Power Train Problems of Kia Motor Soul - part 2

Kia Motor Soul owners have reported 342 problems related to power train (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

36 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 04/10/2025

Our 2021 kia Soul experienced complete engine failure without warning. The engine suddenly lost power and became inoperable while driving. The dealership's diagnostic testing identified a camshaft sensor code, but no definitive cause for the catastrophic failure was provided. We believe the failure is related to internal engine damage potentially caused by defective piston oil rings, consistent with NHTSA recall number 25v099000. Kia has not conducted a full internal engine inspection to rule this out. The vehicle is in kia's possession and is available for inspection upon request. The sudden engine failure occurred without warning and caused a complete loss of power while the vehicle was in motion. This could have led to a serious accident had the incident occurred in heavy traffic or on a high-speed roadway. The inability to accelerate or maintain control of the vehicle poses a serious safety risk to both the driver and others on the road. Yes. The vehicle was inspected and diagnosed by a kia dealership. While they identified a camshaft sensor code, they did not perform a full inspection to determine the internal cause of the engine failure. They declined to attribute the issue to the known piston oil ring defect and refused to repair it under the recall. Instead they want to submit it to the techline for the power train warranty. We had to spend hours calling places and collecting information of all oil changes and maintenance on the vehicle over the last 4 years. We can show a clear pattern of regular maintenance of the vehicle. The vehicle has been inspected by an authorized kia dealership. No inspections have been conducted by the police, insurance representatives, or other third parties. There were no warning lamps, dashboard messages, or performance issues prior to the engine failure. The vehicle was regularly maintained and had been operating normally up to the point of the incident.

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37 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 03/16/2025

The contact owns a 2020 kia Soul. The contact stated that the vehicle had shut off on several occasions while driving in traffic or while stopped at a stoplight. The contact stated that while the air conditioning was activated, the engine made an abnormally loud thumping sound before the vehicle shut off. The contact was able to restart the vehicle after shifting to park; however, the vehicle hesitated after restarting. The contact activated the hazard lights while the vehicle was off in traffic. The contact stated that there were no visible leaks, and no warning lights were illuminated during the failure. The message "shift to park and restart engine" was displayed and flashing. Upon investigation, the contact discovered that the failure might be related to NHTSA campaign number: 21v259000 (engine). The contact sought assistance from an independent mechanic, who was unable to assist. The local dealer was called, but the contact received no answer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted regarding the failure. The failure mileage was approximately 80,000.

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38 Power Train problem of the 2019 Kia Motor Soul

Failure Date: 03/15/2025

My 2019 kia Soul had an engine misfire, breaking down and requiring new spark plugs. My car has been consuming oil excessively for the past 8 months, causing me to change the oil myself once a week. The engine light has been on, leading me to fix both catalytic converters. The engine light came back on right after this and pulled up two codes related to the camshaft position. I asked kia for an oil consumption test and was told they do not perform that. The oil continues to burn excessively and requires constant changing. Other mechanics have informed me that this could lead to a serious fire hazard and engine issue, posing a high safety concern.

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39 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 03/03/2025

In March 2025, my 2022 kia Soul developed a check engine light and drivability problems that progressed to rough idle, loss of power, reduced power with limited speed and an unresponsive throttle, and stalling after continued driving. The vehicle was taken to the dealership, and the dealer performed a major timing related repair (camshaft and related timing/cvvt components) under on 03/07/2025. In January 2026, the check engine light returned and the dealer’s printout shows timing correlation related codes again (p0014 shown as pending and p0017 stored as history). Because the prior event involved loss of power and stalling, I stopped driving the vehicle immediately and brought it in as soon as the dealer had an opening to avoid a repeat safety incident. The dealership has stated the condition is due to low oil or excessive oil consumption and has recommended either engine replacement or additional major timing/engine repairs to make the vehicle drivable. I am concerned this is a recurring engine timing or engine control condition that can lead to reduced power and stalling while driving. I am also aware of recalls or manufacturer campaigns reported for similar kia Soul vehicles involving engine oil consumption or related engine damage concerns, but my VIN does not show as included. Given the repeat timing related codes and prior reduced power and stalling, I am requesting review of whether this condition warrants broader investigation beyond the current VIN scope.

