Accelerator Pedal Problems of Lexus ES350

The contact owns a 2008 Lexus Es350. The contact stated that the tpms warning light showed that the tire pressure was low. The contact took the vehicle to the dealer to be repaired. While attempting to reverse out of a parking lot, the vehicle independently accelerated forward at 60 mph. The contact was able to maneuver the vehicle out of the parking lot to avoid a crash. The vehicle decelerated independently. The contact pulled over and turned off the vehicle. After waiting for a while, the contact drove the vehicle home at slow speeds. The contact took the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.

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2009 Lexus 350. Consumer writes regarding Lexus recall floor mat interference with accelerator pedal and change to computer for engine shut down the consumer was not satisfied with the recall modifications that were performed. The consumer also stated the floor mats were not replaced as he was told they would be. The consumer stated the pedal was too short and his foot could slip off the end and become lodged under the pedal.

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The contact owns a 2010 Lexus Es350. The contact was driving approximately 55 mph when the gps navigation system displayed inaccurate information which directed him to the wrong location. The consumer was involved in a crash due to the incorrect driving directions. The manufacturer was notified and refused to accept financial responsibility for repairing the gps navigation system. The failure mileage was 15,400. Updated 01/31/11 the consumer also stated the vehicle would not slow down. Updated 02/03/11.

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S10 appropriate handling-letter from regarding Toyota complaint 2008 Lexus Es350 the consumer stated as his wife turned into a parking space in a parking lot, the vehicle suddenly accelerated and crashed into another vehicle. The consumer stated the recall was performed prior to the crash. Updated 09/20/jb.

The contact owns a 2007 Lexus Es350. The contact stated that the vehicle had previously been serviced for the recall remedy associated with NHTSA campaign id number 09v388000 (vehicle speed control: accelerator pedal). After the recall repair was performed, the contact was driving 40 mph when the vehicle accelerated. The contact then shifted the vehicle into neutral gear and applied the brakes. He was able to move the vehicle from the road and turn the engine off. When restarting, the vehicle exhibited unusually high engine rpms and began idling. The engine was shut off a second time and resumed normal operation when it was restarted. The vehicle was not taken to an authorized dealer for further inspection of the failure. The VIN was not available. The failure mileage was 45,174 and the current mileage was 45,189.

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The contact owns a 2007 Lexus Es350. The contact stated that the vehicle had been repaired previously according to recall 09v388000 (vehicle speed control: accelerator pedal) but while driving, the vehicle suddenly accelerated. The vehicle had not been inspected at the time of the complaint. The current and failure mileages were approximately 80,000.

The contact owns a 2007 Lexus Es350. On March 11, 2010, while driving from one parking lot to another, the contact depressed the accelerator pedal and the vehicle suddenly accelerated like a rocket. The vehicle crashed into a light post and knocked it from its foundation, which then landed on the vehicle. The contact was transported to the hospital with injuries. A police report was filed. The vehicle was inspected by NHTSA on March 31, 2010. The vehicle was totaled. The contact stated that the vehicle was previously taken into the dealership for recall 09v388000 (vehicle speed control:accelerator pedal) and the repairs were believed to have been performed. The current and failure mileages were 67,063.

2009 Lexus Es350, vehicle accelerated. The consumer stated he accelerated to pass another vehicle and when he removed his foot from the accelerator, the vehicle accelerated up to 80 mph, before it resumed normal operation. The vehicle was repaired under recall on March 26, 2010. The consumer stated the vehicle is still not operating correctly.

The contact owns a 2007 Lexus Es350. While attempting to pull out of his driveway and depressing the brake pedal, the brakes would not engage. As a result, the vehicle crashed into a foregoing vehicle. There were no injuries; however a police report was filed on scene. The dealer could not duplicate the failure. The current and failure mileages were 34,500. Updated 06/17/10. The consumer stated the incident happened right after he pulled out of the parking lot from the dealership after having the recall performed. Updated 07/14/10.

2009 Lexus 350. Consumer states brake failure which causing a multi car accident. The consumer stated he applied the brakes, but the vehicle did not stop and subsequently he hit another vehicle. The consumer stated he did receive a recall notice.

2008 Lexus Es350 owner Lexus accelerated without warning. Would like to be kept informed about the ongoing progress for this issue.

