Rear Suspension Springs Problems of Mercury Sable - part 1

Our 2002 Sable was brought in for an emergency brake cable issue. While working on the rear brakes, the mechanic noticed that a rear suspension spring was broken. He said we were very lucky it did not rupture the tire. We had both rear springs replaced, because we did not know what caused it to break. After that work was done the car needed to be aligned, and that is when they noticed that a front suspension spring was even more severely broken that is when we searched for possible bulletins or recalls. There were many complaints about 2002 Sable spring breakage, and some actually rupturing tires. There in fact was a recall issued for 2001 Mercury Sables with spring breakage problems, but not for 2002s. We know in fact that the same part is used on 2001 and 2002s. So, for safety reasons we had no choice but to replace both front springs. We feel that this is a severe safety issue. We were lucky that the springs did not break and rupture tires when we were driving at a high speed. We believe that a bulletin should be issued to notify owners of this safety issue, and that repairs should be covered under a recall. We put out some $1200 to remedy the issue. Do we have any chance of compensation for our expenses? I did call Ford and made a complaint, and have been assigned a case number #cas - 8343589. Thank you for any assistance you can provide.

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My Mercury Sable 2000, (I am the original owner), was taken in for new tires and the technician reported the rear brakes were low and replaced both rear brake drums and cylinders. Upon further inspection he noticed the spring on the rear strut drivers side had fractured. We are not sure when this happened, although we are sure it did not happen at the garage because there was rust between the fracture joints. The spring narrowly missed puncturing the side wall of the tire. I do remember Ford had a recall for a shield on the front strut springs and this car was taken to the dealership for this repair. I have seen many references on this site about the defect on the rear struts. Why hasn't anything been done about this? I'm afraid to drive the vehicle with the oem Ford struts front and rear. Btw the garage quoted $800. 00 to replace the rear struts only.

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The contact owns a 2001 Mercury Sable. The contact stated that after taking the vehicle in for a routine wheel alignment, he was advised that the rear springs were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure and the current mileages were approximately 88,000. The VIN was unavailable.

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In July of 2011 I noticed a small piece of metal, looked like a piece of the spring to my car. It was on the ground next to the rear driver side tire. At the time I looked at the spring ( not on jack stands nor did I jack the car up) not knowing if it came from my car. I thought it was odd that a piece was on the ground and my car didn't seem to drive any different nor did I hear anything. Then March of 2013 I had to change my back brakes, I jacked up the rear driver side and the spring just fell off into pieces. I was lucky that I wasn't on the roadways driving. A neighbor who is a mechanic looked at it and said that was the craziest thing he has saw. I mean this spring was in pieces and the pieces just broke off from one another. There was no cracks, the ends of the pieces did not have rust on them. It was like it just crumbled. I have saw a lot of complaints on the internet and I could imagine all the ones that aren't on the internet. Like my self if I didn't see this site in another website that I read, I wouldn't of known that I could write to someone about the rear springs to my car when I saw there wasn't a recall for this. I appreciate if you look into this knowing that this could be a serious matter one of these times, if it hasn't been already. I think Ford should be accountable for the faulty rear springs on this vehicle and not just the front. Hope this matter can be resolved appropriately with Ford taking time to look into it for there loyal customers!.

I am writing the NHTSA in order to warn of a dangerous, potentially fatal, hazardous condition on a Mercury automobile. To the best of my knowledge this condition has been addressed by a previous recall notice on earlier year models of the Mercury Sable but not on the year model that I own. I own a 2002 Mercury Sable. In February of 2010 I had a flat tire on my drivers rear side when pulling out of a parking lot. When I removed the tire I found that a spring had broken and punctured the side of the tire and had cut the tire in a circular motion causing a rapid expulsion of air. On January 1 of 2011 the drivers side front tire flattened while pulling out of a parking lot. The same thing had happened again. The spring had broken and punctured the side of the tire. After the second occurrence I searched the internet for information to see if others have had similar experiences and found NHTSA campaign id number 04v332000. Campaign id number 04v332000 exactly describes the conditions that I have on my vehicle. However, my vehicle is a 2002 Mercury Sable and the recall covers 1999-2001 and does not address the rear springs. Were these to occur at highway speeds this may have caused serious injuries or fatalities. This condition has the potential to cause loss of control to the vehicle and needs to be addressed by Ford motor company immediately in order to warn the public of this dangerous condition. Expansion of the recall should include the later year models and the rear springs of all vehicles that utilize these springs and engineering design. I purchased this vehicle used at a Ford/Mercury dealership and have never received a notice, recall or otherwise, concerning this condition.

Failure of rear struts, broken springs on a 2001 Sable with 32,000 miles. Advised by garage and personal experience that all taurus and Sable models break. Springs can break and puncture rear tires causing serious injury. Replaced both sides one side broken in two places. Labor was intensive due to stripped and broken pinch bolts.

