Body Problems of Tesla Model X - part 1

Tesla Model X owners have reported 108 problems related to body (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model X based on all problems reported for the Model X.

1 Body problem of the 2018 Tesla Model X

Failure Date: 05/09/2026

The falcon doors will not open under any circumstance if the car is sitting in the sun. This is a known issue by Tesla with thousands of online complaints by owners. It seems the glue that holds the sensor comes loose in the heat. This is a major safety issue by NHTSA’s own standards. Not being able to exit the vehicle is directly listed as a reason for a recall by NHTSA. You need to force Tesla to issue a recall for this known issue by Tesla.

See all problems of the 2018 Tesla Model X 🔎.

2 Body problem of the 2022 Tesla Model X

Failure Date: 05/07/2026

The primary front trunk (frunk) latch mechanism fails to unlatch on the first attempt, requiring multiple actuations to open. When I brought the vehicle to the manufacturer's official service center to have the defective safety latch inspected and repaired, they confirmed the behavior but refused to fix the underlying hardware. Instead, the service center officially documented on my repair invoice that this latch failure is "frequently present and deemed a characteristic of the vehicle. " a malfunctioning, binding, or misaligned front trunk latch poses a severe safety risk. If the primary latch is failing to release properly, it indicates a defect in the retention mechanism that could lead to the hood unexpectedly opening, flying up, and obstructing the driver's vision at highway speeds (a known issue that has caused recalls in the past). The manufacturer's refusal to repair a failing primary safety latch, and instead documenting it as a normal "characteristic," leaves a critical safety component in a compromised and dangerous state. There were no warning lights prior to this failure; it is a physical, mechanical defect that the manufacturer has acknowledged in writing but refuses to remedy.

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3 Body problem of the 2024 Tesla Model X

Failure Date: 05/07/2026

Component: rear right falcon-wing door electronic control system. Door becomes stuck in a partially closed position and cannot be opened from inside or outside. Vehicle and component are available for inspection. Safety risk: falcon-wing doors have no exterior mechanical release accessible to occupants when the electronic system fails. An occupant of the rear right seat can be trapped inside the vehicle. This creates a foreseeable risk of serious injury or death in any emergency requiring rapid egress: collision, fire (including thermal-runaway events documented across the lithium-ion ev fleet), submersion, or smoke inhalation. The risk is especially severe for child passengers using this seating position. Confirmed by dealer: yes. Tesla service aliso viejo and Tesla collision aliso viejo (CA) inspected and attempted repair on at least 5 separate occasions between October 2025 and April 2026. Tesla represented in writing each time that the issue was resolved. The defect has recurred after every repair attempt. As of may 2026 the door remains unsafe. Inspected Tesla service technicians only. No police, insurance, or independent inspection. Warning symptoms / timing: the defect began in September 2025. No prior warning lamps or messages. The door operated normally for the preceding 12 months. Tesla initially attributed the failure to a minor cosmetic scratch sustained 12 months earlier — a theory inconsistent with the timeline, since the scratch existed during 12 months of normal door operation. Recurrence after 5+ failed repair attempts confirms the defect is electronic in nature, not cosmetic.

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4 Body problem of the 2020 Tesla Model X

Failure Date: 04/29/2026

My 2020 Tesla Model X (VIN: [xxx] , approx. 121,000 miles) experienced a dangerous defect with the automatic front passenger door opening with excessive and uncontrolled force. I noticed this issue within the past three months. The vehicle's front doors are fully automated — the driver and passengers have no manual control over the force at which the door opens. Because of this, a person or object standing near the vehicle could be struck without warning and without any ability to stop or slow the door. The door was opening with such excessive force that it nearly struck a bystander on at least one occasion. This posed a clear and immediate safety hazard to anyone standing near the vehicle. When I brought the vehicle to Tesla service, their own technician documented the issue in the repair notes as a "safety concern. " the technician confirmed the cause was a defective door drive unit and a corroded connector in the wiring harness. Tesla replaced the right front door drive unit and the associated wiring harness. Tesla charged me over $1,000 to repair this defect, despite the fact that their own technician's notes explicitly identify this as a safety concern — not normal wear. I believe this is a manufacturing defect that should be covered under a safety recall or goodwill reimbursement, and I am reporting it here so that NHTSA can investigate whether other Tesla Model X vehicles share this defect. I am requesting that NHTSA investigate this issue and determine whether a safety recall is warranted for this component. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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5 Body problem of the 2023 Tesla Model X

