84 problems related to air bag have been reported for the 2013 Mercedes Benz GLK350. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mercedes Benz GLK350 based on all problems reported for the 2013 GLK350.
Recall 19v-868 | VIN: [xxx] | case #: [xxx] vehicle: 2013 mercedes-benz Glk350 (x204) description of safety problem: this complaint concerns a failure to adequately remedy NHTSA recall 19v-868. Since [xxx], my vehicle has been grounded at mercedes-benz of westmont. The dealer performed the recall out of sequence, ignored documented circuit faults, and refused mandatory xentry commissioning and scn normalization, leaving the srs system inoperative and uncertified. Nhtsa records (ex b-27) confirm the recall remains "incomplete. " manufacturer abandonment of safety oversight: on Feb 26, 2026, an mbusa executive referral manager (case #[xxx]) stated by phone he would not read my 61-page safety complaint and classified the failure to verify the recall as a "dealer issue" due to franchise laws. Only 28 minutes after admitting he would not read the file, he sent an email falsely claiming he had "reviewed the documentation" and closed the case. By refusing to audit a documented failure to certify a safety repair, mbusa is in active violation of its duty to ensure recall completion under 49 u. S. C. § 30120. Coercive safety threat (49 u. S. C. § 30122): service manager blake farmer and advisor harry arroyo explicitly threatened to remove the new airbag and reinstall the original defective recalled inflator (ex b-6) during a billing dispute. This is a direct violation of 49 u. S. C. § 30122, which prohibits a dealer from knowingly making a safety system inoperative. Dealer negligence & additional risks: dealer negligence regarding part #204-440-68-41 (ex b-17, b-26) caused a 5-day delay, resulting in a nationwide backorder. Furthermore, technician video (ex b-10) shows an active oil leak (code p2610-29), a fire/stalling hazard per mbusa TSB li05. 20-p-067123 that the dealer refused to diagnose. Attached: 61-page filing with 28 exhibits and 3 notarized affidavits. The 60-day federal deadline is April 4, 2026. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Passenger head restraint exploded no accident no bump nothing !!! the car had just been in for service 2 months ago I have video saying excellent condition. . 11,500 miles only . . I went to mercedes they are charging me $900. 00 for new headrest they said plastic parts broke cannot fix :(.
The contact owns a 2013 mercedes-benz Glk350. The contact stated while driving approximately 25 mph, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
Out of no where when I cranked my car the airbag light came on in my car. I took it to have a diagnostic test done and the report shows short circuit at steering gear and driver air bag squib. When I look up my make and model a previous recall for driver airbag comes up, but it's not assigned to my specific VIN. Also, there was a previous recall for the steering gear bolts on my make and model but it also was not assigned to my VIN. No one at mercedes will help me! they state no one has the ability to assign recalls to a specific VIN if it was missed in error. My vehicle currently has no airbags cause the system has disabled itself to prevent possible deploy malfunction. Can you please help me. Thank you.
Unknown - a light has come on stating the driver airbag is not functional. I am fearful of driving my vehicle worried that if I am in an accident the airbag will not protect me. I have never been in an accident in this vehicle and have maintained it promptly on all services and maintenance. I have always valued the mercedes brand this is my 3rd vehicle and I am saddened that this has happened.
According to takata, in the event of an inflator explosion metal fragments could pass though the air bag cushion material, which mayores últ in injury or death to vehicle occupants.
Airbag no working desactiv.
Recall notice on takata passenger air bag dated February 2018. Still no repair available. Manufacturer has failed to remedy this safety recall in a timely. Date response to "when did this happen?' is date this report is being filed.
