Power Train Problems of Kia Motor Soul - part 1

Kia Motor Soul owners have reported 361 problems related to power train (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

1 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 06/08/2026

The vehicle is a 2015 kia Soul with the 1. 6l gdi engine. The check engine light came on solid, and a dealer later confirmed diagnostic trouble code p0420, indicating the catalyst system efficiency is below threshold on bank 1. The catalytic converter and engine are still on the vehicle and available for inspection upon request. This condition matches the defect described in kia’s sc176 safety recall for 2012–2016 Soul vehicles with the 1. 6l gdi engine, in which overheating of the catalytic converter can lead to internal engine damage and even a fire. My concern is that a failing catalytic converter or related engine damage could lead to sudden loss of power, engine failure, or fire while driving, which puts my safety and the safety of others at risk. The problem has been confirmed by an authorized kia dealer, which documented the solid check engine light and dtc p0420 on a written repair estimate. In that document, the dealer referenced recall sc176y as the possible applicable recall and noted that it would need to contact kia for coverage because the vehicle has a branded rebuilt title. To my knowledge, the manufacturer has not yet performed any sc176?style ecu logic update, compression test, or catalytic converter/engine inspection on this vehicle, and the manufacturer has declined to escalate or review recall coverage for this defect. The check engine light and p0420 code remain the primary warning indicators, and they first appeared shortly before the dealer visit on the repair estimate date.

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2 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 05/31/2026

• a theft attempt caused by the widely reported kia software vulnerability (documented in my police report) • a display failure that kia refused to repair • a recall that kia refused to perform because the display was broken • repeated defects lighting, battery warning indicators never come on when the oil is beinf consumed • and now a complete engine failure on a 2022 vehicle.

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3 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 05/27/2026

On [xxx], my 2018 kia Soul (VIN [xxx] ) displayed dtc p1326 with a blinking check engine light and went into limp mode. Ray’s automotive documented p1326 in writing, added oil, and cleared the light only to allow safe transport. At greenway kia (avenues), they charged $199 and refused to create a vehicle diagnosis number (vdn) or perform the bearing clearance test (bct) unless they could reproduce the code. This directly contradicts kia TSB pi2107y/z (rev 1, 11/07/2024), which states: “a vehicle diagnosis number (vdn) must be created with or without dtc p1326, after scanning for dtcs, prior to performing pi2107y/z. ” ray’s found low oil, but my next scheduled oil change was still 300 miles away. I refused to accept the vehicle back because limp mode is unsafe for my daughter (primary driver). The dealer recently told me to pick it up anyway. Kia corporate opened case #[xxx] after 2 separate 2-hour kia recorded calls on June 1 and June 3, 2026, but continues to refuse the required diagnostic. This is a known manufacturing defect covered under kia product improvement campaign pi2107 and the class-action engine settlement. The refusal creates a serious safety risk for my daughter and family. Requested action: require kia to follow the published TSB (vdn creation and bearing clearance test with or without active code) and provide a rental vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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4 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 05/25/2026

Cv joint and axle causing car to stall when turunning.

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5 Power Train problem of the 2017 Kia Motor Soul

Failure Date: 05/14/2026

2017 kia Soul, at approximately 87,000 miles began to show intermittent oil warning lights under regular g-loads pointing to oil starvation issues. Vehicle was taken to kia dealer for oil change. Dealer stated that possible oil consumption would trigger a need to return to dealer before the 1000 mile marker for second round of warranty checks per TSB 222 rev 8 excessive oil consumption nu/gamma/theta/kappa engines. Dealer is claiming that pn oil pressure switch 94750 37100 is culprit and wanting to charge for service and parts. Existing TSB 237, oil pressure switch replacement, which outlines that the lambda engines have this exact same pn covered under warranty at no cost to client. This should set precedent that the TSB needs to include the same engine types in TSB 222 as the issue seems to be recurrent in engine types across the fleet of kia manufactured vehicles. Kia corporate has a letter outlining that the repairs are to be covered by dealers for the oil pressure switch in question.