Failure Date: 04/02/2026

My 2023 Tesla Model X plaid's falcon wing doors have had a persistent rattling/squeaking defect since August 2023 that has not been resolved after 9+ repair visits to Tesla service centers. More critically, in November 2025 (invoice #3000s0014846906), the left falcon door's ultrasonic sensor failed to detect an adjacent vehicle's side mirrors, causing the falcon door to strike and scratch the other vehicle's mirrors — a safety incident for which I was forced to pay out-of-pocket. Tesla replaced the ultrasonic sensor under warranty but did not compensate me for the third-party damage. Additionally, in January 2026, the right falcon door was showing a "press and hold to override" error approximately 20% of the time despite no obstacles being present, requiring replacement of the sensor carrier (invoice #3000s0015725078). The door sensor failures represent a serious safety hazard as the falcon wing doors can strike pedestrians, cyclists, other vehicles, and property. These issues have not been permanently resolved despite repeated warranty repairs spanning nearly 3 years.

See all problems of the 2023 Tesla Model X 🔎.

6 Body problem of the 2020 Tesla Model X

Failure Date: 03/13/2026

On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: the vehicle gave no dashboard warning no hood movement or vibration was visible prior to the event the hood opened suddenly and violently rather than gradually if the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety concern a hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

7 Body problem of the 2024 Tesla Model X

Failure Date: 02/16/2026

1) yes, upon opening the falcon door there is water flooding down 2) yes 3) yes 4) no.

8 Body problem of the 2017 Tesla Model X

Failure Date: 02/04/2026

Approximately one to two months ago, the driver-side front door latch on my 2017 Tesla Model X malfunctioned and prevented me from exiting the vehicle through the driver door. I first attempted to open the door using the manual interior door handle (manual mechanical release), but the door did not unlatch. I then attempted to open the door using the electronic door release, but it also failed to open the door. When attempting the electronic release, the door actuator clicked multiple times but the door did not open. Even while pushing outward on the door while activating the release, the latch would not disengage. Because the driver door would not open using either the manual or electronic release mechanisms, I exited the vehicle through the passenger side door. Later, after applying significant pressure to the driver door and repeatedly attempting to open it, the door eventually opened. Tesla service has indicated that earlier front door latch assemblies require a retrofit and that both front doors must be retrofitted. I was given an estimated cost of approximately $1,500 or more for the latch retrofit plus an estimated diagnostic fee of approximately $200 or more. I am concerned this represents a safety defect involving failure of both the electronic and manual door release mechanisms, which prevented normal occupant egress through the driver door.

See all problems of the 2017 Tesla Model X 🔎.

