Headlights Turn Off While Driving Problems of Mercury Grand Marquis

The contact owns a 2002 Mercury Grand Marquis. The contact stated that the hazard lights, daytime running lamps, low beam, and high beam headlights failed to illuminate. The failure progressed without warning. Two dealers (pompano Ford Lincoln, 2741 n federal hwy, pompano beach, FL 33064, (888) 718-9266 and schumacher Lincoln of delray, 2102 s federal hwy, delray beach, FL 33483, (561) 454-1800) were contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified. There were five tsbs for the exterior lighting, but no recall was issued. The approximate failure mileage was 72,234.

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The headlights went out on my car while driving home in a snow storm. When I took my vechile to pepboys to find out whats wrong. They said it was the lighting control module that can only be repaired at Ford dealership. They also stated it was a recall on this. When I took it to Ford they said their was no recall on the module. I am unable to drive my vechile, I cant get to work. Which I am in jeopardy of losing my job. If this is on recall why wont Ford fix my car. It put me and my children in harms way of almost crashing trying to make it home.

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Tl the contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a recall for the lighting control module concerning NHTSA campaign number: 15v861000 (exterior lighting). The dealer (autonation Ford jacksonville, 10720 philips hwy, jacksonville, FL 32256, (904) 242-6499) was contacted, but was unable to determine when the part would be supplied from the manufacturer. The contact stated that the low beam headlights failed to function, which caused the contact to apply the high beams each time the failure occurred. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available.

My headlights fail intermittently, don't know when it going to happen. It causes a safety hazard for me and any driver around me on the road. I am afraid to drive the vehicle in the evening. Ford sent me notice of recall twice in two years but, no parts available till they call. Do I have to crash before they get the parts or they waiting for my car to die before it is fixed. A big gamble on fords part. Guy57575@gmail. Com.

Tl-the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 35 mph, the vehicles low beam headlights failed without warning. The contact was able to use the high beam lights to be able to see. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 150,000. Ed.

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Jan 19, 2016, letter said I would be notified as soon as corrective part became available. This has been over 6 1/2 months. As I'm planning on taking an extended trip, much of it at night, in the near future, I'm concerned my headlights will suddenly go out. Please goad them to get on the ball and provide a repair.

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While driving at night the head lights suddenly went out. The only way the lights would work after that is if you hold the high beam lever back.

2005 Mercury Grand Marquis. Consumer writes in regards to the lighting control module issues. The consumer stated failure of the lighting control module, cause the headlights to go out without warning. The only way to turn them back on, was to reach under the dashboard and tap the affected module which worked sometimes and sometimes it didn't. The part was ordered on November 6, 2014. However, the dealer had no idea when the ship would be for the part.

Headlights went out. I received a notice from Ford in April of 2014 there was an electical/lights problem and they would repair if owner actually had this problem. I had no problem until oct 2014. Went to my dealer quick lane/Ford in topeka, KS. They reported that part has been on back order since may of 2014. Contact another Ford dealer who reported same. Light have regularly gone off since that time. What is a reasonable time to expect that they would have correct parts to replace as neither dealer had any report as to when part might come. VIN: 2mefm75w25x660472 field service action number: 14n01 fsa title: extended warranty coverage on lighting control module.

2004 Mercury Grand Marquis. Consumer writes in regards to vehicle headlights turn off randomly and consumer unable to turn them back on. The consumer stated the part needed, was on a 3 month back order.

Failed lamp control module, headlights fail to work, only high beams work when lever is held in flash position. Ford issued an extended warranty program 14no1 in the spring of 2104 for just this part for 15 years or 250,000 miles. No replacement parts are available in the USA. The dealer says they have a waiting list that goes back six months. Have talked to regional managers in dearborn, mich. All say they have no idea of a shipping date, much less a delivery date, from supplier. Won't indicate how many vehicles are effected, but has to be many due to extended warranty program. Their solution is if the lights don't come on or go out while driving is to hit under the dash to the right of the steering column and they should come on. This means there are cars on the road that people are driving during daylight hours knowing that their cars headlights are not working correctly, but no parts available from Ford to honor warranty. This means that cars are being used that may not be legal to drive in the rain (most states have headlight on if raining law) and also will not pass state inspection. I understand that parts are not always readily available, but should be available in several days. If this is a known problem, why are there no parts? no other help or loaner vehicle program is available.

I was driving at early dawn when I realized in some shadier areas the headlights weren't working. I pulled over and confirmed this. I thought that instances of intermittent headlight failure the week before was a misperception on my part. I had received a letter from Ford weeks earlier; Ford has indeed confirmed this problem is due to their lighting control module, so much so that Ford's letter claims that the company will cover replacement for an additional 5 years. My car's module has now failed completely. I am unsure in how many earlier instances, especially in semi-lighter environments where it was less perceptible to me, this intermittent headlight failure put both myself and other drivers, pedestrians, and bicyclists around me in real danger. The failure of my car's module has since been confirmed by my local dealer. In addition, I contacted Ford directly. However, affected drivers, as well as potential future owners, both of whom have and will pose a danger to others, have not and will not have a remedy any time soon, according to Ford, despite their letter. Ford dealer and regional managers suggest that the part is out of stock indefinitely. Future drivers will have no remedy to their cars' unsafe conditions. An allusion has been made to some unsanctioned, uncovered, and pricey, unreimbursable fix with no guarantee of success, hence to guarantee of safety either. Worse still, Ford has categorized this issue as one not entitled to rental assistance despite their "covered" failed part being responsible. States' inspection processes will fail any vehicle exhibiting this clearly unsafe issue. The commonwealth will deem my unsafe and unroadworthy this month, leaving me with no recourse. And with no relief expected from the manufacturer, any other car suffering this failure will meet with the same fate. What is the worth of being "covered" without a safe fix?.

