Forward Collision Avoidance Problems of Nissan Murano

The contact owns a 2019 Nissan Murano. The contact stated while driving 45 mph, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the forward collision avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

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The contact owns a 2021 Nissan Murano. The contact stated while her mother was driving 6 mph, with the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to come to a complete stop, after which the vehicle lost power. As a result, the forward collision avoidance warning light, and the forward collision avoidance: automatic emergency braking systems failed to activate, and the driver lightly tapped the vehicle in front. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

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The contact owns a 2015 Nissan Murano. While at a stop light and waiting for the light to turn green, the contact attempted to accelerate when the collision avoidance monitoring system erroneously activated and caused the vehicle to abruptly stop in the middle of a busy intersection. The contact indicated that the failure also occurred one time previously. The vehicle was taken to the dealer (garden city Nissan in hemstead, NY) who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 19,000.

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The contact owns a 2015 Nissan Murano. While driving various speeds, the forward braking system warning indicator illuminated. The vehicle was taken to the dealer for routine maintenance. The contact stated to the technician that the forward braking warning indicator illuminated. It was diagnosed that the warning indicator was illuminated due to the vehicle being bumped and that the emergency braking system was turned off. The issue persisted. The vehicle was taken to an independent mechanic where the issue could not be diagnosed. The contact mentioned that the vehicle was previously hit a month prior. The contact also stated that the front driver and passenger sideview mirrors "close vehicle" warning signals no longer illuminated when other vehicles were close. The manufacturer was not made aware of the failures. The failure mileage was 12,000.