general problems of the 2016 Mazda CX-5 - part 2

About 10% of the time, the "walk away" automatic door lock feature fails to work and the vehicle remains unlocked. The issue seems to be that the sensors don't detect that the door(s) has been closed, and the system fails to engage as normally indicated by an audible beep upon door closure. This is not due to the doors not being closed fully. Opening and reclosing any door (sometimes twice) activates the system. Unfortunately we don't always realize that the system didn't function correctly and return to an unlocked car. This has been occurring since the vehicle was purchased, but the dealer couldn't find a problem upon inspection.

Driver side window exploded . I was driving on the highway when I heard a bang like a gunshot and my window went to,pieces.

Less than 1 year vehicle. Had transmission issue. Won't shift into 1st gear from a stop, or reverse. Can be very dangerous at intersections or stop signs. Had to replace transmission.

When reversing out of driveway, going from reverse to drive, the car aggressively goes forward. A jerking forward motion that causes the tires make a brief skid sound. This has happened multiple times.

Purchased new 2016 madacx5 in April 2015. Wife was pulling into the garage and was about stopped when it lunged forward striking the back wall of the garage. Car was moving at less than a mile per hour with her foot on the brake. Damage done to vehicle and garage. Took it to the dealer, who kept the vehicle and drove and monitored it for a week. They found no problem. Mazda told me to return my loaner and pick up my vehicle. I told them it was unsafe. They will give me a deal on a new vehicle. I was outside when my wife entered the garage and witnessed the incident.

2016 with less than 900 miles and a month old. Started to hesitate when placing it in drive (automatic transmission). Made a service appointment and before the appointment I stopped at a light and when I stepped on the accelerator it hesitated for approximately 5 seconds before jumping into gear and all warning lights went off and the car went into limp mode. Dealership said that they are replacing the transmission but that will take a while. They said that the Mazda techs have never seen this before and want to look at my transmission. Did research on the web and found this has happened before.

Bought 2016 Cx-5 mid-sept, then started experiencing 5-second lags after shifting into drive in late Dec (approx 4,000 miles on vehicle). The car would hesitate and jerk, as if it had been in neutral, despite pressing down accelerator gently or fully. On new years' day the car was unreliable from a stop, even after a minute pressing accelerator in drive. 5 warning lights lit up on dash including at, engine, transaxle warning, and emergency, drive acted like neutral, so it was dangerous to cross an intersection after a stop light. Couldn't get above 2000 rpm, and that after a slow ramp-up. Still worked fine in rev which eliminated some possibilities like trans fluid. Check in with the service department of Mazda hamilton imports in NJ 609-587-7600 to find out what they had to replace!.

I have a fully loaded cx5 grand touring 2016 ---which after driving 500 miles, the transmission failed. When putting the gear in drive, the car did not move--and acted as if it was in neutral. After a bit, it would lurch forward into drive--which was scary and dangerous. My experience with the transmission is very similar to other reports on this site and should be investigated. I became stranded in a parking lot until I was able to get the car to move. I had to have it towed from my driveway since it was not safe to drive. A new transmission was ordered from Mazda and installed. I received my vehicle back after 2 weeks. After driving for a week, approximately another 200 miles, I experienced a "creaking" noise when depressing the gas pedal from a parked or stopped position. Now I am being told that the control arm has failed and has been ordered from Mazda. How could all of this be failing on a brand new car? it is very upsetting and preplexing. Please investiage what is going on here--.

The vehicle's air conditioner expansion valve is defective/malfunctioning. While driving the vehicle with the air conditioning operating a loud whooting noise fills the interior of the vehicle. The noise sounds like the siren/hooting sound the police make when they want you to pull over or get out of their way. But the sound is loud and comes from inside the car jarring the driver and passengers. I purchased the car in early 2017 new. I first noticed the ac issue in the summer of 2018. I brought it up to herzog-meir Mazda (where I bought the car) when scheduling an oil change. They said they could not replicate it and so there was nothing they could do. I brought it to them at least 4 times with the same issue. Each time they sent me on my way and said they couldn't replicate it. I brought it up to foothills Mazda in spokane in 2023 and again they said that they couldn't replicate it and sent me on my way. This past August I had to schedule the car for an update covered by a class action lawsuit and had them look at the noise issue again. Prior to scheduling I has research online if others have had the issue and low and behold lots of Mazda owners have. It is a known issue that Mazda has created a "helpline" to deal with it. So I brought it up while scheduling it and asked to make sure they researched the ac expansion valve prior to my appointment (more than a month out). The Mazda lady that scheduled my appointment heard the noise several times with I was idiling the car and finishing scheduling the appointment. The first available appointment wasn't until oct 1st so of course it wasn't hot enough outside to replicate the situation that causes the noise. Again, they charged my the diagnostic fee and sent me on my way. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).