Seats Problems of Mercedes Benz E350 - part 1

2008 mercedese350 (w211) driver’s seat heater, ~11:48am location: lidl parking lot, 2017 st. Joseph’s dr. , bowie/upper marlboro, MD while I was sitting in the driver’s seat with my back fully against it, the seat heater burned through the leather on the left side of the seat. The cabin immediately filled with smoke. The burning stopped only after I turned off the seat?heater button. I was inside the vehicle during the failure, and the situation created a direct fire hazard; the seat could have ignited, and I could have caught fire. I don’t know if the passenger seat heater is also affected, so passengers cannot safely use their seat warmer. No warning lamps, messages, or symptoms pre failure. Evidence available: video/photo of the aftermath (burned seat left?side damage), the vehicle and damaged seat are available for inspection. Smoke in video/photo. Has the problem been reproduced or confirmed?: I’ve not attempted to reproduce the problem for safety reasons, and it has not yet been confirmed by a dealer or independent service center. However, publicly available information shows mercedes previously settled a $54 million class action for the same seat?heater defect in model years prior to 2008. My 2008 model was not included despite experiencing the same dangerous failure. Mercedes is aware this is a known issue. Has the vehicle been inspected?: a dealership inspection at mercedes?benz of alexandria scheduled 12/23/23 at 11:00 a. M. Warning lamps or prior symptoms: none. Safety risk summary: this defect created immediate danger to my safety. The heater burned through the seat while I was sitting in it, filling cabin with smoke and creating a risk of burn injury and the possibility that I could have caught fire. The defect may also endanger passengers if both seats are affected. Broader concern: prevent others from experiencing defect, causing serious injury/vehicle fire. Limits safe use of vehicle for self and passengers. Plus mercedes is aware. Can’t upload video.

See all problems of the 2008 Mercedes Benz E350 🔎.

Passenger seat capacity sensor fault. Will not activate passenger side air bag. Checked with obd scanner.

See all problems of the 2016 Mercedes Benz E350 🔎.

Air bag notice on monitor, passenger front seat locked in forward position up to the dashboard. .

See all problems of the 2012 Mercedes Benz E350 🔎.

1. Brake lines corroded and broke. I see there were numerous reports sent to you and nothing was done. 2. Both driver and passenger seat broke in the same spot. . . Mercedes recognized the issue in their internal bulletins. Nothing was done 3. Both rear springs broke on their own. No accident. Car was really unstable in highway speeds.

See all problems of the 2013 Mercedes Benz E350 🔎.

Fuel system gasoline smell of gas and the threading in the crease of seats coming apart . . I noticed that some of the E350 2014 has the fuel systems gasoline problem … all of the E350 are having this fuel gasoline problem.

See all problems of the 2014 Mercedes Benz E350 🔎.

I am writing in regards to the 5 vehicle recalls that were for the make, and model of my car that is showing as having no recalls for. The recalls involved air bags, air bag software, fuel filter flange, and I am also wondering with the driver headrest deployment module if that is associated with an airbag module; as when I had purchased the vehicle I had found out that both my airbag modules had malfunctioned with showing the srs lights on the dash. I was told that mercedes of sarasota, FL had replaced the passenger airbag module by mercedes of south orlando. When asked for a printout verification of this repair showing to be completed; they said they couldn’t provide me with this information. As proof of the service to being completed could not be provided. I had tken my car to their to have them look into this, and the tpms sensors showing malfunctioned; communication error message, and they couldn’t figure out what the problem was causing this. I had to take my car to an auto electrician to find out the problem; that I had found out that a 100 amp fusible link had blown, causing all those problems with also the roof wasn’t working. Along with I was smelling fuel. I found out about the recall for these items after getting them repaired out of pocket by the auto electrician mike from peak audio, and electric, and as to the fuel filter flange I had to pay like $1,200 to replace as they had replaced the fuel level sending unit that include the fuel filter flange. I would like refun; still have the headrest driver side that needs to be replaced. I found out that their is an recall for this make, and model of car that had said the air bag deployment software was under recall for those vehicles; which I believe could have triggered the deployment of the head rest while I was driving; as if I had been near a car; I could have been involved in an accident. I think that this should have an open ticket for repair placed on all 2012 mercedes E350 cabriolet blue efficiency.

The car was parked in the driveway outside. In the am when getting into the car I saw that the drivers head-rest had engaged by itself during the day. There was no airbag only pieces of plastic and springs on the seat. The headrest was just hanging there and in no way could be reset. Car was taken to the dealer for repair. Extended warranty would not cover it stating airbag issue even though the headrest has no airbag. Dealer is repairing the headrest - total cost $1,800. Mercedes also does no want to cover it since the auto is a 2012. The problem was reported to mercedes and they stated that there was no recall on the item. And that is it. Spoke to dealer who indicated that they have seen this problem before but not widespread. And that is it!! mercedes quality is one to be desired.

