Kia Motor Sorento owners have reported 326 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.
Check engine light came on again after recall for engine bearing failure and engine block was determined to qualify for replacement by home kia dealer , est July / August 2024 in north hampton nh . After motor block changes the engine light came on and off while in florida vacationing . Today’s date is February 17 , 2025 and my vehicle is presently in the hands of a local independent service center here in florida . Other indicators recently noticeable were rough idle starting in the morning . The service center initially suggested problem might be injectors , and gasoline was noticeably in the oil pan . I’m presently waiting for a further / complete diagnosis from the service center . Relative to myself and my spouses safety further research on my own fire could be a potential with injectors causing a garage to be ignited and life threatening to us .
See
all problems of the 2016 Kia Motor Sorento
🔎.
Unknown.
Unknown component or system failed. My car suddenly stalled while on the highway, not allowing me to increase speed (over 40 mpg) and then stopped. I was scared to death when that happened on the highway as we could have been hit by other vehicles. I was able to restart it but it kept doing it, gradually reducing my speed to 20mpg then a lamp warning sign appeared. The car only has 50,000 miles on it and no warning light or prior failure before this happened on 11/29/2024. I took it to kia for inspection and they told me if the engine will have to be replaced, it will take 3 months. They took my car in for inspection and I am now 10 days without a car and I have not yet heard from kia.
While driving down the highway the ev side of my phev wouldn't switch to gas. The car wouldn't accelerate past 40-50 mph and drained the remaining battery till my car shut off and forced me to the side of the road. Been to the dealer multiple times (over 4) for the same issue. They claim they recreate it and no resolution has been done.
See
all problems of the 2022 Kia Motor Sorento
🔎.
My engine was replaced and the fuel line was reported "mangled" by kia of coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that the fuel pump was leaking. To further this when we got the car back, the csr still smelled like fuel. The car was yet again taken in and found to have a crack in the fuel rail.
See
all problems of the 2019 Kia Motor Sorento
🔎.
Engine problem. I've had to replace spark plugs and have to add oil almost every week. This was done about 3 months ago. Today check engine light came back on and it's the same problem stalling and shaking as if it's going to dye in me . . I bought my car brand new I've been the only owner. . It's only got 80,000 miles . . I know that you guys have life time warranty on your engines . What do I need to do to have it repaired under warranty?.
See
all problems of the 2017 Kia Motor Sorento
🔎.
Fuel pump malfunction. It is available for inspection. My safety was put at risk and others because the car stalled abruptly while driving and would not accelerate. Yes the dealer was able to recognize fuel pump issue. No other symptoms.
While slowing from cruising speed to around 5 mph, give or take, and pressing on the accelerator, the vehicle will not respond/accelerate for up to 1 second. This is dangerous because you don't know when the vehicle will respond and if you'll have the acceleration. My assumption is this is a symptom of the hybrid system trying to determine the best mode of propulsion - gas, electric only or a combination of both. We've taken it to the dealer and we were told "this is how hybrid systems work. " we've owned Toyota hybrid systems and we know this is not normal. Kia/Hyundai should reprogram the hybrid system to that it responds with no delay, even if it means the fuel milage suffers as a result.
See
all problems of the 2023 Kia Motor Sorento
🔎.
I unable to accelerate to merge on to the highway. This is the second time that my car was unable to accelerate and kick into gear. The first time was in 2021/2022 a few months after getting the car.
See
all problems of the 2021 Kia Motor Sorento
🔎.
I have been having excessive oil burning for months. When I took it to the kia dealer, this was a known issue. They told me I'd need to continue to regularly top off my oil (way over the recommended amount) or risk my engine blowing. Just over the warranty at 102,114 miles the car seized. The repair shop diagnosed it as a valve/cylinder head issue, but the engine has not been working as it should since long before before the 100,000 warranty mark. It is documented at my kia service center. My car is useless, not even drivable now. This is a known issue (the burning of oil) and kia isn't upfront about this issue. While there was a class action lawsuit for other engine issues in this model, there is no accountability for the issues we face. My car is worthless and at only 102k miles. I've taken great care of this vehicle, but it is poorly made. [xxx] lists 339 complaints about the 2017 Sorento's engine, with engine failure being the most significant issue. I feel I was taken advantage of by trusting kia that this was a solid investment. The cost of repair is $5,000-10,000 depending on if the 5k does the job - it was suggested that the repair doesn't always work without a full engine rebuild. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I have a 2019 kia Sorento ex v6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line. No accidents. This should never happen on a vehicle for no reason. no system failure. No malfunction. Yes, it is available upon request. No inspections by insurance or police. No warning lights. Safety could potentially be at risk since fuel is exposed!!!!!.