Tl- the contact owns a 2013 Mercedes Benz glk 350. The contact received notification of NHTSA campaign number: 19v010000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes Benz of fairfield dealer, (165 commerce dr, fairfield, CT 06825,(203) 583-4467) and was informed there was no resolution to the problem. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. Aw.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received a recall notice per an unknown recall regarding the air bags; however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified. The contact had not experienced a failure. The VIN was unknown.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of temecula (40910 temecula center dr, temecula, CA 92591, (951) 216-7800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). After contacting mercedes-benz of catonsville (6631 baltimore national pike, catonsville, MD) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall parts are not in and have been waiting over a year. My wife and I are very concerned on safety and resale value of the car. My wheel covers are also rusting and I was promised replacements for it.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
Takata recall nothing happened (thankfully!) with the airbag. But I was looking to resell and saw in the kelly blue book that there are multiple recalls associated with the make and model. Also this car has always quietly whistled around 1500 rpms, especially when 1500 rpms is sustained. Never been able to make it go away.
There's no fix for my car air bags. Why? what good is recall if merz won't fix it.
It has been on recall since jaseem to be availablenuary 2019, which is almost an entire year. They don't seem to be able to issue the parts or airbags in a timely matter. The recall statis recall incomplete, remedy not yet available. . There are times when im driving wirh a passenger in the front that a message comes on due to the passangers saftey. I don't recall the exact wording. It doesn't come on all the time, just on occasion when someone is sitting in the front passengers seat. No matter the speed. There is no 1 date of I can put below so im ptiing in 4/1/2019 and after.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of fort washington (404 pennsylvania Ave, fort washington, PA 19034, (215) 646-7700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of denver (940 s colorado blvd, denver, CO 80246, (303) 953-4581) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact stated that the dealer exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2019. Tysinger mercedes-benz (2712 magruder boulevard, hampton, va 23666, (757) 865-8000) was contacted and stated that the part was on backorder. The manufacturer was contacted and stated that they were not concerned because there had not been any air bag incidents. The contact had not experienced a failure. The VIN was invalid.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Iautohaus (1876 e broadway rd, tempe, az 85282, (480) 317-0777) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
I was notified in February of 2019 of an air bag recall for my glk 350. Almost a year later, mercedes dealer still cannot tell me when this will be fixed. I am driving around with a ticking time-bomb for an air bag and mercedes doesn't seem to care. This is unacceptable. Someone should be holding them accountable.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of massapequa (101 sunrise hwy, amityville, NY 11701, (631) 213-2023) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. Remedy still not available by manufacturer and it has been 4 months since the recall!!.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of manufacturer recall number: 2019010001 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame, indicating that the part may become available in mid may 2020. Mercedes-benz of new london (488 colman st, new london, CT 06320, (860) 447-3361) was unable to determine when they could service the vehicle and did not offer loaner vehicle. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bag) however, the part to do the recall repair was unavailable. The vehicle was taken to Mercedes Benz of indianapolis (3900 e 96th st, indianapolis, in 46240; (317) 580-6800) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2013 Mercedes Benz glk 350. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the airbag recall. The part were unavailable.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called new country mercedes-benz (1 weston st, hartford, CT 06120, (860) 278-2000) and mercedes-benz of north haven (620 washington Ave, north haven, CT 06473, (203) 239-1313) and was informed that parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact called mercedes-benz of the woodlands at 936-206-7500 (located at 16917 I-45, the woodlands, TX 77385) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
It has been on recall since January 2019, which is almost an entie year. They don't seem to be able to issue parts or airbags in a timely matter. There are times when im driving with a passanger that a message comes on due to the passengers saftey. I don't recall the exact wording bu it comes on, on occasion and not every time someone is sitting in the front passengers seat. There is no 1 date I can put below.
Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of wilsonville (25035 sw parkway Ave, wilsonville, or 97070) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. VIN tool confirms parts not available.
"takata recall" I have a vehicle on the recall list and every time I ask for my vehicle to be fixed the mercedes dealer says they don't have the parts. This has gone on for well over a year. What can be done?.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of oakland at (510) 832-6030 (located at 2915 broadway, oakland, CA 94611) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes Benz of jackson at (601) 956-4211 (located at 455 steed rd, ridgeland, ms 39157) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of delray (1001 linton blvd, delray beach, FL 33444, (561) 291-6095) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.