and they said it is the fuel rail pressure sensor and would be $1266 to replace. I believe this is an increased crash risk due to the loss on acceleration when the vehicle converts to limp mode and should be added to the recall you issued under #24v-220.

This scenerio happened and fire resulted with total loss. Fuel system, gasoline: delivery: hoses, lines/piping, and fittings recall date 2018-12-18 recall no. 18v907000 Kia Motors America (kia) is recalling certain 2011-2017 optima, 2012-2017 Sorento and 2011-2018 sportage vehicles that previously received an engine replacement under recall number 17v-224, warranty, or the knock sensor detection system (ksds) product improvement campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak. Hide details recall consequence a fuel leak in the presence of an ignition source can increase the risk of a fire. Recall action kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc172.

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the entire car broke out in flames and soon exploded. If we stayed in the car for any longer than we did, we would have died. Unkown. I do not believe that the vehicle has been inspected. The warning lights all turned on at exactly the same time, about 3-5 seconds before the car completely stopped.

See all problems of the 2015 Kia Motor Sorento 🔎.

Was driving and car lost all power then violently shifted to the next gear and almost caused an accident.

The problem started when our car died while driving it. After a few different replacements, kia decided to replace the entire engine under a recall. After driving the car for a short period of time, the check engine light came on. I went to check the oil and it smelled overwhelmingly like gasoline. I took it to my mechanic who said the check engine light was coming on because of the catalytic converter needing replaced. And the high pressure fuel pump was leaking gas into the oil tank. He said that both of these reasons were because the engine was replaced and they should have all been replaced simultaneously under the recall. I did look it up and there was a second recall for 2015 kia Sorentos who had there engine replaced, that the high pressure fuel pump should be replaced because it was leaking gas into the oil tank. However, kia told us we do not qualify for the recall because it was a different type of engine. But this is the exact same car and exact same issue, therefore I feel this should be included under the recall 17v-224.

Engine died in the middle of the right of way suddenly and would not restart. Knocking sound ensued when restart was attempted. Within the previous 48 hours, the engine had been topped off with 2 quarts of oil. The dealership it was towed to to assess the issue confirmed they added an additional 3 quarts of oil during the assessment. They confirmed the engine would need to be replaced. Mileage at the time of incident was 68k. Kia corporate confirmed they would not replace the engine since there are 4 owners on the vehicle history, and the warranty expired at 60k miles as a result.

Engine stumbled and suddenly lost power, the engine turned off while on roadway in traffic. Car wouldn’t restart. When it did restart, an extreme smell of gasoline and tail pipe emissions was observed. Car was discharging gasoline from the tail pipe, at alarming rate, on to the ground. Car was unsafe to drive.

Vehicle suddenly loses power while driving. Engine does not turn on, vehicle will run on battery until battery is dead, then putting the vehicle in park once stopped. Vehicle will not accelerate normally since the engine does not turn on. Only goes 10-20 mph. Lights on the dash come on, prompting to keep car on to charge the battery. No code is found when the vehicle is scanned. Dealerships can't seem to diagnose the issue. This is a safety concern when driving on busy roads or state highways at higher speeds.

While I am driving and try to give the car gas to speed up quickly it loses all power and won’t go faster, to speed up I would have to slow down and slowly gain up to the desired speed. It gave me a warning message that I need to park and charge the battery. I don’t have a spot to charge the battery.

Kia failed to take accountability for rods related to oil pan and engine damage defect on this vehicle. Did not offer other safety options and did not give any warning signs. I have all my receipts and maintenance on vehicle that I did maintain my vehicle responsible and this was a kia vehicle safety issue on manufacturing. I did not receive any warning or lights on my dashboard and I have all my oil change receipts. Please see all attached documents for my complaint. All kia customer service was concerned with was warranty when this is a manufacturing product defect of this car not being put together properly and my vehicle has been serviced over years at a kia dealership and no one has ever told me my vehicle was not maintained. Kia corporation won't even investigate or even move forward in any direction even with all my receipts reports and evidence to submit my claims are true.

This vehicle has a oil consumption problem that causes engine damage and kia will not take responsibility for especially after the car being maintained. On top of it even with substantial evidence that this was a manufacturing defect that kia is refusing to take accountability for and completely dismisses any claims or complaints and not even bothered to speak with you unless the car has warranty which is absurd because this was a again a manufacturing defect of the vehicle not from not sustaining the vehicle from the driver that owns it. It also did not give off any warning signs or any indication that there was a problem until the problem completely left me without a car. Without a warning or indication this was a hazard and luckily I did not have my children in the car when the oil brought broke and pierced an immense hole causing my engine damage. Kia Sorentos are known for this defect it has had a lawsuit for this with other kia Sorento's they need to put this model also as I dug deeper I am not the only one that has this problem I'm currently trying to pursue a lawsuit with kia corporation for this however as you know this is not an easy process this was definitely a safety issue that could have became extremely severe and risked my life and my children.

For several months, there has been a noticeable smell of gas fumes coming from my 2017 kia sorrento ex. Recently, smell has been getting much stronger and cause for concern. I have discovered a visible gas leak dripping from the gas tank area. This could likely or possibly be related to a recall engine replacement last year. The website mentions issues with the fuel pump, which is a the website mentions issues with the fuel pump, which is very concerning. I am attaching photos and video. Please advise.

Like many other kia owners I have a kia sorrento and after 6700 miles started running into problems with oil consumption. I have Toyota extended warranty because I am second owner and wanted some type of coverage. Kia knows there are problems and giving customers run around plus higher insurance premiums. Second time over 5 days my car is being evaluated I have done 3 oil changes since March 2024 I did get engine oil switch fixed did own oil consumption test which Toyota did not except because it was not Toyota or kia dealer that did it. I would sue them on my own or geta new car if I could afford it. I love the car for size and smoothness of ride but they are failing their customers.

When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee you , the problem continues to exist.