general problems of the 2013 Mercedes Benz GLK350 - part 2

84 problems related to air bag have been reported for the 2013 Mercedes Benz GLK350. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mercedes Benz GLK350 based on all problems reported for the 2013 GLK350.

36 Air Bag problem

Failure Date: 05/10/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called VIN devers autohaus of sylvania (located at 5570 monroe st, driveway 1, sylvania, OH 43560, (888) 847-9535) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

37 Air Bag problem

Failure Date: 04/10/2018

My safety recall is still not done yet or is not being done in a timely manner and it's a danger to me and my family.

38 Air Bag problem

Failure Date: 04/04/2018

Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of laguna niguel at (949) 416-2438 (located at 1 star dr. , laguna niguel, CA 92677) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

39 Air Bag problem

Failure Date: 04/02/2018

Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (mercedes-benz of billings, 3045 king Ave w, billings, mt 59102) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

40 Air Bag problem

Failure Date: 03/18/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact stated that NHTSA campaign number: 18v043000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in March of 2018. Mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, FL 33409) stated that the contact needed to call the manufacturer because they were unable to disclose any information regarding the recall. The manufacturer was contacted and stated that the parts were not available, but the vehicle was safe to drive. The contact had not experienced a failure. VIN tool confirms parts not available.

41 Air Bag problem

Failure Date: 03/12/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (autohaus of sylvania, 5570 monroe st, sylvania, OH 43560) confirmed parts were not available to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

42 Air Bag problem

Failure Date: 03/10/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of paramus (located at 755 NJ-17, paramus, NJ 07652, (201) 977-6365) was called and confirmed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

43 Air Bag problem

Failure Date: 03/09/2018

April 2013 I purchased a 2013 glk 350 Mercedes Benz. February 2016 ntsha issued a recall for my VIN number. Mercedes benz the manufacturer nor rbm mercedesdealership of alpharetta,georgia never notidfied me. I was totally unaware. January 8, 2018 I saw a mercedes airbag recall. I next day I spoke to rbm mercedes mr. Smith and he said he did not know. The same day, January 9, 2018 mr. Denton, maintenance texted me to tell me that he checked with my VIN number and my car did not have an open airbag recall. This was not true. March 9, 2018 mercedes manufacturer sent me a "recall letter" for the first time. I googled ntsha website and keyed in my VIN and a recall was issued in 2016 and again March 2018. I contacted the rbm mercedes dealership mr. Smith, mr. Beecham, mr. Leavy, mr. Haywood, and (mr. Denton;non-responsive) I requested a free loaner and I don't feel safe riding in my car. This is my only car. My request for a loaner was denied and was told by mr. Beecham that only the manufacturer can give me a loaner. Mr. Smith said borrow someone's car. Mr. Haywood said that he emphathize with me but the is still safe. It might be 2019 before my car get fixed. I am riding in an unsafe vehicle waiting for something to happen to me and my family. Mercedes need to provide a free loaner. Dp.

44 Air Bag problem

Failure Date: 03/06/2018

~tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of huntsville, alabama was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

45 Air Bag problem

Failure Date: 03/05/2018

I have received several notices in regards to replacing this passenger airbag and they keep telling me that this part is still not available.

46 Air Bag problem

Failure Date: 03/03/2018

Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz south bay (3311 pacific coast hwy, torrance, CA 90505, (310) 513-5300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

47 Air Bag problem

Failure Date: 03/01/2018

Takata airbag: I received my recall notice (dated simply " February 2018") from mercedes first week of March 2018. Since then I have repeatedly contacted mercedes corporate, both here and in germany, and keep getting the run-around. They are telling me that I "may" get my airbag replaced in March 2019. This is unacceptable. I reside in very hot & humid south florida and my vehicle is over 5 years old. It is my understanding that NHTSA instructed the manufacturers to make older vehicles and those in hot & humid areas a priority. Well, they are not doing so as I have several friends that have far newer models and that live in cooler regions and their airbags have already been replaced. I am paying a monthly payment for a vehicle that is currently parked as I am afraid to drive it. They also refused to provide me a loaner vehicle. If I can't get this resolved I will be forced to file a private lawsuit as they are clearly not following NHTSA guidelines in regard to this recall. Any assistance you can provide is greatly appreciated.

48 Air Bag problem

Failure Date: 02/28/2018

Manufacturer is stating repair to a potentially deadly airbag will take till June 2019 to repair which far exceeds a reasonable amount of time. This car is driven everyday and Mercedes Benz should have an interim fix to prevent injuries, even death to passengers in this vehicle. I feel as though I'm driving this car with a loaded gun to my head.

49 Air Bag problem

Failure Date: 02/15/2018

Tl- the contact owns a 2013 Mercedes Benz Glk350. The contact received a notification in the mail for a recall under NHTSA recall number :18v043000(air bags). The contact spoke with mercedes-benz of novi 39500 grand river Ave, novi, mi 48375 where he was informed that the part are not available for the recall. The manufacturer had not been notified of the recall. A failure had not occurred on the vehicle. The VIN tool confirms that parts not available. Jo.

50 Air Bag problem

Failure Date: 02/15/2018

Tl the contact owns a 2013 mercedes-benz Glk350. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mercedes-benz of dothan (2309 ross clark cir, dothan, al 36301) and was informed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

51 Air Bag problem

Failure Date: 02/14/2018

Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of coconut creek (located at 4250 FL-7, coconut creek, FL 33073, (954) 406-1167) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

52 Air Bag problem

Failure Date: 02/13/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of south orlando at (888) 398-3936 (located at 4301 millenia blvd, orlando, FL 32839) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

53 Air Bag problem

Failure Date: 02/07/2018

Tl- takata recall. The contact owns a 2013 Mercedes Benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that he received an email notification and was informed part was available for the repair and was to schedule an appointment. The contact called Mercedes Benz of shrewsbury dealer to schedule an appointment (760 boston turnpike, shrewsbury, MA 01545, (508) 581-5600) and was informed part was not available. The contact was not happy with the dealer because he's handicap and wanted the vehicle to be repaired. The manufacturer was made aware of the issue and informed the contact that he was not in one of the hot zone and did not assist. The contact had not experienced a failure. VIN tool confirms part not available. Aw.

