Power Steering Failed problems of the 2008 Mercury Mariner - part 1

Tl the contact owned a 2008 Mercury Mariner. While driving the power steering assist suddenly failed and the steering became difficult to turn. The cause of the failure was not determined the contact was unable to drive the vehicle safely. The contact stated that the while driving approximately 60 mph the �power steering assist failure� message suddenly occurred and the steering wheel became very difficult to turn in either direction. The manufacturer and local dealer was not notified. The VIN was not included in the NHTSA campaign number: 14v284000(steering). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 215,000.

Jerking back and forth of steering wheel would occur occasionally until power steering assistance failed. Power steering assist fault code would come on every so often . I was driving down the highway while the code came on and didn't notice any difference in steering difficulty until I parked the car and shut the engine off then back on. Power steering is completely failing now resulting in increased force to get the car to turn.

Tl the contact owns a 2008 Mercury Mariner. The contact stated that while driving at various speeds, greater driver effort was needed to steer the vehicle without warning. The contact also stated that an abnormal clicking sound was heard while steering in either direction. The vehicle was taken to lafontaine Ford of lansing (5103 s cedar st, lansing, mi 48911) where an update was performed in the vehicle per NHTSA campaign number: 14v284000 (steering). Recently, upon reversing out of a parking spot, the power steering failed as the power assist fault warning message appeared on the instrument panel. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was no longer under recall. No further assistance was provided. The vehcile was not repaired. The failure mileage was 154,271.

My power steering failed and although Ford recalled 900,000 08 marniners my wasnt one of them and isnt covered.

Power steering failed while making a right turn from a city street into a parking lot at approximately 10mph. I responded to Ford/Mercury's initial recall several years ago, taking the to midway Ford (roseville mn). They claimed to have performed whatever was required to address the power steering recall. Admittedly, I was unsure what this required at the time. Several months later, the power steering went out. I was unaware this could possibly have related to the initial recall. After I paid for a diagnosis at the same dealer, I was told they needed to replace the entire steering column. I obtained a second opinion from a local mechanic who remedied the issue by putting in a new battery. New battery in, power steering returned. Now, two years later, the power steering suddenly failed yet again. There were no warning lights, just a sudden and complete loss of power steering. It's clear whatever "fix" the dealership did when I took it in after receiving the recall notice did not address whatever the persistent issue is with the power steering. I know this now after reading *dozens* of similar complaints. I also see from reading these complaints that the dealer will surely not cover the cost of a fix at this time, by claiming the recall issue was addressed previously - which, it's apparent it was not. I'm done with Ford autos after this experience. This is unjust and unsafe.

Ford reprogrammed computer, was supposed to fix the problem. Driving vehicle and power steering assist failure occurred.

Tl the contact owns a 2008 Mercury Mariner. While driving approximately 35 mph and making a right turn, the power steering failed. The contact stated that the vehicle was difficult to maneuver. The vehicle was not diagnosed or repaired. Pinkham Lincoln automotive (located at 1505 n dixie hwy, elizabethtown, ky 42701, (270) 737-2460) was notified of the failure. The vehicle was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Tl the contact owns a 2008 Mercury Mariner. While driving approximately 35 mph, the power steering failed without warning. The contact stated that the failure was intermittent. The vehicle was repaired per NHTSA campaign number: 14v284000 (steering) at byerly Ford (located at 4041 dixie hwy, louisville, ky 40216, (502) 448-1661). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

I was attempting to depart a restaurant parking lot, when suddenly and without warning the power steering on my vehicle failed. This nearly caused me to have an accident and surely would have if the parking lot had been more full.

Tl the contact owns a 2008 Mercury Mariner. While backing out of the driveway, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering torque sensor was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the local dealer (dana Ford, 266 w. Service, staten island, NY) who indicated that the vehicle was serviced in October of 2014 per NHTSA campaign number: 14v284000 (steering). The contact indicated that the same failure listed in the recall had occurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,000.

Tl the contact owns a 2008 Ford Mariner. While driving approximately 15 mph and making a right turn, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. Also, the message "power steering assist fail" was displayed. The failure was not diagnosed or repaired. The local dealer (campbell Ford, 2801 s. Eleventh st, niles, mi) and the manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced in February of 2015 per NHTSA campaign number: 14v284000 (steering). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 160,000.

Tl- the contact owns a 2008 Mercury Mariner. When the vehicle was started, the steering wheel failed to move in either direction while reversing the vehicle. There was no eps warning indicator illuminated when the power steering failed. The vehcle was not diagnosed by an independent mechanic or dealer. The manufacturer issued two tsbs and one steering recall, but the vehicle was not included in any manufacturer recall campaigns. The failure was reported to the manufacturer and they advised that the vehicle be diagnosed and repaired by a dealer. The approximate failure mileage was 121,000. Dyd.

