general problems of the 2008 Mercury Mariner - part 1

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 mph, the power steering failed. The steering wheel became increasingly difficult to maneuver. The vehicle was turned off while the contact inspected the vehicle. The vehicle was restarted but a short distance afterwards the failure reoccurred. No warning lights illuminated. The contact called the dealer who informed them the vehicle was included in a recall for the vehicle, NHTSA campaign number: 14v284000 (steering), approximately 10 years ago, which had a software update as the remedy. The dealer confirmed the remedy had already been completed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 220. 000.

The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was significantly difficult to turn. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the electric power steering had failed. The mechanic determined that the failure was related to NHTSA campaign number: 14v284000 (steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 104,392.

The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a dangerous condition that could result in the vehicle going left or right of center and striking pedestrians, bicyclists, oncoming traffic, fixed objects. An independent service center confirmed that the issue was a bad torque sensor and bad motor in the steering column. I have schedule a police inspection for 5/23/2024. Issue first appeared this year. No warnings.

Power steering assist fault. Loss of power steering.

The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel was become loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "power steering assist" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with power steering assist failure. The mechanic was unable to obtain the part needed to repair the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 14v284000 (steering) which was linked to the failure. The dealer nor the manufacturer were notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Lost all power steering. Cannot steer or turn my steering wheel.

The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 mph, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to a local mechanic who replaced the steering sensor however, the contact stated the failure persisted and the local mechanic was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 160,000.

The contact owns a 2008 Mercury Mariner. The contact stated while driving 35 mph and making a turn, the steering wheel seized temporarily. The contact stated that the failure recurred intermittently while driving, and the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact stated that she turned off and restarted the vehicle several times; however, the failure persisted. The contact's husband assisted her in driving the vehicle to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

The contact owns 2008 Mercury Mariner. The contact stated while her husband was driving 75 mph, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband exited the freeway and veered to the side of the road by using his physical force to steer the steering wheel. The contact's husband was able to drive to the residence though the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 14v284000 (steering) as the VIN was not included. The failure mileage was approximately 186,000.

The power stearing went out all at once and a light popped up saying power assit fault.

The contact owns a 2008 Mercury Mariner. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality and was difficult to turn. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA campaign number: 14v284000 (steering) however, the vehicle was previously repaired under the recall. The manufacturer was contacted and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 238,000.

Our torque sensor needs replacing. Mcfarland Ford in exeter said that the torque sensor was repaird via recall at first Ford in fall river, MA 2014. We have never had a problem with steering. First Ford in fall river informed me that if we brought the vehicle in for an oil change, any recall item would have been checked, and if they found no problem with it at that time, it was reported, and that ended the recall status for our vehicle. Please, we need your help. My husband is 83; I am 70. This whole thing smells. How can checking something we had no problem with cancel a recall status on our vehicle. There was no warning. Our vehicle worked fine. We got in the next morning, and the steering wheel wouldn't turn.

The contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was included in NHTSA campaign number: 14v284000 (steering) and an inspection was performed along with a software update. The contact stated while driving approximately 20 mph, the vehicle lost power steering functionality making it difficult to turn to the left or the right. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the power steering functionality was restored. The failure occurred three times on the same day. The dealer was contacted and informed of the failure however, the vehicle had not been taken the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,669.

Drove fine day before got in next morning wheel very tight hard to turn took to shop they said loss of electric power steering. Guy said this vehicle had trouble with that checked for any recalls NHTSA had this on their site as a recall started in 2014 I called dealership here in town and guy basically laughed at me because was a 2008 and said not going to fix your car forever. Recall has expired. It’s a safety issue.

The contact owns a 2008 Mercury Mariner. The contact stated while her mother in-law was approximately driving 70 mph the power steering lost functionality. The contact's mother in-law pulled the vehicle off the road and managed to drive to an independent mechanic. The mother in-law stated she did not notice a warning light being illuminated. The mechanic diagnosed the vehicle and determined that the electrical power steering assist needed to be replaced. The mechanic related the failure to NHTSA campaign number: 14v284000 (steering). The mother in-laws vehicle was not covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

While driving suddenly a beep on the dashboard and a notice appeared, the steering wheel got too hard to make it turn, the notice on the dashboard "power steering assist fault" the part can"t be found anywhere but refurbished at a high price, it is very unsafe to drive while making turns. Wondering if this could be a good reason to order recall on this part. Vehicle was inspected by a mechanic. What do I need to do now? thanks.

