general problems of the 2008 Mercury Mariner - part 2

150 problems related to steering have been reported for the 2008 Mercury Mariner. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2008 Mercury Mariner based on all problems reported for the 2008 Mariner.

36 Steering problem

Failure Date: 03/15/2020

My power steering went out while I was driving. I took this vehicle to my mechanic and he said that it was related to the power steering recall they did on this type of car. But when I put in my VIN it said this car was not recalled. So I am wondering if you guys skipped over my vehicle. I would appreciate if you would look into this. Thank you.

37 Steering problem

Failure Date: 01/26/2020

Tl-the contact owns a 2008 Mercury Mariner. The contact stated that every time the vehicle was turned on , for the past three weeks, the steering wheel started to shake. The vehicle steering ability completelly seized on 01/2620. The vehicle was taken to an independent mechanic, they determined that the power steering motor had to be replaced. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000. Bp.

38 Steering problem

Failure Date: 01/06/2020

[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

39 Steering problem

Failure Date: 12/26/2019

Power steering intermittently goes out like thousands of others escapes and Mariners. This happens randomly.

40 Steering problem

Failure Date: 12/20/2019

While driving the power steering went out on my vehicle. There is a recall for this same issues with other Mercury Mariner but appears mine is not covered by this recall however I am having the same issue as the recall.

41 Steering problem

Failure Date: 11/11/2019

Hello, I have a 2008 Mercury Mariner hybrid. I return from work one evening. My wife was going out and decided to take drive my vehicle. As she backed up she found it very hard to turn the steering wheel. The electric power steering system went out.

42 Steering problem

Failure Date: 11/11/2019

Driving about 40 mph when steering assist fault indicator came on and loss power steering. Recall on vehicle was completed in 2014 for possible problem of losing power steering. Now have no power steering. Took it to garage and mechanic said the electronic steering module was faulty. Thought the recall in 2014 was to prevent this from happening.

43 Steering problem

Failure Date: 11/08/2019

My car keeps saying "power steering assist fault". My wheel gave out several of times while driving on the road and now I'm terrified 😬. It did it again tonight while I just took a spin around the corner. I only had my vehicle for 2 years! please tell me that it's a recall on this vehicle.

44 Steering problem

Failure Date: 11/01/2019

Defective part on the steering wheel was replaced at 111,000 miles, the vehicle is now at 176,000 miles and the part needs replaced again. Power assist mechanism. We have no power steering. Ford said they won't replace it, it had already been done. Need to know what to do next.

45 Steering problem

Failure Date: 11/01/2019

I was driving on the interstate in traffic and had a complete loss of power steering, making it nearly impossible to pull over or get off the highway.

46 Steering problem

Failure Date: 04/27/2019

Steering stops working while driving. I have to slam brakes stop turn the car off and on then it works again for a few miles.

47 Steering problem

Failure Date: 03/07/2019

Sterring assist fault. All ready recalled and fixed but same problem reoccurred.

48 Steering problem

Failure Date: 02/26/2019

We have had a 2008 Mercury Mariner for little over a year and I was driving and the powersteering stopped working while I was trying to make my way to the highway to get myself and my 3 children home and I couldn't steer it was to hard come to find out there was a torque sensor recalled for this car but when I run the VIN says no recall and I noticed there were others who complained of this same problem that they were told it wasn't recall for their 08 Mercury either but there is a problem this could cause a crash so thankful it quit working before I got on the high way at higher speed could have crashed with my babies so I'm confused why there is no recall since others with the 08 Mercury had same problem and Ford said theirs wasn't a recall yet obviously it should be looked into since others are having the problem too.

49 Steering problem

Failure Date: 02/23/2019

Electrical power steering went out while in drivivg away from my house with no warning or sensor notification. I checked all the fuses they where fine theres no power to my electric power steering.

50 Steering problem

Failure Date: 02/15/2019

Power steering seizes and reverts to manual movement. Car has to be turned off and turned back on for normal steering to return. Steering wheel will jerk and jump when stopped.

51 Steering problem

Failure Date: 02/14/2019

The power steering stop working.

52 Steering problem

Failure Date: 02/14/2019

Power steering turned off while driving. VIN was not included in a recall notice.

53 Steering problem

Failure Date: 02/14/2019

I parked my car, and upon returning I started it, and received a waring stating that there was a "power steering assist fault". From that moment, I have no power steering and the vehicle is extremely hard to steer. When I took it to my mechanic, he plugged in his code reader and cleared the code, which brought the power steering back on line. Some time later, the power steering went out again, to which my mechanic cleared the warning code, and the power steering was brought back online. The steering assist continues to fail, and it got too expensive to have my mechanic clear the code continually. I've addressed this issue with Ford, and they state that the power steering recall 14v284000 service has already been completed on my car, but obviously it didn't prevent the loss of the steering: electric power assist system. Ford states that I am now responsible for the cost to repair the loss of a system that they are aware of as a very dangerous problem with their product. Why would I be responsible for the cost of fixing something that their repair was insufficient at preventing? are they not responsible for providing an actual solution to the recall item, not just a temporary fix to satisfy the recall requirement? my milage and dates of occurrence are estimations, as I do not remember the actual date of the initial failure.

54 Steering problem

Failure Date: 02/08/2019

The power string stops functioning while driving. . Very serious issue.

55 Steering problem

Failure Date: 02/06/2019

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that while driving at about 70 mph, the vehicle shook and steering wheel locked without warning. The failure recurred several times. The contact called the pacifico Ford dealer (267-233-6945, located at 6701 essington Ave, philadelphia, PA 19153) and no one answered the phone. The contact walked to the same dealer and was told to bring the vehicle to the shop. The contact stated that the vehicle was not safe to drive. . The manufacturer was not called. The vehicle was not repaired. The failure mileage was approximately 135,000. Fe.