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40 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 02/18/2025

Contact information: •name: [xxx] •contact: phone: [xxx] email: [xxx] •location: hawaii vehicle information: •year / make / model: 2021 kia Soul s •VIN: [xxx] •mileage: 133,000 miles recall reference: •verified NHTSA recall for VIN: [xxx] kia consumer affairs case number: xxx ? complaint description 1. I received a notification of an NHTSA safety recall for this vehicle. In February 2025, I responded to that notification by contacting kia. My husband followed up in March 2025 with the dealer, but we did not receive any follow-up regarding inspection or repair. 2. On Tuesday, 12/16/2025, I contacted the dealership again; I was told someone from the service department (believed to be named colton) would call me back. I have not yet received a callback. 3. Today, I visited the dealer in person. The service department did not document the symptoms reported in my kia consumer affairs case #xxx. 4. The earliest the dealer can see the car is Friday at 9:30 a. M. , despite confirming that the car is part of an active safety recall. 5. Current symptoms include: •engine overheating •excessive oil consumption (1 quart lost in days) •check engine light illuminated •blue smoke from the exhaust •engine rattling / vibration •a/c inoperable 6. The vehicle is unsafe to drive due to these symptoms. 7. Kia consumer affairs, via gina, stated: •the dealer does not have loaner vehicles available •if I rent a vehicle, kia will only reimburse $43. 19 per day, and I must go through a reimbursement process 8. Given the known safety concerns of the recall and the severity of current symptoms, the dealer must be responsible for providing a safe vehicle immediately while inspection and repairs are addressed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

41 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 02/01/2025

Weird shifting.

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42 Power Train problem of the 2014 Kia Motor Soul

Failure Date: 01/24/2025

Q: what component or system failed or malfunctioned, and is it available for inspection upon request? a: my 2014 kia Soul "threw a rod" (as confirmed by a kia dealer in Jan 2025) at only 115,773 miles after years of regular (every 3-5k miles) maintenance. I bought the car used in 2017 and have documentation to show the maintenance for the subsequent years. The particular motor at issue is known by mechanics to have problems (according to my own mechanic and at least two others with whom I have communicated, as well as on-line research). However, there is no active recall on it, and the car is "out of warranty. " as of the date of this complaint, the car currently is available for inspection upon request. Q: how was your safety or the safety of others put at risk? a: it is my understanding that throwing a rod is a catastrophic engine failure and can result in loss of control of the vehicle, potentially leading to accidents, as the engine may seize or lose power abruptly. Furthermore, the broken rod can cause the engine to explode, leak oil, or punch a hole in the engine block, posing a risk of fire or further damage. I am lucky that I noted a reduction in engine power and my engine light and took it in for assessment before anything worse occurred. Q: has the problem been reproduced or confirmed by a dealer or independent service center? a: I brought my vehicle into a dealer in January 2025, where they diagnosed the problem. Q: has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? a: no q: were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? a: yes. The engine light came on and I had it checked by my mechanic and the dealer.

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43 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 01/06/2025

Unknown, my car has been burning through oil every 1000 miles and is starting to seize as I’m driving which is super dangerous! I have kept up with my car on oil changes and everything else that is recommended.

44 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 12/23/2024

Description of incident: the engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety risks: this malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increases the risk of accidents or harm to other drivers and pedestrians. There is also a strong smell of oil inside the car, potentially indicating harmful fumes entering the cabin. Inspection availability: the component/system causing the issue is available for inspection upon request. Reproduction and confirmation of the problem: the issue has been reproduced and confirmed by two sae-certified mechanics. Inspection by others: the vehicle has been inspected by two sae-certified mechanics but not yet by the manufacturer, police, or insurance representatives. Warning signs prior to failure: warning signs included consistently losing oil even after a fresh oil change, smoke from under the hood, a strong oil smell inside the cabin, and the car stalling during operation. These symptoms have been ongoing and progressively worsening, with the vehicle now stalling more frequently.

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45 Power Train problem of the 2017 Kia Motor Soul

Failure Date: 10/07/2024

The contact owns a 2017 kia Soul. The contact stated that while starting the vehicle, there was a judder coming from the transmission. Additionally, while decelerating to come to a stop, the vehicle shook abnormally before accelerating while continuing to drive. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer, who recommended that the transmission be replaced after completing several judder tests. The vehicle was not repaired, and the failure persisted. The vehicle was taken to a second dealer, beyer kia (1125 w broad st, falls church, va 22046); to be diagnosed, and the failure was duplicated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,986.

