Lane Departure Problems of Kia Motor Telluride

The contact rented a 2025 kia Telluride. The contact stated that there was damage to the rear bumper upon retrieval. While using lane assist, traveling around a curve at 55 mph, the steering wheel was pushing and pulling, and failed to turn and continued going straight; the vehicle crossed the highway and crashed into a ditch. There were no warning lights illuminated. The contact sustained injuries to his back and had bruises, but no medical assistance was provided. The vehicle was towed to a tow lot. The air bags deployed. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The rental company was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000. The VIN was not available.

The contact owns a 2022 kia Telluride. The contact stated while driving with the lane keep assist activated in the cruise control mode, the vehicle inadvertently attempted to access the nearest exit independently. The contact also stated that while driving in manual mode at 55 mph, the lane keep assist jerked the steering wheel out of the driver's grip causing the vehicle to drift to the extreme left. The contact regained control by jerking the steering wheel in the opposite direction with excessive force. The contact took the vehicle to the dealer who failed to accurately diagnose the vehicle. The contact was advised to disengage the cruise control feature while driving. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500.

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