Computer Failure Problems of Tesla Model S

Tesla Model S owners have reported 20 problems related to computer failure (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model S based on all problems reported for the Model S.

1 Computer Failure problem of the 2017 Tesla Model S

Failure Date: 01/13/2021

The Tesla Model S main screen blacked out, causing me to not have access to any of the car's control system other than to drive it (no backup camera, climate control, music, door locking, suspension adjusting, turn signal chiming, and other essential safety featues). When I took it to Tesla, they identified the problem but told me to fix the root of it, I'd have to pay for an "mcu2 upgrade" of over $1000 even though they know the computer chip is bad (and will go bad again). This happens sometimes while the car is parked and other times when in motion.

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2 Computer Failure problem of the 2013 Tesla Model S

Failure Date: 12/15/2020

The contact owns a 2013 Tesla Model S. The contact stated that the media control unit was inoperable. The vehicle was taken to Tesla (7500 windrose Ave b185, plano, TX 75024) and was diagnosed that the chip within the computer failed and needed to be replaced. The computer chip was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately was 140,000.

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3 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 07/18/2020

Mcu computer failed, black center touch screen, no access to any vehicle controls, from air conditioning, radio, sun roof, back up camera, suspension, navigation, etc, this is a known issue for Tesla mcu version 1 that Tesla has refused to correct, from reading other blogs, this is something Tesla knows will affect virtually all vehicles with mcu version 1 at some point, they have changed to mcu version 2 in 2018, but alll of us with older models are left with expensive repair bills with no recourse against Tesla for this known manufacturing defect.

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4 Computer Failure problem of the 2014 Tesla Model S

Failure Date: 07/17/2020

Total main computer failure (mcu) - many safety features were unaccessible and not available including but not limited to turn signals and hazard lights stop working, the settings for autopilot and driving are gone, the suspension settings, the ability to turn on headlights manually, ability to manually lock and unlock the vehicle, navigation, a/c, sunroof controls, etc.

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5 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 07/16/2020

On 7/16 after multiple calls to Tesla support due to my screen in my 2015 Tesla Model S loading very slow and the blinkers not sounding (they had me reboot multiple times) I went to car and screen (mcu) was completely black/dead. My a/c was on all the time and I could not open charge port to charge. I was scared I would not get it into service so I drove it in there on 7/18 and explained all to the sales rep. He took car and I got a ride home. Today, 7/20 service called me and said mcu1 was dead and I could either pay 1275 to replace or upgrade to mcu2 for $2500. I told them that it was dangerous as signals were not even working and this should be covered as it was dangerous. They said no and I told them just to do the mcu1 replacement. Now I have to pay for that and they said it will be over a week to get it in. I don't know how the whole computer could fail this quickly and I am debating getting new mcu2 though that is too much money to pay. I am reporting this due to the danger and the fact that vehicle only has 66,000 miles on it. Tesla should definitely cover this as the car is a brick without it (no climate, music, settings, suspension control, or sounds coming from car to name a few). I could also not even schedule the service as it has to be done through the app and that would not connect to the car!!.

6 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 07/15/2020

Mcu central computer failed, so turn signals and backup camera are unavailable, as well as climate control, audio, navigation, vehicle status.

7 Computer Failure problem of the 2016 Tesla Model S

Failure Date: 07/15/2020

Mcu1 computer failed. 2016 Model S 85d. Rear camera,ac,blinkers,and many other things don't work. Car is dangerous to drive. Happened over night and I have no other choice to drive it.

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8 Computer Failure problem of the 2012 Tesla Model S

Failure Date: 07/10/2020

The touch screen on the Tesla is black and will not turn on. It's as if the computer is dead. It was working I parked at ups delivery got out, dropped off a package got back I. The car like normal with the key fob, sat down pressed the brake and noticed nothing moved, in other worded the seat, and the touch screen stayed off. Nothing came back after that. . .

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9 Computer Failure problem of the 2016 Tesla Model S

Failure Date: 07/08/2020

The main screen in my Tesla often experiences long start times, shuts off unexpectedly while driving on highway or surface street, limiting ability to control headlights, rear view camera, or operate defrosters and turn signals. One instance, I was unable to switch on headlights while driving. Another time I was unable to activate my left turn signal while driving, instead the car activated a portion of the left headlight. I frequently need to follow a reboot process on vehicle start in order to drive. The delay in or need to reboot prior to vehicle startup has been occurring more frequently in recent months. I've also experienced garbled display graphics while driving, requiring the need to reboot (one or more times) to operate vehicle function. The vehicle is still under warranty and service center informed me that the mcu computer will fail in approx. 1-1. 5 years, but could not be replaced now.