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46 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 10/06/2024

1. ) we were driving to nashville and once my car got around 70,000 mile my check engine light came on. Then my car started to make a humming noise. We pulled over to check the oil the oil was fine. Once we got back into the car and left the gas station the light started to blink. Yes 2. ) we were on the highway, and if the engine could have blown up or we could've got stuck on the way there and back. Also, the where the car started to act up was around a bad neighborhood. 3. ) yes 4. ) yes 5. ) the car started to hum but once my car hit 70,000 miles the check engine light came on and started to flash.

47 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 09/04/2024

I have a 2018 kia Soul I have been having problems with my oil running low and my oil and engine light coming on after I have had an oil change this has been going on since 12/21:2023 inhace taken my car to the dealearship over and over only for them to tell me I don’t have oil leak they have done oil consumption test and still said nothing was wrong with the vehicle continued to take to get oil change and same thing has kept happening finally paid for diagnostic after months of being told my car was fine to find out the oil was leaking to my catalytic converter now my catalytic converter has gone out on my 2018 kia Soul and dealership quoted me a $5400 repair price I have 2 warranty and none cover exhaust repair kia has given me the run around and also said my car wasn’t under recall but I am experiencing all the recall symptoms related to the 2018 kia Soul base mode 1. 6 engine.

48 Power Train problem of the 2024 Kia Motor Soul

Failure Date: 08/14/2024

Purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. I was lucky to get out alive, I had to kick the doors open.

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49 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 08/02/2024

Unknown. Consuming oil at a high rate. Car also randomly loses acceleration power acting as if it’s in neutral.

50 Power Train problem of the 2014 Kia Motor Soul

Failure Date: 07/08/2024

My vehicles ksds sensor was updated per recall. 2 months later the catalytic converter, pcv valve, and spark plugs needed replaced. After replacing and paying out of pocket in 01/2024, the check engine light began coming on as well as oil light. Vehicle began losing power and going into limp mode. Was taken to kia and knock sensor was replaced 06/15/2024. Less than 3 weeks later the check engine light was on again, loss of power and check engine began flashing. Towed to kia again to be told that I have to replace the engine out of pocket. This is a huge safety concern, considering the loss of power and all issues with kia Soul for any recalls or warranties have been the same issues with my vehicle. Vehicle had roughly 96k miles at first knock sensor replacement and approximately 104k at final issue.

51 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 06/16/2024

The contact owns a 2020 kia Soul. The contact stated while driving 80 mph and attempting to pass another vehicle, the accelerator pedal was depressed, but the vehicle failed to accelerate while the rpms were significantly high. The contact stated that she intendedly decelerated to 60 mph; however, the failure recurred while depressing the accelerator pedal. The contact pulled to the side of the road and parked the vehicle for 15 minutes. The contact resumed driving; however, the vehicle failed to exceed 30 mph. The contact pulled to the side of the road and parked the vehicle for 20 minutes; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,306.

52 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 05/09/2024

Nhtsa recall:19v120 the esc light went on during high winds and stayed on. The car stuttered going up hill @40+ mph, so I looked for any outstanding recalls and decided to take it into lutherkia bloomington. There were other recalls I was unaware of that I checked boxes to fix. They examined my vehicle and told me that my catalytic converter was plugged/melted and needed to be replaced. That isn't related to esc as far as I'm aware, also I asked -why- it plugged and they were unwilling/able to determine. Other mechanics online told me that it is crucial to determine the root cause of why it plugged/melted and fix it. I looked closer at the recalls and pointed out that the various outstanding recalls called for engine tests, none of which they did. I then noticed that recall #19v120 directly mentioned catalytic converter damage. Lutherkia refused to check the engine, even though the other recalls stated they would. I called 5-23 and luther refuse to do anything except update computer codes since kia will not pay for it. The kia's catalytic converter is damaged and very possibly engine damage as well, but they refuse to check since they said kia wont cover labor costs.

53 Power Train problem of the 2023 Kia Motor Soul

Failure Date: 05/02/2024

Power train: automatic transmission: fluid/lubricant: pump replacement.

