general problems of the 2016 Tesla Model X - part 2

The multimedia unit was black out several times in one year. I can not control all functions of the car except changing gears. It happened during stationary, in motion, on a city street and highway. It is very dangerous. I had contact Tesla many times. I scheduled three appts with Tesla. The events were verified by Tesla. They cancelled appt all three times due to lack of part. It has been one year. My car is out of warranty. They put me at risk of danger. It has been one year. Tesla should not put my life in danger in any minute once they know the problem here is recall info manufacturer recall numbersb2121001 NHTSA recall number21v035 recall statusrecall incomplete summary the emmc flash memory device is rated for an industry-standard 3,000 program/erase ('p/e') cycles. Over time, and depending on usage of the affected component, the emmc hardware exhausts cycles for each nand cell. When the emmc nand cell hardware reaches lifetime wear, as measured by the number of p/e cycles and remaining available storage capacity, the emmc controller will no longer be able to maintain the integrity of the filesystem. This wear-out condition can cause failures of the center display software components, and may indirectly cause loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.

The center display and sometimes even the main display black out during driving. Most times the system requires a reboot which can take a few minutes. During the time where the screen are not visible you have no control over headlights or the ability to defrost the windshield. In addition the camera which is displayed while driving is also unavailable. If the center screen goes black then you can't see how fast your going or if your park, drive or reverse.

On Saturday October 24. My touch screen when blank. For several hours with 1:20min while driving. Happened between 9am to noon. I won't be able to use any control beside driving . After I read an article online which mentioned Tesla will fix it for free and scheduled a repair on nov12. They then cancelled my appointment by saying my problem caused by software glitch not hardware. Please see attached screenshot of their response on Nov 14!.

The vehicle started taking longer to start up about a few months ago. Then the system needed to be rebooted on a regular basis to be functional. At one point the main screen that controls all the safety and visibility features of the vehicle stopped working and the vehicle would take up to 5 minutes to start up. After doing some research this is a common issue with Tesla's older than 2018 where they encounter an "emmc failure" of the mcu. The defect of the mcu was addressed when Tesla replaced the mcu in its vehicles in 2018. This should be treated as a recall due to the design flaw of the manufacturer. The mcu controls all the safety features of the vehicle and the rear view camera. Without the mcu it makes it extremely difficult to have the visibility needed to go in reverse.

My touchscreen went black and systems became disabled (air control, autopilot, music, navigation). Within a week the readings on my phone app were not correct and it took some time for the power to engage the gears. My backup camera went dark. Finally, I could not put my car in gear and it had to be towed by a specialty towing service. Tesla tells me it is a software issue, but I think a memory chip has gone bad. I think this relates to an existing investigation on this issue by NHTSA.

The door seals on the falcon wing doors leak anytime there is any amount of water on them. Tesla knows about the faulty seals and used improved seals for newer models.

Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. My Tesla is under full factory warranty and I have taken it to service for the same problem along with some other issues 4 or 5 times, every time Tesla service center tells me that the screen problem is a known issue and engineers are working on a software fix for it. I have never been able to fully get a use out of all features due to this problem. Tesla has not been able to give me a timeframe on when they are going to send the update to fix the issue with the screen. Meanwhile me and my family are at the risk of not being able to start and drive the vehicle if screen is frozen and we would have to reset the system which usually takes several minutes. Backup camera doesn't show the picture, screen gets distorted. I noticed uneven tire wear which I was told by Tesla that it was due to suspension settings and I was driving it in low mode. I can't change the settings due to screen not functioning. I have given Tesla several opportunities to fix the issue and they failed. My last service they wanted to charge me around $1700 (50% off) to relapse the screen which should be fully covered under warranty. Problem happens during drive or while stationary.

The tegra daughter board failed inside the mcu, which is the "brain" of the car. Tesla had known this would happen and yet they did not do anything about it beforehand. The central screen of the car would not turn on despite me trying reboot the computer 15 times. The air conditioning would not work. I had to drive my Tesla 30 miles without the turn signal working and the falcon door half open (falcon door could not close completely because the central computer was not working). I am a widow with 3 young kids less than 10. I cannot imagine what would happen if the kids were in the car with me. I paid $$791. 70 for the replacement of the daughter board. Several months later I received an email saying that I might be eligible for reimbursement. However, when I logged into my Tesla account, it says my car is not eligible for reimbursement without providing a reason. I reached out to Tesla support through email. But the email offered no help. It just says the team that reviews emmc related issues will not receive forwarded cases from Tesla support and that I will not receive any replies from them if I send them further emails. I did reply to the email and never receive any reply from them. I believe that I'm eligible for reimbursement and I would like the emmc team to review my Model X information. I would like to get in contact with the emmc team and be provided a reason for my ineligibility for reimbursement.

