Sun/moon Roof Assembly Problems of Toyota RAV4

The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 mph, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.

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The contact owns a 2021 Toyota Rav4. The contact stated that while her husband was driving approximately 75 mph, there was an abnormally loud booming sound heard. After stopping to inspect the vehicle it was discovered that the glass sunroof had exploded. The contact stated that during the failure, there was no other vehicles or objects were nearby. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 50,000.

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The contact owns a 2010 Toyota Rav4. The contact stated that while driving (approximate mileage was unknown) the moon roof suddenly fractured without impact. The contact stated that they had made an appointment with the dealer however the vehicle had not been taken as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 187,000.

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The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an abnormal glass-cracking sound was heard. The contact pulled over and noticed that the sunroof glass had shattered; however, the sunroof visor prevented the glass shards from entering the cabin of the vehicle. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

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The contact owns a 2019 Toyota Rav4. The contact stated while driving at 55 mph, he heard a loud banging sound. The contact veered to the side of the road. The contact noticed that the sunroof glass panel had exploded with 40 percent of the shattered glass remaining. The contact stated that the shade guard was closed at the time of the failure. The contact was able to continue driving. The dealer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,300.

My name is [xxx]. My wife, myself, our 2 month old baby and our dog were driving back from a family vacation when our moon roof spontaneously exploded outward. It was an extremely loud noise and then sounded like it was raining glass. Our baby started screaming and crying from the noise. We were able to immediately and safely pull off the freeway to examine the vehicle. Upon inspection we noticed the remaining glass on the edges of the moon roof looked as if it were being pulled upwards. We are very lucky the screen was shut and nobody got hurt. The incident occurred on a sunny & clear, early afternoon while we were on the freeway going 55mph, there were no cars in front of us or beside us for more than a half mile, we were not near or passing under a bridge or an overpass. There were no warning lights or other symptoms before the incident happened, as well as no warning lights after the fact. There was absolutely no reason this should have happened or anything that we did to cause it or to stop it from happening. I took photos of the damage immediately after and it shows the remaining glass lifting outward. I did some online searching and found that this has happened to multiple other drivers with this exact make & model of vehicle, as well as multiple other years. I brought our car into Toyota within an hour of the incident occurring. One of their employees working said that she has heard of this happening before. I see this as a recurring incident with this model of car and it is extremely dangerous. We bought this vehicle with only 5k miles on it, less than 3 months ago from a Toyota dealership. We bought this car because we have a new baby and wanted a safe family vehicle. We are now terrified that this will happen again. We never would have imagined that anything like this would happened in the first place. From my recent research I am shocked that this vehicle issue has not been recalled. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owns a 2020 Toyota Rav4. The contact stated while driving 70 mph, the contact heard an abnormal sound coming from the vehicle. The contact stated that the sun roof glass was shattered. The contact stated that the sun roof glass shattered without incident or impact. The local dealer was contacted to schedule an appointment for the vehicle to be inspected however, the dealer was extremely busy and was unable to inspect or repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.

The contact owns a 2016 Toyota Rav4. The contact stated that the moon roof was leaking. The failure had gotten progressively worse over time causing damage to the interior of the vehicle. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The approximate failure mileage was 43,000.

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Tl the contact owns a 2019 Toyota Rav4. The contact stated the roof rack assembly was leaking water into the vehicle. The vehicle was taken to the local dealer greentree Toyota service center (45 commerce rd, brookfield, CT 06804, (203) 775-6221) where it was diagnosed with needing the roof rack assembly to be replaced. The vehicle had been repaired however, the failure recurred. The vehicle was not repaired a second time. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.