9 Body problem of the 2018 Tesla Model X

Failure Date: 01/14/2026

Water entered the passenger cabin of my vehicle during normal rain exposure while the vehicle was parked overnight. The failure occurred at the roof glass/seal system, allowing rainwater to intrude into the interior behind the second-row seating area and soak the carpet and underlying padding. This resulted in persistent moisture and a strong musty odor inside the cabin, consistent with microbial growth and mold risk. The condition affects interior air quality and poses a potential health risk to vehicle occupants, particularly children or passengers seated in the rear. Prolonged moisture inside the cabin also raises safety concerns related to corrosion and possible impact to electrical components, sensors, and restraint systems routed through the interior floor area. The condition substantially impairs safe and normal vehicle use. The presence of moisture and microbial odor makes the vehicle unsuitable for passenger transport and creates uncertainty regarding the integrity of interior and electrical systems. The issue was inspected and confirmed by the manufacturer’s authorized service center. The service center documented that water intrusion occurred through failed or missing sealant around the roof/door glass assembly and confirmed saturation of interior carpet and padding. The manufacturer recommended replacement of interior padding for safety reasons but declined responsibility due to the vehicle being outside the basic warranty period. There were no warning lamps or messages prior to discovery. The issue was identified after rain exposure when wet carpet and odor were observed. The problem is reproducible under rain conditions. The vehicle is available for inspection upon request.

10 Body problem of the 2023 Tesla Model X

Failure Date: 12/13/2025

Vehicle: 2023 Tesla Model X component: power-operated doors / door latching (auto-close / “cinch” close) incident type: finger pinch injury during powered door closing summary of incident: while using my 2023 Tesla Model X, a powered door closing sequence resulted in a finger pinch injury. The door appeared to close normally and then performed an additional “cinch”/pull-in motion to fully latch. During this final motion, my thumb was caught in a very narrow gap and was pinched. There was no adequate pinch detection/anti-pinch reversal before contact and compression occurred. The gap was extremely small, leaving little time to react. Injury: thumb crush injury with immediate blood under the nail (subungual hematoma), swelling, and altered sensation/numbness. I obtained medical evaluation and an x-ray, which showed no fracture. A splint was prescribed to protect the thumb. Safety concern: this is a significant pinch hazard because the powered closing/cinching can occur quickly and unexpectedly, and the door does not reliably detect or reverse when a finger is in the closing path. This presents a risk of more severe injury (fracture, nail-bed injury, nerve damage), especially for children. When it happened / conditions: normal use, low speed/parked. (add date/time/location if you want. ) the incident occurred during the final powered latch/close step (“close then push/pull for full close”). What I want investigated / remedy requested: request NHTSA to investigate the Model X powered door closing/cinching behavior and pinch detection effectiveness, including whether there are known blind spots or missing/insufficient anti-pinch protections. Recommend Tesla provide a software update or hardware change to improve pinch detection/reversal and/or limit cinch force/speed, and provide clearer warnings/settings to prevent unexpected powered closure.

11 Body problem of the 2020 Tesla Model X

Failure Date: 12/12/2025

I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla insurance company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate. Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.

12 Body problem of the 2022 Tesla Model X

Failure Date: 11/30/2025

The vehicle presents a compounded safety defect creating a risk of passenger entrapment and high-voltage fire. 1. High voltage manufacturing defect: on September 3, 2024, authorized Tesla service technicians diagnosed a critical safety fault. The service record states technicians 'found a/c compressor hv harness was incorrectly routed, rubbing against the steering column' and 'found sand inside the connector'. Tesla repaired this defects under the 'basic vehicle limited warranty,' confirming it was a factory assembly error. This defect created an imminent risk of a high-voltage short to the steering column, which could result in driver electrocution or total vehicle power loss at speed. 2. Passenger entrapment: the vehicle has a documented history of rear falcon wing door failure (7 repair attempts from April 2023 to may 2025). The doors frequently fail to latch or open. On July 8, 2025, the left rear door failed to open due to a sensor fault. 3. Combined hazard: if the incorrectly routed high voltage harness causes a vehicle power failure, the rear doors' electronic latches will fail. Because the doors have a history of mechanical jamming, passengers in the rear seats would be trapped in a vehicle with a compromised high voltage system.