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54 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 04/22/2024

2018 kia Soul gas pedal stopped working while driving on interstate 695. On April 7, 2024 my car displayed the following warning message on the dash while I was driving on the beltway. “transmission temp high please stop safely”. The warning light went off, but I took my car to the koons kia service on April 9, 2024. A few days later I was informed by the dealer that the transmission needed to be replaced and that the engine had sludge. I was later informed that the clutch actuator also needed to be replaced. The transmission was covered under warranty and koons kia allegedly did the repair. I picked my car up on April 17th. The very next day (April 18) the transmissions started making noise. I contacted the dealer on the 18th and reported the concern. They told me to bring the car back on Tuesday , April 23rd. At no time did anyone warn me of the potential safety issue. I do not know what the mechanics at koons kia did, but the car was worse and more dangerous after the repair. Unfortunately, on April 22,2024 while driving on interstate 695, my car started to lose power and suddenly slow down. Cars rushing by and my car would not accelerate when I applied the gas pedal. The warning message “ transmission temp high stop safely “ appeared again. I pulled over on the shoulder until the car cooled off. This time there was a smell along with it. When the car cooled off, I slowly drove the rest of the way with my hazard lights on. I contacted kia dealership, kia roadside assistance, and kia customer service. No one warned me of the extreme safety issue nor did they offer any assistance with getting me home or with getting car back to service department. My car is back at the dealership. But this is a major safety issue. The gas pedal stopped working without warning while I was on interstate 695 going well over 50mph. There were other cars zooming by. Very dangerous. I could have been hurt or someone else could have been hurt.

55 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 04/15/2024

The propulsion battery has so much degradation that when I drive on the freeway the "turtle" mode activated not allowing me to do freeway speeds with cars around me. It forced me to slow unsafely while cars were behind me, I had to react quickly to turn on my hazards and try to get the vehicle to speed up. If I was too slow or another driver was inattentive we would have been hit from behind by a vehicle going much faster.

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56 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 03/14/2024

I had recently acquired my 2016 kia Soul from a used dealership, and as I had gotten it, inspected by a mechanic, the back rear brake was locked. The penrod was missing on one of them, and my driver side door lock was broken and I thought that was simple issues that could be repaired. You know that’s a used car whatever as I started driving it not even a month later I start feeling heavy acceleration when barely hitting the gas and trying to shift because it is a manual and loss of power on first and second gear, like it was going to stall out without even rubbing the rpms to get it to move. I did some research found out that there was multiple recalls on the catalytic converter and it’s causing a fire the ecus and also the antitheft system so I am a single mom. I work constantly and my only vehicle with 4kids, so a full month mark my oil light all of a sudden started coming on but flickering I pulled over there’s no smell of burning oil no leaks no high temp I checked my oil stick. It was fine a thick drip on it. I thought everything was fine, but the light still kept coming on and flickering when I would accelerate it would go off when I would decelerator push clutch in it would stay. I called kia dealer had it taken, did the recall orders on it but they told me they wouldnt do an oil check or do a code diagnostics for it unless I paid over $200 for just that diagnostics after they did all the recall orders I picked up the car over a day later. Started having misfires the car was driving worse then when I took it to the dealership, I would drive up hill I’d lose power. Shifting gears from 1-4 it sounds like the whole engine was shaking like it was gonna fall out of the car I called the dealership and told them what was goin on. They were really rude to me and told me an hour later it was throwing codes of misfires an again have to pay for it, they stated the oil an misfires werent their fault doin the recalls. Ecu an antitheft, I am worried for my kids safety!!!!!.

57 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 02/27/2024

The contact owns a 2015 kia Soul. The contact stated that the vehicle began decelerating and vibrating while driving at approximately 40 mph. When attempting to accelerate forward and or switch lanes the vehicle would display a hesitation before completing the desired action check engine light illuminated. The vehicle began overheating causing smoke to come from underneath the hood of the vehicle. The vehicle stalled and lost complete power. The contact waited till the smoke dissipated and the vehicle cooled down before moving the vehicle to the side of the road. There were no injuries. No medical attention was needed. There was no police report was filed. The vehicle had been towed to the dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was taken to an independent mechanic who replaced the catalytic converter and diagnosed the engine as failing. The engine needed to be replaced as well. The engine was not repaired and the vehicle was returned to the dealer who confirmed the diagnosis of the engine failing and needing to be replaced. The manufacturer was made aware of the failure. The failure mileage was 133,000.

