Engine Cooling System problems of the 2016 Kia Motor Soul

The contact owns a 2016 kia Soul. The contact received notification of NHTSA campaign number: 17v608000 (steering); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle remained at the dealer unrepaired. The contact stated that on a separate occasion, while driving at 40 mph, the transmission seized and failed to function as intended. The vehicle stalled, and after several attempts, the vehicle was restarted. The contact continued to drive at slow speeds. The local dealer was contacted. The vehicle was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling), but the failure persisted. The contact was informed that the recall part for the steering was not available. The dealer informed the contact that the catalytic converter was still under the previous recall and there would be no charge. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the catalytic converter was not covered and that there would be an out-of-pocket expense. The failure mileage was approximately 50,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, an abnormal sound could be heard coming from the engine. The check engine light illuminated. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that once the vehicle gets up to speed, the abnormal sound could be heard coming from the engine. The vehicle was taken to an independent mechanic. The vehicle was diagnosed, and contact was provided with dtc codes: p0014 and p0013. The contact stated that the check engine light was turned off. The cam shaft was replaced. The contact stated that the failure persisted. Most recently, the contact stated that the horn failed to function as intended. The horn is no longer functioning. The vehicle was taken to a different independent mechanic who diagnosed that the failure was due to an electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). However, the VIN was not under recall. The failure mileage was unknown.

The contact owns a 2016 kia Soul. The contact stated while starting the vehicle the check engine warning illuminated. The vehicle was taken to an independent mechanic that stated that the catalytic converter needed to be replaced. The dealer diagnosed the vehicle and stated that the catalytic converter and the engine needed to be replaced and stated that the remedy of NHTSA campaign number: 19v120000 (engine, engine and engine cooling) had failure. The engine was replaced but the catalytic converter was not replaced due to the vehicle was out of warranty. The manufacturer was contact and stated that the vehicle was out of warranty. The failure mileage was 90,800.

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, an abnormal, knocking noise would emit from the vehicle without warning. The contact's husband inspected the vehicle and discovered that the oil reservoir was empty. The contact called the manufacturer where they referred her to the dealer for for a software update. The contact then stated that while driving the next day at 65 mph, the vehicle began to hesitate as both the oil and check engine lights appeared on the instrument panel. As the contact proceeded to drive, a dark colored smoke began to emit from the engine as she pulled over and shut off the vehicle. Due to the failure, the contact had the vehicle towed to her home. Upon investigation, the contact discovered NHTSA campaign number: 19v120000 (engine, engine and engine cooling) which she linked to her failure. The manufacturer was called back and the contact was informed that his vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 81,700.

The contact owns a 2016 kia Soul. The contact stated while driving approximately 35 mph there was a loss of performance with the engine, and the speed went down to 5 mph inadvertently. There was a check engine warning light. The vehicle was taken to the local dealer and was not repaired or diagnosed; however, the dealer updated the software only. The contact also stated the vehicle was taken to the local auto shop, which ran codes related to the catalytic converter failure. The contact related the failure to NHTSA campaign number 19v120000 (engine, engine, and engine cooling) the manufacturer was not notified of the failure. The approximate failure mileage was 144,000.

The contact owns a 2016 kia Soul. The contact stated that while driving, the vehicle stalled. The check engine and battery lights were illuminated and flashing. The vehicle was towed to the local dealer where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted, who informed him he had failed to complete a software update. The contact stated he was not notified. The failure mileage was approximately 110,000. The contact stated the failure was related to NHTSA campaign number: 19v120000 (engine, engine and engine cooling).

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator without warning. The contact then discovered that her vehicle was placed under NHTSA campaign number: 19v120000(engine, engine and engine cooling). The contact then called a dealer and made an appointment to have the vehicle serviced. A few days after the appointment was made, the vehicle shut off without warning while driving at 45 mph . The contact was able to restart the vehicle; however, the would not accelerate above first gear. The contact called the dealer and she was instructed to bring in the vehicle to have the recall service. A few days later, the contact was informed by the dealer that the resonator had become defective and was not covered under the recall; therefore, she would have to pay for the resonator replacement. The manufacturer was also notified and they agreed with the dealer's diagnostic. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 99,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at a low rate of speed, the engine seized without warning. The contact initially had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The contact then discovered that his vehicle was under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was then towed to the dealer where he was informed that the vehicle was out of warranty. The contact contested that the vehicle should be repair under the recall; the dealer then referred him to the manufacturer. The contact filed a claim with the manufacturer who later also informed him that the vehicle would not be covered under warranty. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 102,000.

Tl- the contact owns a 2016 kia Soul. The contact stated while driving 30 mph, when the vehicle began to hesitate. The contact stated the vehicle would not accelerate more then 30 mph. The contact stated no warning light was illuminated. The contact was able to park on the side the road. The vehicle was not drivable. The vehicle was towed to local dealer lev kia of framingham located at 510 cochituate rd, framingham, MA 01701, (508) 879-5555, where it was diagnosed with needing the catalytic converter to be replaced. The contact associated the failure with NHTSA campaign number: 19v120000 (*engine, engine and engine cooling). The vehicle has not been repaired as of yet. The manufacturer has been informed of failure. The failure mileage was 107,000, dp.

Tl the contact owns a 2016 kia Soul. The contact experienced multiple failures with the vehicle and stated that the steering control module, electrical system, and catalytic converter became defective without warning. The contact discovered NHTSA campaign number: 17v608000 (steering) and NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not included in the recalls. Also, while the vehicle was idling, the engine shook and a sulfur odor emitted from the vehicle. The contact took the vehicle to first kia (2081 1st st, simi valley, CA 93065, (805) 624-4044), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 42,000.

The contact owns a 2016 kia Soul. The contact stated while driving at 65 mph the vehicle shut down, the contact was able to pull over on the side of the road. The vehicle was towed to the dealer, and they stated that the vehicle was experiencing the same failure as recall NHTSA campaign number: 19v120000 (engine, engine and engine cooling) but that the vehicle was not under the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 100,000.

Tl the contact owns a 2016 kia Soul. While driving 65 mph, the vehicle lost power and went into limp mode. Also, the check engine warning indicator illuminated. The contact drove to an auto parts store where it was diagnosed that there was an emissions failure. The contact called haddad kia (located at 5445 gasoline alley dr, bakerfield, CA 93313, (661) 398-0264) and was informed that they would send a tow truck to have the vehicle towed to their facility. The dealer diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was repaired under warranty. In addition, the contact was concerned of an oil failure. At 5,961 miles, the vehicle was taken to an independent mechanic for service and the contact was informed that the oil was a quart low. At 57,000 miles, the vehicle was taken to another independent mechanic who stated that the oil was a quart low. The contact called haddad kia and was informed to schedule an appointment for the next scheduled oil service. The contact received a recall notification for NHTSA campaign number: 19v120000 (engine, engine, and engine cooling). The contact scheduled an appointment with the dealer for the recall repair, and the cop and ecu were upgraded. The contact was concerned with the failure of the engine and felt that the dealer should have replaced the engine and catalytic converter. The manufacturer was notified of the failures and provided case numbers: 13188706 and 13188698. The approximate failure mileage was 47,937.