13 Body problem of the 2023 Tesla Model X

Failure Date: 10/22/2025

In an emergency when the vehicle loses battery power, the rear falcon wing doors are very difficult to unlatch and open. A person has to be able to pull the speaker off the door, which is located at the bottom of the door panel (in good condition I had a difficult time doing it ). Once the speaker cover is pulled off then you have to pull on a thin wire to unlatch the car door. I can do it, but my wife can’t. Children wouldn’t be able to do it and elderly people won’t be able to do it. This is truly a safety hazard that can be easily corrected. I tried reporting this to Tesla, but was not able to report the information. Their customer service line doesn’t have a callback or tell you what the wait time is. I waited 45 minutes one day and 25 minutes the second day. On the first day, I was told that it would be a 20 minute wait.

14 Body problem of the 2025 Tesla Model X

Failure Date: 09/20/2025

Sept 20, 2025. 2025 Model X door alarmed for being open when it was actually closed. Door would only open intermittently. Your in car and cannot escape through drivers door. It was locked shut and thought it was open. Parked car requested Tesla service. Mobile unit came out replaced electric opener. Door continued to lock driver in and out of car randomly for the month of October 2025. We parked car and scheduled appointments with Tesla multiple times. They were not concerned this was a safety issue. They reschedule our appointments multiple times. At the end of October after several service appointments and multiple parts replaced the door started working. Their final comments we "they werent able to verify there was an issue. ".

See all problems of the 2025 Tesla Model X 🔎.

15 Body problem of the 2023 Tesla Model X

Failure Date: 08/18/2025

I was driving home from work within city limits at less than 30 miles per hour. The roads were waterlogged due to a thunderstorm and the next thing I knew I heard other vehicles near me honking and telling me that something large had fallen off the underside of my car. I stopped the car immediately and was shocked to see that the guard that covers the bottom of my car had fallen off by itself. Apparently the batteries powering the vehicle are situated in the undercarriage and the guard is supposed to protect that area. I called Tesla insurance agency and despite me telling them that it would be a possible fire hazard if I continue driving the vehicle and the car was making some noises from the area, they want me to continue driving the car, which I have refused. I am attaching the picture of the part that fell off and also the body shop details of the repairs to be done. My car has only 22,000 miles on it in the last 2 1/2 years that I have driven it and it is shocking that an expensive vehicle such as the Model X should have parts falling off endangering lives of those traveling in it. I would certainly recommmend Tesla inspect all Model Xs as this could be a major problem.

16 Body problem of the 2023 Tesla Model X

Failure Date: 05/24/2025

It rained heavily overnight in dallas TX. The roads were almost like lakes. As you know, when a car drives through standing water, it creates loud noise from the tires and underside of vehicle. But I didn’t think much of it at the time. When I got home, I realized that both fender flares were completely gone. I believe this is a serious issue of durability. Even plastic model kits don’t lose parts just from water pressure. The damage to other cars is on me when the parts get blown away by water or something. And lot a Model X owners same happened issue this design flaw problem.

17 Body problem of the 2016 Tesla Model X

Failure Date: 05/06/2025

My 2016 Tesla Model X has a persistent and dangerous issue with the electronic parking brake. The brake frequently fails to disengage properly, and the car becomes jerky when attempting to move. When the vehicle is parked, a warning appears stating: “parking brake not engaged. Vehicle may roll,” even when the brake is set. This poses a significant safety risk, especially on inclines. Additionally, the driver-side door latch mechanism has failed again. Tesla previously repaired this exact issue and charged me, but the failure has returned. The door sometimes fails to latch securely or does not open and close properly, creating a safety hazard. These issues have made me concerned about the safety of driving or parking the vehicle. I believe these components should be investigated as potential manufacturing or design defects.

See all problems of the 2016 Tesla Model X 🔎.

18 Body problem of the 2021 Tesla Model X

Failure Date: 05/06/2025

My 2021 Tesla Model X has a serious safety issue with the driver’s door. When opened, the door swings freely with no support or soft-close resistance and can slam shut or fling wide open unexpectedly. This poses a danger to passengers and nearby people or property. I believe this issue may relate to a latch or hinge mechanism malfunction, and I am concerned about the lack of a safety interlock. I have reported this to Tesla, and they have not acknowledged it as a warranty or safety concern. I am submitting this complaint in the interest of safety for myself and other drivers of this model. I have videos and more detail but this site only allows static photos.