My mcu has begun to fail. Not allowing me to have total control of the car. Examples are. . . Safety issues like loss of backup camera, loss of turning signals, loss of emergency hazard lights, loss of headlight controls, unlocking doors from inside of the vehicle, and opening electronic doors.

First encountered while driving to town and it just kept getting worse over time, almost did not make it home. Had to pay about $700 to have it towed to the Tesla repair center in denver, colorado. Started to not being able to play music, then no turn signal and then big screen when black. Not safe to drive would not take a charge anymore and many other small issues keeps piling on current issue is with the mcu1 (right after the warranty expired).

Main touch screen failed to load. Same screen control almost everything from ac to suspension, navigation etc. Car was parked when screen failed to load . Same issue happened few times before in span of one week , however eventually screen booted while driving causing me to get even more nervous what if screen fail again while I'm towing trailer ( towing mode is also controlled in same scree as well as rear camera ).

While driving the car on July 31 at about 7pm, the center touchscreen went black and would not reset using Tesla instructions. Vehicle was parked. The a/c and climate controls were therefore stuck in the on position with no recourse. All other functions handled by touchscreen were inoperative. Tesla roadside assistance was called on morning of Aug 1 for oiptions, but reset protocols offerred did nothing to help solve the problem. Car taken in to Tesla service center on Aug 2, with inoperative mcu identified as the cause on Aug 3. Repair cost estimated to be about $1500. I then found out the repair was out of warranty only because Tesla had shortened the warranty by 2 years after I purchased the vehicle. If the warranty was as stated when the car was purchased, this repair would have been covered by Tesla. Sorry, no useful pics or docs appy at this point, as repair has not yet been made.

Mcu-touchscreen emmc failure - mcu1 (version 1) unit in Tesla, including my 2016 Tesla Model X has an emmc chip that cause failures resulted in whole central screen going blank, freezes, and as result make car not-operational - no navigation, no climate control, no other controls of the vehicle, since it's all driven through central screen. Considering my car if just 3. 5 years old, this is really concerning and Tesla should address this technical flaw.

Instrumental screen fail while driving keep getting reboot so I cannot see how fast I am driving battery info.

My screen goes black. This recovers over time when I reboot, but if I am checking mileage the screen goes black again. People who have the same car have told me that this is a known problem with the computer memory for this vehicle. This has happened when the car is stationary and moving on a city street. I am not able to get a service appointment until August 7, 2020.

2 months after my 4-year warranty expired, my car's main computer (mcu) "failed" by going black, apparently during the course of an over-the-air software update by Tesla. I lost all control of my climate, charging ability, adjustments to suspension, safety sensors (door sensors, lane sensors, other vehicle sensors), remote access via my cell phone, and most importantly my turn signal indicators. This makes my car illegal to operate. Tesla "recommended" an "upgrade" to a new computer (mcu), but now appears to have forced me to upgrade by disabling most of the safety, convenience, and comfort features of my automobile. Coincidentally (or not) my mothers Tesla automobile experienced the same mcu failure on the same day (she will file a separate report).

The mcu has failed completely rendering the vehicle undriveable. It was in the parking lot and when I went to drive it, the computer would not come on. The computer had been having problems for quite some time but Tesla supposedly fixed it previously.

The touchscreen in this car, which Tesla misleadingly calls the infotainment system, has failed repeatedly, leaving the car undrivable and even unable to be placed into neutral. In the first instance, all the car's computer systems went dead and the car locked up (parked at home) and had to be dragged onto a tow truck. Tesla replaced the entire center screen (at my expense) in July 2020. In another instance about a month later, the screens died while in a grocery parking lot. Eventually the power screen came back, which allowed the car to be driven home, but with no control over lights, climate systems, rear camera, etc. In that case Tesla repartitioned the hard drive, which made the car operable again for a couple of months. Both screens are now failing again, which makes the car unsafe to take anywhere. Just to be clear, despite calling the center screen an "infotainment" system, that screen is necessary to operate the car safely. Without the backup camera, there is no visibility behind the car. It also controls headlights, climate, interior lights, and other essential systems. Based on anecdotal reports in Tesla forums, similar problems seem to be happening to many 2016 Model Xs, which suggests that the cars should be recalled.

The mcu mdlsx,na premium,reman part #: 1098010-99-h is faulty and needed to be replaced. There are many people complaining of the failure in various forums and it is all happening at the same time. The options from Tesla is to repair/replace for $1200 and back ordered for 1+ month or to order an upgrade mcu intel upgrade-for tegraap1. 0 - north America part #: 9874564-00-a for $2500. This should be a recall replacment.

