Mercury Milan owners have reported 169 problems related to vehicle speed control (under the vehicle speed control category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Milan based on all problems reported for the Milan.
My car stalled suddenly in moderate 35 mph traffic on 8/16/14. I was nearly rear ended while I had to restart my car as there was nowhere to pull over. On 8/17/14, my car stalled suddenly after traveling . 5 mile from home (at approx. 20 mph), so I returned to my house. On 8/18 at 7 am, I spoke to sheehy Ford in richmond, va, and was given an appointment for throttle body repair to occur on 8/19 under their "customer satisfaction program" 13b17. I was told that I was not in danger of getting stranded, so I had my husband follow me to work on 8/18. The car stalled again on 8/18 while traveling at 40 mph. Rather than replace the faulty part which they did have in stock, Ford merely recalibrated the powertrain since the check engine light was not lit when I dropped off the car for service, even though I notified them twice of the multiple incidents (via phone on 8/18 and in person on 8/19). I have filed a complaint with Ford since the contaminated internal motor contacts of the throttle body remain in my vehicle.
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Power steering recall: Ford motor company (Ford) is recalling certain model year 2008-2011 Ford escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. I called Ford motor company regarding my vehicle 2010 Mercury Milan premier because I had to have my power steering replaced on my vehicle. The dealership stated that I would have to call Ford and inform them that my car should be listed in the recall. When I called I was transferred to customer relations. The woman was very rude and kept repeating the same thing over and over. I explained to her I understand the protocol I just want to make sure that information regarding the call will be submitted about my vehicle power steering was serviced on my Milan and if there was anything further that I could do regarding my vehicle possibly being in the recall. Her tone of voice was very rude and she didn't seem to care about my concern. I am considering purchasing a Honda vehicle. When my power steering went out it was four occurrences 3 times on the freeway and once leaving from work. Not only was my my life and danger but the other drivers and my family members who were in the vehicle with me. So to speak with someone who does not care about my concern is very upsetting and I do not want to drive anymore Ford/Mercury vehicles.
The car has a defective throttle body actuator which is causing the car to have no acceleration or unexpected acceleration at various times.
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While driving my car. A tool light came on and my car lost all acceleration and dropped to 5mph in the middle of traffic. A car nearly hit me from behind.
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I was driving on the highway going about 70mph when my car jolted. Then from there it decelerated very fast. I pushed on the gas and nothing it felt like it was in neutral with nothing happening. I quickly was able to get into the breakdown lane but due to being in the high speed lane I almost got hit by 2 cars. As I pulled over it felt like the car was about to stall. I shut the car off and waited. I turned it back on and it drove fine. About 2 months ago I had stopped at a stop sign and when I went to drive my car again felt like it was in neutral no matter how much I pressed on the gas it did not go anywhere. . . Even though it was in the drive gear. I shut it off and turned it on and it was fine. My car feels like it hesitates and bucks sometimes when I am driving also. This seems extremely dangerous seeing as I was almost in an accident yesterday on the highway. I was told I needed to see if my VIN was part of the campaign recall to get this fixed. I will say if I find out its not part of the recall even though its listed in it then I will never by a Ford or Mercury every again because it shows they could care less about how dangerous something is and its fords fault no fault of mine!.
The contact owns a 2009 Mercury Milan. The contact stated that the vehicle suddenly decelerated upon depressing the accelerator pedal. The contact had to pump the accelerator pedal repeatedly in order for the speed to increase. The vehicle was taken to a dealer who indicated that the circuit board may need to be replaced. The contact was awaiting a response from the dealer who mentioned that approval was required from the manufacturer. The vehicle was to be repaired by the dealer. The approximate failure mileage was 78,000.
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The contact owns a 2008 Mercury Milan. The contact stated while driving at approximately 10 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician diagnosed that the throttle was defective and needed to be replaced. The manufacturer was made aware of problem. The approximate failure mileage was 12,000. Updated 8/11/cn.
I was merging onto a highway going about 60 mph. My car suddenly went into an idle and the wrench icon came on in the indicator dash. Luckily, I was able to pull over to the shoulder and no vehicle was behind me. I turned off the car and was then able to accelerate. Later in the day, I was again driving on the highway at about 65 mph. When the same thing happened. I then went directly to a Ford dealer. They immediately knew what the problem was and said Ford had extended their warranty on this problem to 120,000 miles. This is ridiculous! I am sure someone will and probably have been fatally injured because of this issue. There needs to be a recall!!.