Oil consumption is astronomical. I have burned through 15 quarts of oil in 3,000 miles with no other obvious issues with the vehicle.
6 different times my wife has driven the vehicle and when at a stop and restart the vehicle will not go over 25 mph even when the gas pedal is pushed to the floor. The vehicle while driving would lose power and decelerate and would only go 25-30 mph. I have two videos of it happening with her even after the previous day of the vehicle being at the dealership for the same problem. The a on the dash was not supposed to be blinking while driving according to dealership rep. I have the videos also but can’t upload them because they are bigger than allowed. I am concerned after reading reviews of other owners having the same problem but no resolution has been found. I am concerned for my family that ride in the vehicle to neighboring states for ball tournaments. Please help try to find a resolution to this issue before my family or another is injured or killed.
While utilizing cruise control on the PA turnpike, the check engine light flashed on and the Sorento began to lose speed. The cruise control was attempting to compensate and pushing at 100% power, however the speed continued to decrease. We turned off cruise control and still were unable to increase speed. We were at 100% acceleration but lose 1 mph every ~10 seconds or so. We pulled over and kept the vehicle running. Opened the hood and saw the engine shaking violently. We turned the car off - waited ~30 seconds and turned it back on. The vehicle operated fine afterwards and since. Dealers are unable to diagnose in a timely manner and are booking 1-3 months out - even further if you need a loaner vehicle.
See
all problems of the 2024 Kia Motor Sorento
🔎.
My kia Sorento is involved in an engine recall. When driving on the highway three times now my engine has stalled and car has gone from 65 to 30 mph, almost causing multiple accidents while driving with my [xxx] and [xxx] . The kia customer service agency said this must occur three times before they will replace my engine. They are not replacing the engine. I fear for my life, my husband life and my children’s lives . I also fear for fellow drivers on the road . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
See
all problems of the 2018 Kia Motor Sorento
🔎.
On August 23rd 2024, I drove this vehicle all day. But, upon reaching our final destination (er department entrance) smoke began rolling out from under the hood. Once getting out to inspection the vehicle someone hollered for a extinguisher. I turned to look at the vehicle and I could see underneath of the 2012 kia Sorento had flames. My son was still in the car so my mother and I ran to get him out of his rear facing carseat and ran away from the vehicle. At this time the vehicle still had a fire that went out with extinguisher but quickly light back up. After this the whole are and car filled with smoke. Fire department was called and this took them awhile to fully extinguish the fire. This could have hurt myself, my child, and my mother. I lost alot of valuable things including my son's new carseat, my children's double stroller, a tablet, clothing, etc. I have called kia as I found out there was a recall that kia has none about and started sending notices out November 14th 2023. My vehicle sat at a kia dealership from January to March 6th and if this recall was so drastic such as a car fire why was this not taken car of when my vehicle sat for 2 months. I have a call into kia as of Monday August 26th 2024. I am still waiting for a rep to be assigned my claim and to speak to them. As of today August 28th 2024 noone has reached out to me.
See
all problems of the 2012 Kia Motor Sorento
🔎.
Car turned off when making a full and complete stop. Would burn oil faster than usual. Car does not stay on.
My 2021 kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming unsafe for us to operate.
Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain kia Sorento models with gdi system, but not my car.
While driving, the rpms go to zero and the car stops and I lose all power. Yes, it's a safety risk to me and other drivers because it shuts off while driving. Someone following behind me can run into me. Yes, I took it to ourisman kia of catonsville twice - they reproduced it happening the 2nd time I dropped it off after showing them a video of what happens. They said they don't know how to fix it. No, the vehicle was only inspected by the dealer. See video attached regarding warning lamps/messages etc.
Coolant, oil compression, runs hot, to over headlights need replaced frequently.
See
all problems of the 2014 Kia Motor Sorento
🔎.