Customer satisfaction program by Ford, #14n01: they (Ford) tell me in a letter that my headlights may fail without any notice of a problem. They (Ford) know this is not only possible, but that it has happened numerous times already. There are blogs that speak to this issue. If it is the function of your department to protect consumers then please do so. This is potentially a deadly safety issue. . . . . If there is even the slightest chance this could happen I don't understand why this department has not rectified it and made Ford recall these vehicles.

While driving in the evening on an unlit road with my 10yr old in the car my headlights jst went out. There was no place to pull over and we came within inches of ending up in a ravine. I have read your NHTSA report on the issues with Ford lcms and I find it ridiculous that this is not considered a safety issue. The internet is full of complaints on this part that Ford knows will go bad and still there is no recall.

I drive on the highway from to work. During the winter months, it is dark at 6 am. This morning, as I usually do, the light switch was on and it was on low beams. Suddenly, the headlights went out. I pulled over and stopped. The side markers and the parking lights were on. I sat for a few minutes to decide how to get home with no lights. Then the headlights came back on. I took a chance, they remained on, that day. It would occur periodically then daily, sometimes two (2) to three (3) times on the drive to work.

While driving the vehicle,suddenly the headlights went out. I parked for a while, then I turned it on and the lights came on. Now the lights go off sometimes, while driving ,and I have to hold the lever back towards me, to have the high beams on until I reach my destination. This is very unsafe. I dont realy drive as much at nite, and I come home early, before it is dark. Thank you.

The low beam headlights failed while driving at various speeds without warning. I was forced to drive with the high beams illuminated. This happens very frequently. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. I called the dealer. They said it was not covered under warranty. He said the part would be about $600, and with labor all cost would run about $800!the vehicle was not repaired the current mileage was 71,100. Remanufactured lcm is about $300 or new about $500 from an independent auto parts store.

The headlights turn off randomly. The running lights stay on but the normal headlights will go off randomly and then come back on several to tens of minutes later. I can hear a clicking sound when the lights do go off and back on. When the lights do go off, I can hold the high beams on if I hold the stick toward me. Sometimes initiating a turn signal will cause the headlights to come back on.

While driving down the street under normal conditions at night, my headlights went out unexpectedly. They would not turn back on, either in the automatic or manual "on" setting. This problem continues to happen. Sometimes the lights work, but then will turn off without warning. I researched this problem on the internet and there are many, many, other complaints exactly the same as mine, with the same make and model car. To me, this is a manufacturing defect and a major safety concern. Can you imagine this happening at night on the highway in a snowstorm? the faulty part seems to be the lighting control module, which in my area costs $551. 78, and labor is about $90.

High and low beam headlights failed while driving at high speed on dark 2 lane highway in upstate NY. Fumbled with light controls until by random chance discovered that by holding "flash to pass" stalk back, high beams could be activated. Made it home steering with the right hand and holding flash to pass with left, blinding oncoming drivers with the high beams all the way. This is an intermittent problem in the lighting control module (lcm) that can sometimes be cured by kicking the lcm, which is located under the dashboard above the accelerator pedal. Hard to do at night, on a dark road, at high speed, in traffic, while holding the flash to pass stalk with the left hand and steering with the right hand. This intermittent light failure occurred again the week of may 25, 2014. This vehicle should not be driven at night and should be recalled immediately before someone gets killed.

Driving down the road and the headlights went out. All other lights work fine, but the headlights work intermittently. I have to use the bright lights and hold the switch while driving in order to be able to drive at night and that is just crazy. I'm blinding everyone I pass and it's very hard to drive that way.

I was returning home with my wife from a trip to charleston, SC, at about 10:00 pm, driving at 60 mph, when my headlights suddenly shut off. That happens in the vicinity of awendaw and there are no street lights in the area. Both my wife and I screamed in panick while I was trying to slow down the car and staying in my lane on the highway. I was thankful that the turn signals, marker lights and brake lights still worked, so any other cars would be able to see me. When I finally pulled up the side of the road without any mishaps, I inspected the car and found out that all the fuses were good. I then restarted the car and still did not get my headlights to come on. I played with the turn signal/ low beam/high beam lever and got the flashing high beam position to work, so I drove home to myrtle beach holding the flashing high beam lever up to light my way. Otherwise, I would have to hire a taxi, spend the night in the nearest hotel to wait for daylight to resume my trilp home. Apparently, the problem with the headlights shutting off without warning while driving at night comes from the lighting control module installed the the 2005 Mercury Grand Marquis that malfunctions when the cars reached an average mileage of 69,000 miles (some as early as 30,000 miles, up to 114,000 miles documented).

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while traveling 70 mph the head lights failed without warning. The contact had to use the hazard lights for illumination of the roadway. The vehicle was not taken to the dealer. The contact stated that he was a certified mechanic and believed that the lighting control module was the cause of the failure. The vehicle was not repaired. The failure and the current mileage was 71,000.

The contact owns a 2004 Mercury Grand Marquis. While driving approximately 50 mph, the headlights suddenly failed. The headlights became operable within ten minutes. The malfunction occurred four times. The vehicle was taken to an authorized dealer twice for the same failure. The second time a diagnostic test was performed, the technician stated the computer chip needed to be replaced. The vehicle was repaired. The manufacturer was notified of the defect. The approximate failure mileage was 80,000. . . . . Updated 03-28-13 the consumer stated at no time when the lights went off did an indicator on the dash board come on. The dealer advised the lighting control module needed to be replaced. Updated 04/09/2013.