general problems of the 2014 Mazda CX-5 - part 2

103 problems related to electrical system have been reported for the 2014 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Mazda CX-5 based on all problems reported for the 2014 CX-5.

36 Electrical System problem

Failure Date: 07/03/2019

Faulty (defective) shifter switch (part# kdyo-46-040. ) prohibits the car from turning off reliably when put "in park. " this needs to be categorized as an official recall.

37 Electrical System problem

Failure Date: 07/01/2019

Tl the contact owns a 2014 Mazda Cx-5. After the engine turned off, the electrical power remained active. In order for the electrical system to turn off, the contact had to press the start button and maneuver the gear shifter numerous times. In addition, the doors failed to lock. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and provided case number: 1-2242523981. The approximate failure mileage was 110,000.

38 Electrical System problem

Failure Date: 07/01/2019

When turning the car off, the engine stops but the car does not completely turn off. I have to put the car in reverse, move it, put it back in park, and try again. It has taken up to 5 times to turn the car off.

39 Electrical System problem

Failure Date: 06/28/2019

Radio will not turn off when the car turns off. Vehicle is in park and after pressing the start/stop button the radio will not turn off. Leaving the radio on drains the battery. If I start the car in put in another gear and back to park and pressing the start/stop button it sometimes turns the radio off and other times it does not. The engine however will turn off. The car is stationary when this happens. I did look online and it happens frequency to Mazda Cx-5 2014 vehicles because there is a video on how to replace the park switch part to correct the issue. Also, the technician at the Mazda dealership where I got the park switch installed commented that he sees a lot of customers with this issue. That is why I think it should be recalled and fixed by Mazda. Thank you.

40 Electrical System problem

Failure Date: 06/20/2019

Car will not turn off.

41 Electrical System problem

Failure Date: 06/11/2019

When the weather is hot, the car won't shut off. This happens mostly on short trips. The engine turns off but the door locks don't function and the radio and other stuff stays on. It can run your battery down which is unsafe, it happens when the car is in park and you push the power button to shut it down. They said I had to agree to $150 for diagnose. They said the shifter has to be replaced for $600. They let the air out of my tires. I had them at 34. They wrote 34 but the light came on to indicate low tire pressure. Three tires had 30 psi and one had 34 psi.

42 Electrical System problem

Failure Date: 06/09/2019

After shifting the gear to park, electrical will not shut off. Formal complaint was made to Mazda, but they will not help. Battery will be drained if not able to shut off.

43 Electrical System problem

Failure Date: 06/01/2019

Tl the contact owns a 2014 Mazda cx5. The contact stated that when the vehicle was turned off and restarted, several electrical components remained functional. The contact stated that the gear shifter was aggressively manipulated before the vehicle would turn on or off. The contact stated that on several occasions, the battery was drained. The battery was replaced. Gerald jones Mazda (4022 washington rd, augusta, GA 30907, (706)862-1793) was contacted and informed of the failure. The contact was informed that a diagnostic test was needed to prove the cause of the failure. The contact was also referred to the NHTSA for assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

44 Electrical System problem

Failure Date: 04/22/2019

Vehicle would not shut off even when in park. Defective shifter module part number kd31-46-100f.

45 Electrical System problem

Failure Date: 04/14/2019

Transmission safety switch which allows recognizes the gear selector switch is in the p position is faulty/defective. Defective switch is a safety concern as will not allow vehicles to completely turn off. Mazda is aware of the problem and has issued a maintenance bulletin on many affected 2013 and 2014 model vehicles. This started happening randomly 3 years ago, but has progressed to 3-4 times per week.

46 Electrical System problem

Failure Date: 04/01/2019

We've had this problem for about 4-months and finally had to take the vehicle to the dealership to be repaired which costed me $340. We had a problem with the push button which starts and turns the car on/off. It will start fine but when you go to turn the car off it kills the engine but the radio and dash lights stay on ? we have to keep starting the car about five times and trying to turn it off before it finally turns off everything completely. This happens every time we get into the vehicle. I'm really shocked that Mazda has not recalled this problem ? the dealership acted like they never seen this problem before ? I have read hundreds of complaints about this problem on NHTSA. Please get them to recall this problem so I can get my money back ! thx you for your help. I do have a copy of the invoice where I had it repaired.