I switched on driver seat heater. Less than one minute later I noticed smoke and discovered a hole burned through seat and my jacket.

The driver side seat warmer melted through the leather seat and burnt a hole in my sweater the seat could have got on fire we took the car to Mercedes Benz of lynnwood where our service advisor, john mcdonald took pictures to send to mbenz USA the display panel did not show any error messages or error codes.

The chrome handle on my driver's seat is peeling off and very sharp. It cut my inner wrist really bad last week. I searched online and found many people having the same issues. I was quoted at around $400 to fix this one little handle and I don't have that amount of money right now. This is serious danger and needs to be fixed immediately and it scares me to think of doing it again and cutting into the artery or nerves in that area of my wrist. 1) yes, you can inspect it or I can send pictures in. 2) the risk it puts on me is cutting my wrist and/or hand, infection, stitches, pain, not being able to work, nerve damage, medical bills, etc 3) there are many accounts online of people experiencing this same problem. I'm surprised someone hasn't gotten seriously hurt from it already. 4) it has been inspected by a service and repair center that immediately told me to be very careful due to the high possibility of cutting me 5) no warning lamps or messages.

I was pulling up the passenger seat to put something in the backseat of my parked car. The headrest unexpectedly deployed and a small plastic piece broke off. Now I am fearful this could happen when driving the car, potentially harming myself or others. A witness saw what happened. There was no warning.

See all problems of the 2011 Mercedes Benz E350 🔎.

I drove a short distance and started to smell burning, and saw some smoke in the cabin. I immediately pulled over and shut down the car. I called my husband and when he arrived we discovered that my driver's seat back had burned through from the seat heater. Luckily I was not injured and the burning did not spread, I assume because I was able to stop quickly and get out.

What component or system failed or malfunctioned, and is it available for inspection upon request? the back of the driver seat failed due to my car being rear ended. How was your safety or the safety of others put at risk? unable to sit looking straight forward when driving. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. By Mercedes Benz dealer fletcher jones of newport beach, CA. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have reported the problem to my auto insurance CO. : aaa. Aaa said they need to send their own appraiser to confirm the finding of the Mercedes Benz dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? none. My auto was rear ended on 3-22-21. Immediately, the problem was reported to aaa. Prior to 3-22-21, my auto was with my regular repair shop for regular oil changes and nothing was reported was wrong with the driver seat. I waiting for aaa decision in order to do repairs. I have three emails from mercedes dealer and from aaa auto insurance. I could not figure out to forward them to you.

Hey I have 2014 mercedes E350 with 57k on it. Driver seat has a tear after taking to the mb dealership and was told that it is a common problem and my 7 speed transmission has kinda of a slip in 3 and 4 gear also took to my dealership and was told there is nothing wrong did more research and found out that its also a common problem.

The car will sometimes think there is someone riding in the passenger seat when no one is there. It causes the seatbelt light and the warning beeps to occur. Its a safety hazard because its a distraction while driving and it would set off the airbags for that side of the vehicle if anything is to happen.

See all problems of the 2005 Mercedes Benz E350 🔎.

Seat toor cost 850 to get repaired 1500 for a key plus programming so reficulas.

Drivers seat cushion threads torn at center seam.

Driver heated seat burst into a fire with heat seat warmer on.

See all problems of the 2009 Mercedes Benz E350 🔎.

The driver seat plastic/chrome handle. Is separating from the plastic the chrome has become a sharp piece of metal. When I reached in the car it caused a 2. 5 inch laceration on my forearm, had to have seven stitches, antibiotics and a tetanus shot.

Driver's heated seat burning?!? I've owned this vehicle since late may of '18. On tues. 11/06/18 after work, I started the car and began driving home. Turned on the heat and the driver's heated seat (it's 30 degrees and snowing here in mn). I take-off and not a minute later I smell what seems to be an electrical fire/smoke. There was likely even a whiff of smoke present. Thankfully I immediately figured it was unfortunately coming from my car and that the heated seat was likely the culprit. Turned it off, pulled over and noticed the pics attached (burned hole in lower right of seat if looking at it head-on). There was the mb-tex crack there prior. Now, I won't (unfortunately) be using my heated seat anytime soon, but my question is, what now? the wife uses her side all the time, never noticed any issues. Pretty scary/surprising and disappointing all at once.

Seats torn in seam for a while . Started with a small crack and eventually grew over years . Mercedes needs to do better , this seams to be common with your cars.

See all problems of the 2010 Mercedes Benz E350 🔎.

2012 Mercedes Benz E350. Consumer writes in regards to electric wiring in seats. The consumer stated the stitching on front seat was disintegrated and the seat was coming apart. The dealer offered to replace the seats on a goodwill basis, but the consumer would have to pay the labor cost. The consumer believed this was unreasonable.

Hello, I am writing in concerns for my air bag safety issues. My light have been on stating that there is a issue with the front left panel airbag and I inform NY dealership of the letter I received and I was told that I need more information in order for them to cover the cost to repair. Please advise. Also my front drivers seat keep cracking. I have had the splits repaired twice and now others have appeared.

