general problems of the 2010 Mercury Milan - part 2

I have had 6 accident with this car. I have all the info, reports, tickets, repairs and so on. And the file is about 1/2 and all the maintenance on the upkeep. Please contact me at my e-mail [xxx]. I am really looking for some reimbursement on some of the expenses that has incurred during all this. I am on a fixed income and it was a gift from my mom when she passed away. She wanted me to have a safe car and this car has been nothing but unsafe. Please help me get my monies back. I have called after ever accident and no response, after the second accident I would not take on the expressway and do not exceed over 45. My car always took the most damage because it went under the car. No one ever got hurt. I kept my distance and it still happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While my wife was driving the car, brakes felt soft and car wouldn't stop. She was in a residential area at low speeds and was able to coast to a stop. She restarted the car and everything was fine. Ford says it's due to a faulty abs module which seems to be a known issue, but no safety recall. Issue also affected traction control system and prevented hybrid from staying in ev mode when accelerating at low speeds. Ford charging over $1,200 to replace abs module.

While in motion, the antilock brakes will randomly lock up, increasing stopping distance significantly enough to cause a car accident.

Safety issue type: complaints January 31 2019 NHTSA id number: 11173378 components: service brakes NHTSA id number 11173378 incident date January 07 2019 consumer location medina, OH vehicle identification number 3mehmohaoar****** complaint summary crash no, fire no, injuries 0, deaths 0. Immediately after the abs brake system activated, my brake pedal went to the floor and I went thru a red light. My research indicates that this is a common issue with the abs pump/module. My vehicle was in motion on a busy street and fortunately didn't hit a car at the intersection, when I went thru the red light. I was told to go to a Ford dealership to have the defect confirmed. I called the closest Ford dealership and they want $129 to do diagnostics to confirm my brakes aren't working before they can confirm. Update: January 2020 recall # 19v904 was issued in December 2019 for the abs pump issue. I was notified this month (Jan 2020) that fusions, mke�s, zepher's and Milan's for model years 2006 thru to model year 2010, was issued for vehicles manufactured until July 15th 2009. My 2010 Milan was manufactured on 07/24/2009 and is not included in the recall. For most of the last year, I have not let my wife drive this vehicle if there is rain, mist or snow on the roads because of this defective abs brake system. As you can expect I'm outraged that this could happen.

Ref: complaint # 11173378 and complaint # 11301848. I didn't get the whole of my note in the required space. Update: January 2020 recall # 19v904 was issued in December 2019 for the abs pump issue. I was notified this month (Jan 2020) that fusions, mke�s, zepher's and Milan's for model years 2006 thru to model year 2010, was issued for vehicles manufactured until July 15th 2009. My 2010 Milan was manufactured on 07/24/2009 and is not included in the recall. For most of the last year, I have not let my wife drive this vehicle if there is rain, mist or snow on the roads because of this defective abs brake system. As you can expect I'm outraged that this could happen.

Ref to complaints # 11173378, 11301848, 11301849. Update: January 2020 recall # 19v904 was issued in December 2019 for the abs pump issue. I was notified this month (Jan 2020) that fusions, mke�s, zepher's and Milan's for model years 2006 thru to model year 2010, was issued for vehicles manufactured until July 15th 2009. My 2010 Milan was manufactured on 07/24/2009 and is not included in the recall. For most of the last year, I have not let my wife drive this vehicle if there is rain, mist or snow on the roads because of this defective abs brake system. As you can expect I'm outraged that this could happen.

Immediately after the abs brake system activated, my brake pedal went to the floor and I went thru a red light. My research indicates that this is a common issue with the abs pump/module. My vehicle was in motion on a busy street and fortunately didn't hit a car at the intersection when I went thru the red light. I was told to go to a Ford dealership to have the defect confirmed. I called the closest Ford dealership and they want $129 to do diagnostics to confirm my brakes aren't working before they can confirm. Are you kidding me?.