56 Steering problem

Failure Date: 02/04/2019

My Mercury Mariner steering wheel began to shudder and shake and my system check screen said "steering assist " as a problem . This is a recall but my VIN for some reason said it had no recalls.

57 Steering problem

Failure Date: 02/01/2019

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that shaffer Ford sales inc. 12532 garrett hwy, oakland, MD 21550 (301) 334-2121 repaired NHTSA campaign number: 14v284000 ( steering). After the repaired the contact experience the failure. The contact stated that while driving various speed they would have to use force to steer the vehicle. The vehicle has not been repaired after this failure. The manufacture had been notified. The failure mileage was 130,000. Nd.

58 Steering problem

Failure Date: 01/28/2019

Steering wheel starts to shake around 35 miles per hour. It was becoming difficult to steer so I took it to a local dealership. After being charged for a diagnosis they stated it was the steering torque sensor. They stated there was a recall for my make and model but my VIN was not included. How can only some VIN's be included but not all? after doing some research myself I've seen multiple complaints about this issue but not everyone is able to get it resolved through the recall.

59 Steering problem

Failure Date: 01/21/2019

Tl the contact owns a 2008 Mercury Mariner. While exiting the highway at 45 mph, the power steering seized. The contact was able to slow the vehicle down and pull over onto the shoulder. The contact had the vehicle towed home. Bill kay Ford (14633 s cicero Ave, midlothian, IL 60445, (708) 388-3000) stated that the vehicle was not included in a recall; therefore, the contact would have to pay for the repairs. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 168,000.

60 Steering problem

Failure Date: 12/31/2018

I believe my vehicle should be part of the NHTSA recall campaign number: 14v284000 I was driving the vehicle when I lost all steering it was scary and very dangerous. Please make this a wider recall so I can have my car fixed. Thank you.

61 Steering problem

Failure Date: 12/10/2018

The steering box torque sensor was a part of the 2014 Ford recal. The previous owner had the sensor replaired in compliance with the recall in November of 2014. . I purchased the vehicle as used in December of 2017. In December 2018 the sensor failed again while I was driving, which caused the steering to become hard to operate; exactly 4 years and 1 month after the initial recall repair. I took the vehicle to a Ford repair shop and was informed, after being charged $75. 00 for the diagnosis, I was told that the recall would not be honored because of the previous remedy performed in 2014. If the problem was fixed why does 4 years and 1 month later the same problem occurs? apparently the faulty sensor was not fixed.

62 Steering problem

Failure Date: 12/01/2018

Tl the contact owns a 2008 Mercury Mariner. Upon starting the vehicle, the steering wheel was difficult to turn. Also, the interior fender was rusted. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was approximately 100,000.

63 Steering problem

Failure Date: 12/01/2018

Tl the contact owns a 2008 Mercury Mariner. While operating the vehicle, the power steering assist was inoperable and made the steering wheel very difficult to turn in either direction. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel torque sensor was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (hixson Ford, 2506 s. Macarthur dr, alexandria, la) was notified of the failure. The manufacturer was not notified. The failure mileage was 251,000.

64 Steering problem

Failure Date: 11/27/2018

Power steering is not operating.

65 Steering problem

Failure Date: 11/27/2018

Tl-the contact owns 2008 Mercury Mariner. The contact stated it is unpossible to steer the vehicle. The contact was driving about 15 mph. The contact did not contact the manufacturer or dealership regarding the failure. The approximate failure mileage was 77,000. Bh.

66 Steering problem

Failure Date: 11/19/2018

Tl the contact owns a 2008 Mercury Mariner. While pulling out of a parking space, the steering wheel became very difficult to turn. There were no warning indicators illuminated. The contact also stated that the failure occurred approximately three other times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 150,000.

67 Steering problem

Failure Date: 11/15/2018

The power steering became intermittent while driving in the snow and then a full loss of all power assist to the steering. Very difficult to steer during slow speeds.

68 Steering problem

Failure Date: 11/12/2018

Tl the contact owns a 2008 Mercury Mariner. While driving 65 mph, the steering wheel seized without warning. While the vehicle was switching to the right lane, the steering wheel became inoperative. The vehicle was towed to the contact's residence. Tipton Ford (3840 north expressway, brownsville, texas 78526, (956) 350-5600) was made aware of the failure and stated that there was no recall on the vehicle. The dealer also stated that the vehicle was repaired in 2016 per NHTSA campaign number: 14v284000 (steering) due to intermittent shaking of the steering wheel while driving various speeds. At that time, the vehicle was repaired by mac haik's southway Ford (7979 interstate 35 access road, san antonio, texas 78224, (210) 922-2222) where it was diagnosed that the motor mount needed to be replaced. The vehicle was not repaired for the recent failure. The manufacturer was not notified. The failure mileage was approximately 200,600.

69 Steering problem

Failure Date: 11/08/2018

"Ford power steering recall 2008 Mercury Mariner" while driving, "power steering assist fault" displayed on my console and experienced a sudden loss in power steering, making it very difficult to turn the steering wheel. I found a recall listing in 2014 #14s05 for this same issue for the same year and model as my vehicle. I have been told by both Ford motor CO. And my local. Dealershio, that my vehicle. Does not qualify for a recall. There was no warning of this failure, no engine lights or warnings we're onprior to operating the vehicle.

70 Steering problem

Failure Date: 10/25/2018

The steering gear lost electric power and won't start.



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