14 problems related to power steering failed have been reported for the 2009 Mercury Mariner. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Mercury Mariner based on all problems reported for the 2009 Mariner.
Past 30 days while driving heard warning chime lasting about 2 seconds. No message visible on dashboard. On 12/18 while parking car warning chime and message "power steering assist failure. " steering assist completely failed. Was able to drive car home (about 2 miles) - with difficulty when driving at low speed. Searched the web and found that others experienced the same issue and there is a recall for some cars of my year and model dealing with exactly this problem. I called my dealership and am awaiting a call from their service department (I had the a/c system serviced on Nov 11 that appears unrelated). If this is not covered by the recall - it should be. The steering is so difficult without the assist that higher speed would almost certainly have led to a crash. Right now, the car is not driveable.
Tl- the contact owns a 2009 Mercury Mariner. The contact stated that while driving approximately 25 mp-h when the vehicle's power steering suddenly failed. The contact pulled the vehicle over to the side of the road and had the vehicle towed home. The contact contacted the dealership (liberty Ford Lincoln canton, llc located at 1423 tuscarawas st w, canton OH 44702 phone number: 888-694-4553) who informed the contact that the vehicle was previously included in a recall regarding the power steering, but had expired. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 121,000. Gl.
While driving and turning into a busy intersection the power steering assist failed almost causing a crash.
Tl the contact owns a 2009 mercuy Mariner. The contact stated that the steering wheel seized when turned in either direction due to an electric power steering failure. Sawgrass Ford (14501 w sunrise blvd, sunrise, FL 33323, (954) 851-9000) diagnosed that the steering column needed to be replaced. The vehicle was excluded from NHTSA campaign number: 14v284000 (steering); however, the vehicle exhibited the same failure as listed in the recall. The manufacturer also indicated that the vehicle was excluded from the recall campaign and did not assist. The vehicle was not repaired. The approximate failure mileage was 65,941.
On October 18, 2018 I received the power steering assist failure error on my instrument panel when turning on my vehicle. I had driven it earlier in the day without issue. Previously I had the occasional warning noise and quick flash of an error (too quick for me to read all the way) and would have momentary difficulty turning. This issue makes it almost impossible to steer the vehicle. Research indicates that it is most likely a malfunctioning torque sensor. I reached out to Ford after learning of recalls for the 2009 model year. I was informed that my VIN was not included in the recall. Ford was unwilling to assist with the cost of repairs in any way. Their suggestion was to keep the receipt on the slim chance that the recall would be expanded. This is unacceptable. Had I been on a highway when this occurred it could have been fatal to myself or others. This repair will cost in the neighborhood of $1000 or more. I will need to have the work done at a dealership to ensure the repair is done correctly and that Ford won't give me reimbursement issues should the recall be expanded. This occurred less than a year after the fuel inlet valve failed on the vehicle, causing it to shut down while driving and rendering it unable to be started. The rear hatch has not been able to be opened for over three years because of an issue with the latch. I have had issues with the climate control system and well. There were issues with air conditioning when I purchased the vehicle (April 2015). The issues were not apparent previous to purchase because of the weather at the time. Within a month the weather warmed up. When I attempted to use the a/c it was only blowing hot air. The dealership was willing to fix the issue free of charge because of the circumstances. However, the issue is occurring again even after having an a/c recharge performed.
Power steering assist failure on dash. Making things difficult to turn in low speed turns. Contacted Ford and was told the computer was flashed in 2013, before I even owned the car. Was told that it would be my responsibility and to hold receipts because I be able to get reimbursed for part or all of costs associated with this issue. Now Ford says no go! looking around on issues with the torque sensor and noted many people going through the same as I have. Seems to me Ford is just trying to get more parts replaced and doesn't care about our safety. This is an attempt to get Ford on the ball to fix their vehicles. I've been a Ford person for a long time, but considering going to take my future car purchases to other cars. Come on Ford!.
Recall on Mariner. Took it in to have recall reviewed and they did the software update and then my power steering failed within a month. The recall states there are 3 fixes and Ford is choosing to do the software update so then the software can't communicate with the power steering so it is failing. My local dealer tried to contact Ford to have what they did amended so they can fix it. They ran another test on it and it threw another power steering code. Went to leave my dealer and my power steering was completely out at that point. Ford is not doing the proper fixes. The software update is causing the power steering to fail within a few weeks to a month or two. This recall needs to be reopened.
(cb - how was a VIN search done without a VIN?; dealer info inadequate) tl the contact owns a 2009 Mercury Mariner. While driving at an unknown speed, the power steering failed. Also, while the vehicle was parked in a parking lot, the contact started the ignition and the power steering shut off. A VIN search was performed and there were no recalls on the vehicle. The contact stated that the power steering module was previously reprogrammed. The vehicle was taken to andy moore Ford in indiana where it was diagnosed that a second power steering module would have to be bought at the contact's expense. The VIN was unknown. The failure mileage was 127,000.
Tl-the contact owns a 2009 Mercury Mariner. The contact stated that while driving 40 mph, the power steering failed. The contact was able to regain steering control after restarting the vehicle several times. Jack demmer Lincoln of dearborn, michigan was made aware of the failure and stated that the torque sensor was faulty and needed to be replaced. In addition, the dealer stated that recall was previously repaired and could not be repaired again free of charge. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000. Ad.
The contact owns a 2009 Mercury Mariner. The contact stated that the vehicle was previously serviced per NHTSA campaign number: 14v284000 (steering). While attempting to accelerate at 1 mph, the power steering assist fault indicator illuminated and the steering wheel became extremely difficult to turn. The vehicle was taken to an independent mechanic who diagnosed that a sensor in the power steering failed and needed to be replaced. The vehicle was not repaired. The contact spoke to the dealer (gorno Ford 22025 allen rd, woodhaven, mi 48183) who stated that there was no open recall on the vehicle, and the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.
My car was recalled once for power steering according to my car's history Ford updated the computer system. However for the last six months my power steering keeps failing. I never know when I start the car if I will have power steering. Ford states no recall and will not fix the problem for free. What I read states that if the computer update does not work than a replacement of the steering must be done. This is a major safety issue. I have had to cancel doctor's appointments because that day I did not have power steering and can not parallel park. Please I need help with this. I understand that some other owners are having the same issue. Must I get into an accident because of lack of power steering before Ford corrects this problem once and for all. Please help I am desperate.
The contact owns a 2009 Mercury Mariner. The contact stated that while at an intersection making a left turn, the power steering failed. The check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000. The VIN was not available.
On January 16 2016 power steering failed and car became very difficult to steer. Power steering pscm had been reprogramed pursuant to nhsta recall in Dec. 2014. This did not correct the problem (obviously) Ford dealer determined that replacement of steering column was required to fix the problem but refuses to reimburse me for the cost ($1306. 27).
Tl-the contact owns a 2009 Mercury Mariner. The contact stated they were experience the same failures explained in NHTSA campaign number: 14v284000 (steering) but the VIN was not included into the recall. The contact stated while starting up the vehicle, the power steering failed and was very difficult to maneuver. The vehicle was taken to the dealership, where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Ng.