general problems of the 2016 Tesla Model X - part 1

Coolant heater failure resulting in no regenerative braking .

Problem: driver door fails to open the door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.

There is a leaking glue like substance coming from the infotainment system that controls all safety components of the vehicle which can cause a safety hazard as well as health and enviormental concerns.

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 mph from a traffic light, the vehicle was t-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the contact’s wife had since started receiving physical therapy for pain in her knee. The contact was unsure if the other driver had sustained any injuries. A police report was filed. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Tesla Model X. The contact received notification of NHTSA campaign number:23v838000(electrical system; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle will inadvertently accelerate causing the contact to rapidly depress the brake pedal to avoid collision. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000 . Parts distribution disconnect.

The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.

The car front passenger side door open while driving and does not close and the car sting in babson college campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame.

To whom it may concern, my name is [xxx] , and I am writing regarding unresolved issues with my 2016 Tesla Model X (VIN: [xxx] ). Despite multiple service visits, extensive repairs, and approximately $8,000 in costs, my vehicle remains undrivable and presents significant safety concerns. I initially brought my vehicle to the Tesla service center in richmond, texas, for motor-related issues. I was informed that mismatched tires and front-end components were contributing to the problem, and repairs were completed. However, the original issue persisted. Subsequent visits for additional repairs also failed to resolve the problem, and new safety concerns emerged. Complicating matters, the richmond service center has since closed, and its staff were terminated. When I contacted the westchase service center, manager andrea p. Informed me that no resolution or agreement could be reached. I have attached the following invoices for your review: invoice #[xxx], dated April 26, 2024 invoice #[xxx], dated November 9, 2023 I am requesting the following: a full review of my service history and unresolved issues. Immediate repairs to address motor and safety concerns at no additional cost. A clear explanation of Tesla’s policies regarding unresolved repairs, especially with closed service centers. This situation has caused financial and personal hardship. I urge Tesla to address these issues promptly to restore my confidence in your brand. Please contact me at [your phone number] or [your email address] to discuss this matter. Sincerely, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I initially brought my vehicle to the Tesla service center in richmond, texas, to address issues involving the motor. During this visit, I was informed that mismatched tire sizes and worn parts in the front end were contributing to the problem. The service center proceeded with repairs, charging me for the work. However, the original issue persisted after I picked up the vehicle. Despite multiple follow-up appointments and additional repairs, the problem was never resolved.

Mcu1 onboard computer system becomes overloaded with data that eventually and periodically causes the computer system to "crash" and requires a reboot, even with 8 gb emmc replacement having already been installed. This means that vehicles with mcu1 (generally model s and x manufactured pre-2019) are increasingly becoming safety risks on the road because the mcu1 system crash can occur at any time, even while driving (not just when the car is going through it's start-up cycle). Whenever this occurs, it means the driver is unable to change the headlights which is especially harmful during dawn and dusk hours since these models do not have daytime running headlights. Drivers may be unable to use turn signals, unlock power doors (the Model X has power-driven doors on all sides) and advanced systems may be inoperable during the mcu1 rebooting process. This issue can be resolved by replacing the mcu1 operating system with the mcu2 operating system, but Tesla requires mcu1 owners with auto pilot computer version 1. 0 to pay $1,750 for what they are calling an "infotainment upgrade. " this is disingenuous terminology used by Tesla because the mcu1 operating system is not just for "infotainment" - it is beyond that and includes significant safety features as mentioned above (headlights, doors, locks, windows, adas, and more). Tesla needs to cover the cost of replacing mcu1 with mcu2 or a new system that is stable and does not experience frequent data crashes. In other words, there must be a fix beyond the 8gb emmc "band aid" that has not resolved the chronic failure of mcu1 systems. This is a continuing safety issue and driving hazard for all Tesla owners with mcu1 until a recall is issued.

My 2016 Model X has been experiencing front passenger and rear passenger safety restraint system faults off and on since we purchased the vehicle in 2019. This notification requires service and the Tesla service center has done a mixture of hardware checks, replacement of parts and keeps blaming the issues on a firmware update that will eventually happen in the future. Tesla says that when the system is tripped the airbags may not deploy and to schedule service when it happens. Because the vehicle is under a used warranty they refuse to address this as a recall or possibly defect.