Center screen (mcu) dies/freezes up while driving and must try to reset all the time. Tesla refuses to accept resposibility and replace with new mcu under warranty.

My car had a bolt brake from its thread. They told me it was a critical bolt that was marked with paint. This bolt is to keep the subframe attached securely to the frame.

While I was driving on the freeway, the roof tap flew off the car in mid-June 2020. I made an appointment and had it fixed, and complained to the manager at burbank service center in los angeles. They ignored my complaint and the safety harzard posted to the safety of the freeway. I requested they repaired it under the warranty. They refused, and charged me over $1400 for the replacement of the new roof top. Now, I saw the recall, and I tried to get refunds for the replacement. They refused.

Vehicle was stationary, long start up times before I can initiate drive as shown in picture just a t logo for about 10-20 seconds. Also stationary and in motion can not pull up some items like vehicle charging or features just get a blank white screen as shown. All have to do since it is on mcu1.

The mcu (the car's center screen) would not turn on. The center screen controls everything in the car including all the updates. Since the center screen didn't work, and update was not able to pass through, and it essentially made the car not drivable. The car was in the turn off mode and would not turn on.

My vehicle's center display (mcu) is starting to show signs of failure on account of a flawed design that depends on an emmc memory component that is known to fail catastrophically after several thousand write cycles, causing loss of critical adas and rear view camera functions, hvac controls, and other basic vehicle functions. Now, I am facing the prospect of having to pay Tesla thousands of dollars to replace the entire mcu in my just-out-of-warranty vehicle. Tesla has tacitly acknowledged the safety implications of their original design by modifying it to use a more robust memory component in 2018, and they should be made to recall pre-2018 models to ensure that nobody else has to endure what I and many hundreds of others have experienced.

An accident occurred in my Tesla Model X 90d that was due to the fault of the car. We have owned the car for 3+ years. What occurred today in the car is something that has never happened before. The car was functioning perfectly fine during my whole 20 minute commute. As I pulled into my office's parking lot, the car seemed fine. However, as I was finishing parking the car in the parking space, the car unexpectedly started accelerating at a frightening speed. More clearly put I was almost done parking and my foot was partially on and off the brake. While my foot was slightly off the brake the car accelerated so fast that it ran over a curb and climbed a grass slope and ran over and tore down a small tree. The car accelerated so quickly that it ran over the tree before I could even react. After this experience I no longer feel that it is safe to drive a Tesla. I'm just happy that there weren't any people or cars in front of me. This is a major safety issue and needs to be investigated.

I was driving on the freeway on 'auto pilot', and the car suddenly braked for no apparent reason. The truck behind me was driving close and rear ended me destroying the car's rear portion ( insurance is declaring it a total loss ), and I had a whip lash injury but survived. This had happened before also but there was nobody behind to collide. I had complained about this twice to their service center but they said 'they could not find anything wrong', so continue using the auto pilot .

On 10/31/2019, my wife was waiting in line at a carwash. While waiting for the car in front of her to move out of the carwash tunnel, she had her foot fully pressed on the brake pedal and the 'hold' sign was showing on the instrument penal screen. Approximately 2 minutes later, she released the break paddle, but before she could press the gas peddle, the car suddenly moved forward by itself at almost full acceleration. My wife immediately attempted to stop the car by pressing the break pedal in full, the car slowed down, but did not fully stop and kept moving forward until it hit the car in front of it. Before and during the entire accident, sophie kept full humanly possible control over the car, but again, the car abruptly accelerated by itself and did not come to a full stop when break pedal was pressed. Fortunately there was no injury to anyone, but the front bumper of the car is dented.

There are about 4-5 bolts which secure the bottom plastic cover in between the rear wheels, see photos, the cover will come loose and fall out even at normal used. If the car continues travel on the freeway, without the bolts, the covers can easily fall and hit the behind vehicles. That might result with serious accidents especially on the freeway with high speed. The car only 18k miles from 2016- 2019, low mileage, had been service twice in last two years. Tesla needs to provide schedule annual inspection during the regular maintenance to inspect the bolts (screws which secured these bottom panels/covers) to make sure the bolts (screws) are tighten and the covers are secured. That also should be covered under the 4 years vehicle warranty, not just blame the clients, and try to send the client to contact local body shop. It is their responsibility for the manufacturer to make sure their vehicles are safe to drive and to be on the road within the warranty period under reasonable used. They also need to prevent future accident with their products.

The car auto accelerated on a surface street and crashed.

I was driving my Tesla Model X ev home and there were no problems. When I pulled into the driveway the self driving features accelerated the vehicle causing an accident.