general problems of the 2014 Mazda CX-5 - part 1

103 problems related to electrical system have been reported for the 2014 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Mazda CX-5 based on all problems reported for the 2014 CX-5.

1 Electrical System problem

Failure Date: 06/12/2024

Auxiliary power will not turn off when vehicle is turned off. Radio , lights interior power , etc…. . Car turns off when button is pressed but interior power does not .

2 Electrical System problem

Failure Date: 06/09/2024

Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc. ) and things like the a/c still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.

3 Electrical System problem

Failure Date: 03/19/2024

The contact owns a 2014 Mazda Cx-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.

4 Electrical System problem

Failure Date: 08/07/2023

We have had numerous times that the vehicle ignition system will not turn off after pushing the stop button. The motor will stop but the ignition and radio system stay on. The car must be restarted(sometimes numerous times) and shut down before the ignition system shuts down. I have seen many other owner's complaints about this same problem on (carcomplaints . Com).

5 Electrical System problem

Failure Date: 01/12/2023

The contact owns a 2014 Mazda Cx-5. The contact stated while attempting to turn off the vehicle, the vehicle failed to immediately turn off. After several attempts, the contact was able to turn off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000.

6 Electrical System problem

Failure Date: 11/13/2022

There is a defect that leads to the car not turning off property. Reading on various forums, it seems this is a very common problem in Mazda Cx-5s. I have spent over $1500 recently on this car, and now this? my battery dies overnight because the car doesn't not fully shut down in park. Again, this is all over the forums. People are getting stranded. It's terribly unsafe.

7 Electrical System problem

Failure Date: 11/01/2022

I as well as many other Mazda cx5 owners have experienced the same issue where the SUV will not power off when the push to start button is pressed. The SUV requires you to power it back on and shut it off several times before it actually shuts down. The radio and other accessories will not shut off when the car is powered down. Resulting in serious issues possibly happening if the car is not shut down properly. Anyone could get in and start the vehicle back up if they wanted to. Stolen vehicles. Vehicles are unable to lock properly. Batteries are constantly being repurchased due to this issue.

8 Electrical System problem

Failure Date: 09/18/2022

When the push button is pressed to turn the car off it will not always cut off. I have complained to the dealership often. They advised it is a known issue. It is now getting worse.

9 Electrical System problem

Failure Date: 08/15/2022

The contact owns a 2014 Mazda Cx-5. The contact stated that when he turned off the vehicle, the radio remained operational. The contact disconnected and reconnected the battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,493.

10 Electrical System problem

Failure Date: 06/09/2022

Over the past 2 weeks, it's be hard to turn the engine off. I put the car in park like normal, hit the engine off button. But then the car stays on and an alert on the dashboard says to put the car in park (even though it is already in park). Sometimes, taking the car out of park and then putting it back in park fixes the problem. Other times I have to do it several times or drive the car a little bit and then try again. It's been getting more frequent lately and happens several times a day.

11 Electrical System problem

Failure Date: 05/01/2022

My 2014 Mazda Cx-5 will not shut off completely. I put it in park and turn off the vehicle and the radio and electrical stays on, this has drained my battery on more than one occasion and was actually stuck in the middle of nowhere for one of the incidents. This needs to be recalled after researching this there are hundreds of people with the same year, same vehicle and same issue. This has been reported, but nothing has been done for over 4 years. Please see forum below where this issue is clearly documented. . Read more...

12 Electrical System problem

Failure Date: 05/01/2022

Car won’t turn off when you push the start/stop button. Have to turn it on and off several times shifting gears to get it to turn off. Then it drains your battery thus causing other issues.

