Water Pump Problems of Lincoln MKX

The contact owns a 2011 Lincoln Mkx. While the contact's husband was driving approximately 70 mph, the check engine indicator suddenly illuminated and the speed reduced. The contact pulled the vehicle over and had it towed to a family member's trailer. The contact called gene mercer Ford of amarillo (located at 3400 s soncy rd, amarillo, TX 79119, 806-355-7471) where the water pump was replaced. The dealer diagnosed that the engine failed and needed to be replaced. The engine was not replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

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Water pump failure filling motor with coolant $2500 repair with no guarantee the motor is not permanently damaged. Has 112000 miles and just out of warranty. My wife was driving it when the SUV started missing and she had to pull over stranded on the side of the road.

Water pump failure, now pulling liquids into engine. Drove approx 2 miles on city street when noticed gauge for engine temp was in the red. Pulled over immediately. Diagnosed with water pump failure after tow to mechanic. 120,000 miles on vehicle.

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Water pump failure: Lincoln Mkx 2007 driving down the road at approximately 55 mph, car was running great as usual when suddenly I lost all power except lights. At that speed, thankfully I had enough time to get over two lanes of traffic with no power and coast off the road. I had to car towed to a local mechanic where master certified technicians are working to replace my engine. The car had just been serviced for oil change, air filter, routine maintenance two weeks prior to this engine failure. Mechanic found that the water pump failed leading to oil and coolant in the engine. This car 122,000 miles on it and has been meticulously maintained. There is a class action suit over this, but I was never notified by Ford or by my dealer (oxmoor Ford Lincoln) that there was a potential problem with the design of this engine. The water pump is inside the engine. When this fails with no warning it causes the engine to fail. This has lead to a cost to me of $6000 to replace the engine. I spoke to heather at Lincoln quality today (case #11395985) and she said, "unfortunately we have nothing to offer you except our sincere apologies. " this is not acceptable customer service. I was not asking to recoup my entire loss since the vehicle has miles on it, but they could offer something to a (former) lifelong Ford customer.

The contact owns a 2007 Lincoln Mkx. While driving 50 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the contact noticed smoke coming from the engine compartment. Upon inspection, the contact noticed that the water pump fractured and spilled water into the engine. The contact stated that "car overheating" was displayed across the message board. The check engine warning light also illuminated. The vehicle was taken to a dealer where it was diagnosed that the water pump and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

Since the purchase of the vechile I have nothing but problems my engine kept leaking out coolant causing the vechile to overheat found out it was the water pump whic is located in the engine whic racks up thousands of dollars in labor since the purchase of the vechile I have had nothing but problems with this automobile the dealer dosnt want to help me suggested I replace the water pump or engine whic is gonna cost me thousands of dollars I have readaround and im not the only one with this problem can someone help me please.