Cruise Control Problems of Mercury Grand Marquis - part 1

The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 mph at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turned off the vehicle, and the vehicle came to a stop. The vehicle was towed to the contact's residence. The contact stated that he was afraid of driving the vehicle again. The contact unregistered the vehicle and turned the license plates of the vehicle to the department of motor vehicles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Additionally, the contact stated that the check engine and the low oil pressure warning lights had illuminated two days prior to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,000.

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The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at 65 mph, the vehicle accelerated rapidly without warning. The contact tried to depress the brake pedal and disengaged the cruise control but neither attempts to slow the vehicle were successful. The contact was able to slow the vehicle down only by depressing the accelerator pedal again after a period of unintended acceleration. The dealer was not contacted about the failure. The manufacturer was made aware of the issue and referred the contact to the dealer. The failure mileage was 88,000.

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Cruise control will not work nor power on. Cigarette lighter outlet has no power.

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The contact owns a 2005 Mercury Grand Marquis. The contact stated that the lights intermittently turned on and off. The contact took his vehicle to an independent mechanic where they replaced the lcm light control module. The manufacture was notified and stated that there was no recall for the make and model. The contact also stated while driving the cruise control suddenly malfunctioned spontaneously. The contact again took to vehicle to a Ford dealer were they stated there was nothing wrong with the vehicle. The vehicle was not repaired. The manufacture again stated no there were no related recalls for his year, make and model vehicle. The approximate failure mileage was 15,000 miles.

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The contact owns a 2006 Mercury Grand Marquis. The contact was attempting a left turn when the vehicle suddenly accelerated and crashed into the side of a building. No one was injured. The vehicle was damaged at the hood and the grill. The police were contacted and an incident report was filed. The contact stated that the vehicle abnormally accelerated on another occasion which also resulted in a crash. As the contact shifted into drive, the vehicle lunged forward and the rpm's increased excessively. The vehicle crashed into a parked vehicle but no one was injured. A police report was also filed of the second incident. The contact stated that both of the incidents that led to a crash occurred immediately after utilizing the cruise control function. The contact stated that he was planning to have the feature removed from the vehicle. The manufacturer was not notified of the failure. The failure mileage was 33,000 and the current mileage was 45,400.

The contact owns a 2002 Mercury Grand Marquis. The contact stated that while driving 65 mph, the vehicle accelerated independently. The vehicle was taken to the dealer for inspection and they stated that the cruise control needed to be disconnected. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 85,000. . . Updated 05/01/13 updated 05/06/13.

I was driving my car, thought I smelled something burning. A couple of minutes later I had to slow down and turn right. The brake pedal was soft and I had to go all the way to floor to get the car to slow down. I stopped at my destination a couple of minutes later, popped the hood and there was a fire under the hood. It only lasted a couple of minutes, but burned up an electrical connector. The next day I had it repaired across the street at an auto electrical and marine shop. They said it was at the switch or valve that turned off the cruise control when the brake pedal is depressed. My car is a 1997 Mercury Grand Marquis.

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The contact owns a 2000 Mercury Grand Marquis. The contact stated that he was driving with the cruise control activated. As he approached a traffic stop and applied the brakes, the vehicle abnormally accelerated. The contact was accelerating toward traffic and in order to stop the vehicle, he veered off the highway and shut the engine off. He restarted the vehicle several minutes later as it resumed normal operation. The dealer was contacted and advised the contact to bring the vehicle in for inspection. The vehicle was not repaired. The failure mileage was approximately 98,900. The VIN was unavailable.

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The contact owned a 2006 Mercury Grand Marquis. While driving at an unknown speed with the cruise control activated, the vehicle suddenly accelerated. The rear brakes locked when the failure occurred. The contact was unable to stop the vehicle and crashed into a tree. The air bags failed to deploy. The front seat passenger was injured and received medical attention. The vehicle was destroyed. A police report was filed. The VIN was not available. The failure mileage was 38,000.

Cruise control, sudden acceleration. Car went to 80 before I could stop it vehicle is a 2008 Mercury Grand Marquis LS with 27,500 miles on it . The dealer replaced the ecm. This happened to my wife also at 35 mph went to 65 before she stopped it.

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Sporadically and without warning, my cruise control will activate causing the vehicle to immediately accelerate. I had been using the control but had DE-activated it but depressing the brake which leaves the unit "on" but not activated.

Arrived at son's home and stopped in driveway with foot on brake when vehicle suddenly accelerated uncontrollably, spinning wheels in gravel driveway. Driver swerved to avoid hitting garage and ran head on into a pine tree resulting in severe damage to entire front end of vehicle (expect vehicle to be considered a total loss) and injuries to the driver and two passengers. Both driver and passenger airbags deployed. Prior to arriving at destination, driver had used the cruise control on the vehicle. Vehicle has not yet been moved and am currently waiting for insurance adjuster to inspect vehicle. Both driver and front seat passenger suffered severe bruising on face, arms, chest and abdomen, presumably from deployment of the air bags as well as from the seat belts. Rear seat passenger suffered a contusion on the forehead and a sprained hand. All vehicle occupants were transported to hospital for evaluation and released.

