89 problems related to suspension have been reported for the 2016 Tesla Model X. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Tesla Model X based on all problems reported for the 2016 Model X.
The control arm joints of the Model X started to squeak under warranty. Under warranty, they "reseal area around both front upper control arm ball joints with urethane (model x)" which they knew didn't fix the problem from looking Tesla forum. It just masks the problem for another 1-2 years and when the car is out of warranty, they now offer a fix which is to replace the entire control arm joint which is around $1k per side. There is a known issue with Model X suspension. It looks like other models have had a recall for similar issues.
Driving in a residential area I was unable to complete a left hand turn (less than 10mph). I bumped the curb and ended up with the right tire knocked off of its suspension. Upon inspection one of the links was broken. The car came to an immediate stop and I could not steer it. In the drive leading up to the turn which I could not complete all left hand turns were difficult. Tesla offered no assistance since it was out of warranty and I was forced to have it towed to the nearest Tesla certified body shop. The tires are completely inflated still- so even bumping the curb was not hard enough to damage the tires.
My car failed state inspection: "ball joint on right front lower control arm has excessive play. Part# 1048951-00-b" this is the third such part that need replacement since I have owned the vehicle (four+ years). The replacement solution was a different part, which was not compatible with the second existing ball joint (replaced in 2018, approximate) for the passenger side of the vehicle. Therefore, the second ball joint (which was functional) was replaced to facilitate alignment of the wheel. Therefore, I paid double the cost to mitigate the issue. While waiting for repair service, at least two or possibly three other Tesla owners appeared for repair of the same type of issue. The concern is that the parts used in assembly were defective.
Front lower fore links. Catastrophic failure while navigating a parking lot. Was told this just happens and that they just break. . . This vehicle only has 14000 miles. It was not available for inspection, despite receiving recent service. There were no indications of any kind that this kind of failure could occur or might occur. The car would come to an abrupt stop and halt. I have a major concern that it could have caused serious injury at any kind of speed. Video link: https://drive. Google. Com/file/d/1l9ksaakqmkkfvts8tiakvaedru3i7wgf/view?usp=drivesdk.
I was leaving my gym parking lot, backing out of my parking space. I tried to turn my car and I heard a scraping noise, and the car was difficult to turn. I was able to make it the half a block to Tesla. (in the past I had this scraping noise/issue before and the car was serviced in Jan 2019 when a tech rode with me to hear the scraping noise I was complaining about, and again in March 2021. At that time Tesla stated the issue was tire related and the tires were checked with no issues observed. ) on July 30, 2021 my car was entered into service at Tesla service center- 6701 amador plaza rd. , dublin, CA. 94568 at 8:30am. I let Tesla know I was moving out of state August 8th, 2021. From 7/30- 8/16 Tesla would set a pickup date and then call me to push back the date . This happened several times. I had to rent a minivan out-of pocket in order to complete my drive from California to colorado. Now on 8/18/21 my car is still in California, and I had to pay a shipping service to have my car shipped to me- out of my pocket. The issue with my 2016 Model X was broken left and right forelinks as stated on the service invoice. Tesla has stated that these parts were replaced. In researching this, I found that this was a problem with other vehicles of my particular year/model. There was no warning when this happened. I could easily have been driving with my family on a crowded freeway during our move, but I was thankfully in a parking lot. I have paid the service invoice $878. 10 out of pocket since my car is out of warranty. I feel Tesla knew about this problem. They failed to diagnose/fix this issue the 2 previous times I took it in. My car was under warranty the 1st time. My car is available for inspection to the NHTSA, and I am planning on having it inspected on it's arrival to colorado next week.
While driving slowly, making parking maneuvers, I heard a clunk sound from the right front wheel. Afterwards, sometimes when I turned right, I can hear screeching sounds. After bringing the vehicle to the dublin, CA Tesla service center, the initial inspection revealed a broken control arm. Repairs call for the replacement of both right and left fore control arms. The repair estimate is attached below.
While driving straight at about 30mph on the parkway, the connecting rods for the front left wheel suddenly failed. This caused a dangerous grinding of the front left wheel against the wheel well, damaging the tire and wheel well, while pulling dangerously to the left. The car was not drivable after the failure. The car had about 60,000 miles.