The contact owns a 2007 Lexus Es350. The contact was driving 25 mph when she engaged the brake pedal, the vehicle surged and crashed into the back of a vehicle. The air bags caused mild injuries to the driver when they deployed. The police was called and a report was taken. The contacts insurance company paid for the vehicle to be repaired. The vehicle was repaired and it is in the contacts possession but she doesn't feel safe driving it. The contact did receive a recall notice in October concerning the floor mats. The contact informed the dealer that she did not have any floor mats in her vehicle and he stated that her vehicle was not on the recall list. The failure mileage was 33,000. The current mileage was 33,010. Updated 3/30/2010 updated 05/04/10. Updated 09/07/jb updated 10/08/jb.

2008 Lexus ES 350. Consumer asserts that accelerator problems are caused by computer issues. The consumer stated when the air bag deployed after crashing into a tree due to the vehicle suddenly accelerating, the air bag injured his leg. The battery died and had to be replaced, the vsc and trac lights illuminated. The vehicle went dead again, but it wasn't because of the battery. The consumer stated he has had 4 loaner cars in a matter of 4 weeks, due to all the problems he has experienced with his vehicle. Updated 04/06/10.

The contact owns a 2008 Lexus Es350. While sitting idle at a stop light with her foot on the brake pedal, the vehicle abnormally surged forward and crashed into the rear of another vehicle. The contact did not sustain any injuries; however the occupant of the second vehicle involved sustained unknown injuries. The police arrived to the scene and a report was filed accordingly. The contact was held liable for the crash and all repairs were handled through her insurance company. Neither the dealer nor manufacturer was informed the vehicle abnormally accelerated. Later, the contact received a recall notification (NHTSA campaign id number: 09v38800, vehicle speed control: accelerator pedal) pertaining to possible unintended acceleration. The vehicle was taken in for recall repairs and has not experienced any failures since. The approximate failure mileage was 21,000 and the current was 26, 000.

I was driving a 07 Lexus 350 when the gas pedal got stuck under the floor mat. I am sorry that I did not report this prior to the deadly crash in san diego. I first thought that I possibly did not put the mat back correctly after vacuuming the car. I remember securing the tabs when I replaced the mat. I was merging onto interstate 480w at the time. Fortunately there was not a lot of traffic. I was talking on the cell phone at the time to my husband on the way to work. I realized that I was going faster and faster and started to panic. I yelled "the car is out of control I am going faster I cant stop, ryan ,ryan OH my god". I threw the phone down and I could hear him yelling put it in neutral so I did. The car was revving so fast that it would not stop. I got off to the side and was rolling slowly. I pushed the button but it would not shut off. I then thought to jam it into park however reverse comes first ! the car then shot backwards and I put it into neutral again. Finally I started reaching down to see what was wrong and pulled on the mat. The tabs made it difficult to remove. Once the mat was folded back the peddle let loose. I was horrified and sat on the side of the road for at least ten minutes. I was late for work and upset all day. I thought that it was my fault. The car company needs to make the public aware of this! invoice received. Updated 11/13/09.

The contact owns a 2007 Lexus Es350. While driving 50 mph, the vehicle's speed suddenly increased to 70 mph. The contact quickly pulled over to inspect the vehicle. The vehicle was taken to the dealer and they stated that the computer did not show any failures. The failure would have to recur in order for a repair to be performed. The failure mileage was 30,000. Updated 03/23/09. Updated 03/23/09. The consumer stated she could see how the floor map could catch the edge of the pedal, but doesn't believe that was the case for her. Updated 11/17/09.

Fax fwd on behalf of (NJ) who was involved in an auto accident in on 11/18/08 in her 2007 Lexus Es350 that suddenly accelerated, would like her Toyota incident recorded when the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed. She stepped on the brake, but was unable to stop the vehicle. The vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garage with great force. On the other side of the garage, was a small hall bathroom. The force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. There was also damage to the garage walls as well as to the door entering the house from the garage. The vehicle was repaired and the consumer has since traded the vehicle.