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6 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 05/02/2026

On the highway, not reaching speed at expected rpm, try increasing power and rpm stops climbing at 3500, and speed decreases suddenly, car starts bucking, check engine light flashing. I pull over, stop, and keep going after several minutes idling with no apparent issue continuing. I take the car to get a computer check of the engine light code, p0420 for catalytic converter efficiency. Take car to dealer, they diagnose the converter as being both melted and clogged, quote me $4200 to replace with oem part. Go to get second opinion at another service center, they confirm converter diagnosis and additionally diagnose cause as relating to outdated ecu software causing converter overheating, something which was an active recall for kia Soul vehicles from my 2012-2016, but only the 1. 6l models. My vehicle is a 2. 0l model with the exact same issue causing the exact same result, but with no recall, the converter is shot and there is no accountability for replacing the damaged part and updating the faulty software, as well as for missing this faulty software in the first diagnostic.

7 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 04/30/2026

Sudden reduced acceleration / limp mode while driving p1326 knock code potential engine failure / loss of power.

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8 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 04/27/2026

Took to kia of jackson for recall sc209a they said they would not do recall because I was a dealer ,called customer service and they said do to the fact that I was a dealer it would not be covered kia of jackson [xxx] kia customer service case 26005862 [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

9 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 04/14/2026

Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.

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10 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 04/08/2026

The contact owns a 2021 kia Soul. The contact stated that while driving approximately 80 mph, the vehicle unexpectedly stalled, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The contact stated that while driving uphill, the vehicle failed to accelerate as needed. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and case was opened. The approximate failure mileage was 41,000. The VIN was not available.

11 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 04/07/2026

Mi carro hay veces que prende la luz DE la engine, lo lleve a checar y salió en la computadora que era un problema DE power train system, que era secondary dtcs p1c28 y p1c28000, lo busque en google y salía que era un problema muy recurrente en kias Souls y sorentos. Que podría causar incendios.

12 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 04/02/2026

What component or system failed or malfunctioned, and is it available for inspection upon request? the vehicle is a 2016 kia Soul 1. 6l gdi with approximately 83,000 miles. The vehicle experienced engine performance issues, loss of power, and stalling. A kia dealership diagnosed a failed/melted catalytic converter and reported metal shavings in the engine oil. The vehicle has not been repaired and is available for inspection upon request. How was your safety or the safety of others put at risk? the vehicle stalls and loses power, creating a safety hazard while driving in traffic. A sudden loss of power increases the risk of being struck by another vehicle and makes it difficult to safely maintain speed, merge, or cross intersections. Because the vehicle is unreliable and may stall unexpectedly, I do not consider it safe to operate. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. The condition was confirmed by an authorized kia dealership. The dealership diagnosed a clogged/melted catalytic converter and reported metal shavings in the engine oil. The dealership advised that the catalytic converter must be replaced before they would perform further engine diagnosis. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle was inspected by an authorized kia dealership. Kia customer care was notified of the issue and reviewed the claim but declined assistance. To my knowledge, the vehicle has not been inspected by a kia field engineer, police agency, or insurance investigator. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? yes. The vehicle experienced drivability issues, loss of power, and check engine light illumination. Diagnostic trouble codes reported included p0420, p2191, and p2196. The symptoms progressively worsened and eventually resulted in severe performance issues and stalling.

13 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 03/29/2026

The car rpm fluctuated from 1000 to 5000 rpm while in cruise control going 65 mph. At a stop, thr transmission took 30 seconds to engage to low speed. The car was stuttering and bucking at 10mph to 45mph.

14 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 02/28/2026

The contact owns a 2020 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The automatic start warning light illuminated, and the engine seized. Additionally, the error message indicated that the automatic start feature was disabled; however, the contact stated that the automatic start feature was enabled. The contact stated that while attempting to start the vehicle, the vehicle failed to start. After several attempts, the vehicle started. The contact disabled the automatic start feature. The contact stated that while the vehicle was decelerating, the failure reoccurred. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The contact stated that the diagnostic test was incomplete. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,924.