Vehicle began to accelerate on its own, could not stop until she struck the two parked vehicles.
The contact owns a 2010 Mercury Milan. The contact stated that while driving 45 mph, the vehicle stalled. The contact mentioned that the check engine soon and wrench warning icon was illuminated. Aditionally, the contact stated that she had received a customer satisfaction directly related to failure. The vehicle was taken to the dealer. The technician diagnosed that the throttle body was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,000 and the current mileage was 19,000.
While traveling at 55mph my vehicle stalled, lost all power and came to a stop at the side of the road. It was restarted several times each time with the wrench symbol illuminated. Was only able to drive home at 45mph and the car bucked and stalled two times. Will be calling Ford for repair. Luckily I signed up for the extended service plan when I purchased this vehicle as a certified pre owned car at the dealership. This is obviously a throttle body issue which I will be explaining to the tech's when I bring it in for repair. And more importantly, this is a major safety issue for the occupants of this car and other cars involved if an accident were to occur.
2007 Mercury Milan came to a complete stop on a 2 lane highway, at a speed of approximately 55 mph in the left hand lane with heavy traffic, no indication of problem to try and even pull over. Towed to garage, was unable to fix. They towed it to a Ford dealership, coils, spark plugs, throttle body and pcm replaced, still would not run. Towed back to original garage. Did a smoke test on catalytic converter and stated 1 has to be replaced (will not pass inspection) but because of the number of "misfires" they strongly recommend replacing all three. After some searching I have found that this is a problem that Ford has not only known about, but stated that they were cooperating fully with the government, however , there was never a recall. I have placed a complaint with NHTSA. I requested a quote to trade the car in, but because of it's present situation they offered me $3400. 00, kelly blue book value is $7000. 00, I still owe $3700. 00 on this vehicle, still have to have catalytic converters replaced and just hope that it runs, and do not even at this time know the amount of repairs this far. I contacted Ford headquarter and they response was first to have it towed again to the Ford dealer. But when I questioned why I would need to pay yet another towing fee, she abruptly stated . "there is nothing we can do because you didn't have it initially diagnosed by Ford. This car poses a potential life and death situation for the consumer.
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The contact owns a 2007 Mercury Milan. The contact stated that while traveling approximately 55 mph, the vehicle suddenly stalled. The vehicle was towed to the dealer where the contact was advised that the spark plugs, the throttle body and the power train control module (pcm) were replaced. The failure was not corrected. The manufacturer was notified of the failure. The failure mileage was 85,000.
While driving around 60 mph on a major highway the car suddenly would not continue to accelerate and I came to a stop. This was a very dangerous situation. I put the car in park and shut it off. I turned it back on and it took a few seconds to start. I drove away again only to have the exact same thing happen about a mile down the road.
I was driving down the highway traveling at approximately 60mph when the car suddenly stalled and I was not able to accelerate. The wrench light came on at the same time as well. I turned on my hazard lights and was able to coast to the shoulder of the road. The car started to shake a lot as it slowed down. I turned the car off, and was able to start back up again. The very next morning while traveling a 50mph on a different highway the same thing happened again. I took it to the dealership to have a diagnostic run on the car as I had no idea why it was stopping. As I was about to turn into the dealership traveling at 25mph it stalled again. The result of the diagnostic test was there was a code stored in system of the electronic throttle body. It was giving a code for being stuck open when it should not have been. It was a failed component. . Read more...
I was driving on the highway, on my way home when my car seemed liked it stalled. The wrench image on the dash board appeared, and I coasted my car off of the highway because I was coming up to an exit. Once my car slowed down to about 10-15 mph the car seemed like it was actually jumping, or bucking and trying to drive at a very slow pace. I pulled the car over to the side of the road, and shut the care off. I restarted the car, and the samething happened with the motor running rough, and the image of the wrench on my dash appearing. I shut the car off again, and let it sit for a couple of minutes, and restarted the car while holding the throttle down, and the car seemed to function fine after that. This also happened the next day on my way to work same exact scenario just a different place on the highway.