See all problems of the 2021 Tesla Model X 🔎.

19 Body problem of the 2018 Tesla Model X

Failure Date: 03/24/2025

While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [xxx] north freeway near dedham, MA. Incident occurred on [xxx] at [xxx]. Tesla service at dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at dedham, MA, under repair. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

20 Body problem of the 2019 Tesla Model X

Failure Date: 12/13/2024

While using actually Smart summon to get my Tesla Model X out of a parking spot it turned into the car next to mine and proceeded to try exit the space while scraping the doors of the Tesla and bumper of the BMW m5 next to me. Even though I was watching the car I couldn’t stop the crash from happening in time. There was a near miss with another person getting into the car adjacent to the vehicle my car collided with which could have caused serious injury. I also have video of the whole event but can’t upload more than 10mb files, please reach out if you want the video.

See all problems of the 2019 Tesla Model X 🔎.

21 Body problem of the 2022 Tesla Model X

Failure Date: 10/30/2024

On September, 21 2024 I scheduled an appointment with the Tesla service center for the “front row curtain airbag” recall to be performed. October 30th, I took my 2022 Model X plaid to the Tesla service center for the recall work to be performed. During the repair, their service technician broke-off an anchor nut that secures the airbag to the a-pillar. The advisor said in order to “fix” it they would need to take the car to a body shop to have a “new” anchor nut welded onto the a-pillar. I was told this repair would require cutting open the a-pillar to access the location where the nut should be welded. Cutting the a-pillar will compromise the structural integrity of the vehicle's roof. And retrofitting a new mounting point for the side curtain airbag will compromise the effectiveness of the airbag in the event of an accident. The manufacturer's airbag recall "fix" does not involve cutting open the a-pillar to weld in a new mounting point for the vehicle's airbag. Performing the airbag recall in this manner creates a greater safety issue for my vehicle. Therefore, this "recall repair" should not be allowed to be performed on my vehicle.

22 Body problem of the 2020 Tesla Model X

Failure Date: 09/04/2024

I went over a dip (not even a speed hump, but a dip in the pavement) in a parking lot and the front passenger side sounded like the suspension broke. From there every turn or small bump sounded as though metal was on metal. I messaged Tesla to get an appointment to look at it, but they had no appointments for 2 weeks. Feeling as though the car was unsafe to drive while waiting for my appointment, I took it a local Tesla approved repair shop. They told me the bolt that holds the front passenger side of the front subframe and chassis was sheared. After that shop looked at it I had it towed to Tesla, hopeful they would repair it since my warranty expired in June 2024. I have a screen shot of Teslas message stating "the sound is coming from where the sway bar mount, front subframe, and chassis meet. The bolt is broken in the inside the chassis and vehicle will need to go to a body shop to be repaired," seeing as I did not have an accident or hit anything this seems like a poor design. No body shop wanted to fix it because it was not in an accident. I reached out to Tesla to ask if this was common issue, but they did not answer that question. Online there are several forums with Model X owners experiencing the same issue. This is a very expensive repair ($3500-$4000). My warranty was for 4 years/50k miles. My car has 51k and expired in June 2024. When the shop that is doing the repairs asked the Tesla parts department if this was an issue with this model, they said the car has too much torque and it shears the bolts. This is dangerous. My front end could have come off, this could have caused a major accident. The car is not safe to drive and they told me the front passenger side frame could have come off the car. Please consider a recall to fix this for others for safety there were no warnings from the car that anything was wrong at any point.