15 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 02/12/2026

Subject: engine ? stall ? loss of power while driving: while driving normally, the vehicle began losing power and could not accelerate properly. The engine warning light illuminated and the vehicle repeatedly entered a reduced-power condition where it could barely maintain speed. The vehicle would stall while driving and then restart after sitting. This occurred multiple times over a period of time and progressively worsened. The engine also began consuming large amounts of oil between oil changes. Eventually the engine suffered catastrophic failure and would no longer run. A dealership later stated internal engine damage was present, including a failed valve and spark plug damage. The vehicle is currently at a dealership and available for inspection. The loss of power and stalling created a safety hazard because the vehicle could not maintain normal traffic speed and could have been struck by other vehicles. The problem was confirmed by a dealership service department. Warning lights were present prior to final failure and appeared during the loss of power events.

16 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 02/08/2026

The transmission on the vehicle has gone bad twice since we purchased it used. The car has 34,400 miles on it. The problem puts the driver in an unsafe situation as the problem causes the car to lose power while at high speeds. The piston rings have also been replaced as part of the recall. Kia just keeps replacing these parts with more defective parts. I have videos if you want them.

17 Power Train problem of the 2017 Kia Motor Soul

Failure Date: 01/15/2026

While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code p1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.

18 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 01/14/2026

My 2022 kia Soul experienced a sudden loss of motive power and stalling while driving, creating a high risk for a rear-end collision in traffic. An authorized kia dealership (mike miller kia) performed a major timing repair in March 2025 [xxx] ) to address these safety issues. However, the exact same failure occurred again in January 2026. The dealership now documents that the engine was 4 quarts low on oil, nearly empty, despite proper maintenance. This indicates a severe oil consumption defect that leads to timing failure and unpredictable engine stalls. I believe this vehicle poses an unreasonable safety risk due to this recurring stalling condition, which matches the defect described in NHTSA recall 25v099 (sc336), though my VIN is currently excluded. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

19 Power Train problem of the 2019 Kia Motor Soul

Failure Date: 01/12/2026

Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on the seat belt with in couple of year of purchased, however the dealer fixed it for free. Catalytic converter was brooked at 80k milage exactly when the warranty over. It was costly to replace.

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20 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 12/26/2025

Safety defect p1326 code is a known indicator of rod bearing wear. When it triggered, the vehicle immediately went into limp mode, creating a significant safety hazard. The behavior aligns with the documented defect affecting nu gdi engines and is not consistent with normal engine wear. I have confirmed the ksds software update was performed. I have taken the vehicle to clay cooley kia of plano and my service advisor has confirmed that the engine is defected per the nu gdi engine settlement and related federal safety actions.

21 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 12/12/2025

The contact owns a 2022 kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the dtc: p1c28 was retrieved, which the contact related to NHTSA campaign number: 23v531000 (power train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA campaign number: 25v099000 (engine and engine cooling), and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the engine oil pump needed to be replaced, and the contact was informed that the repair was not covered under the recall. The contact stated that the oil pump failure might also be related to the oil piston rings failure described in the recall. The manufacturer was notified of the failure but declined to cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

22 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 12/08/2025

I paid almost 3,500 dollars and kia kept my car two months and I’m still having transmission issues and now they are asking for service receipts. After I picked up my vehicle from the original transmission repair I was back in less than 7 days because transmission was roughly jumping in gear and shifting horribly with burning smell. The technician noticed the problem and immediately took my car to the back but they kept my car another 30 days saying that they did an update and now I’m stuck suffering with a struggling transmission. My mpg has drastically dropped on this vehicle to a 9. 6 and that is not normal. I paid cash and kia need to help me in any way. They are trying to wait until the 12,000 mile warranty runs out and leave me stuck and that’s not fair when I’ve been complaining since I picked up the car the second time but they won’t assist me now. My vehicle experiences delayed transmission engagement, rpm increases without acceleration, hesitation, and loss of fuel economy. Dealer refuses diagnosis unless complete failure occurs. This creates unpredictable vehicle response and loss of power concerns. Transmission hard shifts and jerks violently during gear changes and acceleration, causing loss of smooth power delivery and unsafe vehicle behavior.

