Fuel Pump Problems of Mercury Cougar - part 2

Mercury Cougar owners have reported 66 problems related to fuel pump (under the gasoline fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Cougar based on all problems reported for the Cougar.

36 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 04/21/2004

21,210 miles-brake rotor and pad failure,sunroof inoperable,passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now I am having problems with my fuel pump. Throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. In my eyes, it is simply a 100,000 mile lemon!.

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37 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 02/04/2004

As listed I have a 2002 Mercury Cougar and I have experienced all of the problems (fuel pump, steering column, airbags. . . . . . . ) I have had the car towed three times and have been to the dealer on 20 occasions.

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38 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 01/02/2004

The 99'-2002 Mercury Cougars have faulty fuel pumps. Once they become ineffective the vehicle bucks violently and no longer is controllable. I am part of a car club called "new edge Cougars" and every single member has had this happen to them, most of the time it occurs on busy highways and intersections. I myself almost was hit numerous times as my vehicle died in the middle of busy intersection. Other members have had the Cougar die while traveling highway speeds. There is no recall for this and the dealership refuses to fix the problem. Once you get the fuel pump replaced, the dealership replace it with the same one and the same problem happens again in the not so distant future. This is a safety issue, as this is a recurring problem which the dealership refuses to fix but just replace the item with the exact same ineffective one. It is only a matter of time when a Cougar owner will not be able to pull off to the side of the road or traffic will not it them when the vehicle goes from highway speed to a sudden stop. This will cause numerous injuries, large property damages and possible death.

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39 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 11/10/2003

Purchased 2000 Mercury Cougar 13 Nov. 2000. Since the time of purchase, on five different occasions the said vehicle has sputtered and stalled in the middle of traffic do to lack of fuel comsumption. While under warrenty dealer has changed the fuel pump once. As of this day, on three November 2003, I myself changed another fuel pump on said vehicle. I've noticed in other complaints that this is an on going problem with this vehicle, and as far as I know nothing is being done by the dealer to correct this problem. Today is 10 Nov. 2003 and said vehicle has stalled again. I noticed that the fuel pump fuse was blown and changed it also installed a new pump relay. There seems to be and electrical problem within ths system, which in turn causes the pump to burn up. The average price of a fuel pump for this vehicle is three hundred dollars or more which doesn't include labor for installation. My question, is there a electrical problem in the harness or the relays that are manufactored. Because I've found the pump fuse blown on the last three occasions. What is being done to correct this problem. Thankfully there hasn't been any injuries. But depending on where you stall, it very well could be. I've also been told to at least keep a half of tank of gas in vehicle to keep pump from overheating. What's the deal? now is the dealer regulating consumers fuel consumption. What if I went on a road trip I would never get there.

40 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 11/03/2003

2000 Mercury Cougar stalled due to problems with the fuel pump. After the fuel pump was installed, the consumers daughter continued to experience stalling problems. The consumer learned there was recall , the consumer did receive a rebate and it was discovered that the fuel pump that was sold to the consumer was the same one that had been recalled. The dealer did agree that the fuel pump was bad, however they wanted over $500. 00 to replace it.

41 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 09/20/2003

Vehicle will stall and then lose power while driving or hesitating. Then jerk forward while idling. There is no warning when either of these failures occur. The fuel pump/massive flow sensor were replaced twice, but failures recurred.

42 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 09/18/2003

I was driving my 2000 Mercury Cougar v6 and the fuel pump caused power hesitation and surging when I pulled into the left lane to make a pass. I had to swerve back into the right lane and nearly caused an accident with the oncoming vehicle. I then replaced the fuel pump shortly thereafter and the problem went away.

43 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 07/26/2003

Mercury Cougar 2000 after after driving for an hour or more with outside temperature in the high 90s or low 100s begin surging and stuttering and stops running. After the car cools it will restart and run. After talking to several service managers at several dealerships the consensus is that the fuel pump overheats and stops working. Ford/Mercury when contacted denied that there was a pervassive problem but all of the dealerships that I have talked to and brought my car into to be fixed have seen this problem.

