Catalytic Convertor problems of the 2016 Kia Motor Soul

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the vehicle hesitated while driving. The vehicle was taken to the dealer, where it was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired due to the cost. The failure recurred, and the contact parked the vehicle. The vehicle was no longer being driven due to safety concerns. The manufacturer was notified of the failure. The failure mileage was 111,157.

The contact owns a 2016 kia Soul. The contact stated that while driving on the highway at 30 mph, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

The contact owns a 2016 kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.

The contact owns a 2016 kia Soul. The contact stated that the vehicle was taken to the local dealer in 2022 for a warranty upgrade on the catalytic converter. The contact stated that the vehicle was repaired, but the failure occurred. The contact stated that the check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,283.

The contact owns a 2016 kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that oil was leaking into the catalytic converter. The vehicle was taken to another independent mechanic, where an oil change was performed after two weeks. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,360.

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, the vehicle suddenly shifted into limp mode and decelerated to approximately 15 mph. The vehicle was taken to the local mechanic who diagnosed that the oxygen sensor and catalytic convertor was faulty and needed to be replaced. The oxygen sensor and catalytic convertor was replaced on three separate occasions however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 120,000. The VIN was unavailable.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to the dealer, where it was diagnosed that the catalytic convertor needed to be replaced; however, the dealer declined the repair due to the mileage exceeding 80,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 89,000.

The contact owns a 2016 kia Soul. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer for a diagnostic test and the dealer stated that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 88,520.

The contact owns a 2016 kia Soul. The contact stated while driving 40 mph, the vehicle suddenly decelerated to 5 mph. Additionally, there was smoke coming from underneath both sides of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed the residence. The vehicle was then trailered to independent mechanic where it was diagnosed that the catalytic converter was clogged and needed to be replaced. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 115,000.

The contact owns a 2016 kia Soul. The contact stated while driving 50 mph, the vehicle independently decelerated. The contact stated that the vehicle failed to accelerate as needed, with the check engine warning light illuminated. The contact was able to pull over on the side of the road. An independent mechanic diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted but provided no assistance. The manufacturer was not contacted. The failure mileage was 155,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at 30mph, there was an abnormal loud sound coming from the catalytic converter. The contact received a notification of NHTSA campaign number: 19v120000 (engine and engine cooling), and the vehicle was taken to a local dealer, where it was diagnosed that the vehicle's catalytic overheating protection engine control unit logic had to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. Additionally, the vehicle failed to start. The contact stated the catalytic converter failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure the failure mileage was approximately 95,000.

The contact owns a 2016 kia Soul. The contact stated while driving 20 mph, his wife heard a loud noise coming from the vehicle. The contact stated that the vehicle would not accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

The contact owns a 2016 kia Soul. The contact stated that after turning on the vehicle and shifting into reverse, the vehicle powered off independently. The check engine warning light had illuminated. The vehicle was towed to a local dealer where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired however the check engine warning light illuminated again. The vehicle was taken to a local dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The vehicle was taken to an independent mechanic for routine service where they advised the contact to take the vehicle to a local dealer due to the vehicle having an engine knock present. The vehicle was taken to a local dealer where no failure was determined. The contact stated the vehicle's check engine warning light illuminated again and that the vehicle would stall when driving at various speeds. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.

The contact owns a 2016 kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the catalytic converters needed to be replaced. The contact stated that the torque converters were replaced three different times. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 100,000.

I keep my car very well maintained I get oil changes n filters every 3 to 5000- miles and supposedly this recall was done I have this problem now out of no where. . Engine and engine cooling:exhaust system:emission control:catalytic convertor recall created: Feb 26, 2019 owners notified: Apr 17, 2019 component: engine and engine cooling:exhaust system:emission control:catalytic convertor recall summary: Kia Motors America (kia) is recalling certain 2012-2016 kia Soul vehicles equipped with 1. 6l gasoline direct injection (gdi) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Consequence: piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Corrective action: kia will notify owners, and dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc176. . Read more...

Catalytic converters are plugged. Vehicle slowed down. Unable to keep speed up on highway.

The contact owns a 2016 kia Soul. The contact stated while driving approximately 30 mph, the vehicle inadvertently decelerated to 20 mph. The contact stated that the vehicle failed to exceed 20 mph while driving uphill. Additionally, the vehicle was overheating. The check engine and oil level warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was repaired. The independent mechanic informed the contact of an unknown recall and suggested that the vehicle be taken to an authorized dealer for repair. The contact took the vehicle to the dealer who performed a multi-point inspection and software update however, no parts were replaced. The contact stated that the failure returned and that the vehicle was overheating with the check engine and oil warning lights illuminated. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,633.