My 2008 Mariner had a recall for power steering default sensor. I was told by Ford that the issue was recalibrated in the originial recall before I purchased the car the power steering failed again Ford will not fix it they did not change the part to solve the problem originially they just reset it on the computer. It is extremly hard to turn, but I need the vehicle for work. Got repair quotes as high as $1500 to repair, money I do not have.

Tl-the contact owns a 2008 Mercury Mariner. The contact stated that while stationary, the power steering failed. The contact turned on the vehicle but could not turn the steering wheel left or right at all. Town and country Ford of evansville, indiana was made aware of the failure and scheduled the contact a diagnostic appointment. The manufacturer was not made aware of the failure. The failure mileage was 95,500. Ad.

While driving, power steering failed during intersection turn. No accident, just wrestled steering wheel through problem. My mechanic said failure was "steering shaft torque sensor". Upon research, I found this seems to be part of a recall that I was not aware of (ref 14v284000 issued 5/29/2014 -- also ref Ford 14s05). Called Ford customer service for verification. Could not get verification of past qualification for my VIN, just that "none open now". Said for recall in question, that Ford management had since closed that recall as complete. How can I verify that my VIN originally part of that recall? and if so, is there no relief available? expensive repair -- $500+.

I was driving on the highway yesterday evening when my Mariner displayed the message �power assist system fault�. I did not notice an immediate issue with the steering but carefully limped it home. This morning I called my mechanic about it. He had formerly worked for Ford and was familiar with the issue. We set up an appointment. However as I backed the vehicle out of the garage, the message disappeared and the power steering failed completely, making the vehicle unsafe to drive.

The contact owns a 2008 Mercury Mariner. While driving 25 mph and making a left turn, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the electric power steering assist column failed and needed to be replaced. The vehicle was not repaired yet. The local dealer was not contacted. The manufacturer was notified and stated that the vehicle would not be repaired per NHTSA campaign number: 14v284000 (steering) due to the mileage. The failure mileage was approximately 144,000.

Tl the contact owns a 2008 Mercury Mariner. While driving 35 mph, the power steering assist failed and caused the steering wheel to seize. The contact was able to drive the vehicle. The dealer (dana Ford Lincoln, 266 west service road, staten island, NY 10314) stated that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The dealer informed the contact to bring the vehicle in for diagnostic testing. The manufacturer was contacted and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 72,637.

The contact owns a 2008 Mercury Mariner. While driving 30 mph, the power steering seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the torque sensor failed and needed replacement. The sensor was not replaced, but was reset by the independent mechanic. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact mentioned that the vehicle was serviced per NHTSA campaign number: 14v284000 (steering). The torque sensor was reset and there was no history of a power steering assist failure. The manufacturer was made aware of the failure and offered no assistance. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 137,000.

My power steering was reprogrammed under recall 14s05 back in 2015. Because I did not have any active codes in my system forward reprogrammed the power steering control module. My vehicle now is showing trouble code b2278. The original code that triggered a recall. My power steering failed while I was driving the vehicle. As a result I tore a muscle in my side trying to maintain control of my vehicle. I attempted to contact the dealership and was told that the recall was worked and closed. However I decided to contact Ford motor company in michigan to see if they could re open my recall. I was informed by a representative by the name of mickey that it was basically my responsibility now and not their problem. I just want my vehicle repaired under recall.

Power steering completely failed while operating the car, posing a danger. Transmission lurches on upshift between 1 - 2 gear while accelerating. Electrical system will not charge battery and completely fails while the vehicle is in operation on the highway, posing a danger. Vehicle may or may not restart immediately.

My vehicle's power steering failed due to a defunct torque sensor which should have been replaced by the previous recall. The power steering became defective while I was driving on a highway, and completely failed a short time thereafter while stopped. After I was notified of the previous recall in 2014, I took my vehicle to a Ford service shop; however, Ford apparently did not fix the underlying issue in my vehicle (malfunctioned torque sensor). There was no warning or notice given that this issue may arise in the future after having the alleged recall "fixed". I also was given no notice at any time that the power steering was going to fail completely.

Power steering assist failure. My steering column would shake uncontrollably, while the vehicle was in parked, stopped at a light, and while driving. After I got an alignment, the power steering completely failed.