The problem is with the electric power assist system. I have a torque sensor problem or something that want let the power steering work. Ford had a recall for this problem for this year model. When I call them they respond as my car was not covered. Im having the same issue that the recall was for. Not sure why its not covered.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist fault warning message was displayed. There was an abnormal metal on metal noise detected. The steering wheel was unstable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was notified and referred the contact to NHTSA for assistance. The approximate failure mileage was 188,000.

The contact owns a 2008 Mercury Mariner. The contact stated while driving approximately 75 mph and attempting to make a turn, the vehicle lost power steering assist. The contact was able to continue driving the vehicle in manual steering mode causing the vehicle to be difficult to maneuver. There was no warning light illuminated. The vehicle was driven back to the residence and was diagnosed by an independent mechanic. The contact was informed that the steering sensor was not operating as designed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

The contact owns a 2008 Mercury Mariner. The contact stated that at start up, the steering wheel became difficult to turn. The contact stated that the power steering assist fault warning message was displayed. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

The contact owns a 2008 Mercury Mariner. The contact stated that while stopped at a stop sign, the steering wheel inadvertently moved to the right or left. The vehicle was taken to an independent mechanic and diagnosed with steering control module failure. The steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.

The steering wheel locked up while turning at about 20 mph. There were not any warning lights that illuminated before, during, or after the incident. This happened on two separate occasions spanning about 7 or 8 months apart. I was fortunate enough to have safely pulled off into the shoulder of the road on both occasions. I turned the vehicle off for about 2-3 minutes and started it back up and the power assisted steering worked again. If I was unable to pull off into the shoulder, it could have resulted in an accident involving another vehicle.

Power steering goes out at regular intervals. In the same type of issue as the following recall notice 14s05/NHTSA or the electric assist system as bad.

The contact owns a 2008 Mercury Mariner. The contact stated that while attempting to park the vehicle, the steering wheel suddenly became very difficult to turn in either direction and the message "power steering fault" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The failure mileage was 168,000.

Power steering went out while driving on the interstate. It will not engage at all.

The contact owns a 2008 Mercury Mariner. The contact stated while driving 65 mph, he heard abnormal sounds coming from the front of the vehicle. The contact stated he lost control of the steering wheel and the vehicle was shuddering. The abs warning light illuminated. The contact veered to the side of the road. The contact stated as he drove, the vehicle continued to shudder. The vehicle was taken to the independent mechanic who diagnosed the failure as a loss of the steering torque sensor signal. The contact stated that the vehicle was not repaired, and the failure had been reoccurring while driving at various speeds. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 14v284000 (steering) because the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 155,000.

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 50 mph, the electric power steering failed, and the steering wheel was difficult to turn. The contact was able to drive the vehicle to his residence. The contact had his friend who is an independent mechanic diagnose the vehicle. The mechanic determined that the power steering sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 200,000.

The contact owns a 2008 Mercury Mariner. The contact stated while reversing out of a parking space, the vehicle lost power steering functionality. The contact stated upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure reoccurred while driving 35 mph. The power steering assist warning light was illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, however, the failure persisted. The contact used physical strength to steer the vehicle and drove to the local dealer. The dealer diagnosed that the failure was related to NHTSA campaign number: 14v284000 (steering) and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The contact stopped driving the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 77,000.

My power steering assist went out in 2016 and I had it repaired under the recall (14v284000 from NHTSA 05/29/2014) at the Ford store san leandro. The same power steering assist just went out on my vehicle again 3 days ago (03/06/2021).

Steering stopped while driving.

My car was completely function normal when it comes to the steering and I jumped in my car the following day to head to work and I had no power steering! for no reason my power steering assist quite working, I have never had a service light on in my car sense I have owned it but a couple months ago my air bag light came on and I can't figure out why it came on but now I have no power steering. I seen a recall for the power steering assist but when I called the Ford dealership they said they aren't able to see the recall.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that upon start of the vehicle, the steering wheel would intermittently shake without warning. Recently, the power assist fault warning light had illuminated on the instrument panel while the contact was driving at 40 mph. The vehicle had yet to be serviced or diagnosed for the failure. The manufacturer had yet to be notified of the failure. Upon investigation, the contact linked his failure to NHTSA campaign number: 14v284000(steering); however, his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 178,000. Jo.

Tl the contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was at a stand still outside of the garage, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to two different independent mechanics who associated the failure with NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 127,816.

While driving the power steering of the vehicle went out without warning, the vehicle was recalled for a possible problem with the power steering and the said nothing was wrong with the vehicle, now it has gone out and I am stuck paying almost $2000. 00 in repairs.

I was driving and my power. Steering assist stopped working and displayed it on the dash. My power steering is completely gone. I was scared to death there was a recall previously for my make and model specifically for the power steering assist but I was told that according to my vintage number my vehicle wasn't part of the recall.