13 Electrical System problem

Failure Date: 09/01/2021

My 2014 Mazda Cx-5 grand touring has recently started experiencing an issue widely reported online related to the battery. The issue is the electrical/ignition system fails to turn the battery off when the vehicle is turned off. In other words, the car engine shuts down, but the accessory power (battery) remains on. This can be identified by the clock and dashboard display remaining on. This is a significant issue because unless the battery is turned off, it will become drained, and the car will fail to start. This can leave the driver stranded and the car incapacitated. It is very easy to fail to notice the accessory power is still on. I have reported the issue to Mazda at the customer line - 1800-222-5500 and they have no outstanding warranties or recalls related to this. My reference number is 1-4272020134. I have also contacted a local Mazda dealer and they are unfamiliar with the issue. Per customer reports, the issue is related to a faulty sensor on the battery. To reproduce the issue: 1) put car in park 2) push power button. Car engine turns off. Battery remains on. The only workaround is to turn the car back on, shift into different gears and turn power off. At some random iteration, it will power the battery off. . Read more...

14 Electrical System problem

Failure Date: 07/06/2021

The ignition does not turn off when pressing start / stop button. So you can't even turn the car off more then 1/2 the time. You have to disconnect the battery.

15 Electrical System problem

Failure Date: 07/01/2021

The auxillary power stays on after car is put into park and the engine is turned off. The car is not registering that it is in park. The auxillary power remains on. It takes several attempts of turning car on and back off again and moving the shifter before the car will turn off completely.

16 Electrical System problem

Failure Date: 06/08/2021

The car will not shut off. If you put it in park and press the start/stop engine button the car radio and accessories are still on. You have to shift gears several times keeping foot on the brake and keep trying until it turns off.

17 Electrical System problem

Failure Date: 05/21/2021

When I put the car in park and push the button to shut it off only the engine shuts down. The auxiliary power (radio, etc) stays on and drains the battery. I have to restart it and drive it around, sometimes many times, before it will finally shut down. I looked online and found tons of complaints with many model years of this car for this same issue. Why is Mazda not doing a recall to fix this known issue?.

18 Electrical System problem

Failure Date: 05/12/2021

Turn the car off--but it does not turn off. I put my foot on the brake and turning it off does not work. I have to shake and move the gear shifter aggressively for it to turn off and moving the car and reversing to get the car to turn off.

19 Electrical System problem

Failure Date: 04/29/2021

The car won't shut off when put on park and the start/stop button gets pushed the problem supposedly lies with a defective shifter position sensor lots of complaints on the internet about this issue Mazda and dealerships are aware of the problem but officially pretend it's not there.

20 Electrical System problem

Failure Date: 02/26/2021

Have had issue for over two years have found over 35 people online with same issue. When putting vehicle in park and turning off vehicle the radio remains on. Happens almost every time. Sometimes if I turn car back on and put shifter in drive then back to park it turns car back off. But everytime my daughters drive my car or valets park the car or I take car to repair shop radio stays on for all of them killing battery. Took my car to autobody shop and explained the hack to keep car from dying. They called said they did diagnostic of electrical system and several electrical problem codes showed up so they convinced me to replace battery. Same error codes after replacing battery. Please create recall on this issue. Definitely a safety issue not knowing if my wife and daughters will be stranded.

21 Electrical System problem

Failure Date: 02/13/2021

When I turn the car off (push button), the car does not completely turn off. The electronics do not shut off with the car and drain the battery leaving you stranded the next time you try to start the car. From what I have discovered, it is the gear shifter/sensor on the transmission. . Read more...

22 Electrical System problem

Failure Date: 02/06/2021

My car has been experiencing an issue with the engine. When I turn the engine off the radio and lights remain on. And, then I have to turn the car back on and move the car from park to drive or reverse and turn the wheel this have to be multiple times sometimes about 10 times to get the car off. It has caused me to run late and a battery replacement. This is huge problem and needs to be recalled and at no charge to the customers and owners of the Mazda.

23 Electrical System problem

Failure Date: 01/01/2021

Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can dangerously leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my Mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. I'm very concerned about a depleted battery, I also contacted cooperate and representative informed my conversation was recorded and will be hopefully looked into but as of yet nothing has been done, rep informed me to contact NHTSA. Gov and here I am. I was surprised of the many consumers on the web having this issue, I had been having numerous battery issues and was replaced. . . This has to be looked into and a recall be instituted ASAP. A vehicle not shutting off resulting in a depleted battery then being stranded is very concerning, worrisome and dangerous if there's no help around.