Was getting on highway, accelerated more than normal to pass a very slow vehicle entering highway from 5 mph on highway (estimate 80 to 90% of full throttle), when I was safe of slow vehicle and let off the pedal, vehicle continued to accelerate to about 83 mph as I recall, I continued to press brake, still accelerating, pressed steering control buttons to make sure cruise control was off (did not have it on previous to this), pressed brakes again and again, finally vehicle slowed down just before I was going to turn of the ignition. Did not have the car checked out, did not smell or see anything irregular, vehicle increase in the continued speed was felt with some g-force before it went back to normal operation. Appears that it just went full throttle on its own I could feel it really moving. Has only occurred once, I also emailed Ford regarding this issue. Luckily it was 5 a. M. In the morning no harm done, just frightened. Bought car used @ 45 k incident occurred around 47,393 miles.

I have a 2002 Mercury Grand Marquis. While stopped at a light the vehicle has all of a sudden accelerated at high speed uncontrollably. My husband had both feet on the brakes and shifted the car into neutral as the rear tires spun wildly with black smoke rolling off of them. This was terrifying. We took the car to the dealership after contacting Ford and they couldn't find anything wrong so they disengaged the cruise control thinking that may be the problem. The car continues to do this and you never know when it will happen. It can be one month or four months later that this happens. We can't afford to get rid of the car but we are afraid of it. There should be some kind of recourse or allowance for us to get rid of this vehicle. Please help us!.

On Tuesday night, April 28, my 1996 Mercury Grand Marquis suddenly caught fire under the hood of the car and the engine was in flames in a matter of minutes. My car had been sitting for hours before I got in it and drove it home, approximately 2 1/2 miles. When I parked my car in the driveway I entered my house. Within five minutes my daughter screamed that smoke was coming out from under the hood. Within another 5 - 10 minutes the entire engine area was in flames. Fire rescue arrived and put out the fire, but not before my car was, for the most part, ruined. From what I have heard, and read, I believe it was something to do with the cruise control mechanism.

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The contact owns a 1997 Mercury marquis. The contact stated that when he depressed and held down the accelerator pedal, the vehicle stalled. If he pressed gently on it and released it, the vehicle would begin to accelerate. The vehicle had not been inspected or repaired. The contact believed that the failure could be within the cruise control mechanism or the electrical system. The failure mileage was 80,000 and the current mileage was 98,000.

The contact owns a 2006 Mercury Grand Marquis. The contact stated that when utilizing the cruise control at 60 mph and higher, the vehicle would abnormally accelerate without warrant. He was able to deactivate the cruise control by depressing the brake pedal but the engine continued to idle violently and the vehicle continued to accelerate. The contact was unable to deactivate the cruise control using the deactivation switch on the steering wheel. The dealer could not duplicate the failure. He stated that the vehicle was safe to drive and the failure was contributed to either the floor mats or driver error where the contact was mistakenly hitting the cruise control resume button. There were no repairs made to the vehicle. The failure mileage was 26,000 and the current mileage was 33,000. Updated 6/3/10 the consumer stated tapping the brake didn't always release the cruise control. Updated 06/17/jb.

The contact owns a 2002 Mercury Grand Marquis. The contact stated that whenever the air conditioner or cruise control was running, the vehicle would have sudden acceleration failures. The failure also occurred when braking to a complete stop. The contact stated that the vehicle had to be shifted into neutral in order to stop the vehicle by applying the brakes. The contact took the vehicle to a mechanic, but they were unable to determine the cause of the problem. The VIN was not available. The current mileage was 50,000 and the failure mileage was not available.

The contact owns a 1997 Mercury Grand Marquis. The contact received a recall notice for the vehicle speed control in August of 2007. The speed control was disconnected and the contact is dissatisfied that the parts for the repair are still unavailable. Each time he calls Ford, they give him a different time as to when the parts will arrive. The contact is disabled and needs the cruise control feature. There had been no failure to date. The recall number was unknown. The current mileage was 48,200.

Extended delay in providing repairs required in recall notification. - in August of 2007 I received a recall notification 05s28 to replace a fused harness in the speed control deactivation switch circuit on my 1997 Mercury Grand Marquis. When I called the dealer to schedule the repair, I was told that parts wouldn't be available until January due to a lack of parts. When I called in mid-January I was told that parts will not be available until sometime possible in April. I believe that Ford motor company after having notified everyone to come in and have their cruise control disconnected, believe that they no are subject to any liability and for economic reasons have delayed making the parts and proceeding with this repair. Ford motor company should incur a significant financial penalty to encourage them to take this recall notification seriously.

The contact owns a 1997 Mercury Grand Marquis. The dealer disconnected the cruise control switch in early September of 2007 under recall number 05s28. The dealer stated that the vehicle was in danger of catching fire because the brake fluid was leaking into the cruise control switch. The brake fluid is currently leaking onto the ground. The current mileage was 128,000 and failure mileage was 124,479.

The contact owns a 2008 Mercury Grand Marquis. The contact stated that while using the cruise control, applying the brakes and resuming to normal the vehicle suddenly accelerated to higher speeds. The vehicle stopped after the brake pedal was applied. The vehicle was inspected by a dealer who was unable to diagnose the failure since they were unable to duplicate it. The vehicle was not repaired. The failure mileage was approximately 4,500.