47 Electrical System problem

Failure Date: 03/18/2019

Vehicle won't shut completely off. Infotainment system remains on, doors won't lock and key fobs won't work. All after pressing the start button in order to shut it off.

48 Electrical System problem

Failure Date: 03/12/2019

The bluetooth pandora usb aux cd does not light up on the stereo screen everything else work except all that.

49 Electrical System problem

Failure Date: 02/27/2019

When turning the car off, the car doesn't turn off all the way and drains the battery. . I had to buy a new battery and ended up getting having to have my car towed in. . Read more...

50 Electrical System problem

Failure Date: 02/12/2019

My wife complained about how she tried to accelerate and it didn't work one random time while she was driving. I took it around the neighborhood to test it out. I wasn't even out of my block before the incident happened. I was in the middle of a turn and everything just stopped. I was going less than 10 mph when it happened. Several lights came on on the dashboard. The traction control light, the at light, the tpms light, and the check engine light. Something bad happened and this could have killed someone had it happened on the highway. I turned the car off and on and now only the check engine light is on. I was able to drive it again at that point.

51 Electrical System problem

Failure Date: 02/02/2019

Replaced battery January 29, 2019. Battery not holding a charge it goes completely dead after not driving one day. There is no obvious cause as to why the battery is drained dead no lights on no dash lights no nothing indicating that the battery should go dead . Upon checking the internet there have been many other instances where this problem has also happened with this year make and model. Problem may lie within the Mazda electrical system itself and hard for the manufacture dealer or car owner to identify .

52 Electrical System problem

Failure Date: 02/02/2019

Vehicle sometimes does not completely shut-off when shifting into "park" and pressing 'start/off' button. Accessory functions remain 'on'. Warning light states "please shift into 'park'". Sometimes requires multiple attempts shifting out of and back into 'park' before all systems shutdown when pressing 'start/off' button. Based on numerous other drivers having similar issues, appears to be problem with the shifter switch (part# kdy046040). Very irritating having to deal with this problem. . . Mazda needs to do recall on this, imo!.

53 Electrical System problem

Failure Date: 01/07/2019

When the ignition button is pressed to shut the car off it stops the engine but the radio stays on and the doors cannot be locked. The shifter is in park when this occurs. Forced to leave vehicle unlocked and "on". This happens 3-4 times per week.

54 Electrical System problem

Failure Date: 01/02/2019

There is a faulty sensor issue with Mazda Cx-5 circa 2014 where it doesn't register the car is in park and thus the electronic on/off won't turn the car off properly. It turns the engine off but leaves the rest of the electrical system on and can lead to many dead battery situations. . Read more...

55 Electrical System problem

Failure Date: 12/26/2018

The car will not shut off when you push the button because it does not realize it is in ''park'. The issue is with defective automatic transmission switch. This causes the battery. This has been happening for the past 3 years.

56 Electrical System problem

Failure Date: 12/18/2018

Pressing the push-start button does not shut off vehicle. Car is in park. Have had to walk away with car still "on", draining the battery.

57 Electrical System problem

Failure Date: 10/15/2018

The start/stop button flashes amber instead of green when starting car. Dealer said my batteries in my keyless entry needed to changed which they did and it didn't solve the problem. Someone on a Mazda board said to disconnect the negative side of the battery for just a minute to reset the computer and it will go back to green which I did but they lasts about 3-4 days then you have to do it again. Some sensor must be bad that it doesn't recognize that the keyless entry is in the vehicle or thinks the batteries always need to be changed. Very aggravating to have to keep doing this.

58 Electrical System problem

Failure Date: 09/06/2018

When powering off the car using the push ignition, the electronics stay on.

59 Electrical System problem

Failure Date: 09/05/2018

Vehicle will not shut off completely when the start/off button is pushed. Accessories stay on. I see other complaints regarding this same problem to the shift switch part #kdy0-46-040. Have to jiggle shifter 10 to 15 times to get it to shut off.

