Table 1 shows two common equipment related problems of the 2012 Lexus RX350.
| Problem Category | Number of Problems |
|---|---|
| Carrier/rack problems | |
| Equipment problems |
I had an accident with my 2012 Lexus on 5/1/13. I pulled out of a gas station unto the road and stopped at a red light behind a car carrier which was stopped already. When I stopped, my car accelerated and hit the back of the truck. When the police came, they cited me because I hit the truck. When we brought the car to the repair shop and I explained what happened, he said he had a similar case a month before. With that, I searched google and realized that I wasn't loosing my mind and that my car accelerated unintentionally. I called Lexus and they sent a representative to the repair shop and after examining the car, his findings were that it didn't happen. I called two attorneys and they heard of this happening but because I wasn't hurt, they wouldn't take my case. I called "8 on your side" and they said to email you and that a gentleman from there "might" get in touch with me. I am out $4,500 for the repairs and now my car depreciated $5,000 because it was hit. I am not sure if this will happen again but I worry every time I come to a stop. Is there anything you can do so I could get reimbursed from Lexus or trade my car in and not lose this substantial amount. I have had Lexus since 1996 and I cannot believe they will not stand behind their product. Thanking you in advance for your reply!.
I am the original owner of a 2013 Lexus Rx350. On August 14, 2019 as I was parking my car and rolling into a parking spot, with my foot only on the brake pedal, the engine revved and the car accelerated forward. The car hit a curb and gave me the time to react and applied enough brake pressure to stop the vehicle before it went into the street into oncoming traffic. The next day I brought the car into my local Lexus dealership. They had the car for the entire day and could not find anything wrong with the vehicle. On August 17, 2019, the exact same thing happened as I was again rolling into a parking spot. Again with my foot only on the brake pedal, the engine revved and the car accelerated forward. This time I was not able to react quick enough as the car hit a concrete pole at the front of the parking spot. I had the car towed to the Lexus dealership. Over the next 30-45 days an independent engineer removed the event data recorder (edr)from the car and sent it to Toyota for analysis. On oct 3, 2019 Toyota responded that based on their findings of the edr the vehicle is not defective. In my own search of the internet, I found numerous incidents on unintended acceleration for the same year, make and model as my car. I have sent letters to the ceo of Toyota and Lexus but as of this date, oct 15, 2019 neither Toyota nor Lexus has acknowledged or admitted that anything is defective with the vehicle.