23 Body problem of the 2017 Tesla Model X

Failure Date: 07/24/2024

The rear doors on the Model X are powered "falcon wing" doors. The motorize up in order to enter/exit the vehicle. The doors have ultrasonic sensors that allow the doors to sense if there is an obstacle in the way of the door's path of travel. When the vehicle is in a sunny hot location, the sensors on the doors either overheat, or the heat of the sun warps the door panel just enough that the sensors are fooled into thinking that there is an obstacle in the way of the door, so the door will not open when the rear seat passenger attempts to exit. Under these conditions, pushing the button to open the rear doors causes them to open a few inches, and then the door beeps, and the door won't open any further. In order to get the door to open further, the occupant must hold the "door open" button for a few seconds, the door will beep, and assuming you've held the button continuously, the door will then slowly open. The process from first attempting to open the door, and actually getting it open so you can escape the rear seat, if done properly, will take 20-30 seconds. That is an awful long time in an emergency situation. While I am glad that Tesla was able to fix my car, it seems insane that this issue isn't a life-safety recall. It is even more insane that I had to pay to be able to safely exit my vehicle. If a "regular door-ed" car had a latch mechanism, that when hot, would warp in such a way that pulling the inside latch would not reliably open the door, would that be recalled?.

24 Body problem of the 2019 Tesla Model X

Failure Date: 07/22/2024

My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.

25 Body problem of the 2017 Tesla Model X

Failure Date: 07/15/2024

The falcon doors window seals are detaching from vehicle. Part detached and made contact on to another vehicle behind me while in traffic. I asked my Tesla service center and was told I must have the windows replaced to have seal rubber replaced. I was informed by window replacement vendor the issue is common for the Tesla Model X.

26 Body problem of the 2023 Tesla Model X

Failure Date: 07/14/2024

The trim surrounding my two front wheels, as well as part of the trim on my rear passenger-side tire, popped completely off of the vehicle while driving through a typical rain storm in central florida. That is a total of three pieces ejected during the normal course of driving. Part of the trim on the driver's side was protruding, but seems to have snapped back into place. There wasn't a lot of wind, visibility wasn't that poor. Other vehicles had slowed down, as did we, but it was not an abnormally strong storm from our observation. I didn't see any other vehicles we encountered shedding parts like I was. We didn't hydroplane at any point during the drive. The following day, Monday [xxx], I drove down the same road and retrieved the front passenger side piece of trim off of a sidewalk; I failed to locate the other two pieces. I believe this is a safety issue if parts of my vehicle can pop off during a simple rain storm, something that occurs nearly daily during the summer where I live. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

27 Body problem of the 2016 Tesla Model X

Failure Date: 04/28/2024

While driving, the roof top trip came off. There was a recall for this problem in 2020 but mine was not part of the recall. Yet the problem was the same and Tesla will not honor their manufacturing defect and repair it.

28 Body problem of the 2016 Tesla Model X

Failure Date: 04/28/2024

Was heading home from socal. Started charging the car at kettleman. . . Opened the falcon doors to let the kids out and crunch!!! 3 glass panels started cracking. All 3 panels are cracked and broken just by opening the doors. Sucks. Nothing was on top blocking anything. . . No twigs, no debri. . . Nothing.

29 Body problem of the 2023 Tesla Model X

Failure Date: 03/16/2024

When I pressed the button (lower button near the left side rear seat inside the car) to close the falcon door on left side of the car, the right falcon door accidentally started closing . A person was standing under right falcon door . The door hit the person, injured them and then stopped.

30 Body problem of the 2023 Tesla Model X

Failure Date: 03/16/2024

The right falcon door started closing even though a person was standing right under it. ( the right falcon door was triggered by mistake when we closed the left door). The falcon door hit the person on their upper shoulder, injured them and stopped.

31 Body problem of the 2020 Tesla Model X

Failure Date: 03/09/2024

On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.