44 Fuel Pump problem of the 2001 Mercury Cougar

Failure Date: 07/17/2003

Fuel pump failure - fuel pump had been replaced previously (with an oem Ford one), while driving on i95 near DC in heavy traffic, pump died, causing car to stall, almost causing a multi car accident while trying to merge thru traffic to reach the breakdown lane. Dealer replaced fuel pump (52,000 miles). Now at 61,000 the pump is dying again.

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45 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 07/15/2003

Fuel pump was replaced twice because fuel gauge was not reading correctly. After the second replacement, while driving 70 mph, vehicle shut down and wouldn't restart. Vehicle was towed to the dealer, who stated that fuel pump needed to be replaced again.

46 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 07/08/2003

Fuel pump had failed, causing te vehicle to shut off. Dealer notified.

47 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 06/01/2003

Fuel pump goes bad 2nd time in one year.

48 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 05/18/2003

On occasion, the car has lost power in traffic, which has resulted in loss of power steering and power brake control. The dealership has diagnosed the conditions resulting in power loss as a problem with the fuel pump. This problem has progressively worsened.

49 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 05/05/2003

The contact owns a 2002 Mercury Cougar. The contact was driving approximately 60-65 mph when the vehicle became hesitant and would decelerate independently. The vehicle was taken to the dealer where he was advised that the air conditioning clutch would need to be replaced. The vehicle was repaired yet the failure persisted. The vehicle was taken to a second dealer where unknown repairs were made. The vehicle was repaired several times but to no avail. Most recently, the contact was advised that the fuel pump would need replacing. The vehicle was not repaired. The contact referenced NHTSA campaign id number: 04v421000 (fuel system, gasoline) and was advised by the dealer and the manufacturer that his vehicle was not included. The contact stated the consequence stated in the recall was the same exact failure he had experienced since 2003. The failure mileage was 20,000 and the current mileage was 105,000.

50 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 05/02/2003

There is a pin in my passenger door that falls out every few months or so. (about 3-5 times since it first happened) we just hold the door up and hammer the pin back into place when it happens and it stays for a few months. We've tried a few different kinds of clips to hold it in place to no avail. The door falls 1/2 way off and just hangs there. It hasn't happened while the car is moving. . . Just when the car is parked and a passenger opens the door. The car was also sold to me with a bad bearing on the rear passenger tire. . . Not sure if that's normal either around 40,000 miles. Also, my fuel pump burned out around 46,000 miles. . . Not sure if that's normal for a car or not.

51 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 04/26/2003

Fuel: fuel pump failure.

52 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 04/02/2003

Fuel pump fails to produce sufficient pressure to run engine. First replacement at 54010 miles. Pump has failed again at 88000 miles.

53 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 02/20/2003

I own a 1999 Mercury Cougar. I just bought the car in January of 2003 with 32,000 miles on the car. Two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. But two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200. 00 with labor to fix. I have since learned that there are many Cougar owners that have had the sunroof break because the 1999 and 2000 Cougars were made with plastic rails that easily break. The 2001 and 2002 Cougars were made with metal rails and work fine. The parts that you order now for the 1999 and 2000 Cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? when I bought the car I had no idea how much money I would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems.

54 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 01/01/2003

The first time the car stalled it was in January 2003. It did it again on June 8, 2003. It appeared to be fine, but the following day, on the way to work it was having trouble. Did not use car until transport to dealership in port jeferson, NY on June 11, 2003. I was told it was the fuel pump. Looking through past complaints it appears this is an ongoing problem with this make, model and year. I would like to know what the manufacturer intends to do about this. I hope that this will not be another Ford pinto situation.

55 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 10/15/2002

The contact stated fuel pump failed and he had it replaced once. There was NHTSA 04v421000. However this vehicle was not included in the recall. The dealer was not contacted. The manufacturer informed him the recall did not include this vehicle due to VIN.