The contact owns a 2010 Mercury Milan. The contact stated that while traveling approximately 60 mph, the vehicle suddenly lost acceleration power as the mil warning light illuminated. The vehicle was shut down and restarted, and functioned normally. The contact also mentioned that the failure was experienced multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 44,000. Updated 12-26-13 the throttle body was replaced. Updated 12/30/13.
Sudden loss of acceleration or ability to drive. Immediate display of icon showing mechanical problem. Towed to dealer, where throttle body failure was diagnosed. This incident occurred on a treacherous stretch of I-40 entering north carolina, where shoulder is very narrow, and we barely escaped injury and/or death.
Driving near 55 mph on local highway and applying pressure to gas pedal to accelerate. Felt and heard a 'clunk'. Vehicle immediately lost ability to accelerate with pressure applied to gas pedal. Exited to shoulder. Noticed yellow service (wrench) indicator light was on. Put the car into park and turned off ignition. Re-started vehicle; service indicator light did not come back on. Put the car into drive and re-entered traffic flow. Did not have an incident in another 30 miles of driving. Took the vehicle to dealer for diagnosis. Dealer diagnosed problem as requiring new throttle body. Very dangerous situation.
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I was pulling away from a stop sign when the car engine seemed to stall out. It was surging a bit, but would not accelerate. I was able to pull over to the curb, but could continue to feel the engine surge as I was stopping. I turned off the car and the problem seemed to resolve. I was able to drive home normally after turning off and restarting the car.
Driving down the highway through town and vehicle died multiple times in the middle of the street causing me to narrowly avoid an accident with my three small children in the car. Upon further inspection of the throttle body assembly, I discovered that the problem is a $20. 00-$60. 00 electric motor that Ford uses to run the throttle body the throttle body is not strong enough to do the job for a very long period of time causing the throttle body to go out at around 50000 - 60000 miles. I was a mechanic for Ford for 7 years before joining the army and have seen this issue with this exact model throttle body plenty of times. Ford could easily sell the replacement electric motor for the price listed above, but instead they prefer to price gouge their customers by forcing them to pay over $200. 00 for the whole new throttle body assembly. Also according to our local Ford parts dealer it is such a common part that needs replaced that the keep 3-4 on hand at all times.
With no warning, vehicle appeared to stall out which resulted in a limp home or reduced power mode; after the third circumstance we took vehicle to the dealer for replacement of the throttle body and motor asy.
While driving at a speed of 55 miles per hour on November 2, 2013, and at a speed of 50 miles per hour on November 4, 2013, my 2010 Mercury Milan abruptly stalled and I had to pull over instantly on both occasions in order to prevent being hit from behind. On these two occasions, the car had to be re-started. I brought the vehicle in for service as soon as possible on Wednesday, November 6, to correct the problem, which was a defective throttle body that had to be replaced. The throttle body was no longer under the general warranty and not included in the power train warranty.
I was driving down a local road at about 35 mph. All of a sudden, without warning, I could not get my gas pedal to do anything, like it was out of gear, and the engine seemed to be sputtering. I pulled off the road, shut the car off and after a few seconds, restarted the car, it restarted and drove fine. It did the same thing again the next day. It has happened a number of times since the first time. . . Happening about once per day. It seems to start up ok after I shut it down, but very unsafe to be driving down the road and then have no power and have to pull off.
Intermittent electrical connectivity and issue with throttle. Car has had problems since we received it in November 2010. Into walker Ford clearwater 4 times recorded - 2 other times not. Service department has replaced throttle body 11/12 and completed recall 13b17 (6/2014) but the same exact issues persist. Service department stated at least 4 times that they cannot replicate the issue or find the issue. Called customer service week of October 14, 2014 and was assigned jolynn legaul (866-631-3788 - ext 77722) who we talked to at length and send a follow up email (October 16, 2014) . Called twice and not returned our calls. Ms. Legaul said she would be back to us in a few days with a solution and have a service department prepared to fix the car. It has now been over 15 days since the original conversation. We are afraid to drive the car because,it has sudden reduction of engine power, revs into a high gear with no movement while traveling at 30-55 mph, and twice has died in the middle of intersection. Same issues as described in NHTSA action number pe13003.