60 Electrical System problem

Failure Date: 09/01/2018

Tl- the contact owns a 2014 Mazda Cx-5. The contact stated that while attempting to turn the vehicle off shifter would not immediately change to the park position and the vehicle could not be completely shut off. On several occasions the battery had drained due to the failure. The cause of the failure was not determined. The local dealer was not notified of the failure. The manufacturer was contacted but no assistance was offered. The failure mileage was 75,000. Jft.

61 Electrical System problem

Failure Date: 08/24/2018

My Mazda will not turn off when I put it in park. The engine stops but all my other controls are on. Sometimes it takes me 30-40 minutes to get it to completely shut off.

62 Electrical System problem

Failure Date: 08/05/2018

Vehicle will not shut off completely when placed into park position (an issue with the transmission sensor in the gearbox according to online forums). Problem is when vehicle is stationary. This leads to the battery being drained and needing to be jumped. Forums with hundreds of similar stories where their vehicle will not properly shut off have revealed that there is a part number for the defective switch/sensor (kdy0-46-040). Mazda needs to do the right thing and repair this defective part. For example, no one should have their car parked via valet and discover that their vehicle is dead when they return to it (especially when it is no fault to the valet driver). I have been dealing with this issue for over a year now, enough is enough.

63 Electrical System problem

Failure Date: 07/26/2018

Went in for a service around 55,000 miles and was told that new rear brakes were needed. Got a second opinion and was told that they could go a little longer. Started hearing squeaking, took them back to the mechanic who said they needed replacing. Replaced at 59,000 miles. Went in today 7/26/18 and was told my rear brakes were at 4% and would need replacing by my next visit. This would mean 2 rear brake replacements within 10,000 miles. My front brakes are still fine. I see many complaints about this for the cx 5, there a several tsbs out. Called Mazda who said they weren't aware of this problem and that brakes are considered a normal part of wear and tear. My second issues is that when I put my car in park and attempt to shut if off but it will not power off. This doesn't happen every time, but probably every 4th or 5th time. I read online that it's a transmission sensor issue and that the transmission sensor needs replacing. Both of these issues are very prevalent and I'm hoping there can be a recall on both.

64 Electrical System problem

Failure Date: 07/17/2018

Due to a faulty at position switch (part #kdy0-46-040) in the gearshift, my vehicle will not reliably fully turn off. The issue causes the vehicle to remain in accessory mode until I restart the engine and attempt to turn the vehicle off a sufficient amount of times. This is a danger to drivers since it could leave them stranded with no battery charge if they must restart their vehicle over and over.

65 Electrical System problem

Failure Date: 07/15/2018

When pressing the start/stop button, the ignition often will not turn off. Although the shift lever is in �p� position and the engine shuts off normally, the ignition will stay on (in accessory mode).

66 Electrical System problem

Failure Date: 07/05/2018

For the last few weeks the vehicle will not shut off completely. I have to turn the car on and off several times before it works. Due to this issue I cannot lock the vehicle and it had drained the battery.

67 Electrical System problem

Failure Date: 06/14/2018

When I turn off the car- it says - shift to p- it is already in park and the vehicle will not turn off- the auxiliary stays on- first time this happened, I didn't realize it and came out to a dead battery. Now it happens all the time and I have to keep starting and stopping the car and jiggling the shifter to get it to turn off. Googled the issue and it is a defective shifter switch that Mazda will not recall.

68 Electrical System problem

Failure Date: 06/08/2018

Vehicle will not turn off completely as it should. I am the first owner and problem has been going on for about a month. Engine will shut off but electronics inside of the vehicle will stay on. I checked online to see what it could be but there is no answer various other owners have the same issue.

69 Electrical System problem

Failure Date: 05/06/2018

A few weeks ago my keyless system began malfunctioning. When I push the car off button and go to get out of car a warning beep gets my attention that the dash is still on. The only way I have found to get everything to shut off completely is to restart the car and put it in reverse or drive and I may have to do this several times before everything shuts down.

70 Electrical System problem

Failure Date: 05/03/2018

Will not shut down when ignition is shut off have to make several attemps at reatarting to shut down and remote does not react propperly in opening and closing on going know for 6 months todays date 10-04-18 car is parked.



Safety Ratings of CX-5 Cars
Fuel Economy of CX-5 Vehicles
CX-5 Service Bulletins