Letter from senator durbin on behalf of constituent re a problem with Toyota and his 2007 Lexus Es350 4 dr sdn sudden acceleration (dot/I#2010-1239) the consumer stated the vehicle failed to decelerate as he attempted to apply the brakes. The brake pedal went to the floor and the electronic system of the vehicle didn't register any warning lights.

2nd request re fax fwd on behalf of (NJ) who was involved in an auto accident on 11/18/08 in her 2007 Toyota Lexus that suddenly accelerated, would like her Toyota incident recorded. When the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed. She stepped on the brake, but was unable to stop the vehicle. The vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garage with great force. On the other side of the garage, was a small hall bathroom. The force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. There was also damage to the garage walls as well as to the door entering the house from the garage. The vehicle was repaired and the consumer has since traded the vehicle.

2007 Lexus Es350. Suspected unintended acceleration causing fatal crash. The decedent was driving, when apparently his vehicle crossed the center line and crashed head-on into a van. A passenger in the van was also killed. (attorney on behalf of decedent).

The contact owns a 2007 Lexus Es350. While driving 40 mph she engaged the accelerator pedal and noticed that the pedal was stuck which caused the vehicle to accelerate uncontrollably. The brakes briefly failed to stop the vehicle. The dealer stated that the failure was caused by the floor mats. There were no prior warnings. The current mileage was 28,000 and the failure mileage was 15,000.

The contact previously leased a 2008 Lexus Es350. The contact stated that within one year of leasing the vehicle, she was driving at approximately 40 mph when the vehicle suddenly began to accelerate because the pedal was stuck. She was able to release the pedal and avoid a crash. She called the dealer and was told that the mats were the cause so she took them out of the vehicle. On 01/22/2010, while driving, the vehicle suddenly accelerated from 60 mph up to almost 100 mph. She kicked the pedal until it released. She then returned the vehicle to the dealership and refused to drive it. She was waiting for the dealer to terminate the lease. The current and failure mileages were approximately 37,000.

2007 Lexus Es350 with sudden acceleration. Consumer states that the all weather floor mats were the cause of the sudden acceleration. He also states that he received a recall after he was in the accident. Recall# 07e082000 the consumer stated he experienced sudden acceleration twice. Both times his foot was still on the brake pedal, which resulted in severe damage to the front of the vehicle and also damage to a parked vehicle. The consumer stated as he was about to put the vehicle into park, it suddenly jumped six inches. Updated 03/16/jb the consumer has since traded the vehicle. Updated 05/19/11.

On two prior occasions the vehicle accelerated from speeds between 20-30 mph, to speeds up to 50-60 mph. On 9/11/07, the vehicle accelerated at speeds up to 80-90 mph. We are aware of the Lexus notification of floor mat interference, so we removed the mats after the first two times, but the last and most frightening, occurrence happened without the mat in the vehicle. The car had to be forced into park in order to slow it down to a halt. My wife was driving the vehicle at the time and she states she almost had several multiple car accidents while trying to stop the vehicle. I had the vehicle towed to the dealer and they said it's the floor mat, before even driving the car. We won't drive the car again until someone other than Lexus determines what the problem is.

Acceleration of vehicle on two separate occasions on interstate nearly causing death or injury. Could not stop vehicle. By the grace of god only my car sustained damage. The terror experienced should never have happened the first time, let alone twice! first time August 2007, claimed it was the floor mats. I felt the "lurch" after that and thought maybe I was just being paranoid. Until it happened the second time. It happened nine days ago. The dealer has had my car since the incident. I have yet to hear from them. I will not take the car back. Updated 11/13/09.

Driving on a primary surface street, I stopped at a red light. I was the first car in the lane. When the light turned green I accelerated to change lanes, the car picked up speed and the brakes could not stop it. The car growled and jerked for a couple of blocks until I forced the gear out of "drive". It finally stopped before the next intersection. I did not lose control of the car and did not hit anyone. The car was at the Lexus repairs dept. For 5 days. I was told that I could not keep the two floor mats. They removed the factory installed carpeted mat, placed it in the trunk and left the thin, clear, protective plastic floor mat from Lexus. I never had all-weather floor mats. I do not know if there is any damage to the transmission, engine or brakes. Prior to the incident and since I have occasionally found it accelerating but it stops by braking. I have not attempted a high accelerating test. When I took the car to the repairs dept. I ask if they knew of other similar instances and was told "no". I only had 1,582 miles at the time and I thought I was the only one with the problem. On August 16, 2007 there was an article in the newspaper referring to your investigation and now request that my incident be included. The consumer provided pictures of the floor mats, accelerator pedal and a repair invoice. Updated 09/10/07.