24 Electrical System problem

Failure Date: 01/01/2021

The contact owns a 2014 Mazda cx5. The contact stated that while the vehicle was in park, the vehicle failed to turn off. The contact continuously pressed the start button and brake pedal. There were no warning indicator lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was unknown.

25 Electrical System problem

Failure Date: 09/09/2020

When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I have to start the engine and turn it off multiple times (sometimes 20+ times) to completely shut everything off. Mazda recognizes this is a very common problem, but won't do a recall on it.

26 Electrical System problem

Failure Date: 05/04/2020

The vehicle fails to turn off auxiliary power when the engine is disengaged after vehicle is in park. This prevents the vehicle from locking and results in a drained battery.

27 Electrical System problem

Failure Date: 02/24/2020

2014 Mazda Cx-5. I tour the car in park and turn it off. The car does not turn off. I turn the engine back on, put in reverse, put it back in park and try again. I turn off bluetooth, all audio, and make sure all the doors are closed. Sometimes it takes up to 8 or 9 tries before the �accessories� in the car shut down. This has been happening for weeks now. Now my bluetooth is not connecting.

28 Electrical System problem

Failure Date: 01/01/2020

When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I've found that, while in park, I need to pull the gearshift hard towards the steering wheel for the car to "register" that I'm actually in park. I've read online that Mazda recognizes this is a very common problem, but won't do a recall on it. This issue has been happening for well over a year now. I'm adding an arbitrary date below.

29 Electrical System problem

Failure Date: 12/09/2019

A sensor that communicates what gear the vehicle is in is faulty. The vehicle therefore will not turn off completely. The sensor does not recognize that the vehicle is in park. The auxiliary panel remains on, and the vehicle battery will drain. Repeated restating and shifting in and out of gear will finally get the vehicle turned off. This process sometimes takes several minutes. This issue could easily leave the driver stranded with a dead battery if they are unable to get the vehicle turned off. The faulty sensor has been confirmed by a mechanic unaffiliated with Mazda.

30 Electrical System problem

Failure Date: 11/28/2019

The dashboard indicators suddenly came on all at once while driving on the highway. After pulling over to the breakdown lane and putting it in parl, the engine would not turn off when pressing the on/off button. After arriving at our destination, we needed several attempts of putting it in drive and back to park before the engine finally shut off. But the dashboard indicators remained on and would not turn off, draining the battery all the way down. The following morning, we had to have the vehicle towed to a nearby Mazda service center.

31 Electrical System problem

Failure Date: 08/12/2019

When I turn off the car it doesn't do it and I can't close the doors I have to turn on and turn off many times until it will work. The main problem is I can't close the doors.

32 Electrical System problem

Failure Date: 07/22/2019

My vehicle electronics does not turn off after the ignition is turn off due to shifter switch - Mazda (kdy0-46-040). Vehicle only has 40k miles and is a concern for not having the vehicle long. It's a safety risk and will lead issues with the transmission in the future.

33 Electrical System problem

Failure Date: 07/08/2019

When turning off the car, it does not recognize that you are in the park position and it does not shut down properly. Accessories such as the radio and displays do not turn off. There are numerous reports online saying this is due to a faulty shifter switch.

34 Electrical System problem

Failure Date: 07/05/2019

When shifting into park, unable to shut off engine as car does not recognize it is in park.

35 Electrical System problem

Failure Date: 07/04/2019

When putting the vehicle in park, the vehicle often does not fully turn off (goes into accessory mode). It seems to be a shifter issue, or it does not know it's in park. . Read more...



Safety Ratings of CX-5 Cars
Fuel Economy of CX-5 Vehicles
CX-5 Service Bulletins