While backing into driveway at low speed (<5mph), I turned the wheel sharply and heard loud clunk from front end followed by large noise of dragging. Exited car to see that front drivers side suspension was broken and dragging on top of wheel rendering car undrivable. Could have resulted in serious loss of control had it occurred at higher speed. Called Tesla service who dispatched tow truck. Paid $450 to tow to nearest Tesla service center where they diagnosed failed lower fore link control arm. Per Tesla service bulletin sb-17-31-001 this is a known defect where the installed part did not meet Tesla specs. Vehicle has under 28k miles, but was charged >$1100 for out of warranty repair. Seems bizarre that they acknowledged a defective part since 2017 but never replaced during any service visits and now will not replace because vehicle is out of warranty. Seems to be a very common issue, so why hasn't there been a recall?.
The front left suspension fore link failed, making the car undrivable. We were leaving our driveway at low speed, and the wheel collapsed, dragging against the skirt and creating loud noises and lurching. The steering wheel could not be turned. No collision or other unusual force applied. Car at 36k miles. Tesla repaired, confirmed there was no collision. They said they replaced with an updated part indicating to us the original post is inadequate for safe driving. Since out of warranty we paid the $900+ to replace the inadequate part out of pocket.
While backing out of driveway we felt a clunk and heard grinding. We were on a local residential street. I let the car creep forward at no more than a walking pace and applied brakes. When the car was moving forward and brakes were applied an extremely loud grinding and groaning was heard. I had another person drive the car while I observed from the outside and observed the entire wheel shift when brakes were applied.
The contact owns a 2016 Tesla Model X. The contact was driving at 25 mph, when the brakes were applied before making a turn and the front driver's side wheel moved back to the fender which caused the vehicle to move up and down. The vehicle was towed to Tesla (17731 pacific hwy, lynnwood, wa 98037) and diagnosed that two stabilizer links failed and two other links were failing. The left and fore links assembly needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and stated that they could not speculate on the failure. The failure mileage was 23,125.
One of the arms connected to the driver's side front wheel completely broke off the wheel assembly while parallel parking at a normal speed. The entire weight of the front left of the car was then resting on the wheel.
Cv joints are starting to fail and making loud noise. Knowing you are investigating I wanted to make sure you have a chance to take a look (or ask specific questions) before the x goes into preemptive servies next week.
A suspension arm (Tesla called it a 'front left fore link') broke on February 2nd, 2021. I was drive about 5 mph in a straight line to stop at a lighted intersection. There was not any undue strain. The car had less than 34k miles at the time. Towed the vehicle to Tesla and paid $2269 for the repair plus $100 to tow. Now the car wobbles (some call it 'whompy wheel') at low speeds (under 30 mph). Have an appointment to diagnose on August 6, 2021. Tesla wants $210 to diagnose.
Failure of the left front suspension fore link, while driving at low speed.
Here is yet another Tesla in the junkyard. . Read more...
My air compressor on the suspension broke. The car is so low to the ground now I could not clear a speed bump without getting stuck on it. In addition, the car bounces quite dangerously on even the smallest changes in road. I was told it was safe to drive by Tesla as I am awaiting parts. At one point, the car went slightly airborne on the highway going below the speed limit. It's also very difficult on your back bouncing. I think it would be very easy to lose control of the car and get in an accident, especially if someone were speeding.
In 2019 air suspension compressor failed- required 3500 dollars to fix, was told its wear and tear. Again on Nov 20th air suspension failed sign coming up. Tires very close to body, car sitting low on road.
Air suspension came down on my passenger tire and ripped of the treed destroying bumper, mirror and body molding.
The contact owns a 2016 Tesla Model X. Equipped with tire brand: bridgestone tires, tire line to1027257-00-8, tire size: 275/45r/20 cclxs, dot # unknown. The contact stated that the vehicle's steering had been shaking in the contact's hand while driving. The contact's daughter was driving the vehicle and she felt a boom in the vehicle. The two tires on the passenger side of the vehicle had flattened. The vehicle was towed to the dealer Tesla 52 derwood cir, rockville, MD 20850 (301) 738-6523 . The dealer said that the entire suspension system had failed. The contact had the repairs completed at the dealer at a cost of $8,000. The manufacturer stated that the warranty had expired and would not assist with the repair costs. The failure mileage was 34,000.