Vehicle accelerated rapidly and would not stop, even after repeated attemps to brak creating an extremely dangerous situation while driving on interstate. I eventually was able to put the car into neutral, and the engine raced violently, and turn off the ignition. After calling Lexus roadside assistance, while waiting for the assistance to arrive, I noticed that the accelerator pedal had been wedged in the rubber floor mat. I have not yet determined if the incident damaged the engine or brakes.

On may 20, 2007 when I was driving in a high traffic private parkway the vehicle suddenly accelerated and hit three other cars. The road had a very gentle up slope and a small curve. The engine was roaring very loud as I tried very hard to brake, but the brake was not effective. I hit three cars: right, front and front right. One of the by stander told me that her parents had a similar experience with the same model car less than a week before that on a highway. Also, the front car passenger reported that she heard an unusual loud engine noise from my car in the police report. Later, the insurance company's assessor informed me that there was a memorandum from the manufacturer to insurance companies about the all weather floor mat for this model could cause sudden acceleration on the throttle. I reported the accident to the customer service specialist from the manufacturer on may 21, 2007. They have sent a field technician to inspect the car on June 7 , 2007, and he concluded there was no mechanical problem with the car. The specialist told me to submit any car rental expense claim through the insurance company ,and any further action will have to deal directly with their legal department. I also talked with two service staffers from 2 different dealerships, and they informed me that they were aware of the floor mat problem about the same model of my car. Since then I have found 18 similar complaints about the same model car in the national highway traffic safety administration web site. I want the manufacturer to reimburse all my car rental expenses and to replace my car because I have no confidence about the car warranty, and I should not be bearing the depreciation cost for a crashed car. The manufacturer should recall all the cars that have the floor mat package.

The gas paddle on my Lexus Es350 was locked and not released after I depressed the gas paddle to its full stroke and removed my foot during driving and on park. This was a serious safety fault that caused the car to continue accelerating even after removing foot from the gas paddle.

2007 Lexus ES 350. Consumer states unintended acceleration the consumer stated on numerous occasions he has experienced sudden acceleration while driving between 30- 40 mph. The first experience occurred within a few weeks of owning the vehicle. The floor mats were removed, however the vehicle continued to accelerate. Each time the consumer went to the dealer to voice his concern, no repairs were made.

2008 Lexus ES 350. Consumer writes to advise of a recent experience with the mandated recall to correct the supposed acceleration problem. The consumer stated he had never experienced any problems with his vehicle before the recall work. After the recall work was performed, the consumer was very unhappy with the position of the pedal and the loud noise that was plainly audible when driving. Upon his insistence, the service was performed again. The pedal problem was corrected, but the road noise persists. The consumer discovered without his knowledge, the dealership had replaced the original insulation with styrofoam. Styrofoam instead of sound-proofing material does not seem to be an appropriate solution, since it magnifies sound.

2008 Lexus Es350. Acceleration issues the consumer is requesting an official, written response from Lexus detailing the exact modification intended to be performed under the recall and a detailed account of how the system installed will perform including specific detail of the certain speeds and driving conditions referred to in the aforementioned recall letter. The consumer stated he does not intend to have any recall related modifications performed on his vehicle until such time, he receives a satisfactory written response to his query.

2007 Lexus Es350 with unintended acceleration. The consumer stated over the last year, he experienced two incidents of uncontrolled acceleration. Both incidents occurred only briefly and under similar driving conditions. In each case, the consumer accelerated rapidly to pass a slower moving vehicle. In each case, after he removed his foot from the accelerator pedal, the engine remained in a high rpm and high acceleration condition for a brief period of about 1-2 seconds prior to decelerating. In neither case, was the floor mat an issue. The consumer stated he received a recall letter in the mail, regarding the sudden acceleration problem.

Consumer has adhered to all the recall precautions pertaining to the ES model Lexus and the problems still persist. The consumer stated he still experienced minor sudden acceleration problems.