32 Body problem of the 2016 Tesla Model X

Failure Date: 02/25/2024

I am writing to express my extreme disappointment and concern regarding a serious safety incident involving our Tesla Model X. On Feb 25th, while driving on the freeway, the roof of our vehicle unexpectedly detached and fell off. This incident posed a significant safety risk to ourselves and other motorists. We immediately contacted Tesla to report the issue and were shocked to learn that they considered this a non-covered incident and would require us to pay over $600 for repairs. We strongly believe that this is a clear defect in the vehicle's design or construction and should not be the responsibility of the consumer to bear. Despite our repeated attempts to emphasize the dangerous nature of this situation, Tesla has remained unresponsive and unhelpful. We were even denied the option of purchasing the oem part ourselves at a lower cost and have Tesla fix it. Tesla insisted we bought the same part from them directly for more than double the price. This forced us to get the repair done at a third party. Now, we have received a recall notice for exact the same issue affecting other Tesla Model X vehicles. This further confirms our belief that this is a widespread problem that should have been addressed by Tesla. We contacted Tesla again, yet again they were dismissive stating that they cannot compensate for repairs done at a third party. We respectfully request that Tesla take full responsibility for this safety defect and compensate us for the costs incurred in repairing our vehicle. This includes the cost of the repair and the part. We hope that Tesla will take immediate action to address this issue and ensure the safety of its customers. Thank you for your prompt attention to this matter.

33 Body problem of the 2016 Tesla Model X

Failure Date: 02/18/2024

While I was driving , the center glass panel between the two falcon door flew off . There is a recall that was issued for this exact issue and Tesla said they inspected and no further action was taken. I am grateful that no person or person were injured as I was driving 65-70 mph on a highway . Tesla is refusing to pay for the repair and associated damages to the passenger rear roof window that occurred .

34 Body problem of the 2022 Tesla Model X

Failure Date: 02/17/2024

Tesla Model X all doors are 100% automatic which means that they can not be manually opened from the outside if the car software is not working. I have been facing a lot of issues with the falcon doors and to my surprise a lot of other Tesla x users on reddit face the same issue. So when you press the open button on your app to open the rear falcon doors it might not open atall and just make a beep sound. Its hard to replicate this issue but I shot a video showing how it happens. This is not the first time that it had happened with my car. I have had this happen multiple times to my car. Every time the service center would simply change the door sensor which would fix the issue but temporarily. I think it a big safety issue as I have 2 toddlers who occupy the rear row in their car seats. I cannot get them out of the car when such issue arises. I have do a workaround to make it work which takes atleast 2 minutes to work properly. A lot can go wrong in 2 minutes with kids. This issue happens very randomly and there is no prior warning. Earlier Tesla told me that it had to do something with the climate. If its too hot outside then the door sensors might get fried up, which I think is not completely true. I have heard different explanations from their different technician. Well yesterday when it happened, it was 34f and windy. I was outside of the car in this cold weather trying to get my daughter out of the car and figuring out how to open these damn falcon doors.

35 Body problem of the 2023 Tesla Model X

Failure Date: 01/13/2024

In unexpected and unknown circumstances (false sensor detections?), the automated doors and trunk will suddenly reverse direction when opening and rapidly close instead of pausing. This can cause injury with no ability to get out of the way in proper time. I’ve experience cases where the trunk opened then suddenly came down hitting me in the head. Also, have had cases where the falcon wing doors have closed abruptly hitting my 8yr old child rather hard. Only when he started to get pinched in the doors did it stop on pressure. I also have experienced where the automatic closing of the front driver’s door was inadvertently triggered while getting in and catching the edge of the brake pedal. This caused the door so close rapidly and firmly on my leg. Overall, these doors shouldn’t be aggressively trying to close if sensors determine a reason it cannot open. As for the front door, I don’t know what the answer is but it’s dangerous.


Other Common Structure related problems of Tesla Model X

Problem Category Number of Problems
Body problems
108
Structure problems
9
Door problems
2
Underbody Shield problems
1
Hatchback/liftgate problems
1

Model X Service Bulletins
Model X Defect Investigations