I am reporting the cars main high voltage battery. The charging speed has slowed significantly similarly to my other Tesla which is a model s and that car's battery was replaced after the warranty expired due to unsafe circumstances where the car would not start. I'm starting to see similar signs and since this is an early model of the Model X, the battery management system in utilizing the same older hardware. The car already reported a similar error regarding the high voltage battery and I'm hoping to get ahead of the problem by making this report.

The vehicle will lose turn signal sounds making it unclear whether turn signals are activated. Therefore the driver may expect that the signal is on when it is not, or take eyes off the road in order to perform a visual confirmation.

Center screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.

The continued Tesla mcu problem. Got bad with system crashing and screens going blank, then finally got the Tesla emcc memory fix and all was good the last year or so, then in the last several weeks. It occurred 4 times and I made a service appointment, tech cleared the drive and said all would be good. Two days later it occurred again. Mcu crashed again Monday 30 may ~1202, started back up a couple minutes later then functional a minute after that.

All of the display in the front has started leaking with bubbles forming on center as well driver display. There was a recall for this issue that included 2016 Model X but Tesla says that my vehicle was not included in the recall. I am not sure how did they selectively include or exclude cars from that recall.

I had my Tesla Model X mcu replaced per the recall. Prior to having the mcu replaced I had numerous (more than 20) episodes of the car just shutting down and losing all power and would not restart for anywhere from 3 to 20 minutes. Many times after the vehicle would restart the main control screen would remain black, there would be no access to any of the controls usually accessible there. Other times there would be no navigation, radio or hvac available. When reporting these issues I was told to keep trying to reboot that it was a known software issue. When the recall was finally announced I checked frequently for appointments for a replacement chip which were not abundantly available. When I was finally able to get an appointment for the recall, the service center assured me that the replacement mcu would make things better but I also had the option to upgrade to a better chip for $2k but lose many options like fm and xm radio, which I use. Since the mcu replacement I have continued to have these same issues and my phone will no longer pair with the vehicle to provide the hands free use I had previously. I have worked with Tesla to try to resolve these issues and I am told by their technicians that this is a known software issue that is happening to "older" model s and Model X vehicles and there is no current projection as to when this will get resolved as it is on the back burner. My car is a 2016 with 40k miles! how is this ok? how is this not a safety issue? today the car went completely dark/dead while I was driving!!! luckily I was driving in a parking deck and there was no resulting accident. I have called Tesla customer service and messaged the local service center to report these issues multiple times. Even the corporate customer service rep has difficulty reaching them directly. It is so sad to have such a nice vehicle with issues like this. We have talked about trading it in but ethically cannot fathom passing these known issues on to someone else.

Tesla refusing to allow me to make a service appointment to rectify an open NHTSA recall. Said they’ll contact me when it’s available to be fixed. This was two months ago and still haven’t heard back from them on when I can have my recall fixed. Messaged and called the actual service center, no authorization to bring car in for repair. Recall information below.

The electrical components in our steering wheel have stopped working, disabling the horn. The horn itself can be deployed from the Tesla phone app (so I know the horn itself is not bad). Additionally, the control buttons on the steering wheel no longer work. A simple google search reveals that this is a widespread problem with Tesla vehicles. Not having a working mechanism to deploy the horn is a very serious safety issue --as the horn is intended to be used to warn careless drivers from coming into your lane, alert distracted pedestrians, etc. Despite seeing this failure across a wide array of its vehicles, Tesla is issuing 4-figure repair estimates --or at least that is what they did for me. Tesla should be required to replace its failing components as a matter of public safety. I can assure you that people will be injured and/or die because of Tesla's failure to act. Please feel free to call me if you would like to discuss. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Yellowing of the screen and the screen clicks in multiple places during a single click of a button - car was on some kind of uv treatment for 73 hours - not better at all - also the navigation unit resets all the time sometimes leaving you unable to activate air conditioner. Tesla tried to push me to buy some and of unit update 2k - not acceptable - the car is in perfect condition but the screen'. Can you point me out to someone that can provide a solution or any active class action lawsuit so I can join in.

Most times when I take my foot off the gas pedal, the car seems to accelerate on its own. However, when merging onto the highway, acceleration is reduced. As of the past couple of weeks, steering around turns has become a problem. The car operates like it's sliding on an ice patch.

We have received a recall of emmc flash memory unit since Feb, 2021. Tesla has not provided recall. When we tried to schedule an appointment for recall via Tesla app, pop up message continues to be "do not schedule appointment.