I was driving down the high way at 55mph and the car started to slow down on its own and would not accelerate at all. I pulled the car over to a complete stop and the rpm gauge was bouncing up and down rapidly and the vehicle was violently shaking. Once I turn the car off I waited a few minutes and started it back up and everything was fine, no engine light, no shakes, nothing. I got back on the road and 15 minutes later it did the same thing. I barely made it back home due to the fact it was spitting and sputtering and causing traffic to slow down when it stalls and now I'm out of a vehicle due to the fact it cost soo much to fix. Code was p2111.
The contact owns a 2010 Mercury Milan. The contact stated while traveling various speeds, the vehicle suddenly lost acceleration power then it stalled. The vehicle was towed to the dealer who stated the throttle body needed to be replaced. The vehicle was being repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 60,000.
The contact owns a 2010 Mercury Milan. The contact stated that while driving 65 mph, the vehicle stalled without warning. The contact had the vehicle towed to a dealer, who stated that the throttle body was defective. The dealer replaced the throttle body but the repair did not remedy the issue and the vehicle continued to stall sporadically. The contact then took the vehicle to a local mechanic, who stated that throttle body was defective. The mechanic replaced the throttle body for the second time. The manufacturer was not contacted. The failure mileage was 82,000. The VIN was not available. Updated 11/14/cn.
At highway speeds the vehicle would have a total loss of power forcing a pull over and shutting car down waiting and restarting. The maintenance symbol(wrench) would go away and car will run smooth till next occurrence. Found out that there have been electronic throttle body failures resulting in engine stall and or surge while driving. These Ford vehicles are also having multiple led tail light failures due to defect. 400. 00 a piece for whole lens is only way to replace defective lamp.
I was in the middle of making a left turn, when my engine suddenly stalled. I lost all acceleration in the middle of my turn, while oncoming traffic was approaching. My check engine light came on with code p2112. I had to pull over, shut the car completely off, and it was fine for only a few more miles. The problem is ongoing and the vehicle is not safe to drive on a highway. Intermittently, at speeds of 30 mph and higher, the vehicle unexpectedly stalled and showed signs of throttle body failure. The consumer stated all the symptoms he experienced, were consistent with the NHTSA action number pe13003. Also, the brake lights did not activate, when applied. Updated 11/05/13.
After coming to a stop and turned the corner, there was no power. Pulled over and shut the car off and waited a few minutes and restarted. The wrench light that was on, shut off once the car started up. Took it into the dealer. They could find nothing wrong after a diagnostic test. Do not feel secure in driving as wonder when this will happen again.
Passing another vehicle when my car suddenly stalled. If it wasn't for the quick thinking of the car I was passing, who sped up, I would have not had time to pull back into my lane in time to avoid a collision with an oncoming car. I had to pull off the road and put the car in park and restart it. It ran fine after that. Unfortunately, this stalling and rough running has happened on several occasions. From what I have read, it looks to be a problem with the throttle body. As you can see, this can be very dangerous when it happens at the wrong time. I never know when it will happen as there is no warning.
The contact owns a 2010 Mercury Milan. The contact stated that while traveling approximately 25 mph, the vehicle suddenly stalled. The vehicle was able to be restarted and was taken to the dealer where it was found that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 28,708. . . Updated 12-26-13 the vehicle stalled and was re-started multiple times. The vehicle was fixed at a cost of $455. 50. Updated 12/30/13.
The contact owns a 2010 Mercury Milan. The contact stated while driving 55 mph, the vehicle shook with a jerking motion and shut off. The wrench warning icon and the check engine light simultaneously illuminated when the failure occurred. The vehicle restarted within a minute but operated for an unpredictable time and distance. The contact cleaned the throttle body and started the engine but it shut off again. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not made aware of the failure. The failure and current mileage was 45,000. Updated 11/5/cn the consumer purchased the part, and installed it himself. Updated 11/12/13.
The contact owns a 2010 Mercury Milan. The contact stated that while driving 40 mph, the vehicle stalled without warning. The contact also mentioned that the failure recurred several times. The vehicle was towed to an independent mechanic who informed the contact that the throttle body had carbon build up inside. The vehicle was repaired. The manufacturer was notified of the incident. The approximate failure mileage was 46,000.