I was getting home, driving into my driveway at a speed of 5 miles an hr. I braked to park the car and I heard a jerk and the car made a big noise and then hit the front of my home door. I reversed and braked to see if it would happen and it did and the car felt like it was very heavy. We then parked on the driveway and called Tesla roadside assistance and they informed us to get it towed to a Tesla dealership. Tesla, refused to pay for the towing or the repairs or provide a loaner car. We requested them to replace it as part of the warranty, which they refused to do. We understand there are many people who are dealing with a similar issue. This is very concerning that Tesla is knowingly putting our lives at risk, instead of addressing a known issue.
Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. My Tesla is under full factory warranty and I have taken it to service for the same problem along with some other issues 4 or 5 times, every time Tesla service center tells me that the screen problem is a known issue and engineers are working on a software fix for it. I have never been able to fully get a use out of all features due to this problem. Tesla has not been able to give me a timeframe on when they are going to send the update to fix the issue with the screen. Meanwhile me and my family are at the risk of not being able to start and drive the vehicle if screen is frozen and we would have to reset the system which usually takes several minutes. Backup camera doesn't show the picture, screen gets distorted. I noticed uneven tire wear which I was told by Tesla that it was due to suspension settings and I was driving it in low mode. I can't change the settings due to screen not functioning. I have given Tesla several opportunities to fix the issue and they failed. My last service they wanted to charge me around $1700 (50% off) to relapse the screen which should be fully covered under warranty. Problem happens during drive or while stationary.
I went to start my car and the screen was black. My car hasn't been driven for 5 months since I was traveling. I had cleared all of the memory (navigation, addresses, music stations, etc. ), prior to leaving. I was in traffic and the turning signals didn't work. The safety of the car felt compromised since the turning signals, rear backup camera, suspension -basically most of the car controls were in-operatable.
Center screen (mcu) dies/freezes up while driving and must try to reset all the time. Tesla refuses to accept resposibility and replace with new mcu under warranty.
Here is a Tesla in the junkyard. Https://erepairables. Com/salvage-cars-auction/Tesla/model+x/vid-42586351 it has not been in a crash, no air-bags deployed and no sign of impact damage. The front suspension has collollopsed pushing the wheel back into the wheel well. The driver was obviously not paying attention, perhaps he was having a snooze while autoslaughter was driving. The car continued on its merry way until the tire was completely shredded. Then the owner must have woken up. Perhaps NHTSA would also like to wake up and demand a recall on these deadly unguided missiles. Regards keef wivaneff the unhinged.
My car had a bolt brake from its thread. They told me it was a critical bolt that was marked with paint. This bolt is to keep the subframe attached securely to the frame.
Center screen is black. Ac is not accessible.
While reversing into my driveway, we heard a loud bang sound as if I ran over something, I stopped the car to make sure I didn't run over anything, which I didn't. I put the car back in reverse and can hear big scraping sound, it was the tire hitting wheel well. After further inspection, I found the right fore link was completely off the joint and hanging there.
Front right air suspension failed in 3 1/5 years. I was advised to change both front suspension and the air pump at same time. The repair cost was $3395. 25.
The car front suspension rattle a lot when accelerating. This was brought to Tesla's attention but at the time, they did not have a permanent fix for it. This was dated back before the vehicle lost warranty.
Mcu computer has failed multiple times, including one time, middle of a very hot summer day, turning on high heat and rolling up windows, until computer rebooted (seemed like forever), while on the freeway. Tesla later notified us of a recall of the mcu, but repeatedly denied our claim, even though they admitted the mcu was the culprit, "just 'cause". The steering is greatly affected by front motor and its half-shafts. Had repaired right before warranty expired, but the problem remained. Tesla techs all warned us that it would happen again, which it did shortly after, and Tesla refused to repair it again, except to replace the failed components with identical components, all at our cost (thousands of dollars). Tesla techs said that the problem was a notoriously bad design of the half-shafts. They said it was fixed in newer front drive units, but that our only option was to keep replacing the defectively designed parts. When it has this problem, the car wants to steer left or right, but never straight ahead, and can pull suddenly to one side, making driver appear to be drunk from the sudden left-right-left-right motions. Tesla experts have told us that the only fix is to buy a new Tesla.
There was a recent Tesla crash in hudsonville in which a Tesla suddenly swerved off the road. . Read more...
Here is another Model X in the salvage auction yard. . Read more...
Yet another Tesla with the back wheel snapped off. . Read more...
Please note that I have used the VIN of another wrecked Tesla to make this submission because the salvage auction site has not provide the full VIN. Here is yet another Tesla with a broken suspension. . Read more...