My 2012 kia Sorento has a recall for the motor, and I had taken it to kia for an inspection and the dealer stated to me that my car does not have a recall on it. Recently my car stalled on the road while I was driving, and it nearly caused an accident because someone behind me had to break suddenly to stop.
While driving on the parkway, the vehicle would not accelerate and would stall. After pulling over, vehicle would restart but repeated the pattern. Made it to advanced auto who ran codes and had the camshaft modulator changed. Vehicle made it back onto parkway. 40 miles from home, the vehicle began to shake, loose power, made loud sound and died. Towed home. Mechanic said out of oil but I had oil changed less than 1000 miles ago when vehicle purchased. New codes showed crankshaft position sensor. Changed part. Replaced starter and a new battery. Still nothing. Stating probable engine failure. I've only owned this vehicle for 2 months!.
This is the third time my car has had code p0171 and p0191 pop into the system of the car. I just picked up my car on June 28 and after I left the parking lot it didn't feel right. I had to press the gas pedal a lot harder to get it to move. This is after they replaced the high pressure fuel pump twice within a week and I believe under 200 miles of driving the car. Luckily florida is a pretty flat state so the hill I have between my work and home isn't very steep but I go from 40 mphs down to 30 once I reach the top of it. I'm supposed to be going from florida to north carolina and I don't know how it's supposed to climb the mountains. The first time my car had this problem was April 20 the second time June 17 and the third time was June 26 and the last issue was June 28. The first 3 times it went into limp mode where it won't run the components completely. The last time I had to press the gas pedal all the way so I wouldn't be hit by other vehicles. I only had warning lights the one time but error codes on 3 of the 4 times with last time barely leaving the dealership so I wasn't able to check. It's a safety issue when you have to pray that it gets enough to merge into traffic or to stay ahead of cars where it cause cars to slow down or possibly hit me if they think I would be going faster.
I was driving home from work when I felt my car was in a limp like a previous problem I had except this time I had a check engine light come on. I was almost home and I had a check hybrid system pop up on my dash and the car basically stopped driving. Luckily I was on a side street. I had a p0171 code on both of my issues . I had it fixed about a month and half ago the first time but couldn't say what caused the issue.
The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it’s a failing fuel pump. And it’s not working correctly. The car just shut off and stopped working while exiting a busy freeway. Just cut off in the middle of the exit/road.
See
all problems of the 2020 Kia Motor Sorento
🔎.
I have a 2018 kia Sorento that I absolutely love. As of late, I have noticed that 1,000 to 1,200 miles after my oil changes- I am getting my engine oil light on, on the dash. Upon checking, again after only 1,200 miles after an oil change- my engine oil was completely gone. The dipstick was almost bone dry. I took my vehicle in to have an oil leak test, because I instantly thought I had a leak due to that being an excessive amount of oil missing. However, there is no leak. It passed the leak test, and there is also no oil in my driveway. Upon talking to the kia dealership this is apparently a very known, and prominent issue with this vehicle. I am "out of warranty" with kia- so I am unable to file a claim with them to have this repaired. This is unacceptable for them to know that this is an ongoing issue, and they are not standing behind their products. I have thankfully purchased an extended warranty with an outside agency, that I am filing a claim for. However they will only cover the issue at kia if the "engine oil consumption test identifies the failure" from what the service man said to me, from kia- the two "failures" that they have, are either needing to have a combustion chamber cleaning done, or an entire new engine dropped in. Both of which leave me without a vehicle for weeks. As a mother with young children, and also a mother that works and has a one vehicle home- this leaves me needing to rent a car for however long that may take. Looking into this further I have seen that kia Sorentos with the gdi motor (like mine) from newer years, have a recall on their engines for a very similar case and very similar situations with them burning excessive oil in their vehicles. I strongly think that the lower year makes and models need to be investigated, as well. I absolutely think that my vehicle needs to be included in this recall as I have gotten and maintained every single oil change, and service needed to my vehicle since I have purchased it in 2020.
Hello, I own s 2022 kia Sorento. It is in dealership for the third time with same issues the other 2 times was found to need to fuel injectors #2 & #4 . My car which is also a leased car is having exact same issues again. My car has been in wyatt johnson kia in clarksville TN. Since may 22 and still state that they don't know what the problem is but they tell me to pay $900 plus taxes to fuel system to see is gasoline is problem. I have contacted dealership on many occasions and only answer is " we are working on it and we will contact me . First issue is this car is a leased vehicle and I was given no loaner car or a rental to use for the 3 weeks it has been in shop and still no answer for problem. I have contacted kia cooperate and no help or answer there either. I need help with this issue desperately. Thank you mike karan michael@karancevic. Com.