The contact owns a 2008 Mercury Mariner. While driving, the power steering failed and forced the contact to manually control the steering wheel. There was a recall for the power steering, but the VIN was excluded. The dealer was notified of the issue. The recall details were not provided. The failure mileage was 185,000.

The contact owns a 2008 Mercury Mariner. While attempting to maneuver the vehicle from a parking space, the power steering assist failed and the electric power assist failure warning indicator illuminated. The contact, an independent mechanic, inspected the vehicle and took it to the dealer. The technician informed the contact that NHTSA campaign number: 14v284000 (steering) no longer applied to the vehicle. The manufacturer was notified. The failure mileage was 146,310.

The contact owns a 2008 Mercury Mariner. While the vehicle was stationary, the power steering failed and the steering wheel became extremely difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 120,000.

Power steering failure while in motion. Safety recall 14s05. Failure required steering column and motor replacement. Flash memory had been re-programmed 2 years earlier and that did not prevent the failure. Ford would not pay for repair or discount the repair. Young adult driver temporarily lost control of the vehicle at the time of failure on a busy city street while turning. $1,223. 00 repair estimate is attached.

The contact owns a 2008 Mercury Mariner. The contact stated that while driving, the power steering failed. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be repaired. The vehicle was not repaired. The vehicle was serviced under NHTSA campaign number: 14v284000 (steering) however, the code was not programmed for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Power steering assist failure error code appeared 12/27/15 while I was driving and immediately I noticed the steering was very stiff and difficult changing lanes and turning plus almost unmanageable especially from a standing/stopped position.

My teenage son was driving this vehicle his 2008 Mercury Mariner when the steering wheel froze without warning. It took all my strength but he manage to get to his grandparents and pulled over. His dashboard indicated it was "power steering assist fail. " the power steering failure was the #1 trending complaint on carcomplaints. Com in April, 2014 and is a known problem. Prior to contacting the dealership, I research it and found that Ford issued safety recalls for approximately 1. 1 million cars in north America. The first recall affected escape and Mercury from 2008-2011. However, I did not receive a recall notice and when the dealership was called we were informed the recall had expired. Safety recalls should not expired, especially for known issues like this.

Tl-the contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA campaign number: 14v284000 (steering), the vehicle was repaired under the recall, however, the vehicle was not serviced correctly. The contact stated that while driving at approximately 20 mph, the power steering failed. The failure recurred on multiple occasions,the vehicle was taken to a dealer and was diagnosed with a 14s05 power steering failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 120,000. Rw.

Started vehicle. Dash message read "power steering assist failure. " no power steering. After doing online research (it didn't take long to find similar to identical complaints), I found that there was a steering related recall pertaining to the vehicle (7/2014). Took vehicle to Lincoln-Mercury dealership from which it was purchased new. The dealer service department informed me that the recall work had been done the last time we had our oil changed over the summer, and that the recall had been "closed out". . . . We weren't informed of either the fact that there was a recall in the first place, or that they had "taken care" of it. The recall work was apparently to "reprogram" some "module" to simply make the driver aware that something has gone awry with the power steering (no kidding). The ultimate diagnosis: the vehicle needs a new steering column at a cost of nearly $1,300. 00 as the "torque sensor" has failed. It is apparent to me and many others that the recall had nothing to do with repair of the failed component, which is not such an "unlikely event". . . . Also, the failure of the component is not a matter of improper maintenance as could be the case with typical power steering systems. . . It just fails. The failure of the component(s) is however a pretty serious safety issue I would think. I will make the dealer service department aware of this, and continue to find out why these repairs should not be the responsibility of the manufacturer. By the way, mileage was 87,810 when this happened.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that while driving the power steering failed without warning. The failure caused the steering wheel to become extremely difficult to maneuver. The vehicle was taken to independent mechanic where the technician reset the steering code to fix the failure. The manufacturer was made aware of the failure. The failure mileage was unknown. Sr.

The contact owns a 2009 Mercury Mariner. The contact stated that while driving approximately 35 mph, the power steering failed causing her to lose control of the vehicle. As a result, the contact crashed into another vehicle. The contact sustained unknown injuries. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified. The vehicle was towed to a collision center. The approximate failure mileage was 70,000.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that the power steering sensor illuminated intermittently and the power steering failed several times. The contact experienced extreme difficulty maneuvering the steering wheel every time the failure occurred. The vehicle was taken to the dealer. The technician verified the failure but indicated that the remedy was not available. The contact mentioned that the vehicle was repaired under recall NHTSA campaign id number: 14v284000 (steering). However, the failure recurred. The vehicle was taken to the authorized dealer who diagnosed that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was not available. Pam.