54 Air Bag problem

Failure Date: 02/05/2018

Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of north orlando (1100 rinehart rd, sanford, FL 32771) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

55 Air Bag problem

Failure Date: 02/03/2018

Not driving car ! not safe ! mercedes taking too long for recall repairs to.

56 Air Bag problem

Failure Date: 02/02/2018

Takata recall. Recall notice issued in Feb. 2018. Have called repeatedly and told parts are not available. Called takata hotline 1-877-496-3691 today and was told estimate is for delivery March 2019. Was also told there has never been a problem with these airbags in a mercedes. Waiting over one year to correct this probem cannot be construed as "reasonable" under anybody's interpretation.

57 Air Bag problem

Failure Date: 02/01/2018

Takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that mercedes-benz of orange park (located at 7018 blanding blvd, jacksonville, FL 32244, (904) 777-5900) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

58 Air Bag problem

Failure Date: 02/01/2018

Tl the contact owns a 2013 mercedes-benz Glk350w4. The contact received notification of NHTSA campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of sacramento (1810 howe Ave, sacramento, CA 95825, (888) 479-0451) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

59 Air Bag problem

Failure Date: 02/01/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rbm of alpharetta (345 mcfarland pkwy, alpharetta, GA 30004, (678) 637-2333) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

60 Air Bag problem

Failure Date: 02/01/2018

Tl the contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pompano beach mercedes-benz in pompano beach, florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

61 Air Bag problem

Failure Date: 02/01/2018

Tl-the contact owns 2013 Mercedes Benz Glk350. The contact received notification of NHTSA campaign number: 18v403000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fletcher jones mercedes of newport beach, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Ad.

62 Air Bag problem

Failure Date: 02/01/2018

Tl- the contact owns a 2013 mercedes-benz Glk350w2. The contact received a recall notice NHTSA campaign number: 18v043(air bags). When the contact received the recall notice, she called mercedes-benz of henderson 925 auto show dr, henderson, nv 89014 (702) 485-3000 where she was informed that the parts were unavailable. The contact spoke with a manufacturer and was informed that he vehicle was safe to drive as long as she avoids getting into an accident. She was also given the same information that the dealer had given her stating that the parts were unavailable. The contact was informed that she would receive another letter once the parts were made available. A failure had yet to occur on the vehicle, the VIN tool showed that the parts remain unavailable. Jo.

63 Air Bag problem

Failure Date: 02/01/2018

Takata recall: I received a safety recall notice in February 2018 from Mercedes Benz. I contacted Mercedes Benz several times after receiving the notice and was told the parts would be available at the end of June 2018. On July 5th I contacted Mercedes Benz once again and was told my vehicle will not get repaired until March 2019. Additionally, I spoke with a NHTSA rep on July 5th as well, and was told the government gave the company until sept 2018 to have the parts available for my vehicle. Mercedes benz is unable to remedy the situation within a reasonable amount of time. I need the assistance of the u. S. Government to resolve this situation. Thank you.

64 Air Bag problem

Failure Date: 02/01/2018

Takata airbag recall -got letter Feb 2018 to replacement. In touch with local mercedes no replacement yet. Local shop states I need another letter for replacement from the airbag company. It been two years since I bought the car. Need action to get replacement.

65 Air Bag problem

Failure Date: 01/22/2018

Tl-the contact owns a 2013 Mercedes Benz glk 350. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags ) and stated that the manufacturer had exceeded the reasonable amount of time to repair the vehicle. The dealer simonson Mercedes Benz at 1626 wilshire boulevard santa monica California 90403 confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Bp.

66 Air Bag problem

Failure Date: 01/16/2018

Takata recall, they still have not replaced the part. When I bought the car they said there was no recalls on it. Then I get letter in the mail it has a recall for tye air bags. If I had known at the time when buying the vehicle when I asked was there any recalls, I would not have bought the vehicle. It's not safe knowing theres a recall for the airbag and they have not replaced it.

67 Air Bag problem

Failure Date: 01/11/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350w4. The contact received a recall notice for NHTSA campaign number: 18v043000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the repair. Mercedes-benz of fresno (7055 n palm Ave, fresno, CA 93650, (559) 438-0300) stated that the parts were not available. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

68 Air Bag problem

Failure Date: 01/10/2018

Takata recall!! per my VIN #, my 2013 Mercedes Benz glk 350 has been recalled effective Jan 10 2018. Sixty days have passed and not only is there no remedy available, but I have not even been notified. I found out when I tried to trade my car in for a new car. I have moved to montana from California and need a awd car. My current car is proving dangerous to drive. I cannot sell it!!!! it is a danger for me to drive and I cannot get rid of it. Please help me get it fixed or have mercedes take it back in trade. Recall number: 18v043 1/10/2018 recall status: recall incomplete, remedy not yet available.

69 Air Bag problem

Failure Date: 01/01/2018

Recall on takata air bag. Still no repair available over 1 year since contact.

70 Air Bag problem

Failure Date: 01/01/2018

Tl takata recall. The contact owns a 2013 mercedes-benz Glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of bellevue (11850 bel-red rd, bellevue, wa 98005, (425) 249-7391) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.



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