I am unable to open the gas tank door. The gas tank door is open and closed by pushing in the gas tank door on the right side. I have not had a problem with this until recently. The information in the owner's manual indicates to check that doors are unlocked. I have completed that step. I am almost out of gas now. I consider this a safety issue because there is no emergency release for the gas tanks and thus someone may be confronted with this issue during a long trip from home. This does not appear to be an isolated incident. At the very least, kia should publish a service bulletin that this is a common problem and how to fix it so all of its owners do not need to navigate on their own. I am in the process of getting an appointment with dealer but there is no guarantee they will have the part and they told me the first available appointment is one week away.
The manufacturer of kia has not resolve the fire issue to the vehicles. The recall has not be looked into or updated since letter in 2022. I’ve asked multiple kia reps when the recall will be handled and was told there is no remedy. This recall is super dangerous and is a liability when driving on highways or long travel. My car can catch on fire at any time and nothing is being handled to resolve the issue.
Brought the car in April 1st for oil consumption, was told to bring it back at 1000miles for oil consumption test. Drive the car for 700 miles and it started to sputter while driving on expressway. Car died and was smoking. Checked oil level and it was at l on dipstick. Kia is saying it is the fuel injectors and are still not taking care of the oil consumption. Was told fuel injectors are not covered under warranty and that I have to do another oil consumption test after injectors are fixed. I am terrified to drive this car knowing the engine could seize and I nearly got into an accident going 60mph on 4/25 when fuel injectors went.
Car dash lights flashed and car shut down.
See
all problems of the 2011 Kia Motor Sorento
🔎.
Vehicle drastic stalling problem. It would often stall and dramatically reduce speed. Experienced 3 times driving on highway reduced fro 60mph to 20mph without breaking and engine light come on while vehicle has heavy shaking and consistent stalling. First time I was told it was knock sensor and got it replaced. Second time I was told it was coil and spark plug and had it replaced. Third time same thing as second time I was told coil/oil consumption burning issue and to get it checked at dealer. Dealer said cylinder failed compression test and need new engine. Vehicle only 94550 miles. I have always felt the vehicle stalling and I thought it was normal since I have mentioned to dealer service on occasion if it is normal to require oil change before the recommended oil change date/millage on the dash. The answer I got was it's just an estimate and it's normal. Recently I have been searching online and there are forums with complaint from other 2017 kia Sorento owners of similar issues. There seem to have been class action settlement on 3. 5 lt engine Sorento about consumption issue. My concern is if this is a difect, I dont want to risk driving on a highway and I have sudden reduction in speed without breaking indication for other drivers to react. Fortunately I work at night and it was not much vehicles on the road. Vehicle is currently at the dealer debating warranty coverage and testing for cause. I will upload the repairs and findings when complete. God forbids I get new engine and I deal with the same issue on the wrong time of the day. Dates of occurense june2, sept. 23 of 2023, and March 29, 2024. In kia dealer shop since 04/05/2024.
While driving car it suddenly lost acceleration. Rmp's wouldn't go above 1. 5. Speed wouldn't go above 20mph. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an advance auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4 quarts of oil. I wasn't at the mileage for an oil change yet, so not sure why oil was almost gone. Mechanic did and oil change and issue was still not fixed. Stating engine needs to be replaced. I have several other people with kia's who have also recently expirenced massive oil consumption and engine dying. Car was running fine prior to just going into "limp" mode randomly. However I have had a battery issue with this vehicle since day one of purchase. I have been to several mechanics including a kia dealership with no one being able to pinpoint what is draining the battery. I have had to replace the battery 6 times in 3 years, with my vehicle being dead every other day and sometime every day from oct-Mar.
Multiple reports of; codes p0171 system too lean bank 1 p0138 O2 sensor circuit high (b1s2) p0087 fuel pressure too low p0036 b1s2 *** frequent fuel pump and fuel injector replacements/ services due to defects in the system. Causing major damage in other systems including engine. ***.