The contact owns a 2016 kia Soul. The contact stated that she was constantly adding oil in the vehicle. The contact stated that the check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer and an unknown software update was performed and the dtc code erased. The contact believed that the failure was related to the catalytic converter. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Driving along on highway, the vehicle struggles to go uphill. Loses acceleration and have difficulty revving to next gear. Brought the vehicle to dealer. Dealer states the catalytic converter is clogged. This is the third time in three years that this has happen. First time, I paid full price to replace because vehicle was out of its warranty. Second time, kia did a good-faith repair, replaced catalytic for free. Now it is happening again. Oil consumption is high. Would have to top off oil after two gas fill-ups. The vehicle is regularly maintain with oil and filter changes. I seen many posts of owners with same vehicle having the same issues. Kia dealer wants to charge $2600 to replace converter. They also suggests an oil consumption test that will cost around $500+. Never have any warnings that the oil is low. If I was not diligent in checking my oil levels, I could be driving the vehicle with no oil and potentially damaging the engine or worse a fire will break out. This vehicle needs to be recalled.

The contact owns a 2016 kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and the engine had experienced shaking and vibrating. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed the contact that the VIN was not included in the NHTSA campaign number: 19v120000 (engine and engine cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact became aware that there was oil leaking from the engine near the spark plugs while checking prior to the warning light being illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle and determined that the head gasket needed to be replaced. The vehicle was repaired; however, the vehicle was still leaking oil, and the check engine warning light was illuminated. The contact was constantly adding oil to the engine. The contact had taken the vehicle back to the same dealer and was advised that the catalytic converter needed to be replaced, and a tune-up was needed. The catalytic converter was not replaced, and the contact stated that the engine was still leaking oil. The vehicle was not repaired. The contact had taken the vehicle to several independent mechanics and was advised that the engine needed to replace, however the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

The contact owns a 2016 kia Soul. The contact stated while driving 55 mph and attempting to accelerate to pass a semi-truck in the left lane, the vehicle failed to accelerate. The contact stated that the overheating warning light was illuminated. The contact exited the highway and parked on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to local dealer to be diagnosed. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not yet repaired however, the repair was pending. The contact towed the vehicle to her residence. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 112,187.

The contact owns a 2016 kia Soul. The contact stated while driving 55 mph, the contact slowed down then merged into another lane when the vehicle decelerated inadvertently and would not accelerate above 2 mph. Another vehicle crashed into the middle of the front and rear passenger’s side door frames of the vehicle, which caused the doors to not be able to open. No medical attention was received. A police report was filed. The vehicle was taken to the dealer and diagnosed that the catalytic converter was clogged. The vehicle was not repaired. The vehicle was then taken to another dealer spradley kia (2145 hwy 50 west, pueblo, CO 81008) and a product improvement campaign and ecu software update was performed however, the failure recurred. The contact was made aware that the VIN was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the dealer spradley kia did not perform the recall repair. The manufacturer was made aware of the failure but informed the contact that previous vehicle owner had not taken the vehicle in for the recall repair. The manufacturer offered no further assistance. The failure mileage was 122,698.

My vehicle has a check engine light on. In an attempt to repair the code was identified as a catalytic converter failure. My engine is burning oil excessively now. The costs are far beyond my means to repair despite meticulous maintenance.

Catalytic converter failed after only ba few years, other vins of the same year were recalled for this already.

The contact owns a 2016 kia Soul. The contact stated that it took approximately 20-25 minutes to refuel the vehicle because the nozzle would frequently stop pumping gas. Additionally, the contact stated while driving approximately 45-50 mph, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the local pep boys who diagnosed that the catalytic converter had failed and informed the contact that her VIN was included in a recall that was associated to the failure. The vehicle was taken to the dealer and the catalytic converter was replaced under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that after the vehicle was repaired, she was able to pump gasoline into the vehicle with no issues. The contact stated that eight months after the repair, the check engine warning light illuminated while driving. The vehicle was taken to the pep boys who informed the contact that the failure was associated with the catalytic converter. The vehicle was taken back to the dealer who diagnosed that the catalytic converter needed to be repaired and an appointment was scheduled. The contact stated that upon returning to the dealer for the vehicle repair, the dealer informed the contact that the catalytic converter would not be repaired; however, the catalytic overheating protection engine control unit logic software would be updated. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the catalytic converter needed to be repaired and she would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not reach a representative at the dealer. A case was opened. The failure mileage was approximately 156,000.

3/19/2019 vehicle was taken in for loss of power, was told catalytic convertor needed replacing, it was replaced and vehicle was fixed 8/5/2019 vehicle was taken in for loss of power and shifting, was told catalytic convertor needed replacing. There are recalls on 1. 6 engine but not 2. 0 engine, as I was told, so 4. 5 months later I an having to replace the convertor again. Spoke w/kia seems to be a run around, keep telling me it take 2 - 3 bus days, as of this its been 6 days.

Catalytic converter may become damaged due to overheating caused by and excessive increase of exhaust gas temperatures.