10 Computer Failure problem of the 2017 Tesla Model S

Failure Date: 06/30/2020

Vehicle computer fails repeatedly over and over, hundreds of times since purchasing the car and Tesla refuses to do anything about it. The primary display that indicates my speed, indicators etc does not work at intermittent times, I at other times can not control or function lights, turn indicators, or basic functions other than acceleration and braking / turning. This has been to service many times and each time they say they won't do anything to help. Often times the cruise control won't work, and since the display won't function or freezes completely ' I cannot use radio, navigation, etc. There have been several instances where my vehicle will not even turn on, or will take 20 minutes to 'boot' up. There have also been major issues where the vehicle will not accept a charge at all. Additionally, the vehicle states a range of 299 miles per charge, and after exemplary usage, I only get approx 265 miles per charge now which is well beyond average degradation for an ev.

11 Computer Failure problem of the 2016 Tesla Model S

Failure Date: 06/17/2020

2016 Model S touchscreen went black. Required replacement. Tesla service blamed it on the computer failing.

12 Computer Failure problem of the 2016 Tesla Model S

Failure Date: 06/10/2020

The center control screen went blank and could not be rebooted. It was determined by Tesla that the mcu computer failed and had to be replaced. My four year warranty had expired the previous month so the cost to replace was $1,680. 25. Though the car was drivable the turn indicators would not work. You should know that this is a very common failure on all Teslas that are four years old. This car only had 47,770 miles on it at failure. It failed at startup.

13 Computer Failure problem of the 2013 Tesla Model S

Failure Date: 06/05/2020

Computer display malfunctioning has to be turned off and on. This is dangerous while driving. I have video of screen but cannot upload that type of file.

14 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 06/01/2020

Center console display and computer failed as described in NHTSA pe20010, was replaced under warranty approximately January 2018. Replacement unit is now showing initial signs of same failure (extremely slow start-up now including blank instrument cluster when entering/starting car; cellular connectivity and navigation failures; unusual sounds or lack of auditory feedback for vehicle controls, blank black screen for backup camera, etc. ).

15 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 05/27/2020

The contact owns a 2015 Tesla Model S. The contact stated that while the vehicle was parked, the central computer failed to operate as designed. The contact was able to drive the vehicle however, the early warning system, auto-pilot, rear back-up camera, and several other undisclosed electrical functions were inoperable. The vehicle was taken to Tesla (140 university town center dr #138, sarasota, FL 34243, (941) 866-6597) to be diagnosed. The contact was informed that the media control unit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 37,400.

16 Computer Failure problem of the 2015 Tesla Model S

Failure Date: 03/30/2020

Main computer screen failure. It's been down for over 2 months waiting on parts. No eta.

17 Computer Failure problem of the 2017 Tesla Model S

Failure Date: 03/11/2020

The contact owns a 2017 Tesla Model S. The contact stated that the hardware computer failed. The contact stated that the vehicle was repaired once for the failure however, the failure recurred. The vehicle was taken back to the same dealer Tesla service center - latham (326 old niskayuna rd, latham, NY 12110) however, the dealer refused to service the vehicle for free. The contact drove the vehicle to the dealer without the indicator lights or windshield wipers operational. The manufacturer was made aware of the failure but, offered no assistance. The failure mileage was approximately 61,000.

18 Computer Failure problem of the 2016 Tesla Model S

Failure Date: 03/03/2020

The main computer panel failed, giving no access to controls, camera, heat and air, auto braking. After the 3rd time of failure the main computer panel stopped working completely. Leaving it unsafe to drive. The vehicle in the first 2 instances failed while driving and a hard reset of the computer fixed the problem. The 3rd time it stopped working upon startup where I had a 100 mile drive home and did have to drive without the use of the main computer screen. I took the vehicle to Tesla and had to have the entire module replaced for over $2000. 00.

19 Computer Failure problem of the 2013 Tesla Model S

Failure Date: 01/23/2020

Tesla main computer is designed to fail and disable the ability to turn on the headlights, turn signals, rear view camera, and so on. The main computer logs everything happening in the car excessively (they do this so press reviews can be refuted, it has happened many times) but that logging causes the chip to fail. The solution is to turn off logging but they refuse, so these computers fail predictably on schedule. All Teslas are affected.

20 Computer Failure problem of the 2018 Tesla Model S

Failure Date: 10/30/2019

Twice recently while driving on highway at night, the car computer started failing. Lights went out, turn signals didn't work, eventually the whole screen and dashboard that let you drive turned blank. I had to find a way to quickly pull to the side of the road and reset the car by pressing and holding the two buttons on steering wheel. This is a very unsafe condition.

See all problems of the 2018 Tesla Model S 🔎.



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