58 Power Train problem of the 2020 Kia Motor Soul

Failure Date: 02/23/2024

The vehicle started with what felt like the car was going gently slower and faster as if it was almost out of fuel but had a full tank. This happened a couple times and I had the dealership check it out but they were unable to recreated the problem. This progress to a more obvious gear shifting harder or not when it should. There are times where when I try to accelerate, it shutters and doesn't want to go. I just recently had an issue after stopping for gas, where it lost power all together and started to almost redline. I pulled off to the side of the road and made several attempts to get going again and it would rev up but was not giving any power to the wheels. I shut off the vehicle and let it sit for a for moments and turned it back on and tried again and was able to get moving again. It didn't act up again until a few days later when I was heading to work. It would have this gentle feeling of having power and loosing power on the highway. When I got off the highway and started to go after I stopped it shuttered hard and I took my foot off the gas and it stopped and I was able to go. This is all the same characteristics of the vehicles with this transmission that do have a recall. This recall needs to be extended!!.

59 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 02/20/2024

Transmission leaking after a long drive , fluids replaced in the transmission then car leaked out the fluid after driving the vehicle it doesn’t leak when at rest.

60 Power Train problem of the 2019 Kia Motor Soul

Failure Date: 02/13/2024

Dct transmission, actuators . Design flaw. Electrical problems.

61 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 01/31/2024

The vehicle experiences a complete loss of power when slowing to a stop before it powers off on its own. The car powers off while going down the road. The car experiences partial loss of power while on cruise control and the car will slow to nearly stopped. The immediate loss of power puts myself and others at risk as the car is now stopping unexpected on the highway. I have left numerous voicemails for service managers at the dealership it was purchased brand-new from 2 years ago. They have not reached out to me. I had an appointment at their dealership to have the car inspected to see if this was covered with my warranty and they explained my warranty was only 60k miles and my car is now at 65k miles. The car was shutting off and having power loss a week before the first indicator light came on, which was the engine light. The code pulled for that sensor was the p0171 sensor which measures air in the fuel system and it stated "bank 1 running lean". I have now taken the car to a local shop and they are advising there was no oil in the car and there are metal shards in the valves in the engine. Werner kia is the only shop that has ever worked on my car or changed the oil and they have not advised me of any oil leaks at all.

62 Power Train problem of the 2017 Kia Motor Soul

Failure Date: 01/20/2024

Dear officer, I'm writing to report the powertrain and engine issue on my green kia Soul 2017 with a 1. 6l engine. The engine misfired when I was driving on interstate 26 with my whole family (including my wife, mom, and 4-year-old daughter). The speed was down first with no signal and then the car started to shake strongly. It was extremely dangerous as it would very likely have made a collision from the back. I was so scared after that. I couldn't imagine the consequences if the car crashed due to a sudden engine misfire on the interstate. Thank godness, we are blessed as there was an exit that led us to get off the interstate. After towing the car to the dealer for a full inspection, I was told to pay at least $6,600 to buy a new engine to fix this issue without a warranty. I do need your help on the engine issue. More importantly, I hope no more similar safety events happening to other drivers and their families. I greatly appreciate your immediate attention and response. Thank you very much. Sincerely, jingwei li.

63 Power Train problem of the 2018 Kia Motor Soul

Failure Date: 01/14/2024

The contact owns a 2018 kia Soul. The contact stated while driving at various speeds, the vehicle failed to maintain oil pressure, causing engine failure. The contact stated that the vehicle failed to maintain power and would stall after being started. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be replaced. The contact was made aware of NHTSA campaign number: 22v051000 (service brakes, hydraulic) however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 66,000.

64 Power Train problem of the 2015 Kia Motor Soul

Failure Date: 12/25/2023

About several months ago the car was skipping. I was told it was a coil. I had it replaced. It then drove fine. Then in christmas day it started again and the engine light came on once again. I took it to a mechanic and he thought it was the plug for the coil. They changed it and it did it again. He said that with kia and Hyundai cars there is always problems like this. He said he fixed a kia with the same problem as mine about a week ago. As a matter of fact last week when I went to get the oil changed at another place before I took to them (the last place) there was another man in there who also described his car was doing the same. I was surprised when he said he had a kia Soul. That’s why I took it to this last mechanic who could do the work. He said it would cost me anywhere from three to five thousand dollars because the motor would need to be replaced. So apparently this is a problem with kia Soul motors. My car app said something about the trans. I can get the form of where the coil was fixed. I just got the call and have not picked it up yet.

