Instrument Panel Failure Problems of Mercedes Benz S Class

The contact owns a 2001 Mercedes Benz S Class. The contact was driving 65 mph when he noticed that the lights on the instrument panel failed and smoke was coming from the instrument panel. The vehicle was taken to the dealer and the dealer stated that they needed to replace the instrument cluster module. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was included in NHTSA campaign id number: 06v028000 (interior lighting) but the recall had expired. The failure and the current mileage was 134,000.

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The contact owns a 2001 Mercedes Benz s-class. The contact was driving 55 mph when the instrument panel lights failed to illuminate. The vehicle was taken to the dealer where the dealer confirmed that the illumination cluster needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure and the current mileages were 108,976.

The contact owns a 2000 Mercedes Benz s430. The contact stated the instrument panel failed. She stated that when the door was ajar and the interior light was illuminated, she could not see the instrument panel at all. The dealer stated he was unable to make repairs but did not give an explanation as to why. The manufacturer would not provide any assistance. The failure mileage was 85,000.

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