2002 Mercury Sable with 60,000 miles and always garaged. Rear spring broke on smooth city street puncturing and shredding tire causing violent jerk and sliding of rear of vehicle. I understand front springs are covered under recall 04v332000 but Ford claims they don't have to do anything about the rear. If it is established that springs are defective why does front versus rear make any difference?.

I bought and are driving a 1997 Mercury Sable with 84k miles and it is a danger to be in. The rear springs are broken in several places. I have been told that Ford was recalling and fixing this problem in similar and like years of taurus's and Sables. Mine they claim does not qualify. The 1997 is the same car as a 1998 and 1999 that they have provided recall replacements on. . . I wonder how many other people have had this problem or have been in accident because of this problem that Ford is obviously aware .

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Took my 2001 Sable in to get wheel alignment but they found both rear springs were broken. Had 76,000 miles on car cost me $ 670. To have repaired by dealer.

My 2001 Mercury Sable has now failed me over 8 times without warning. I would drive turn the car off then try to start it again and it would not start. It was completely dead. I called aaa had the car towed. I took it to the dealer and they charged me for everything. A battery, an alternator, wiring, the works then, the same thing happened. The last time my car was at the dealer for a week before I was told it needed a fuel pump. I have now decided to never buy another Mercury after being a long time customer. I never received a notice of a recall and just now found out the rear springs which I replaced was also happening to other customers. They have not fixed my problem and the car is sitting because I'm to frighten to drive anywhere. It's sad. All the money spent could gone toward some other car where service people care of course, now the warranty is expired. The miles on my car is 58,000.

I have 2001 Mercury Sable with 84,000 miles. Both rear springs broke and have to have them replaced.

I have a 2002 Mercury Sable that has only 55,623 miles on it. Both of the rear springs broke. The spring on the drivers side broke in a way that it punctured the tire. Thankfully I happened to be backing out of my drive way when I heard the noise of the spring rubbing and not on the highway when the tire was punctured. I think the springs should last longer than 55,000 miles. I contacted my dealer who said this was not covered under any warranty. I was also told by the dealer that many other people have had this same problem. I contacted Ford and they will not cover this repair. I think that this could be a very dangerous failure when the spring can break in a way that it pops the tire since people could be driving at highway speeds. Ford should be recalling this vehicle and replacing these springs.

Rear springs broke ruining a brand new tire. Replaced springs.

The rear springs on my 2001 Mercury Sable have both fractured. The car is in the shop right now being repaired and no one in the shop can believe that both of the springs have fractured. They are amazed!! this is a very big job to fix and is very dangerous. The repair tech could not believe that the car was even drivable. I would like Ford motor company to contact me with a response. I see on the internet that many 2000-2001 Sables are effected by this problem and yet Ford did nothing, allowing people to drive unsafe cars. This should have been recalled and corrected. If I do not hear back, this will be my very last Ford car. I would like a reply from Ford motor CO. I am just glad no one was hurt. Thank god!! please see : ea06002 and pe05-054.

This vehicle was taken to a tire store/auto repair shop for evaluation of excessive tire wear, and sagging rear suspension. Mechanic found both rear springs broken in about the same spots while examining the underside of the vehicle. This vehicle had already been repaired under recall 3 years ago due to broken front springs. Owner already aware that rear springs are not included in that recall or subject to recall of their own. Springs and worn struts replaced, along with new tires installed. Cost of new springs and labor alone $250. Owner informed that premature tire wear (wear bars showing and inner side wall wear at 26,000 miles on 40,000 mile warranty tires) was attributed to broken springs which rendered vehicle out of alignment, thus voiding warranty on tires. Springs were not broken when the tires were first installed. This required additional expenditure to replace tires that should have not been so badly worn in 2 years time. Total expenditure to replace tires, struts and springs $900.

2002 Mercury Sable. Rear springs and struts sagging causing low/unstable ride and crunching noise. Service attendant said condition could be dangerous and is common problem with Sable/taurus.

While having tires rotated at sam's club, the technician notified me that both rear springs were broken.

1. Rear of car very saggy 2. Rear spring on 2000 Mercury Sable broken piece fell out 3. New springs purchased, kept broken one.

While backing car from lawn onto driveway (not a significant incline), I heard a loud noise. Later when I drove the car I heard a continuous noise from the rear (thought something broke in the brake assembly but discovered spring rubbing on tire). The repair shop inspected and found a broken rear spring. They replaced both springs (unclear if 1 or both were broken).

My husband merely sat in our car and we heard a terrible noise from the back - it was the springs breaking. We spent $400. 00 to repair both rear springs. A month later, I took the car in for new tires and the drivers-side front spring broke. We ended up replacing springs, shocks, and mounting hardware for a total of $650. Ford has recalled the 1998-2001, but this problem obviously is still not fixed and the 2002 should be recalled as well.

