Other Fuel System Fuel Gauge problems of the 2019 Toyota RAV4

Tl- the contact owns a 2019 Toyota Rav4 hybrid. The contact stated that the vehicle fuel gauge does not provided a correct reading when is been fueled. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 300. Aw.

I bought my brand new car in Aug 2019. A 2019 Toyota Rav4 hybrid xse. My fuel gauge does not go all the way to full when I fill up on gas. I noticed this after having the car for 1 month. I made an appointment for service and took the car in. The service employee said that Toyota is aware of the problem and there is no fix. He said there was no reason to leave my car with them. I called Toyota corp the next day and they said there is no recall for this issue, and that they have never been notified by NHTSA for this issue. Because the gauge never fills to the same spot every time, there is no way to know what my true mpg is. So, this issue could involve falsifying the mpg of the hybrid. But because no one is interested in reviewing further, there is no way of telling how bad the problem is. I have another appointment to bring my car back into the service department to look at the car. This is a very wide spread issue when looking online to the countless other car owners experiencing the same issue. Attaching an email I just received from the service employee that I spoke to, showing that the dealership is well aware of this issue and there not being a fix. Yet, they have not stopped selling this car, and are likely not notifying the customers of the potential issue. I will be seeking car replacement from Toyota. This is a brand new car. I should not have to wait for a recall to come or not come. I am willing to provide any information needed for you to proceed with the recall for all customers that have gotten nowhere with Toyota.