Transmission Slip Out Of Gear Problems of Kia Motor Soul

While exiting freeway, transmission failed to shift out of 5th gear (automatic transmission). After stopping at light, car failed to shift out of 5th gear. Pulled off road started and stopped car (hoping to reset transmission) tried to engage sport mode to manually shift and transmission indicated 5th gear and would not shift. Turned engine off and on again, shifted out of sport mode. Transmission seemed to engage into lower gear, but shifted back into 5th gear while climbing hill. Turned engine off and on again, pushed accelerator to the floor, transmission revved and managed to make it to the top of hill. Went through 2 stop lights and 1 stop sign (while watching for cross traffic). This was at 11:00pm with no traffic present. Pulled car into carport parking space. Again turned car off and on and was able to put into reverse and then drive with transmission engaging correctly. Very frightening! route from freeway to home is not a very safe area at night to just stop and wait for assistance.

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Vehicle rpm began fluctuating while on cruise control in rainy weather. Switched to manual (sport mode) control and the problem lessened. Vehicle began to loose power and was shifting randomly between gears automatically, eventually redlining while maintaining 74mph. A loss of power occurred and nearly caused a collision on interstate 10 as my speed fell dramatically. I was able to coast to the nearest exit but the car would not shift out of 5th gear. We were stranded in a thunderstorm for several hours and dealership offered no help. Aaa saved the day, got the vehicle back, and then the dealership refused to issue a rental car for several days after the incident. Please be aware that if the transmission fails at interstate speeds, the risk of injury is high and do your best to get off the main road as safely as possible. Dealership has since issued a rental car and informed me that a transmission would be re-manufactured. For my vehicle. I am not afraid to drive a brand new vehicle anywhere away from home.

Tl the contact owns a 2014 kia Soul. While driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. Also, the oil warning indicator illuminated. The vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

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