Horn Assembly Problems of Plymouth Voyager - part 2

The consumer states that the clock spring is bad and the air bag light stays illuminated, the horn will not work, and the cruise control will not engage.

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Seems to be a common problem with Chrysler vans. Something to do with a clock spring, that is in the steering wheel column. I have found other examples on the internet and there was mention of a class action law suite. Costs around $190 to $260 to fix. My father in laws Chrysler van has same problem with air bag light. Not sure about horn.

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During hot weather dash air bag indicator light illuminated, horn did not function & cruise control no longer functioned. Certified service center has identified problem is due to clock spring in steering column (ref NHTSA action #: ea01007). Air bag light came on first. . . Cruise control still work intermittently. Did not become aware of horn malfunction until needed for collision avoidance (near miss, no damage). Reference NHTSA recall # 98v046 for same issue in different make vehicle by same manufacturer. Reference Chrysler TSB # 08-010-01 may 01 that covers broad range of makes and models. This investigation was opened in Feb-2001. Why was a recall issued on wrangler and not minivan when both use same system?.

After the horn stopped working and airbag light stayed on, we brought the vehicle to a Dodge dealer who repaired the clockspring.

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Clockspring snapped, causing horn/cruise control not to work, and airbag light to stay on while driving. Cause unknown. Dealer will be contacted.

Horn/cruise control not to work,and airbag light stays on while driving. Cause unknown. Dealer will be contacted.

Clockspring has snapped, causing horn/cruise control not to work, and airbag light to stay on while driving. Cause unknown. Dealer will be contacted.

Investigation currently open by NHTSA ea01007. My airbag light would come on and sometimes extinguish during driving but come back on later. Finally the airbag light stayed on constantly. Over the course of a month, the cruise control and horn quit working as well. I inadvertantly stumbled across this open NHTSA case while looking for a wiring diagram to begin looking into the horn problem first. While the van is 6 years old I understand that Dodge/Plymouth have replaced over 400,000 clock spring assemblies. The dealership charged me $223. 30 to replace the part including labor. It would seem that a fair amount of these assemblies have failed which I would expect to last for the lifetime of the vehicle. I would have been willing to pay for the part if Dodge/Plymouth would install it for free. Not only did they charge to install it, they were ready to charge me an additional $70. 00 diagnostic fee if that wasn't the problem. I'm very disappointed that Dodge/Plymouth is very well aware of this problem which is obviously safety related as I have driven around for 2 - 3 months with an airbag light on which I'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. If I can answer any other questions, please feel free to contact me.

Airbag light is on, and horn is inoperable. Vehicle has not been examined by dealer.

The horn quit working, cruise contron quit working, air bag light remained lit after starting.

Cruise control, horn, back-up lights, windshield washer front & rear, air bag light stays on.

Horn failure and cruise control. Dealer says clock spring has failed. Dt.

The specific failure I am experiencing is this: intermittently and randomly (about 50% of my driving time) the airbag light on this instrument panel goes on, the horn won't work, and the cruise control won't work.

"clockspring" bad in 98 Chrysler minivan. Airbag light on, horn/cruise not working, etc.

Airbags lights stays on/ speed control and horn do not work. Clockspring failure.

The air bag/ clockspring was defective and affected the horn, cruise control and automatic locks. This is becoming a common problem for vehicles similar to my make, model and year, according to our mechanic. Upon research via internet, its an apparent problem and yet a recall has not been issued. I would like reimbursement since this was defective. Thank you for looking into this matter.

Airbag light has come on, and horn and cruise control stopped working.

Clock sping component failed causing deactivation of air bag, horn, and cruise control. I believe this is a design defect and a safety issue and this part should be recalled and the manufacturer should repair free of charge to the consumer.

On the morning of sept 28, 2001, I started my '97 Plymouth Voyager to begin a vacation trip. After a few minutes with the engine running, I noticed that the air bag warning light stayed illuminated. During the trip, I also discovered that neither the horn nor the cruise control worked. These symptoms appear similar to recall #01v153000. .

Horn pad is too big, causing horn to constantly blow.

Air bag light stays, on and horn does not blow. Contacted dealer, and dealer stated it was not under warranty.

Airbag light came on the dashboard, and cruise control/ horn went out. Also, tranmission was malfunctioning. When putting it in gear vehicle makes a loud noise. Dealership is aware of problem.

This assembly disables the airbag system. It also disables the criuse control and horn systems.

Due to failure of clock spring, unable to use horn and airbag inoperative-safety compromised. This part was on the news as a problem but not a recall yet! cost $345. Oo to fix. This system should not fail.

Airbag light came on, horn and cruise control stopped working. Dealer replaced clock spring assembly.

Consumer took a road trip and airbag light stayed on. Cruise control went out, and there was no horn. Dealer stated clock spring goes out of adjustment, drops contact, and everything drops down. Repair included removing airbag and steering wheel, cost $375 to fix. Consumer states the clockspring was replaced on 25-Jul-01 and until it had been replaced the airbag, cruise control, and horn were inoperable.

Failure of this part rendered the airbag system ineffective. Also the horn would not work, nor would the cruise control work. Approx $230 to fix. T work.

While driving air bag light came on and remained. This caused horn and cruise control not to be working.

Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced.

Airbag light would come on and stay on. Horn won't blow. When horn would start to work airbag light went out.

While driving air bag light will come on dashboard. Consumer is concerned for deployment of air bags. The clock spring failure caused the air bag light to come on and was repaired. The horn does not work sometimes.

Ea o1 007/air bag clockspring: vehicle experiencing no horn and air bag light remains on. Dealer notified. Feel free to provide any further details on this matter.

Air bag light was on, and cruise control was out along with horn. Dealership was contacted.

Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. Dealership has repaired this defect at consumers cost. Please provide any additional information/attachments.

Airbag light came on, horn and cruise control quit working.