The contact owns a 2002 Mercury Sable. On June 16, 2008, while the vehicle was being aligned, the contact discovered that both rear springs failed. He called the dealer and was informed that the total cost for the repair would be $500. The vehicle needed to be inspected and repaired. The manufacturer stated that there was no recall. The VIN was unknown. The current and failure mileages were 89,000.

The car was being driven as normal when the rear end started to sag. Once we inspected the problem we realized both rear strut springs were broken at about the same place. After investigating we found the front springs were serviced under a recall but rears weren't covered even though they were prone to the same breakage. I am going to pay to have repairs done.

Rear springs broke on my 2001 Sable. Cost me several hundred dollars to replace. This is wrong -- Ford has know this was an ongoing problem for a long time on specific years.

Rear springs broke under normal driving conditions. Had to replace struts as well because they were ruined due to spring failure.

Left rear tire blew out while driving on highway. Service station replaced tire. During test drive, new tire was damaged to almost blow out. Replaced tire again and discovered broken rear spring. Replaced both rear springs and struts, in addition to the 2nd new tire. (also had rear brakes replaced one month earlier. The original issue was that the car shook. Altogether, I spent $2,400. On springs, struts, tires, and brakes. ).

Just found out I have two broken rear springs on my 2001 Mercury Sable. Researched this and discovered this is not uncommon due to poor design by Ford. A prior recall covered the front springs, but not the rear. Not fair to consumer, springs should not break from normal driving. I have had this vehicle for almost 7 years, only 65,000 miles. This could cause accidents, if it hasn't already. Ford should issue recall to fix this like they did on the front springs.

Front passenger side spring broke while driving the car out of the garage. The broken spring cut a 4 inch gash in the tire and caused a flat. There was not an accident because we were driving so slowly in the garage but the tire blew suddenly and could have potentially caused an accident. To the best of my knowledge springs are not supposed to break however the tow truck driver, tire salesman, and several dealers all reported it as a common problem with the model care I was driving. Replaced both springs & struts in the front and tire $730. 00. I was advised that the rear springs should be safe because I have a wagon and they are a different part.

Broken front and rear springs 2001 Mercury Sable.

A loud bang from the rear of my 2001 Mercury Sable. I removed one of the rear tires and found that the rear spring had broke on the drivers side. It had a sharp edge on it that could puncture the rear tire. The front springs had a recall done on them. Why are the rear springs not covered under this recall?.

I went in to the local dealer to have a coolant leak checked and was told that my rear springs, struts and brakes were all bad, the springs were broken and were hazardous to drive with. Total cost of these repairs is well over $1,500. I asked about the recall on the springs and was told it was only for the front of the vehicle. The recall should include the rear also because the same springs were used in the rear as in the front. I should not have to pay to have all these things repaired because of faulty springs. I was also told the other items, struts and brakes were likely cause from the bad springs. Ford needs to be accountable, many other people have had this problem.

Have a 2001 Mercury Sable LS premium with about 70,000 miles today after backing from the garage, I found a broken piece of coil spring about 6 inches long, laying of garage floor. One end showed a new break, the other end showed a ragged, rusted break showing the spring had also broken at least once before this date. This broken spring was laying towards the rear of the car about where the rear suspension is. I see there is a recall for front springs breaking but none for rear springs, although I have found numerous complaints about the rear springs breaking too, because of salt damage. Mycarstats. Com shows at least 127 complaints on 2001 Sable rear spring breakage, that also cause instant tire deflation. I have been a Ford customer since 1955 and I think they are wrong to not cover this faulty rear spring problem as they do with the faulty front springs- I can't help that salt is used on roads, and it is their responsibility to make something as heavy and (should be) as strong as a spring should be, in a reliable manner. This just might end my relationship with Ford products although they have always been reliable for me in the past-jd myers.

Had to replace right rear coil spring, which broke and was scraping the tire, which was a very hazardous condition. The front coil springs were replaced in a Ford recall about 3 years ago, the left rear coil spring also broke in 2005 and I had to have it repaired privately as there was and still is no recall for the rear springs. (filed a dot complaint at that time also -- 3/9/05).

The contact owns a 2001 Mercury Sable. The contact took the vehicle to have maintenance work performed, and learned that the rear springs on both sides of the vehicle failed. The cost to replace the struts and springs would be approximately $600. The current and failure mileages were 86,000. Updated 02-14-08.

Broken rear springs (both sides), only consequence so far is sagging rear end and cost to replace rear springs replaced, consider it lucky no other damage was done.

Left rear spring broke while sitting in parking lot. When driven next the rear tire was shredded! vehicle had to be towed.