The contact owns a 1996 Mercury Grand Marquis. After receiving a safety recall notice for NHTSA campaign id number 07v336000 (vehicle speed control), the contact had the switch disconnected in his vehicle. On March 8, 2008, he received another recall notice for NHTSA campaign id number 08v051000 (vehicle speed control:cruise control). He called the dealer and was informed that they would be in touch with him as soon as the part was available. As of September 8, 2008, the contact has not heard back from the dealer. There had been no failure to date. The current mileage was 87,000. Updated 10/03/08 updated 10/07/08. 8jb.

Per your request, our cruise control was disconnected in sept of 2007. . We still cannot get the new part. . . .

When stepping on brake, motor raced up to 5000 rpm. ( like cruise control was engaging. Had to go to neutral pump the accelerator to bring rpm down. In a parking lot with both feet on the brake it pushed me 5 feet before I could get it under control.

The contact owns a 1996 Mercury Grand Marquis. The contact received a recall notice for the vehicle speed control: cruise control. The dealer stated that the recall part was unavailable. The recall number was unknown. The current mileage was 47,293.

The contact owns a 1997 Mercury Grand Marquis. The contact received a Ford recall notice for the vehicle speed control: cruise control in August of 2007, and immediately scheduled an appointment to have the vehicle repaired. The dealer informed him that the parts would be unavailable until December of 2007. The contact called again in December and the dealer stated that they did not know when the parts would arrive. The cruise control switch has not been disconnected. There had been no failure to date. The engine size and recall number were unknown. The current mileage was 45,000. Updated 03-04-08 updated 03/04/08.

The contact owns a 1996 Mercury Grand Marquis. The contact has not received a remedy for recall number 05s28 in a reasonable amount of time. The vehicle speed control was disconnected. There had been no failure to date. The vehicle was received as a gift. The NHTSA campaign id number was unavailable. The current mileage was 135,357.

The contact owns a 1996 Ford Grand Marquis. The contact received a recall notice for the vehicle speed control (NHTSA campaign id #07v336000). She stated that the dealer disconnected the vehicle speed control. As a result, she began to have electrical problems with the power windows. The dealer refused to inspect the power windows until the vehicle speed control has been reconnected. As of January 16, 2008, the dealer had not inspected the vehicle. The failure mileage was 82,000 and the current mileage was 85,000.

The contact owns a 1997 Mercury Grand Marquis. The contact received a Ford recall notice for the vehicle speed control: cruise control in August of 2007. He immediately scheduled an appointment to have the vehicle repaired. The dealer stated that the parts would be unavailable until December of 2007; however, they disconnected the wiring harness. When December arrived, the dealer stated that the parts would be unavailable until March of 2008. When March arrived, the dealer stated that the parts would be unavailable until June of 2008. The contact filed a formal complaint with the manufacturer. There had been no failure to date. The recall number was unknown. The current mileage was 98,000. Updated 04/14/08. The consumer stated vehicle was repaired by dealer within 1 week of the complaint. Updated 04/11/08.

The contact owns a 1997 Mercury Grand Marquis. The contact received a recall notice for the vehicle speed control in August of 2007. The cruise control switch was disconnected, but he has not received any updates regarding a repair date. The contact is dissatisfied about the length of time for the repair. There had been no failure to date. The recall number was unknown. The current mileage was 283,000.

The contact owns a 1997 Mercury Grand Marquis. The contact received a recall notice for NHTSA campaign id number 07v336000 (vehicle speed control: cruise control) in August of 2007. As of January 9, 2008, the parts are still unavailable. The deactivation switch was disconnected. There had been no failure to date. The current mileage was 115,000. Updated 02-14-08.

The contact owns a 1997 Mercury Grand Marquis. The contact received a recall notice for NHTSA campaign id number 07v336000 (vehicle speed control) in August of 2007. The dealer disabled the cruise control and stated that the parts would be available in November. The manufacturer did not know when the parts would be available. As of December 21, 2007, the dealer had not repaired the vehicle. The contact felt that the wait time for the recall repair was excessive. There had been no failure to date. The VIN was unknown. The current mileage was 81,000.

The contact owns a 1996 Mercury Grand Marquis. Occasionally, when driving 55-60 mph, the vehicle would vibrate. The vibration also occurred while driving between 35-40 mph. The contact stated that she had to add water to the antifreeze receptacle each day because the vehicle would overheat. While making a left turn, the contact would hear a rustling sound as if something was rubbing together. In addition, the rear windows would not go down. The front passenger side window would go down, but would not go back up. The contact was informed that the failure was electrical. The blinkers, brake lights, and cruise control have failed. She also received a safety recall notice for the vehicle speed control. The powertrain and recall number were unknown. The current mileage was 90,647 and failure mileage was 73,000.

: the contact stated when the cruise control was deactivated manually or deactivated by applying brake pressure, there was a loud popping noise. The dealership determined this was by pressure in the cruise control line. The contact expressed this problem was related to brake repair work performed by the dealership.