Table 1 shows one common structure related problems of the 2007 Mercedes Benz E350.
Problem Category | Number of Problems |
---|---|
Door problems |
The contact owns a 2007 Mercedes Benz E350. On June 25, 2007, while idling at a red light, the contact's child pulled the handle and opened the rear passenger side door. The dealer stated that the doors do not have a child safety locking mechanism. The current mileage was 1,000 and failure mileage was 600.
I recently purchased a brand new 07 sedan. Please contact me to disclose the automaker. Recently, while at a red light I noticed my 2 year old pulling up the lock nob and then the lever to open the rear door! I immediately stopped to engage the child proof lock on the rear door and could not find the lever. I called the dealer and then spoke with 3 sales people, 3 service people including service managers etc etc . . . At 2 dealerships. They all told me different stories. 1) of course it has the feature. 2) we just have to find out how to activate it. Et etc etc. . All were eventually shocked to find out that the car did not have it!!!! I called the us headquarters for the manufacturer and they tell me that they don't have such a feature and have never had it in any of their cars. . ! and I should discipline my child better. Why are the dealerships than not aware of this and I actually had 2 service tech's look for the function all over my car the other day. I have a car that I cannot use to transport my children because of a fear they will open the rear door jump or cause a major accident on the road. . . . This automaker should not be selling automobiles in this or any other country without having a feature that all other car makers have. I need your help to notify other parents and any other groups of this important information. The dealership would not take the car back and I am now using my wife's care solely for transporting my children and my brand new car is in the garage most of the time!!?.