Propulsion System Traction Battery Problems of Tesla Model S

The contact owns a 2014 Tesla Model S. The contact stated that the media control unit was defective and inoperable. The contact also stated that while the vehicle was in park, water started to leak from the vehicle. The battery warning light illuminated stating that the 12 volt battery should be replaced soon. The contact called Tesla (50 edwards CT, burlingame, CA 94010, (650) 342-1176) where the technician scheduled appointment to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. Consumer stated touchscreen does not work, the car door doesn't lock and ac runs while parked. Noise of the car is loud and battery runs out fast while parked. Consumer cannot see the telsa app and therefore cannot adjust charging and unable to open ac and more. Consumer stated media control unit/touchscreen was replaced.

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The contact owns a 2013 Tesla Model S. The contact stated that the media control unit failed to function as designed. Additionally, the vehicle failed to achieve the estimated 210 miles per charge instead only achieving 120 miles. The vehicle was taken to Tesla (4361 granite drive, rocklin, CA 95677, 916-652-7740), where the media control unit was replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, offered no assistance in replacing the battery. The failure mileage was 95,000. Invalid VIN.

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