65 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 12/19/2023

In April 2023 I purchased a 2021 kia Soul. I had no issues at all with my used kia Soul. In Nov 2023 I was in an accident. I hit a deer and that did cause damage. My insurance company fixed it. I got my car back in Dec [xx], 2023 with approximately 96,000 miles on it. A few days later on my way to work. I entered the highway the car was running fine at 70mph then all of a sudden it lost power. . No power in the middle of the busy atlanta highway!! I was able to coast onto the shoulder. At that point I turned the car off. Turn the car back on to see if I was able to get it into drive. Unfortunately that didn’t work my car didn’t move at all. I had to call the tow company get it towed back down to the collision shop. Only for the collision shop to send it to a kia dealership. My car had been at the dealership for a few weeks. Today is February 8. I got the notice from my insurance company that the kia dealership said I had metal shavings inside of my transmission and fluid. How does that happen? then I decided to do some research and I noticed that this transmission is a problem. Not only a problem for people that are struggling with bills and finance charges but a problem with the manufacturing of this product. I’m not sure why there isn’t a recall on this transmission, if I was unable to get off of the highway I would have been hit. What is being done about this problem? to add injury to insult my 100,000 mile warranty isn’t any good because I’m the second owner of the car. I don’t understand how this isn’t a safety recall issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

66 Power Train problem of the 2017 Kia Motor Soul

Failure Date: 12/09/2023

Had oil changed and noticed car was stalling. Went to get car checked out and there was no oil. Replaced oil and car still had the same issue. Was notified that there was an issue with these cars and burning oil. Engine was replaced but car still has issues.

67 Power Train problem of the 2021 Kia Motor Soul

Failure Date: 12/05/2023

The contact owns a 2021 kia Soul. The contact stated that while driving approximately 50 mph, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that the transmission and the engine had failed, and both needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 21v259000 (engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 109,000.

68 Power Train problem of the 2012 Kia Motor Soul

Failure Date: 11/13/2023

The contact owned a 2012 kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while the contact's foot was on the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally a retaining wall which stopped the acceleration. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did not deploy at any time during the failure. A woman was knocked over by the vehicle as a result of the failure. The woman sustained a cut to her right hand and suffered pain to the right side of her body. The woman was taken to the hospital by ambulance for treatment, her whereabouts remain unknown. The contact was treated at the scene by paramedics but did not need further medical assistance. A police report was filed. The vehicle was towed from the scene to an independent mechanic and was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was 99,700.

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69 Power Train problem of the 2022 Kia Motor Soul

Failure Date: 10/27/2023

Transmission issues. 10/27/23 the engine turned off on rt93 highway in massachusetts while in stop-and-go traffic. I put it in park, and restarted the car. It seems to accelerate fine, but is herky-jerky when slowing down. It has a rubber band effect, and threatens to stall at 22mph and 12mph when slowing down. The dealer's first appointment is 2 months out. I'll have to drive it until then. Hopefully they can update the software and change the transmission fluid. Web traffic says that "might" fix it. Super sad, love the car, but constantly stressed out when driving it.

70 Power Train problem of the 2016 Kia Motor Soul

Failure Date: 10/23/2023

I put the car in park, and exited the car to do something, and it started to move forward on its own. I jumped back in the car and stepped on brakes, and shut the engine off. I was to the side of the car, so did not get injured. On a different occasion I was parking the car in the carport, and put the car into park. When I released the foot brake, the car started moving forward on its own again. I put on the brake, put the car into reverse to reverse to the parking spot, put the car into park and put the parking brake on. Others were around the car, but not directly in front of the car so no one was injured. The car has not been taken to the dealer yet for this issue, not has anyone inspected it for this problem. I have an appointment soon for an inspection by the dealer. These incidents happened without warning.



Safety Ratings of Soul Cars
Fuel Economy of Soul Vehicles
Soul Defect Investigations