Brake pedal goes to floor randomly. Almost ran 2 stop signs and had accident. Shop says is faulty abs module due to leaky valves - will cost 1500. 00 to repair. 110,000 mi. Why is there no recall on this safety issue from Ford?.

Faulty abs pump causes low brake pedal, soft braking. I have almost rear-end vehicles due to the brake pedal going to the floor during normal driving. Seems to be a common fault on these fusions/milans.

I was in motion merging onto a two lane highway. I ran over two consecutive manhole covers while lightly braking to see if it was clear. But when I went to brake because it wasn't clear to merge onto the highway I had barely any brake! thankfully the car in front of me was able to merge or I would have hit him. After that I had a very soft brake pedal. Left it in a parking lot until after work. So hours later, the brakes seemed fine. But I didn't trust it. Had it towed and Ford told me it was the abs hcu and ecu and that they are known for this problem. Especially after traveling on a rough roadway. I had to go back to the road the next day because I couldn't remember it being a rough road. Then I saw the two consecutive manhole covers. I ran them over in my husbands truck and sure enough, even his truck jolted from them, enough for the abs to engage. This is a horrible issue and I'm amazed that Ford has not made it a recall yet! what will it take!? the repair was quite expensive. And I was out of a car for two whole weeks! it took almost a week for the part to come in. Not sure if that was the dealers bs or Ford not having the parts readily available for an issue they already know exists. This has not been my first Ford product but it sure may be my last!.

Please investigate the Milan / fusion soft braking issue. Without notice on a turn, the brakes go to the floor. This happened in Nov. 2017 and July 2018. In Nov. 2017 the fluid was flush but it reoccurred. Fortunately, no one was in front of me or there would have been an accident or fatality. The car took an excessive distance to stop. This is a known problem that Ford must correct before someone dies.

Tl-the contact owns a 2010 Mercury Milan. The contact stated that on several occasions when the brake pedal was depressed, the brake pedal went to the floorboard, which increased the stopping distance. On one occasion the vehicle went through the intersection before coming to a stop. The contact, a certified mechanic was able to diagnose the vehicle. The contact stated that the hydraulic control unit needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was contacted or notified of the failure. The approximate failure mileage was 60,000. Ah.

Tl-contact owns a 2010 Mercury Milan ---- received recall letter from Mercury -- brake pedal -- abs pump -- brake booster and water pump was replaced a year ago and brake pedal now goes to the floor and vehicle is hard to stop when coming to a light or stop sign. VIN tool _ recall incomplete -- 166,000 miles on vehicle. 1recallsassociated with this VIN Nov 20,2015 manufacturer recall number15s34 NHTSA recall number15v793 recall statusrecall incomplete summaryaffected vehicles may develop a crack in the fuel tank over time. Ford is not aware of any accidents, fires or injuries attributed to this condition. Safety riska fuel leak in the presence of an ignition source can lead to a fire. Remedy1. Dealerships will analyze diagnostic trouble codes dtcs and perform a leak test on the canister purge valve cpv. Cpvs will be replaced as necessary. 2. The fuel tank will be inspected for cracks, and will be replaced as necessary. 3. The vehicle powertrain control modules will be reflashed with new software strategy. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in February 2015. The ending date for reimbursement eligibility is January 31, 2016. Recall status recall incomplete.

I was driving in the road and drove over a pothole. As I pressed the break pedal, the pedal vibrated and went "soft. " I had to press the brake all the way down to the floor to get the car to stop. It happened three times. The first two times, the brakes return to normal in a about 15-30 minutes, but after the third time, the breaks stood "soft. " I talked to service specialist at a Ford dealer and they are aware of this problem. My investigation lead to this problem affecting Milans from 2009 and below. Well mine is a 2010 and it also has this issue.