My 2016 Tesla Model X's mcu is often freezing, restarting, or going completely black while driving and while parked. When this happens, I'm unable to access any of the features of the car but more importantly, the rearview camera does not work when the mcu is having an issue. With the small rear window, I cannot see any children or people behind my vehicle. Reversing with no rear view camera is dangerous. I'm also unable to turn on the fog lights when needed. I've brought it into Tesla twice already and each time, they have said that they cleared the memory and disconnected the battery for a moment and reconnected. This has not fixed the issue. Just today, the mcu screen and my icc screen shut down for a few minutes without any notice. I recorded the incident. I've spoken to other owners and it seems to be a common issue.

The screen will go black while driving and then needs a reset, takes about 5 minutes to reboot the system all while still driving on the road. Lag with the screen, put the car in reverse and it takes 30 seconds for rear camera to come on. I can never the the internet to work as it should, unable to pull up the owners manual. This has been happing over the last 12 months. I have many videos to show the issue, but Tesla says all is normal when its taken in for service even when I show the video of what happened.

The contact owns a 2016 Tesla Model X. The contact stated that while driving at approximately 5 mph when the vehicle's front passenger door suddenly unlocked and opened. The contact attempted to close the door, however, the door failed to latch. The contact stated they had to return home holding the door as they were driving. The vehicle's door now fails to lock. The contact did not contact the dealer. The manufacturer was made aware of the failure and stated they would be able to send a mechanic to fix the door within a month. The approximate failure mileage was 28,000.

My center screen keeps on turning black without any controls of some important functions on the car. I called Tesla regarding the recall and they said they just cleared the memory and does not qualify to have it replaced. Yesterday it turned black again and could not drive the car at all. Tesla is trying to get away with recall. The other recall for the bolt in the steering has not been done at all.

Display unit goes blank while driving and reboots on its own while driving. Unable to see the rear view camera during reversing the car as the display turns dark.

The center console will become unresponsive, poorly responsive or freeze intermittently. Factory reset has failed to alleviate the problem. The issue is becoming more frequent. A soft reset will take 5-10 minutes to complete (it took less than a minute when the car was new). During that time the hvac is shut off and the backup cameras are not functional. Contact with Tesla has been unsuccessful in getting them to replace the mcu. This appears to be a known issue.

On a weekly basis, my center console that has controls for lights, defrosters, a/c will freeze and go blank for an approximate 2 minute reboot. This is while driving the vehicle. The ability to adjust the windshield front and rear, are inaccessible at this time. This will happen in motion whether on a city street or highway.

Main display computer goes dark and stops working while in drive. Hvac system stops as well as defroster does not work. Poor visibility and control issue of the car.

The main computer screen stops working which causes the hvac defroster and other controlling units of the car to stop working while in drive.

I had blank screen and it turned out to be a memory card problem which was under recall. This was once fixed by Tesla and this is second time it happened which I got fixed by Tesla under recall. . After fixing the problem I persistently have the same problem where I am driving in screen goes blank all of a sudden. Subsequently a Tesla symbol will appear which can last up to 5 to 10 minutes minimum. During this time I cannot use any electronic control like radio navigation temperature or a climate control etc.

Having many issues that seem to follow the reported symptoms of failing emmc memory, however Tesla told me that it is not the issue and that the emmc just needs "refreshed" for $95. 59. It sounds like a way for Tesla to delay the inevitable replacement or avoid replacing the module. Also, I think it should be illegal for an automaker to leave a feature such as autopilot in "beta" form indefinitely in a production vehicle. I suspect the feature (that was quite expensive) will never be actually finished since development is probably no longer happening on older vehicles.

Touch screen stayed off for more than 30 minuets on a 2 hour freeway drive with no control of the vehicles defroster, climate, navigation or audio controls. Touch screen does not always respond and glitches. Rear view camera does not always respond nor works immediately when in reverse and goes all black. Defrost would not work on freeway multiple times due to black non responsive screen. Rear driver seat sequels/squeaks a lot when sat in. Car often takes a minute or longer for the dashboard and touchscreen to turn on. Battery does not hold correlating charge to miles driven. Loud whirling/grinding when accelerating. . .

The center display and sometimes even the main display black out during driving. Most times the system requires a reboot which can take a few minutes. During the time where the screen are not visible you have no control over headlights or the ability to defrost the windshield. In addition the camera which is displayed while driving is also unavailable. If the center screen goes black then you can't see how fast your going or if your park, drive or reverse.