56 Fuel Pump problem of the 2002 Mercury Cougar

Failure Date: 10/10/2002

I have a 2002 Cougar with 60k miles and I've already replaced the fuel pump,power steering pump, and now the heater core is clogged. Although Lincoln/Mercury is the only one to work on the car, the warranty wont cover a clog. They will cover a leak. . . But not a clogg. How asinine is that? fidelity warranty service is a joke!.

57 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 09/23/2002

Gas guage and digital mile readout fluctuating . Sending unit possibly causing too much pressure in tank not allowing the input of gas into tank. Nlm.

58 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 03/01/2002

When driving approx 50 mph in 4th gear, car started to buck and chug, slowed down to 25, and stopped at stoplight, car chugged once and killed/stalled. Could not start, after 30 min car started but stalled after moving 10 feet, seemed as if car wasn't getting fuel. Dealership and first diagnostic test blamed fuel pump and they kindly replaced fuel pump for $100 deductible (car 5000 miles out of warranty). Yesterday, 4 days later, driving 70 mph w/cruise control on, chugging/buckinh reoccured, and then car mph started dropping fast, downshifted into 4th, pressed gas and nothing happened. Pulled over (car never killed) and put car in 1st gear and took off, 5 miles later it happened again (4 times total). Called dealership, blamed bad gas or water in the tank freezing in cold weather, both occurances happened at 1/4 tank of gas, added "heat" to remove any water, and will see what happens next time I am at 1/4 tank. Problem does not seem water/gas related problem is intermittent.

59 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 11/28/2001

Vehicle stalls while driving. At times, vehicle will jerk / stall. Vehicle will not restart. Contacted dealer, and dealer replaced fuel pump. Please add VIN.

60 Fuel Pump problem of the 2000 Mercury Cougar

Failure Date: 03/25/2001

Every year approximately the same time, the fuel pump in my 2000 Cougar goes out. I reported this problem to Ford corp. Every time. On June 14, 2001 I mailed a letter to them stating the continuous problem with the fuel pump in the Cougar. The first time wasmarch 25, 2001 - while driving my car home form church, my car stopped in the middle of the street. I had the car towed to winner Lincoln-Mercury, they replaced the fuel pump and returned it to me on March 29, 2001. 2nd time on April 26, 2002 while driving home from work, my car just stopped in the middle of traffic. I called for a tow truck to tow the vehicle to winner Lincoln-Mercury again. Winner replaced the fuel pump again and returned the car to me on April 29, 2002, approximately a year after the first fuel pump was replaced, winner replaced the fuel pump again. 3rd time on April 21, 2003 the car stopped on my way home from work. I had it towed to ryan Lincoln Mercury who replaced the fuel pump again. Approximately a year from the last one replaced. . . . . .

61 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 10/29/1999

The fuel pump has failed twice already within 6 months, and today is another possible failure. Twice while parked and once while driving the vehicle.

62 Fuel Pump problem of the 1999 Mercury Cougar

Failure Date: 02/10/1997

Fuel pump failure is similar to the one on the recalled focuses. I had my fuel pump fail on the highway going 70 miles an hour and was almost run over. After looking at some car forums I have come to find that this is not an uncommon problem for this car. Some people have replaced this pump 2-3 times before breaking 100k miles.

63 Fuel Pump problem of the 2002 Mercury Cougar

While driving 75 mph vehicle stalled. Consumer tried to restart vehicle, but was unable to restart it. Vehicle was towed to the dealer for inspection, and mechanic determined that fuel pump needed to be replaced. Consumer had fuell pump replaced four times.

64 Fuel Pump problem of the 2000 Mercury Cougar

Vehicle stalls due to fuel pump failure.

65 Fuel Pump problem of the 2000 Mercury Cougar

Consumer had three fuel pumps replaced within the year because vehicle stalled without prior warning.

66 Fuel Pump problem of the 1999 Mercury Cougar

While driving vehicle stalled. Dealer told the consumer to keep the fuel tank at least half full until the fuel pump could be be replaced.



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Cougar Defect Investigations