The mb-tex upholstery has a 10 inch tear along the "seam" of the upholstery on the driver's seat near the center of the seat. On further research, this is an extremely common problem related to mercedes with mb-tex (not simply this year and model).

I turned on the heated seats in my car and a strange burning smell filled the car. I immediately turned them off. When I got home and took my coat off there was a large burn whole on the back of my coat. I went and checked the seats and there was a large whole burned thru the seat in the same area as my coat was. I was in motion when this happened.

See all problems of the 2007 Mercedes Benz E350 🔎.

At 5 years my front heated seats stopped working and the drivers seat ripped across where I thought there was a seam. After researching other 2010 E350's with mb tech seats, they all appear to have the same problems. I have contacted mbusa many times in the past 3 years and have received no answer or solution. If you also look at ads of these vehicles for sale by owner, you will see the same issue. The only people who drive this car are; me and I'm 135lbs and my mother 93lbs, so we are not over weight and putting extra stress on the seats. This car has been well maintained and has always been garaged. When parked in a lot for shopping, shades on the windows are always used. I can provide photos, but not from the computer I'm using.

As driving noticed strong smell of smoke. Then noticed smoke coming from left side drivers seat. As I pulled over hole burned in seat and sparks and flames poured out from burning hole in seat.

I am a disabled veteran and on April 30, 2015 my car smelled like gas. Mercedes benz USA said to take it to nearest dealer atlanta classic cars in gwinnett county, GA. The problem: leaking fuel tank, it took 120 days to replace the tank. The car still smells like gas, the dealership recommended replace the seat cushions, and the felt. Both are wet from gas, and has gas vapors on it. The technician showed me how to lift up the seats, and I took pictures of the wet seat cushions, and the wet felt. The dealership wants to charge me $565. 00. My complaint is that I should not have to pay for a problem that I did not cause; this was caused by a leaking fuel tank. My throat burns from the gas smells, my eyes water, and I'm getting headaches. Part of my disability is asthma and the fumes in this car exacerbates the asthma. I called Mercedes Benz USA and they said unfortunately they covered just the part! this is horrible, and dangerous to ride around with wet seat cushions with gas on them. I cant believe mercedes is not standing behind their product. This is a firetrap and they should be responsible for replacing the seat cushions and felt at no cost to me the consumer!.

See all problems of the 2006 Mercedes Benz E350 🔎.

The stitch seam of the "mb texture" of the driver's seat spontaneously burst upon my entering and sitting in the vehicle. The driver's door lock freezes and has not been operable via the key remote since then.

The contact owns a 2014 Mercedes Benz E350. The contact stated that while the vehicle was parked, the head rest deployed without warning. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 674.

The contact owns a 2007 mercedes- benz e-350. The contact stated that while driving approximately 20 mph, the driver's seat caught fire and a hold was burned in the seat. The contact was not injured. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 47,000.

I have had multiple problems with my vehicle, mainly with suspension and with the fuel system. I had them replace the fuel system in 3/13 and once again I am having problems with leakage in the fuel system.

Tl - the contact owns a 2008 Mercedes Benz E350. The contact stated that the driver side seat warmer burned through the seat and the contacts clothes without any warnings. The vehicle was taken to the dealer. The technician diagnosed and replaced the seat warmers. A couple of years later, the failure recurred and the seat caught fire. The contact sustained toxic lung injuries due to smoke inhalation which required medical attention. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000. Pm.

The interior dash vents (shiny items) are reflected unto the side mirrors making it dangerous when changing lanes because one cannot be sure what one is seeing in those lanes because the reflection is very pronounce. These vents and other dash items are also reflected on the windshield, almost like an obstruction when one is driving. In addition, the adjustable front seats, are so uncomfortable that one is constantly adjusting the seat setting while driving. These issues can cause quite a distraction and are obviously dangerous. When we reported these items to the dealership, mbcharlotte, and mbusa, they took no action. If there was ever an accident with this vehicle, and the cause and effect was related to these issues as contributing factors, how can one ever prove that they caused the accident or contributed to the cause. One would need a whole lot of experts to show that the manufacturer build in the problem by not addressing it, or testing for the effect that these issues cause the driver('s). One of the dealers product expert, solution to the reflection problem was to roll down the windows when driving to get rid of the reflections. The individual who sold us the car, [xxx], tells me, now, that he notices this reflection on all these cars. The dealership is indifferent about these items brought to their attention. Even though they, in our eyes, are safety issues. Hopefully NHTSA can look into this and can do something to resolve it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2008 Mercedes Benz E350. The contact stated that the driver side heated seat failed and overheated. The seat burned the contact through his shirt and belt. The contact stated that he smelled smoke and had to open the windows because the smoke had become overpowering. He then powered the heated seats off before it could cause a fire. Neither the dealer nor the manufacturer was notified. The failure mileage was 51,000.