23 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 12/06/2025

I have a kia Soul 2022 and I have been having a lot of different problems with my vehicle that are a serious safety hazard for my family and myself. I was trying to pass 18 wheeler truck one night and I saw white and black smoke coming out from the back of my kia Soul. I was trying to pass a 18 wheeler on the interstate and my car shut its self all the way off. I freaked out and lucky there was no one on the right side when this happened I veered off to the right of the interstate and checked everything but I could smell something was burning. I sat on side of interstate I waited about 45 minutes and tried to crank it and it cranked so I was able to get to our location and I had a mechanic look at it he said it was the pistons and burning my oil. I took it back to get the guy look at it where I got the oil changed and he had to put more oil and an oil filter in it again. . I then went back home several days later I took the car back out and it started smoking and jerking on the road. The smoking is getting worse now. I know kia had a recall on the cars, but for some reason my VIN wasn’t included my car is doing the same as what the other ones are doing and to be honest I feel like all kia spul 2022 should be in recall this is very dangerous and I am still having to pay on ours and I am scared to drive it. There is a lot more to my story, but I don’t want to get banned. I just want my car to be included in the recall and all the others that are still having this problem. This is a dangerous defect and it should be fixed my car is my source of income and now have no clue what I will do when it catches on fire. Just today it smoked four times after going back to get more oil last night, because it was completely out of oil and I bought 2 quarts of oil just to get to the oil change place. Be careful and call corporate they should be under recall and corporate should be nicer to their customers and we shouldn’t have to pay for everything this recall is causing.

24 Power Train problem of the 2014 Kia Motor Soul

Failure Date: 12/02/2025

Component failure: the engine, power train, and speed control systems failed due to the known nu 2. 0l gdi connecting rod bearing defect. Safety risk: my [xxx] daughter was driving in heavy rush-hour traffic when the vehicle suddenly lost motive power and entered a 20 mph "limp mode. " this sudden deceleration created an immediate and severe risk of a rear-end collision, endangering my daughter and surrounding motorists. Dealer confirmation: the failure was officially confirmed by flow kia of charlottesville (ro #xxx). On Dec 3, 2025, the dealer confirmed active dtc p1326 (ksds) and documented failed cylinder compression (as low as 150 psi; min spec is 178 psi). The dealer issued a written diagnosis stating: "engine replacement is required. " manufacturer conduct: despite their own dealer's written diagnosis and the active p1326 safety code, kia corporate issued a bad-faith warranty denial. The dealer also unlawfully charged me $165 for the mandatory ksds warranty diagnostics. Summary: this is a textbook safety failure under NHTSA investigation ea 21-003. Kia's refusal to replace the engine under the court-supervised engine litigation ii settlement represents a systemic failure by the manufacturer to remedy a known safety hazard. 51-page evidence packet attached. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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25 Power Train problem of the 2014 Kia Motor Soul

Failure Date: 12/01/2025

Summary of safety defect: while my 16 year old daughter was driving our 2014 kia Soul in December 2025, the car suddenly lost power in traffic and would not go over 20 mph; the check engine light came on and the vehicle entered limp mode. The sudden drop in power created a high anxiety, hazardous situation for my daughter, who had only had her license for a week, during rush hour traffic. The vehicle was unsafe to operate and had to be towed. Details of the incident: diagnostic trouble code p1326 (knock sensor detection system) was confirmed by the kia dealership. P1326 is part of kia’s known engine defect population and is tied to safety related engine failures. The dealership documented oil consumption, oil fouled spark plugs, and compression readings below kia’s minimum specification on all cylinders. The dealership concluded in writing that engine replacement is required. Despite this, kia denied warranty coverage based solely on a bearing clearance test, without completing the full diagnostic process required under the ksds settlement. The vehicle remains unsafe and inoperable. Why this is a safety issue: the sudden loss of power and inability to accelerate above ~20 mph created a dangerous situation for my daughter and surrounding traffic. This is a known defect pattern in kia vehicles covered under the ksds program. The failure occurred without warning and could have resulted in a collision. Requested action: I am reporting this because kia has not responded to my two complaints nor properly addressed a safety related engine defect that is already part of a national settlement. The incomplete diagnostic process and denial of coverage leave the vehicle unsafe and unusable. I request that NHTSA review this incident as part of the ongoing safety concerns involving kia gdi engines and p1326 related failures.