While my vehicle is in motion, every time that I hit a large bump or have to engage the abs system by having to stop very quickly, the brake pedal goes so soft that even to stop at a stop light after going at low rates of speed, I have to push it all the way to the floor so that I can come to a full stop. The problem eventually corrects itself, but it takes at least a few hours and sometimes up to a day or more. This can happen in all any driving condition (city street, highway, driveway, etc. . . ), and at any speed (as low as 5 mph). I recently read that 2007-2009 models were being investigated for the exact same reason, and wanted to make sure that the 2010 model was added to the list because I feel very un-safe driving my car sometimes, and the abs system is such a vital component to a safe drive. Also, after reading the next page, the most recent instance happened just yesterday (5/21/17), but this has been going on since I bought the car in January of 2011. My mechanic has never been able to experience it, so he doesn't know how to fix it, but from what I've read, the hydraulic brake controller is the faulty part. Can you please put a re-call out on this??.

Tl the contact owns a 2010 Mercury Milan. The contact stated that the vehicle leaked fuel and there was an abnormal fuel odor inside the vehicle. The vehicle was taken to oxmoor Ford Lincoln (100 oxmoor ln, louisville, ky 40222, (502) 426-2500) where it was diagnosed that a new fuel tank was needed. The vehicle was not repaired. The dealer also found that the rear brakes needed to be replaced. New brakes were installed; however, front brakes were installed instead of rear brakes. The manufacturer was not made aware of the failures. The failure mileage was 70,000.

With some snow and ice on road on 1/8/17 in roanoke, va, car brakes went almost all the way to floor and then rear wheel started locking up intermittently. This occurred as backing out of driveway and starting down residential street. I got out of car and had son drive back into driveway. I witnessed the drivers side rear wheel locked down for about 30 ft. Before the wheel started rolling again. Was going very slow at time so no accident. Struggled just to get car back in driveway. Will take car to dealer when weather clears.

Abs engaged and then brakes went to the floor. Brakes have been soft ever since. Dealer replaced hcu but problem persists. Dealer claims brakes are responding correctly. They are not.

The contact owns a 2010 Mercury Milan. While driving 5 mph to park, the brake pedal was depressed and the vehicle accelerated without warning. In order for the vehicle to stop, the brake pedal had to be depressed numerous times. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

The driver's side break light is hyderactive when my headlights are on. When the headlights are off the break light works fine. This seems to be a popular issue with many Mercury milians. The part was 377. 00 to replace it and I have no had the car a full year. Also my driver's side actuator in my headlight went as well. My first car purchased ever and it was Ford and I have had nothing but issue with the car. Disappointing.

Driver side tail lamp assembly is not functional seems the led portion of the taillight assembly needs to be replaced at a cost of $400-500 from the dealer. This is the second tailight in the 2 years of ownership that it has had to be replaced. Very poor design and safety concern of mine since this is no longer a $2. 00 bulb replacement but an entire taillight assembly.

Twice tail lamp has failed & is not under warranty. Break lite quits working without driver knowing.

The contacts owns a 2010 Mercury Milan. The contact stated while driving approximately 35 mph he heard audio signals. There were warning indicator lights illuminated that stated check brake system, abs. The vehicle was taken to a dealer. The mechanic diagnosed that the computer system and the brake mechanism had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 21,250.

The tail lights on the car keep fading out. The right tail light is completely out and the left tail light flashes, instead of just staying on as the brake is being pressed.

I have had the Milan 2010 into Ford 6 times because the engine lost all power without warning:no lights;brakes;steering. I have witnesses. It has happened in all types of conditions: stop and go traffic; merging onto a freeway. The last time black smoke came from under the hood. The car was in the shop for 6 weeks. A week after it was so called "repaired" the problem occurred again. I started a "lemon law" complaint in March 2012. My mother became fatally ill and died and I could not complete the claim. June 15, 2012 I was pulling into a parking space and the electrical system failed. I could not stop. I crashed into a cement wall. The car was a total loss. I got whiplash. My insurance company will not pay the balance remaining on the car. Bbb stopped "lemon law" case because there was an accident. No attorney will take the case because there is not enough money to be gained. I am without a car; in debt; injured; driving a rental car and working 12 hours a day to buy a new car. Please help me.