26 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 11/29/2025

Code p1326 popped up - my mechanic replaced the p1326 knock sensor for the kia. Code p1326 popped up 2nd time - replaced sensor again. Code p1326 popped up and now there is some knocking. Check engine light flashing - then went off for a while after part was replaced, and then back on again, and off again and back on. There are many kias listed for recall with this code, same year and model. Yet mine is not under recall. It says to reach out and ask for an ecu update and that kia should cover an extended warranty for this known issue.

27 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 11/28/2025

Vehicle transaxle will start or feel like is slips and wont go pass 40mph on the highway and has become a safety concern. This started about a week ago and continues. No lights on dash and dealer claims they cant duplicated concern. On the way to the dealer it was doing it and when we pickup the vehicle started doin again less than a mile from dealer. They charge for diag and the car is under warranty. I went back to drop off vehicle and they are refusing to take the vehicle in. I have contacted kia prior to the visit and will contact them next Monday.

28 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 11/14/2025

The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the vehicle restarted, was making a sputtering noise, and was driven a short distance into a parking lot. Still, no warning lights appeared on the dashboard, vehicle was towed to a kia dealership. At the dealership, 4 days later, we were told that the vehicle was completely out of oil. The check engine light, nor the oil icon, came on at any time. There was no evidence of an oil leak of any kind. There has been no damage to the vehicle. The vehicle has received regular oil changes either at a dealership or at a business that supplies oil change services. The engine seizing, really with no warning, created a dangerous situation.

29 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 11/10/2025

The problems with the kia sol began with the "check engine" light continuously coming on in January of 2025. Took it to the dealership twice and numerous repairs were made and the vehicle continues to malfunction. It sputters and has created a dangerous condition to drive. For example, my 21 year old son was on the freeway and the car started sputtering. Thank god that the truck behind him moved lanes when he saw the car was struggling or it could have ended tragically. That was incredibly scary. I took it to the dealership again. They kept for two weeks trying to find the root of the problem, I spent $4,000 to "fix" it. When I drove it around town it did the same again, which put my brother and I in danger. The dealership finally said that the car needs a catalytic converter, which I was quoted as costing approximately $5000 dollars. I have spent a lot of money to try to fix this car and have been in two dangerous situations because the problem was not located. I have been trying in good faith to work with the dealership and kia corporate to put a new catalytic converter by requesting a good will gesture.

30 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 11/10/2025

Transmission failed when mileage was at 88,000 miles and is not opererational to drive. After taking car to a pirate auto shop the mechanic informed me it showed codes p0753 and p073, and informed me the transmission fluid had metal debris inside it. This is a known defect from this specific kia model. Then took it to the kia dealership in chula vist, for diagnostic, they informed me p073 code shown up and recommended to replace the transmission. This is known defect that is associated with the kia Soul manufacturer, and is related to the recall. My safety was put at risk when I was driving and after I stopped at a red light the car was in drive and would not accelerate when I pressed the gas, this problem was confirmed by the dealership with diagnosis paperwork. Their was no warning when this issue occurred, additionally kia corporate refuses to accept responsibility for their manufacturer defect.

31 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 11/10/2025

The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehicle unsafe to operate. The problem involves the engine and powertrain. A kia dealer inspected the vehicle and found a timing-related engine fault code (p0014). The dealer stated the condition is consistent with the kia engine bearing failure recall and referenced recall sc200ps, but said this VIN was not included. The vehicle has reduced power and cannot be safely driven. This creates a safety risk because the engine can lose power without warning while the vehicle is in motion. Warning lights were present before and during the failure. The vehicle has not been repaired and is available for inspection.

32 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 10/06/2025

The engine makes a noise like a knock, when the car is running or the speed increases the noise becomes louder and it feels like a strong blow coming from the engine.

33 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 10/06/2025

Description of the problem: my 2018 kia Soul has a recurring and unresolved safety issue involving sudden loss of power while driving. The check-engine light repeatedly comes on, and at times the vehicle will hesitate or lose acceleration unexpectedly, creating a risk of being unable to maintain speed in traffic. Chronology: this issue has been occurring for over a year. I have taken the vehicle to the kia dealership multiple times for the same problem. Each time, the dealership has either been unable to diagnose the cause or has returned the vehicle stating the issue was repaired, but the problem returns within weeks. Most recently, the dealership kept the vehicle for over a month and still could not identify or resolve the cause of the power loss or the recurring check-engine light. They then instructed me to pick up the car and drive it until the warning light comes back on, despite my reporting that the vehicle loses power while driving and is unsafe to operate. Safety concern: the loss of power happens without warning and can leave me unable to accelerate or maintain speed. This has made it unsafe to drive in normal traffic conditions, such as merging onto highways or crossing intersections. I cannot safely operate the vehicle in its current condition. Attempts to resolve: all service has been performed at the same kia dealership since the car was purchased new. Despite multiple repair visits, including a month-long stay at the dealership, the problem remains unresolved. Kia customer care has been contacted, but the issue continues with no effective resolution or repair. Reason for NHTSA complaint: because the malfunction involves sudden power loss and repeated failure of the authorized dealership to diagnose or repair the issue, I am reporting this as a potential safety defect. I am concerned that this may reflect a broader problem affecting this vehicle model.

34 Power Train problem of the 2024 Kia Motor Soul

Failure Date: 10/05/2025

It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong. That evening, the gas mileage hadn’t moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1. 2, and the odometer hasn’t changed. When I removed the key the dash board remained on and once I hit the lock button it turned off. 10-5-25, I put gas in the car and the indicator marker never moved. I called to report these issues because my vehicle was not inspected before I left the lot. We canceled our paid trip and headed back to TX. While driving, the gas and oil pan light would turn on (2-3 min) then go off. While on the freeway, suddenly, the car shuts off. The best way I can describe it during the process is (sitting in a parked car with the acc position) everything is working but the car isn’t “on”. Due to mph being stuck at 23, I can say I was literally going the speed limit (60-65, flow of traffic) to 0! the phones were still charging, lights, and dashboard stayed lit, hazards light worked, and we literally rolled until the car stopped! since this is a rental by law it should have been checked before handing me the keys. The employee handed me the keys and pointed to the car from his computer. As soon as I was aware it was a problem I called multiple times to report this. When the situation was not properly handled by avis the first 4 times, I called the police. I requested to file a report and the officer did not show, however, harris county sent a tow truck. I will be filling a police report in the morning. Although there is not a recall, I see there are social groups with similar issues in the kia 2024 sol! this was a lemon rental and the experience was traumatic!.

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35 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 09/01/2025

The engine in my 2015 kia Soul was replaced under warranty in June 2025. Only 3,568 miles later, the replacement engine failed. The vehicle displayed code p1326 and quickly lost oil, leaving it unsafe and undriveable on the road. This sudden failure created a serious safety hazard, as the vehicle stalled without warning and could not maintain safe operation. I was fortunate to be close to home and immediately turned back, narrowly avoiding a dangerous situation on a busy road. Provide any assistance. Instead, they declined to repurchase or replace the vehicle, leaving me with an undriveable car and a $9,900 loan balance. This second catastrophic failure has not been inspected by a kia dealership because kia refused to take responsibility or even arrange for evaluation. This was not an isolated incident. Problems began on 11/27/2024, less than 3,000 miles after I purchased the vehicle, and have been ongoing ever since, including prior emergency towing events due to similar safety issues. Kia’s repeated failures to provide a lasting fix or safe remedy have left me without reliable transportation and have put both myself and other drivers at risk. I have full documentation of the June 2025 engine replacement, the subsequent failure, and kia’s refusal to act. The vehicle remains available for inspection. Warning messages and engine lights appeared only after the failure had already occurred.



Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations